RoadVitals

2014 Toyota Land Cruiser

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Apr 28, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Jan 13, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2014 Toyota Land Cruiser, most frequently naming the brakes and powertrain (other) categories. 4 safety recalls have been issued covering this model year; and 304 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes150.0%
  • Powertrain (other)150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Jan 13, 2020
1,830,752 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
The risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
The remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
Toyota Motor Engineering & ManufacturingManufacturer number 20TB02/20TA02/20LB01View on NHTSA.gov

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE; AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION; SEAT BELTS:FRONT

Dec 13, 2018
89,740 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2008-2019 Toyota Land Cruiser and Lexus LX 570 vehicles. Over time, the seat belt tension sensor wire harness may break and deactivate the front passenger air bag, knee air bag, and passenger seat-mounted side airbag.
The risk: In the event of a crash, deactivated air bags can increase the risk of injury .
The remedy: Toyota will notify owners, and dealers will modify the front passenger seat belt assembly or replace it with an improved one, as necessary, free of charge. The recall began February 11, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are Lexus Interim J2L and Remedy JLL, Toyota Interim J15 and Remedy J05.
Toyota Motor Engineering & ManufacturingManufacturer number See attached report.View on NHTSA.gov

AIR BAGS:FRONTAL; AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE; AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Aug 31, 2017
21 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2008-2016 Toyota Land Cruiser, 2006 Lexus LX470, and 2008-2013 Lexus LX570 vehicles. These vehicles may be equipped with an incorrect driver or front passenger air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
The risk: An incorrect driver or front passenger air bag may not deploy as intended in the event of a crash, increasing the risk of injury.
The remedy: Toyota will notify owners, and dealers will replace the affected air bag assemblies, free of charge. The recall began September 29, 2017. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is H0S. Lexus' number for this recall is HLD.
Toyota Motor Engineering & ManufacturingManufacturer number Toyota H0S Lexus HLDView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Powertrain (other)
Filed Apr 28, 2021

WHILE DRIVING WITH MY 2 CHILDREN ON A CITY STREET, THE ENTIRE CAR SHUT DOWN INCLUDING ALL POWER STEERING AND BRAKES. THERE WERE NO ADVANCE WARNING SIGNS OR NOISES UNTIL A MINUTE BEFORE IT HAPPENED. FORTUNATELY, I WAS ABLE TO PULL OVER WITHOUT CAUSING AN ACCIDENT. HAD I BEEN ON THE INTERSTATE AND UNABLE TO PULL OVER, IT WOULD HAVE CREATED A MAJOR ACCIDENT AND SAFETY ISSUE. THE VEHICLE WAS TOWED TO CLOSEST DEALER WHERE THEY DETERMINED THE SPRING VALVE IN CYLINDER 5 HAD BROKEN IN HALF AND DROPPED INTO THE COMBUSTION CHAMBER, CAUSING THE ENGINE TO SEIZE. AFTER DOING RESEARCH ON 2013-2014 TOYOTA TACOMA AND SIMILAR LEXUS VEHICLES IT APPEARS THERE WERE RECALLS DUE TO THE EXACT SAME ISSUE OCCURRING WHERE THE SPRING WAS DEFECTIVE DUE TO AN ISSUE BY A SPRING SUPPLIER/MANUFACTURING. ADDITIONALLY, THE 2013-2014 LANDCRUISER (SAME YEAR) ALSO HAD A RECALL FOR THIS PROBLEM OUTSIDE OF THE U.S. SINCE ONLY 3,000 LANDCRUISERS WERE SOLD IN THE U.S. IN 2014, IT IS VERY IMPORTANT THAT THE NHTSA EXAMINES THIS INCIDENT CLOSELY (AS COMPARED TO 155,000 TACOMA'S SOLD THE SAME YEAR WHICH DID HAVE THE RECALL) . I STRONGLY BELIEVE THE 2014 LANDCRUISERS HAVE THE SAME DEFECTIVE SPRING VALVE ISSUE AS THE TACOMA BUT THE RATIO IS OFF SKEW AND NOT REPORTED YET. THIS IS A MAJOR SAFETY ISSUE FOR LANDCRUISERS ON THE ROAD!!! PLEASE RESEARCH.

NHTSA ID
11414332
Incident
Mar 30, 2021
Mileage
58,000 mi
Brakes
Filed May 31, 2020

BATTERY KEPT DRAINING - HEARD BUZZING NOISE FROM ABS MODULATOR WHILE MOTOR OFF - DISCONNECTED CONNECTOR AND BUZZING STOPPED BUT ABS VALVE WAS STILL CLICKING. HAD TO DISCONNECT BATTERY TO STOP ABS SYSTEM FROM CLICKING.

NHTSA ID
11326685
Incident
May 31, 2020
Mileage
69,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

T-SB-0055-24 Rev2

Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

T-SB-0058-23 Rev1

ELECTRICAL SYSTEM

The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.

T-SB-0035-24 Rev2

STRUCTURE:BODY

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

T-SB-0038-24 Rev2

STRUCTURE:BODY

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

T-SB-0039-24 Rev2

STRUCTURE:BODY

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

T-SB-0061-23 Rev2

STRUCTURE:BODY

Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Toyota Land Cruiser by model year
YearComplaintsRecallsInvestigationsIssue Index
2023000
2022000
2021100
2020000
2019030
2018420
2017410
2016430
2015240
2014Viewing240
2013620
2012020
2011450
2010360
2009670
2008850
2007310
2006920
2005930
2004510
2003101042.5
2002120033.0
2001900
2000250052.4
1999230041.6
1998160040.2
1997170041.0
1996120034.1
1995800
1994200041.6
1993810
1992101031.2
1991111039.6
1990511
1989311
1988102246.2
1987422
1986121
1985421
1984521
1983021
1982222
1981021
1980110
1977100
1969010
1968010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.