Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
2020 Toyota Land Cruiser
Recalls, owner-reported complaints, investigations and safety data
Overview
Our database contains no NHTSA owner-reported complaints for the 2020 Toyota Land Cruiser. 93 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Safety recalls
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
No owner complaints recorded for this model year
Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM
The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
ELECTRICAL SYSTEM
To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.
ELECTRICAL SYSTEM
To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.
STRUCTURE:BODY
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
STRUCTURE:BODY
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2023 | 0 | 0 | 0 | — |
| 2022 | 0 | 0 | 0 | — |
| 2021 | 1 | 0 | 0 | — |
| 2020Viewing | 0 | 0 | 0 | — |
| 2019 | 0 | 3 | 0 | — |
| 2018 | 4 | 2 | 0 | — |
| 2017 | 4 | 1 | 0 | — |
| 2016 | 4 | 3 | 0 | — |
| 2015 | 2 | 4 | 0 | — |
| 2014 | 2 | 4 | 0 | — |
| 2013 | 6 | 2 | 0 | — |
| 2012 | 0 | 2 | 0 | — |
| 2011 | 4 | 5 | 0 | — |
| 2010 | 3 | 6 | 0 | — |
| 2009 | 6 | 7 | 0 | — |
| 2008 | 8 | 5 | 0 | — |
| 2007 | 3 | 1 | 0 | — |
| 2006 | 9 | 2 | 0 | — |
| 2005 | 9 | 3 | 0 | — |
| 2004 | 5 | 1 | 0 | — |
| 2003 | 10 | 1 | 0 | 42.5 |
| 2002 | 12 | 0 | 0 | 33.0 |
| 2001 | 9 | 0 | 0 | — |
| 2000 | 25 | 0 | 0 | 52.4 |
| 1999 | 23 | 0 | 0 | 41.6 |
| 1998 | 16 | 0 | 0 | 40.2 |
| 1997 | 17 | 0 | 0 | 41.0 |
| 1996 | 12 | 0 | 0 | 34.1 |
| 1995 | 8 | 0 | 0 | — |
| 1994 | 20 | 0 | 0 | 41.6 |
| 1993 | 8 | 1 | 0 | — |
| 1992 | 10 | 1 | 0 | 31.2 |
| 1991 | 11 | 1 | 0 | 39.6 |
| 1990 | 5 | 1 | 1 | — |
| 1989 | 3 | 1 | 1 | — |
| 1988 | 10 | 2 | 2 | 46.2 |
| 1987 | 4 | 2 | 2 | — |
| 1986 | 1 | 2 | 1 | — |
| 1985 | 4 | 2 | 1 | — |
| 1984 | 5 | 2 | 1 | — |
| 1983 | 0 | 2 | 1 | — |
| 1982 | 2 | 2 | 2 | — |
| 1981 | 0 | 2 | 1 | — |
| 1980 | 1 | 1 | 0 | — |
| 1977 | 1 | 0 | 0 | — |
| 1969 | 0 | 1 | 0 | — |
| 1968 | 0 | 1 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.