2007 Lexus RX Hybrid Brakes Problems

TL* THE CONTACT OWNS A 2007 LEXUS RX400H. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE ABS SENSOR LIGHT ILLUMINATED AND THE STOPPING DISTANCE WAS EXTENDED WHILE DEPRESSING THE BRAKE PEDAL. ADDITIONALLY, THE TRACTION CONTROL LIGHT WAS ALSO ILLUMINATED AND THE SPEED WAS REDUCED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER SOUTH BAY LEXUS LOCATED AT 24777 CRENSHAW BLVD, TORRANCE, CA 90505, WHO DIAGNOSED THAT THE ABS ACTUATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 150,000.

NHTSA ID

11352810

Incident

Mar 1, 2020

Mileage

150,000 mi

WHILE DRIVING FROM FLORIDA TO FAIRFAX, CA THE VEHICLE STALLED ~10 TIME UNEXPECTEDLY WITH LOSS OF POWER BRAKES AND POWER STEERING, MAKING A VERY DANGEROUS SITUATION. THE "CHECK HYBRID SYSTEM AND CHECK VSC SYSTEM" SHOWED ON THE DASH. CLEARING THE CODES RESTARTED THE VEHICLE. I STOPPED IN DENVER, CO AT KUNI LEXUS OF GREENWOOD VILLAGE, WHOM ROAD TESTED THE VEHICLE FOR 30 MILES BUT WERE UNABLE TO DUPLICATE THE FAULT. OBDII DTC P3105 WAS READ ON MY SCANNER BEFORE ARRIVAL. I HAVE RESEARCHED THE FAILURE MORE AND FOUND OUT ON LEXUS TIS SYSTEM; ON 01/15/2014, LEXUS OF MIAMI CLAIMED TO HAVE COMPLETED SAFETY RECALL 13V396000 (INTELLIGENT POWER MODULE (IPM) SOLDER FAILURES) BUT THEY ONLY DIAGNOSED SOME OTHER PROBLEMS AND DID NOT HAVE TIME TO PERFORM THIS RECALL, NEITHER DID THE INFORM ME OF IT! I STOPPED AT LEXUS OF TACOMA AT FIFE, WA AND THEY DENIED DIAGNOSIS DUE TO MINOR BODY DAMAGE ON THE REAR QUARTER PANEL WHERE THEY CLAIM WATER CAME IN. THIS IS NOT THE LOCATION OF WATER INTRUSION! THE LOCATION IS DUE TO BODY SEAM CRACKS ABOVE THAT PLAIN OF THE QUARTER PANEL DAMAGE, NEAR THE REAR GATE STRUTS AND HINGES (SEE L-SB-0019-09), BUT THEY WOULDN'T LOOK AT THAT EITHER AND TOLD ME TO GO TO THEIR SUBLET BODY SHOP WHERE THE MANAGER AGREED WITH ME THAT THE WATER LEAKS INTO THE HIGH VOLTAGE BATTERY PACK/CONTROLLER AREA WAS FROM THE L-SB-0019-09 AND NOT THE QUARTER PANEL AREA. I SEALED UP ALL POSSIBLE WATER INTRUSION AREAS AND DISASSEMBLED THE HV BATTERY PACK AREA TO SEE HOW MUCH AND WHERE THE WATER WAS (MANY PHOTOS) AND DRY IT OUT WITH SEVERAL DAYS OF SUNSHINE HERE IN FAIRFAX, CA. I INFORMED LEXUS CORP ABOUT THE RELATIVE RECALL/SB AND THEY DENIED TO COMPLETE IT! THE VEHICLE IS BACK TOGETHER AND I AM WAITING ON YOUR RESPONSE. I CAN BE REACHED BY EMAIL (I DON'T CARRY A CELL PHONE) THANK YOU!

NHTSA ID

11182038

Incident

Jan 28, 2019

Mileage

202,144 mi

TL* THE CONTACT OWNS A 2007 LEXUS RX400H. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND AS THE ABS WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT AFTER ABOUT 7 SECONDS THE BRAKES FUNCTIONED AS INTENDED. THE VEHICLE WAS TAKEN TO THE DEALER ATLANTIC LEXUS OF 110 (2090 BROADHOLLOW RD, FARMINGDALE, NY 11735 (516)-795-7600) WHERE A DIAGNOSTIC TEST WAS PERFORMED AND DETERMINED THAT THE BRAKE ACTUATOR ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE WARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE WARRANTIES HAD EXPIRED. THE FAILURE MILEAGE WAS 200,000.

NHTSA ID

11144641

Incident

Oct 18, 2018

Mileage

200,000 mi

ABS BRAKE LIGHT, TRACCIN LIGHT, NO POWER BRAKE, MY CARO HAS 90,996 MILES

NHTSA ID

11130926

Incident

Aug 29, 2018

Mileage

50 mi

I WAS DRIVING ON HIGHWAY ON SPEED OF 65 MILES PER HOUR SUDDENLY MY POWER STRING AND BRAKES FAILED. LUCKILY I DIDN'T GET AN ACCIDENT. AFTER I CAME HOME AND START RESEARCHING I SAW THERE ARE A LOT OF PEOPLE WITH THE SAME PROBLEM.PLEASE MAKE A RECALL FOR THAT MAYBE SOMETHING HAPPENS TO SOMEONE.THANKS

NHTSA ID

11119726

Incident

Aug 13, 2018

Mileage

199,000 mi

ACCUMULATOR LEAK. DRIVING. EFFECTS BRAKING SYSTEM.

NHTSA ID

11043073

Incident

Nov 1, 2017

Mileage

113,835 mi

TL* THE CONTACT OWNS A 2007 LEXUS RX400H. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FELT ABNORMALLY SOFT. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO HARVEY LEXUS LOCATED AT 2550 28TH ST SE, GRAND RAPIDS, MI 49512, (616) 949-1010, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE COMPUTER CONTROL MODULE FAILED AND NEEDED TO BE REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V396000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE WITH THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

NHTSA ID

11021039

Incident

Aug 18, 2017

Mileage

110,000 mi

THE ABS ACTUATOR IS MAKING A CREAKING NOISE WHEN THE CAR IS NOT MOVING AND I AM STEPPING ON THE BRAKE. THE NOISE GOES AWAY WHEN I AM STEPPING ON THE BRAKE VERY LIGHTLY OR WHEN I LET GO OF THE BRAKE. I GOOGLED THIS PROBLEM AND I HAVE SEEN A LOT OF PEOPLE HAVING THIS SAME KIND OF PROBLEM. ON THE LEXUS FORUM THEY SAID THAT THERE IS A RECALL ON THIS BUT I COULD NOT FIND THE RECALL DOCUMENT.

NHTSA ID

10883857

Incident

Apr 10, 2016

Mileage

85,000 mi

THE DASHBOARD LIGHTS CAME ON FOR EVERYTHING. LEXUS HAD A RECALL AND CHANGED OUT THE COMPUTER BOARD. WHEN I GOT MY CAR BACK THE BRAKE LIGHTS WERE ON-THEY SAID I NEED A BRAKE ACTUATOR ($3500) MY BRAKES WERE FINE. NOW THIS PART RUNS ON A COMPUTER-IF I HAVE IT RESET THE BRAKES WORK FINE. LEXUS SAYS BECAUSE THEY REPLACED THE DASHBOARD ( BAD RUBBER) AND COMPUTER BOARD (INFERIOR) THAT I HAVE TO FIX THE BRAKE ACTUATOR-NO THIS IS A MALFUNCTION WITH THEIR PART AND THERE ARE ALOT OF COMPLAINTS ONLINE-I AM GOING TO GET IN AN ACCIDENT BECAUSE THE BRAKES WORK ONLY PART OF THE TIME-PLEASE RESEARCH THIS THANK YOU *TR

NHTSA ID

10763081

Incident

Jan 5, 2015

Mileage

73,000 mi

BRAKES DID NOT APPLY AS EXPECTED, EXPERIENCING A SIGNIFICANT "PUSH" WHILE BRAKING AT LOW SPEED. IT WAS SO OBVIOUS THAT I HAD TO STEP ON THE BRAKE PEDAL TO KEEP THE CAR FROM RUNNING OUT INTO THE CAR IN FRONT. THIS ONE TIME I CRASHED INTO FRONT CAR. I TOOK IT TO DEALER TO CHECK THE BRAKES, AND HE IS SAYING THEY ARE HYBRID AND THATS HOW THEY WORK. THIS IS NOT ACCEPTABLE AS THE BRAKES ARE MEANT TO STOP THE VEHICLE WITH IMMEDIATE EFFECT. THIS IS NOT HAPPENING WITH MY RX 400H, I BOUGHT THIS CAR IN SEP 2014 AND WITHIN 2 MONTHS I MET WITH ACCIDENT. I NEVER HAD HISTORY OF ACCIDENT WITH OTHER CARS. *TR

NHTSA ID

10671862

Incident

Nov 18, 2014

Mileage

84,600 mi

INCONSISTENT BRAKE FEEL DURING SLOW AND STEADY APPLICATION OF BRAKES WHEN GOING OVER A BUMP IN THE ROAD. THIS SCARES THE HECK OUT OF ME. *TR

NHTSA ID

10330636

Incident

Jun 20, 2007

WHILE DRIVING AT LOW TO MODERATE SPEEDS IN MY LEXUS RX400H, THERE IS A HESITATION IN THE BRAKES. IT SEEMS TO OCCUR IN THE CHANGE OVER BETWEEN HYBRID REGENERATIVE BRAKING AND NORMAL HYDRAULIC BRAKING. I REAR-ENDED A CAR IN STOP AND GO TRAFFIC DUE TO THIS ISSUE. I REPORTED THIS TO MY LOCAL LEXUS DEALER ON TWO OCCASIONS, BUT THEY FOUND NO PROBLEMS. *TR

NHTSA ID

10321249

Incident

Feb 12, 2009

Mileage

25,596 mi

BRAKE FADE DURING SLOW AND STEADY APPLICATION ON LEXUS 400H 2007 DEALER HAS NOT RESPONDED WELL TO THIS COMPLAINT THIS IS AN ONGOING PROBLEM. *TR

NHTSA ID

10318796

Incident

May 15, 2009

I WAS APPROACHING A STOP SIGN AT ABOUT 10 MILES PER HOUR AND STEPPED ON THE BRAKE PEDAL TO STOP. THE CAR BRAKED NORMALLY AT FIRST, THEN THE CAR EITHER FREE-WHEELED OR LURCHED FORWARD FOR ABOUT HALF A SECOND, BUT AS I CONTINUED TO PRESS ON THE BRAKE THE CAR CAME TO A STOP BUT A LITTLE FURTHER THAN I WANTED. I HAVE NOTICED THIS ABOUT 10 TIMES IN THE LAST 6 MONTHS BUT HAVE NOT HAD ANY ACCIDENTS. I FINALLY CONTACTED MY DEALER ABOUT THE PROBLEM AND HE SAID THAT THIS WAS NORMAL OPERATION OF THE BRAKES ON THIS MODEL. HE SAID THAT WHAT I WAS SENSING WAS THE INTERVAL WHEN THE CAR SWITCHES BETWEEN REGENERATIVE BRAKES AND HYDRAULIC BRAKES. HE SAID THAT THERE IS AN ORDER TO FIX THE HS 2010 MODELS SO THAT THE INTERVAL IS MINIMIZED OR ELIMINATED BUT NONE FOR MY MODEL CAR. *TR

NHTSA ID

10310635

Incident

Feb 14, 2010

Mileage

36,000 mi

I HAVE A 2007 LEXUS RX400H THAT I PURCHASED NEW IN DECEMBER 2006. EVER SINCE FIRST TAKING OWNERSHIP, I HAVE NOTICED AT SPEEDS LESS THAN ABOUT 25 MPH THAT THE REGENERATIVE BRAKING SOMETIMES RELEASES THE BRAKES WITHOUT WARNING AND THE HYDRAULIC BRAKES DO NOT IMMEDIATELY ENGAGE TO TAKE UP THE DESIRED BRAKING FUNCTION. THE RESULTING FEELING IS ONE OF LOST BRAKE CONTROL AND A SLIGHT SURGE FORWARD BY THE VEHICLE. I FIRST REPORTED THIS TO THE DEALER AT THE 10,000 MILE SERVICE CHECK (09-18-2007) AND WAS TOLD THAT THE BRAKING SYSTEM WAS PERFORMING NORMALLY. "CANNOT VERIFY CUSTOMER CONCERN." I HAVE SEVERAL TIMES SINCE ASKED THE LEXUS DEALER ABOUT THIS PROBLEM THAT I CONTINUE TO EXPERIENCE, AND EACH TIME HAVE BEEN TOLD THAT MY BRAKE SYSTEM IS OPERATING NORMALLY. THE DEALER HAS SAID THAT IT MUST BE THAT I'M NOT USED TO THE REGENERATIVE BRAKING SYSTEM ACTION, DESPITE THE FACT THAT I'VE NOW DRIVEN THE CAR OVER 55,000 MILES. I'VE ALSO BEEN TOLD BY THE DEALER THAT THEY'VE HAD NO OTHER COMPLAINTS OF THIS TYPE WITH MY MODEL VEHICLE. I'VE KNOWN ALL ALONG THAT I WASN'T IMAGING THIS PROBLEM AND AFTER ALL THE PUBLICITY REGARDING THE PRIUS BRAKE AND ACCELERATOR PROBLEMS I REALIZE THAT TOYOTA / LEXUS HAS BEEN IGNORING THIS ISSUE. *TR

NHTSA ID

10307772

Incident

Feb 8, 2010

Mileage

10,000 mi

I HAVE A 2007 LEXUS 400H HYBRID. I WAS COMING UP BEHIND A CAR COMING OFF THE INTERSTATE. THE CAR AHEAD OF ME SLAMMED ON THEIR BRAKES. I SLAMMED ON MY BRAKES. THE BRAKES WORKED AT FIRST THEN THEY LET UP AND THEN KICKED IN AGAIN, BUT THAT DELAY IN BETWEEN CAUSED A LUNGE INTO THE CAR AHEAD OF ME CAUSING AN ACCIDENT. I HAVE BEEN COMPLAINING TO LEXUS ABOUT THIS ISSUE FOR A YEAR. THEY SAY MY BRAKES ARE FINE, BUT NOW THAT I SEE ALL OF THESE RECALLS I REALIZE THEY MAY BE TRYING TO COVER UP THE ISSUES WITH THEIR HYBRID BRAKES. I THINK THAT ALL OF THEIR HYBRID BRAKE SYSTEMS NEED TO BE EXAMINED FOR THIS DELAY BETWEEN THE TWO BRAKE SYSTEMS. *TW

NHTSA ID

10307151

Incident

Feb 5, 2009

Mileage

28,000 mi

MAY 2008: PURCHASED 2007 LEXUS 400H SUV. CAR GREAT EXCEPT BRAKES. SOMETHING WAS ODD. JUNE 2008: SENT THE CAR TO THE DEALERSHIP TO CHECK BRAKES. THEY INSISTED EVERYTHING WAS FINE. MY DISCOMFORT WAS DUE TO MY INEXPERIENCE WITH THE 'REGENERATIVE' BRAKING SYSTEM. I TRIED TO GET USED TO IT. IT SEEMED TO GET WORSE OVER TIME. AT AROUND 10 MPH, THE BRAKING MOMENTUM CHANGES SUDDENLY. THE CAR FLOATS BRIEFLY THEN SURGES A LITTLE. IT WAS UNCLEAR IF IT HAPPENED ALL THE TIME, OR ONLY WITH GRADUAL BRAKING, OR ONLY WHEN STOPPING FROM A SLOW SPEED. JULY 22, 2009: ACCIDENT. BRAKES SUDDENLY STOPPED WORKING AS I TURNED THE CAR INTO A PARKING SPACE BEHIND ANOTHER CAR. I PANICKED WHEN THE CAR DIDN'T STOP AT THE EXPECTED POINT. I SLAMMED ON THE BRAKES, MY FOOT SLIPPED AND I HIT THE ACCELERATOR. I HIT THE CAR IN FRONT OF ME SENDING IT TOWARD THREE OTHER CARS. THIS WOULD NOT HAVE HAPPENED IF THE BRAKES WORKED PROPERLY. AUGUST 2009 -REPORTED ACCIDENT TO THE DEALERSHIP. I WAS TOLD TO TALK WITH LEXUS HEADQUARTERS IN CALIFORNIA. THEY ARRANGED FOR A FIELD AGENT TO GO TO THE LOCAL DEALERSHIP. SEPTEMBER 30, 2009 - CAR AT THE DEALERSHIP FOR EVERYONE'S REVIEW. AFTERWARDS, TOLD BY PHONE THAT NO PROBLEMS WERE IDENTIFIED AND THE CAR WAS SAFE. I WASN'T COMFORTABLE WITH THAT DECISION. ON NOVEMBER 27, 2009, I TOOK THE CAR IN AGAIN, INSISTING THERE WAS A PROBLEM. I DROVE WITH THE SERVICE MANAGER. HE ADMITTED HE FELT THE FLOATING/SLIGHT SURGE. HE CLAIMED IT WAS THE MOMENT BETWEEN THE END OF THE "REGENERATIVE" BRAKING SYSTEM AND WHEN THE CONVENTIONAL BRAKING SYSTEM KICKED IN. NOT HAPPY WITH THE EXPLANATION. THE FLOATING/SURGE MEANS YOU'RE NOT QUITE SURE WHEN YOU WILL STOP. ON JANUARY 6, 2010, I RECEIVED A LETTER FROM LEXUS. THEIR FIELD TECHNICIAN INSPECTED MY CAR, FOUND NOTHING WRONG AND THE ACCIDENT COULD NOT BE RELATED. I DO NOT AGREE. NOW I HEAR ABOUT LEXUS HYBRID BRAKES PROBLEMS AND I ASSUME IT'S WHAT I'VE COMPLAINED ABOUT ALL ALONG. *TR

NHTSA ID

10306736

Incident

Jul 22, 2009

Mileage

25,000 mi

I RECENTLY PURCHASED A USED 2007 LEXUS RX 440H WITH 22,000 MILES ON THE ODOMETER. IMMEDIATELY (AND SEVERAL WEEKS PRIOR TO LEARNING OF POTENTIAL TOYOTA AND LEXUS ACCELERATION AND BRAKING ISSUES) I NOTED THAT WHEN BRAKING FROM A LOW SPEED, SAY 20 MPH AT A STOP SIGN, THE BRAKES WOULD INITIALLY TAKE HOLD IN A NORMAL MANNER AND THEN, FOR A VERY BRIEF TIME, IT FELT AS IF THE CAR WAS SLIDING, THEN THE BRAKES WOULD CONTINUE TO TAKE HOLD AND BRING THE CAR TO A NORMAL STOP. TYPICALLY THIS HAS OCCURRED ON A SNOWY OR ICY SURFACE, BUT I HAVE NOT DETECTED THE ABS KICKING IN AT ANY TIME. THE ABS HAS OPERATED NORMALLY UNDER OTHER CIRCUMSTANCES. AT FIRST I ATTRIBUTED THIS TO THE HYBRID TECHNOLOGY AND REGENERATIVE BRAKING SYSTEM ON THE CAR. HOWEVER, IT NOW SOUNDS EXACTLY LIKE THE EXPERIENCE THOSE DRIVING PRIUS AND LEXUS 250H AUTOMOBILES HAVE DESCRIBED THAT HAS BEEN REPORTED IN THE MEDIA. THIS BRAKING ANOMALY OCCURS EXACTLY THE SAME WAY EVERY TIME IT OCCURS AND IT OCCURS FREQUENTLY. SO FAR I HAVE OWNED THE VEHICLE FOR LESS THAN ONE MONTH. *TR

NHTSA ID

10306446

Incident

Jan 20, 2010

Mileage

22,000 mi

I AM THE ORIGINAL OWNER OF A 2007 LEXUS RX 400H WHICH HAS NOT BEEN INVOLVED IN ANY ACCIDENTS, AND CURRENTLY HAS APPROXIMATELY 30,000 MILES ON IT. SINCE I PURCHASED THE VEHICLE I HAVE NOTICED AN IRREGULARITY IN MY BRAKING SYSTEM UNDER CERTAIN CONDITIONS, WHICH IS EXACTLY WHAT I HEARD DESCRIBED THIS EVENING ON THE NEWS ABOUT PRUIS HYBRID VEHICLES. IT CAN SIMPLY BE DESCRIBED AS WHEN BRAKING, IF A POTHOLE OR BUMP IN THE ROAD IS HIT, OR SOME OTHER SMALL IRREGULARITY IN THE ROAD SURFACE, THE CAR SEEMINGLY JERKS FORWARD/ACCELERATES FOR A SPLIT SECOND. THE FEELING IS OF A MOMENTARY LOSS OF CONTROL OF THE VEHICLE, AND HAS HAPPENED WHILE SLOWLY APPROACHING A STOP SIGN OR BRAKING/DECELERATING IN TRAFFIC, BUT NOT TYPICALLY WHEN SLOWING AT HIGHER RATES OF SPEED. I HAVE HAD THESE EXPERIENCES... WHERE I HAVE BEEN SLOWLY APPROACHING A STOP SIGN, BRAKING, WHEN I HAVE HIT A SMALL BUMP, AND WAS NOT ABLE TO STOP THE CAR BEFORE THE STOP SIGN, AND IN SLOW MOVING TRAFFIC WHERE I LOST MOMENTARY CONTROL OVER THE CAR AS THE BRAKES "HICCUPPED" OVER A ROUGH SPOT ON THE ROAD AND LURCHED AT THE CAR IN FRONT OF ME. I WAS JUST ABOUT TO MAKE AN APPOINTMENT WITH MY LOCAL LEXUS DEALER, LEXUS OF AUSTIN (TEXAS) REGARDING MY CONCERN WHEN I SAW THIS EVENING'S NEWS. IT COMPELLED ME TO NOTIFY YOU. IT LOOKS AS THOUGH THIS PROBLEM MAY BE MORE WIDESPREAD WITH ALL TOYOTA PRODUCTS. *JB

NHTSA ID

10306030

Incident

Feb 4, 2010

Mileage

100 mi