2009 Toyota Land Cruiser

TL*THE CONTACT OWNS A 2009 TOYOTA LAND CRUISER. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY SURGED FORWARD. THE VEHICLE WOULD NOT STOP UNTIL THE CONTACT APPLIED GREAT PRESSURE TO THE BRAKES AND PULLED THE ACCELERATOR PEDAL UP WITH HIS FOOT. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FLOOR MATS WERE THE CAUSE OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 40,000. THE VIN WAS UNAVAILABLE.

NHTSA ID

10367785

Incident

May 24, 2009

Mileage

6,000 mi

2ND REQUEST FWD ON BEHALF OF (NY) RE HIS 2009 TOYOTA LAND CRUISER, HIS WIFE EXPERIENCED SUDDEN UNINTENDED ACCELERATION TWO TIMES IN THE LAST 3 MONTHS, REPLY TO MASSEPEQUA PARK DISTRICT OFC *TGW

NHTSA ID

10335954

Incident

Jan 1, 1901

TL*THE CONTACT OWNS A 2009 TOYOTA LAND CRUISER. UPON STARTING THE VEHICLE, THERE WAS AN UNUSUAL INCREASE IN ENGINE RPMS. THE ENGINE WAS LOUDER THAN NORMAL AND THE CONTACT IMMEDIATELY SHUT OFF THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER INSPECTION. THE CONTACT CONFIRMED THAT THERE WERE PREVIOUS INSTANCES WHERE THE VEHICLE ABNORMALLY ACCELERATED WITHOUT DRIVER INTENT. NO REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 1,200 AND THE CURRENT MILEAGE WAS 3,000.

NHTSA ID

10320397

Incident

Jan 6, 2010

Mileage

1,200 mi

I, MEMBERS OF MY FAMILY AND BUSINESS ASSOCIATES HAVE EXPERIENCED A STICKING ACCELERATOR ON NUMEROUS OCCASIONS ON MY 2009 TOYOTA LANDCRUISER. THIS WAS NOT DUE TO THE FLOOR MATS. I TOOK THE VEHICLE TO THE TOYOTA DEALER, JOE MACHENS, IN COLUMBIA MISSOURI COMPLAINING ABOUT THE PROBLEM. THEY STATED NOTHING WAS WRONG WITH THE VEHICLE ON SEVERAL OCCASIONS. I REQUESTED THEY ESCALATE THE PROBLEM TO THEIR REGIONAL DIVISION WHO STATED THAT I WAS THE ONLY ONE MAKING THIS COMPLAINT. CLEARLY, I WAS NOT THE ONLY ONE WITH THIS PROBLEM. I CALLED TOYOTA CUSTOMER SERVICE AND ISSUED THE SAME COMPLAINT AND WHILE THEY DOCUMENTED MY CALL, DID NOT OFFER ANY SOLUTIONS. THERE ARE SERVICE DOCUMENTS OF MY ISSUE WITH THE TOYOTA DEALER. THIS PROBLEM OCCURS AT RANDOM TIMES, WITHOUT WARNING, AT ALL DIFFERENT LEVELS OF SPEED. IT IS QUITE FRANKLY, SCARY. I HAVE TRIED TO LIFT UP THE ACCELERATOR TO SEE IF IT WAS "STUCK". THE ACCELERATOR WOULD MOVE BUT IT WON'T MAKE A DIFFERENCE ON THE SPEED OF THE VEHICLE. I FIRMLY BELIEVE THE PROBLEM IS ELECTRONIC. PLEASE UNDERSTAND I AM A BIG FAN OF THE LANDCRUISER LINE FROM TOYOTA. I HAVE A 92 LNADCRUISER WHICH HAS 250,000 MILES ON IT. HOWEVER, PLEASE, PLEASE, PLEASE ADD THE 09 LANDCRUISER TO THE RECALL LIST BEFORE IT HURTS OR INJURIES ME OR SOMEONE ELSE. *TR

NHTSA ID

10318414

Incident

Jan 5, 2009

Mileage

500 mi

TRANSMISSION IS SLIPPING. TRANSMISSION HESITATES IN LOW GEARS GOING AROUND CORNERS AT LOW SPEEDS. ALSO, TRANSMISSION AT 75MPH CRUISE MOMENTARILY DROPPED OUT OF GEAR, ENGINE RPM WENT UP BY 500 RPM, AND THEN DROPPED BACK INTO GEAR. THESE ARE HAVE AT INFREQUENT AND RANDOM TIMES. HAVE BEEN TOLD BY DEALERS THAT THIS IS DRIVE BY WIRE AND THAT THERE ARE MANY ELECTRONIC SYSTEMS INVOLVED IN CONTROLLING THE TRANSMISSION. HAVE COMPLAINED TO 2 TOYOTA DEALERS. ONE TOLD ME IT WAS A SOFTWARE ISSUE AND THAT TOYOTA WAS WORKING ON A FIX. SECOND DEALER TOLD ME THAT THERE WAS NO TOYOTA SERVICE BULLETINS ON TRANSMISSION PROBLEMS. CONCERN OF TRANSMISSION GOING OUT OF GEAR AND LOSING CONTROL OF VEHICLE. *TR

NHTSA ID

10314993

Incident

May 15, 2009

Mileage

7,000 mi

NEW CARS WITH THE HEADLIGHTS THAT COME ON WHEN THE CAR IS STARTED. ON 10/12/2008 I FOUND THREE CARS DRIVING WITH JUST THE FRONT DRIVING LIGHTS ON AT NIGHT IN LEXINGTON, KY. THE NEW CARS HAVE THE FRONT DRIVING LIGHTS THAT ARE TURNED ON WHEN THE CAR IS STARTED. OWNERS ARE SEEING THE HEAD LIGHTS ON AND THINK THAT THEY HAVE TURNED THE HEAD LIGHTS ON ALREADY. WHEN THEY HAVE NOT. THIS HAS OWNERS DRIVING AT NIGHT WITHOUT TAIL LIGHTS ON. AGAIN, THE PROBLEM IS THAT THE TAIL LIGHTS DON'T TURN ON WITH THE FRONT LIGHTS AUTOMATICALLY , AND OWNERS ARE DRIVING WITHOUT TAIL LIGHTS IN THE DARK. IF THE CAR MANUFACTURERS HAVE DAYTIME/AUTOMATIC HEADLIGHTS, THEN THEY NEED TO HAVE THE TAIL LIGHTS SET UP TO COME ON AUTOMATICALLY ALSO. THESE WERE ON SOME HIGH END CARS. THESE ARE VERY WELL EDUCATED PEOPLE. MY ACURA TL AND CHEVY SUBURBAN DO NOT HAVE THIS FEATURE. THIS WAS ON A NES ACURA TL, CHRYSLER SUV, AND TOYOTA FJ (WHICH YOU NEED TO ADD TO YOU TOYOTA LIST). YOU MIGHT WANT TO LOOK INTO THIS PROBLEM. THANK YOU. *TR

NHTSA ID

10245231

Incident

Oct 12, 2008

Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.

Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.