RoadVitals

2003 Lexus RX300

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
25
Latest Mar 7, 2022
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Mar 6, 2008
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
5
3 injuries, 0 deaths reported

Overview

Our database contains 25 NHTSA owner-reported complaints for the 2003 Lexus RX300, most frequently naming the driver assistance, transmission and engine categories. 3 safety recalls have been issued covering this model year; and 54 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance721.9%
  • Transmission515.6%
  • Engine412.5%
  • Airbags39.4%
  • Electrical39.4%
  • Visibility39.4%
  • Other / unspecified26.3%
  • Powertrain (other)26.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

VISIBILITY:GLASS, SIDE/REAR

Mar 6, 2008
931 units potentially affected
The defect: POLYMER PROCESS DEVELOPMENT IS RECALLING 931 UNITS OF BACK GLASS, P/NO. FB20415ZPY, SOLD AS REPLACEMENT EQUIPMENT FOR USE ON 1999-2004 LEXUS RX300 VEHICLES. THE GLASS FAILS TO CONFORM TO THE AUTOMOTIVE GLAZING MATERIAL REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, GLAZING MATERIALS.
The risk: THE PURPOSE OF THIS STANDARD IS TO REDUCE INJURIES RESULTING FROM IMPACT TO GLAZING SURFACES.
The remedy: POLYMER WILL NOTIFY OWNERS AND REPLACE THE AFFECTED GLASS FREE OF CHARGE. THE RECALL BEGAN ON APRIL 18, 2008. OWNERS MAY CONTACT POLYMER TOLL-FREE AT 800-510-9879.
POLYMER PROCESS DEVELOPMENT, LLCView on NHTSA.gov

EXTERIOR LIGHTING

May 24, 2006
27,176 units potentially affected
The defect: CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
The risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
The remedy: CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
CK MOTORSPORT, INC.View on NHTSA.gov

EXTERIOR LIGHTING

Mar 23, 2006
61,944 units potentially affected
The defect: CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
The risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
The remedy: PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
PRO-A MOTORS, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistanceEngineVisibility
Filed Mar 7, 2022

The contact owns a 2003 Lexus RX300. The contact stated that the HVAC system was inoperable. Additionally, the VSC and check engine warning lights were illuminated while starting the vehicle. The vehicle was diagnosed at an AutoZone with a catalytic converter failure. The vehicle was not repaired. The manufacturer was informed of the failure. The approximate failure mileage was 106,000.

NHTSA ID
11455537
Incident
Mar 6, 2022
Mileage
106,000 mi
Airbags
Filed Nov 4, 2017

AIRBAG LIGHT STAYS ON WHEN CAR IS RUNNING AND WHEN I HAD IT CHECKED OUT THE MECHANIC SAID IT COULD INFLATE AT ANY TIME. DON'T HAVE THE MONEY IN BUDGET TO HAVE DONE RIGHT NOW.

NHTSA ID
11043211
Incident
Aug 16, 2017
BrakesDriver assistanceElectrical
Filed Dec 15, 2016

I OWN A 2003 LEXUS RX300. AFTER I HAD CAME FROM A COMPLETED STOP WHILE DEPRESSED ON THE ACCELERATOR PEDAL, THE BRAKES BEGAN TO LOCK WITH THE ABS BRAKE LIGHT ILLUMINATED. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO STATED THE AV PUMP FAILED OR THAT IT MAYBE SOMETHING WITH THE ELECTRONIC CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURERS WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 320,000.

NHTSA ID
10935552
Incident
Oct 26, 2016
Mileage
320,000 mi
Airbags
Filed Feb 17, 2015

AIR BAG "PROBLEM" WARNING LIGHT CAME ON INTERMITTENTLY. DEALER STATED THAT IF THE LIGHT WAS ON, THE AIR BAGS WOULD NOT DEPLOY IN A CRASH. *TR

NHTSA ID
10683936
Incident
Mar 27, 2014
Mileage
113,000 mi
Airbags
Filed Jan 26, 2015

TL*THE CONTACT OWNS A 2003 LEXUS 300. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE AIRBAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE AIRBAG FAILURE WAS DUE TO WATER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE MILEAGE WAS 180,000.

NHTSA ID
10678922
Incident
Jan 26, 2015
Mileage
180,000 mi
Driver assistance
Filed Nov 3, 2014

HAD CAR IN DRIVEWAY UNUSED FOR MONTH OR TWO. CAR SEEMED TO BE IDLING AT HIGHER THAN USUAL SPEED AFTER STARTING (@2300 RPM). VEHICLE JERKED A BIT AT EACH STOP SIGN AS IF PROBLEM WITH TRANSMISSION. TOOK VEHICLE ON ROAD AT 35 TO 40 MPH, TOOK FOOT OFF GAS AND VEHICLE KEPT ACCELERATING AT A MODEST PACE TO ABOVE 50. GLANCED AT FLOORMAT (NOT TOUCHING ACCELERATOR), PUT CAR IN NEUTRAL. ENGINE REVVED TO HIGH RPM THAN CAME BACK TO NORMAL. PUT BACK IN GEAR AND DROVE SHORT DISTANCE HOME. *TR

NHTSA ID
10652063
Incident
Nov 1, 2014
Mileage
156,500 mi
ElectricalFuel system
Filed Aug 27, 2012

I CALLED MY LOCAL LEXUS THREE TIMES PRIOR TO JUNE, 2012 REGARDING LIGHTS SUDDENLY ILLUMINATING ON THE DASHBOARD. I HAD A RECURRING ISSUE WHERE THE CHECK ENGINE AND VSC WARNING LIGHTS WOULD ILLUMINATE. EACH TIME THE CUSTOMER SERVICE AGENT TOLD ME THAT THE LIGHTS WOULD GO OFF WHEN I REFUELED. THREE TIMES THE LIGHTS DID GO OFF (AFTER SEVERAL DAYS), BUT ONCE I HAD TO HAVE THE DEALER RESET THEM. THE MOST RECENT OCCURRENCE RESULTED IN THE DEALER TELLING ME I NEEDED THE AIR FUEL AND AIR FLOW SENSORS REPLACED, A REPAIR WHICH COST OVER $750.00. AS AN ASIDE, EVERY TIME I CALLED TO INQUIRE ABOUT THE LIGHTS BEING ILLUMINATED MY CAR WAS UNDER WARRANTY AND NO REPAIRS WERE SUGGESTED. AFTER THE WARRANTY EXPIRED I WAS THEN ADVISED THAT THE SENSORS NEEDED TO BE REPLACED. *TR

NHTSA ID
10472551
Incident
Jul 1, 2010
Mileage
68,000 mi
Transmission
Filed May 20, 2011

DURING NORMAL DRIVING, WITH NO SIGNS OF FAILURE, THE VEHICLE SUDDENLY WOULD LOSE POWER WHEN PRESSED ON GAS, IT ACTED AS IF IT WERE IN NEUTRAL---ENGINE REVS UP, BUT CAR DOES NOT MOVE. THEN WHEN SWITCHED TO SECOND GEAR OR L, TRANSMISSION STILL WOULD NOT ENGAGE. HAD IT TOWED TO A LOCAL TRANSMISSION SHOP, IT TURNED OUT TO BE THE PLANETARY GEAR BROKE. SEARCHED ONLINE LEXUS FORUM, FOUND OUT VERY MANY PEOPLE REPORTED THE SAME FAILURE IN TRANSMISSION. *TR

NHTSA ID
10402143
Incident
May 17, 2011
Mileage
138,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

Safety Recall 22

EQUIPMENT

Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022

Lexus PRO19-02 -

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; TIRES; WHEELS

POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.

L-SB-0002-20 Rev

POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT

TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.

L-SB-0002-20 Rev

ENGINE; POWER TRAIN:MANUAL TRANSMISSION:LUBRICANT

TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.

L-SB-0174-08 Obs

STEERING

TSB: OBSOLETE NOTICE June 23, 2020: This bulletin is now obsolete. Please see L-SB-0023-20.

L-SB-0023-20

WHEELS

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair for 2002 ? 2021 model year Lexus vehicles. This information supplements Repair Manual procedures when the symptoms are: ?Vehicle Pulling: The vehicle moves to the right or left when the driver holds the steering wheel while driving straight ahead without exerting steering effort. ?Steering Wheel Off Center: The vehicle travels straight, but the steering wheel is not pointed straight ahead. The vehicle is not pulling. Before repairing a vehicle pulling to one side, it is necessary to clearly identify the cause of the pulling condition. Frequently, pulling to one side is diagnosed as a wheel alignment concern. However, the actual cause may be related to the lateral force generated by the tires, vehicle damage, road crown or worn components. Performing a wheel alignment when tire force is the cause could result in the wheel alignment being set at a value outside of specifications. This could then cause other problems such as uneven tire wear, etc. A customer may notice a pull to the left when in the left lanes of travel and notice a pull to the right or no pull when traveling in the right lanes of travel on the very same section of roadway. This road crown effect is environmental and cannot be corrected with suspension adjustments or any other wheel or tire modification discussed in this bulletin.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Lexus RX300 by model year
YearComplaintsRecallsInvestigationsIssue Index
2003Viewing253053.5
2002885056.3
20011695053.0
20002165156.5
19992217160.3
1998301
1997001

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.