2011 Toyota Land Cruiser

TODAY I TOOK MY VEHICLE TO THE TIRE SHOP FOR A TIRE ROTATION. I WAS ADVISED THAT AT LEAST THREE OF MY COOPER DISCOVERER HT PLUS (285/60/18 MANUFACTURE DATE 3/18) HAVE BEEN PARTIALLY BEEN SEPARATED FROM THE CORE WIRE. ALL THREE WHEELS APPEAR TO BE ALMOST WAVY. I HAVE NOT FELT ANY SHAKING BUT I WAS TOLD BY THE TIRE TECHNICIAN THAT THE PROCESS IS AT THE BEGINNING STAGES OF SEPARATION AND THAT IT WILL GET WORSE.

NHTSA ID

11362195

Incident

Oct 1, 2020

MY VEHICLE CURRENTLY HAS COOPER DISCOVERER HT PLUS IN 285/60/18 WITH MANUFACTURER DATE OF 3/18. I TOOK MY VEHICLE IN FOR A ROTATION OF TIRES AND I WAS ADVISED BY THE STAFF THAT MY TIRES HAVE SEPARATED PARTIALLY AND ARE IN THE PROCESS OF SEPARATING FROM THE BELT SYSTEM ON AT LEAST TWO WHEELS. ALL OF MY TIRES ARE FROM THE SAME BATCH AND INSTALLED ON ALL FOUR CORNERS. I ATTEMPTED TO CONTACT THE MANUFACTURER BUT I HAVE BEEN ON THE HOLD FOR THE PAST TWO HOURS.

NHTSA ID

11362192

Incident

Oct 1, 2020

I OPENED THE HOOD TO CHECK ENGINE OIL, AND SAW HOT COOLANT SPRAYED ALL OVER UNDER HOOD. COOLANT LEVEL WAS VERY LOW. UPON CLOSER EXAMINATION, THERE'S A CRACK IN THE TOP PLASTIC OF THE RADIATOR FROM WHICH COOLANT WAS SPRAYING OUT BEFORE I TURNED THE ENGINE OFF. THIS IS A SAFETY ISSUE BOTH DUE TO THE POTENTIAL OF BURNS/SCALDING, BUT ALSO ENGINE DAMAGE AND FIRES WHILE TRAVELING DUE TO LOW COOLANT. FURTHER RESEARCH REVEALED THIS IS A VERY COMMON PROBLEM AT 6-8 YEARS OF AGE AND AROUND 100,000 MILES. I CAN'T UPLOAD A PHOTO SINCE I'VE HAD IT CLEANED AND REPAIRED TO MAKE IT DRIVABLE (AT MY EXPENSE).

NHTSA ID

11268355

Incident

Oct 9, 2019

Mileage

110,000 mi

TL* THE CONTACT OWNS A 2011 TOYOTA LAND CRUISER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V887000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MAITA TOYOTA OF SACRAMENTO (2500 AUBURN BLVD, SACRAMENTO, CA 95821, (916) 265-5666) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11222791

Incident

Dec 13, 2018

Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.

Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.