Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
6
Latest May 3, 2021
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Nov 12, 2018
What this page shows
Our database holds 6 NHTSA owner-reported complaints for the 2018 Lexus NX300. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–6 of 6
Fuel system
Filed May 3, 2021
TL* THE CONTACT OWNS A 2018 LEXUS NX300. THE CONTACT STATED THAT WHILE PARKED IN FRONT OF A STORE WITH THE ENGINE RUNNING, A PEDESTRIAN INFORMED HIM THAT AN UNKNOWN FLUID HAD BEEN POURING FROM UNDERNEATH THE ENGINE. THE CONTACT IMMEDIATELY EXITED THE VEHICLE AND CALLED THE FIRE DEPARTMENT. ONCE THE FIRE DEPARTMENT ARRIVED ON THE SCENE, THE CONTACT WAS INFORMED THAT THE FUEL HOSE WAS TORN WHICH CAUSED A MASSIVE FUEL LEAK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INSTALLED A TEMPORARY RUBBER HOSE WITH THE CLAMPS FROM THE RUPTURED HOSE. THE VEHICLE WAS TAKEN TO ROHRICH LEXUS (2115 W LIBERTY AVE, PITTSBURGH, PA 15226) AND THE FUEL HOSE FAILURE WAS LINKED TO A RODENT CHEWING ON THE FUEL HOSE OR SOMEONE TAMPERING WITH THE HOSE. THE CONTACT DISPUTED THE DEALER'S ASSESSMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE VIN WAS UNAVAILABLE.
NHTSA ID
11414916
Incident
Apr 25, 2021
Mileage
30,000 mi
Body & structure
Filed Jan 27, 2021
ISSUE: BOTTOM DOOR PANELS ACCUMULATE AN ABNORMAL AMOUNT OF DIRT AND SNOW. IN ADDITION, THE REAR DOOR ACCUMULATES DIRT IN THE GAP BETWEEN THE WHEEL ARCH TRIM AND DOOR.
NHTSA ID
11390198
Incident
Jan 16, 2020
Airbags
Filed Aug 22, 2020
Crash reported1 injury reported
I WAS INVOLVED IN HIGH IMPACT FRONT END COLLISION ON A HIGHWAY . LADY STOP ON HIGHWAY IN FRONT OF ME. MY CAR IS TOTALED A COMPLETE LOSS. NO AIRBAGS DEPLOYED . EVERYONE AT THE SCENE INCLUDING WITNESSES COMMENT THEIR DISBELIEF . EMT AMBULANCE STAFF ON LOOKERS ETC ASKED WHY DIDN'T AIRBAGS DEPLOY .
NHTSA ID
11350784
Incident
Aug 15, 2020
Mileage
39,941 mi
BrakesFuel system
Filed Jun 5, 2019
ABNORMAL, DRAGGING, NOISE THAT FEELS LIKE A BRAKE PROBLEM, COMING FROM FRONT DRIVER SIDE WHEN BRAKING IN STOP AND GO TRAFFIC - NOISE LOUDER WHEN ON DOWNGRADE ON WHEN THERE'S MORE PRESSURE.ALSO AT TIMES LOUD CLUNKING NOISE WHEN REVERSING AND APPLYING SERVICE BRAKE. DEALERSHIP SAYS ITS A NORMAL NOISE, THEY HAVE SAID THAT IT IS THE FUEL TANK AND THAT ITS FUEL MOVING AROUND. THIS ABNORMAL NOISE CAN BE HEARD AND FELT WHEN APPLYING BRAKES IN STEP AND GO TRAFFIC. AND AT OTHER TIMES. THIS HAPPENS AT ALL FUEL LEVELS, DUE TANK AT/1/2-3/4 AND 1/4 . ALSO WHEN VEHICLE HAS BEEN ON A STATIONARY POSITION AND YOU TURN STEERING WHEEL TO THE LEFT IT MAKES A CLUNKING SOUND, THIS ONLY HAPPENS ONCE AFTER CAR MOVED. THE DEALER SAYS ITS NORMA, HOW CAN I KNOW IF ITS TRUE, CAN IT BE A SAFETY CONCERN?
NHTSA ID
11218185
Incident
Jan 17, 2019
Mileage
7,000 mi
Visibility
Filed Feb 8, 2019
SERIOUS SAFETY ISSUES INVOLVING LEXUS NX300 2018: NEED URGENT RECALL: TOYOTA USA LEADERSHIP RELEASED ALL LEXUS NX300 2018 CARS TO THE MARKET WITH INCOMPLETE REVERSE CAMERA WHICH IS A LIFE THREATENING TECHNICAL DIFFICULTY RESULTING IN HUMAN FATALITIES. HOWEVER, MR. DAVID CHRIST, THE VP OF TOYOTA USA & GM LEXUS REFUSED TO FIX THIS PROBLEM TO MAKE EASY PROFITS. SUBSEQUENTLY, THIS PROBLEM WAS FIXED IN THE 2019 MODELS BUT ALL 2018 MODELS REMAIN IN GREAT DANGER.
NHTSA ID
11175733
Incident
Apr 21, 2018
Driver assistance
Filed Nov 12, 2018
UNINTENTIONAL ACCELERATION HAPPENED WITH THIS NEW 2018 NX AS WELL AS MY OLD 2015 NX200T AS WELL. IT HAPPENED ONCE SO FAR TO EACH. ONLY ACCELERATED ABOUT 3-4 MPH, AS I WAS ONLY GOING ABOUT 5 MPH GOING INTO AN EMPTY PARKING LOT. WHEN IT HAPPENED TWO YEARS AGO IN MY 2015, I THOUGHT MAYBE IT WAS A ONE TIME THING BUT NOW KNOW IT IS A REAL ISSUE! I GOT FLASHLIGHT TO CHECK IF COULD HAVE BEEN MY FLOORMAT INTERFEREING WITH MY ACCELERATOR PEDAL BUT NOTHING EVEN NEAR IT BOTH TIMES! AS SOON AS I HIT THE BRAKE, IT STOPPED ACCELERATING AND CAME TO A STOP BOTH TIMES.
NHTSA ID
11150998
Incident
Nov 7, 2018
Mileage
3,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.