Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2007 Lexus RX Hybrid submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
THE REAR BUMPER HAS A PLASTIC COVER AND THE PAINT BUBBLED AND BEGAN TO PEEL FROM UNDER THIS PLASTIC MOLDING AS IF WATER WAS BEHIND IT. THE REAR BUMPER NOW HAS PEELING PAINT.
REAR LATCH COVER HAS MELTED AND MAKES IT DIFFICULT TO OPEN THE HATCH USING IT.
THE RUBBER COVER FOR THE REAR HATCH IS "MELTING" VERY STICKY AND WILL NOT OPEN THE DOOR.
BRAKES DID NOT APPLY AS EXPECTED, EXPERIENCING A SIGNIFICANT "PUSH" WHILE BRAKING AT LOW SPEED. IT WAS SO OBVIOUS THAT I HAD TO STEP ON THE BRAKE PEDAL TO KEEP THE CAR FROM RUNNING OUT INTO THE CAR IN FRONT. THIS ONE TIME I CRASHED INTO FRONT CAR. I TOOK IT TO DEALER TO CHECK THE BRAKES, AND HE IS SAYING THEY ARE HYBRID AND THATS HOW THEY WORK. THIS IS NOT ACCEPTABLE AS THE BRAKES ARE MEANT TO STOP THE VEHICLE WITH IMMEDIATE EFFECT. THIS IS NOT HAPPENING WITH MY RX 400H, I BOUGHT THIS CAR IN SEP 2014 AND WITHIN 2 MONTHS I MET WITH ACCIDENT. I NEVER HAD HISTORY OF ACCIDENT WITH OTHER CARS. *TR
MY DASHBOARD DEVELOPED VERTICLE CRACKS IN THE DRIVER'S SIDE DASHBOARD. BECAUSE THIS DASHBOARD HAS THE AIRBAG INSIDE ON THE PASSENGER SIDE I WOULDN'T FEEL SAFE IN A CAR THAT HAD A CRACKED DASH, ANYTHING THAT WOULD MAKE AN AIRBAG GO OFF TOO SOON OR GO OFF TOO LATE CAN OR WOULD BE VERY SERIOUS. *TR
THE BLACK MOLDING ON PART# 84840G 8484021010 - SWITCH ASSEMBLY BACK DOOR OPENER IS EXTREMELY SOFT AND STICKY. EVERY TIME WE PUT OUR HANDS ON IT TO MANUALLY OPEN THE REAR LIFT, BLACK STICKY SUBSTANCES GET ON THE FINGERS, WHICH ARE USED TO OPEN IT. THAT PART IS SHIELDED SOMEWHAT BY THE BODY. IT WAS STICKY EVEN DURING COLD MONTHS HERE IN KANSAS AND IS STICKY AS WELL DURING THIS SPRING AND BEGINNING OF SUMMER. MY CONCERN IS SOMETHING IS GETTING HOT FROM THAT ELECTRICAL PIECE THAT MAY CAUSE FURTHER DAMAGE AND HOPEFULLY NOT, BUT POSSIBLE FIRE. THANKING IN ADVANCE. *TR
RUBBER HANDLE PART TO OPEN THE HATCH BACK, BECAME GOOEY LIKE TAR, AND MADE A BIG MESS. DIFFICULT TO CLEAN OFF OF THINGS AND HANDS. PROGRESSIVELY WORSENED. TEMPORARY REPETITIVE SOLUTIONS WAS TO CUT TO FIT BLACK DUCT TAPE AND TOTALLY COVER THE MESS, BUT COULD STILL PRESS THE MECHANISM IF NECESSARY. MOSTLY USE REMOTE NOW OR THE BUTTON IN THE DRIVER'S SEAT. LAST DUCT TAPE APPLICATION IS WEARING OFF, AND I NEED TO GO IN TO LEXUS FOR A RECALL SERVICE, SO I DECIDED TO ASK THEM ABOUT IT, AND HOW MUCH IT WOULD COST. AMAZINGLY, THE SERVICE MAN KNEW OFF THE TOP OF HIS HEAD THAT THEY HAD THE PART IN STOCK, AND RECALLED HOW MUCH THE PART AND LABOR WOULD COST! SOUNDS LIKE THEY'VE HAD A LOT OF THESE REPLACEMENTS!!! OF COURSE I'M NOT UNDER WARRANTY RIGHT NOW. *TR
REAR HATCH HANDLE/OPENER HAS COMPLETELY MELTED. IT STARTED A FEW MONTHS AGO, IT WAS JUST A LITTLE STICKY AT FIRST, THEN THE BLACK RUBBER STARTED COMING OFF ON MY FINGERS WHEN I OPENED THE HATCH MANUALLY. THE DEALER TOLD ME THAT THERE IS A SERVICE ADVISORY OUT ABOUT THIS AND THAT IT IS ONLY HAPPENING IN FLORIDA. THIS IS AN ELECTRICAL AND A SAFETY ISSUE. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .