Exterior lighting
Filed Jan 21, 2016
TL* THE CONTACT OWNS A 2005 LEXUS RX330. THE CONTACT STATED THAT THE HEADLIGHTS SEIZED WITHOUT WARNING. THE FAILURE WAS PERSISENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE HEADLIGHT ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.
- NHTSA ID
- 10821545
- Incident
- Sep 22, 2015
- Mileage
- 109,000 mi
Exterior lighting
Filed Jan 15, 2015
TL* THE CONTACT OWNS A 2005 LEXUS RX330. WHILE DRIVING APPROXIMATELY 30 MPH, THE HEADLIGHT DIMMER CREATED POOR VISIBILITY. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE DEALER STATED THAT THE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000. UPDATED 03/24/15*LJ UPDATED 9/18/2017*CN
- NHTSA ID
- 10672817
- Incident
- Jan 13, 2015
- Mileage
- 100,000 mi
Exterior lighting
Filed Sep 8, 2014
PASSENGER SIDE HEADLIGHT FIXTURE LEAKS AND LOW BEAM LIGHT STOPPED WORKING. *TR
- NHTSA ID
- 10631520
- Incident
- Sep 6, 2010
- Mileage
- 190,000 mi
Exterior lightingSteering
Filed Jul 24, 2014
LEAKING POWER STEERING RACK ASSEMBLY. SEEMS TO BE A VERY COMMON PROBLEM WITH THESE RX330'S. ADVISED I NEED A NEW RACK & PINION ASSEMBLY. LEXUS NEEDS A RECALL FOR THIS ISSUE, TOO MANY COMPLAINTS! ALSO TOLD NEED TO REPLACE HEADLIGHT BALLIST! *TR
- NHTSA ID
- 10616154
- Incident
- Mar 8, 2013
- Mileage
- 162,557 mi
Exterior lighting
Filed Jun 10, 2014
I WILL ADD MY COMPLAINT TO PREVIOUS REPORTER. I HAVE HAD TO REPLACE THE HEADLAMP 2 TIMES DUE TO WATER IN THE ASSEMBLY OF THE HEADLAMP. THE RIGHT SIDE HEADLIGHT FAILED. THERE IS MOISTURE UNDER THE GLASS WHICH SHORTED OUT THE LIGHT. ONLINE I HAVE SEEN HUNDREDS OF COMPLAINTS ABOUT THIS HAPPENING TO THE SAME MODEL LEXUS. THE REPAIR FOR THIS HEADLIGHT RUNS OVER $1,500. LEXUS CORPORATION REFUSES TO TAKE RESPONSIBILITY FOR AN OBVIOUS DESIGN FLAW. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- NHTSA ID
- 10597502
- Incident
- Jun 10, 2014
- Mileage
- 140,000 mi
Exterior lighting
Filed Dec 3, 2013
THE RIGHT SIDE HEADLIGHT FAILED. THERE IS MOISTURE UNDER THE GLASS WHICH SHORTED OUT THE LIGHT. ONLINE I HAVE SEEN HUNDREDS OF COMPLAINTS ABOUT THIS HAPPENING TO THE SAME MODEL LEXUS. THE REPAIR FOR THIS HEADLIGHT RUNS OVER $1,500. LEXUS CORPORATION REFUSES TO TAKE RESPONSIBILITY FOR AN OBVIOUS DESIGN FLAW. *TR
- NHTSA ID
- 10554619
- Incident
- Nov 11, 2013
- Mileage
- 117,000 mi
Exterior lighting
Filed Nov 8, 2013
TL* THE CONTACT OWNS A 2005 LEXUS RX330. THE CONTACT STATED THAT THERE WAS CONDENSATION ON THE DRIVER'S SIDE HEADLIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE HEADLIGHT WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. ..UPDATED 12-26-13 *BF
- NHTSA ID
- 10551522
- Incident
- Nov 8, 2009
- Mileage
- 40,000 mi
Exterior lighting
Filed Mar 25, 2012
DRIVERS SIDE HEADLAMP GOT WATER INSIDE THE HOUSING CAUSING THE HID HEADLIGHT TO SHORT OUT. HOUSING SEEMS TO BE FULLY SEALED.
- NHTSA ID
- 10452892
- Incident
- Mar 17, 2012
- Mileage
- 630,000 mi
Exterior lighting
Filed Sep 28, 2011
WATER ROUTINELY COLLECTS INSIDE OF BOTH HEADLIGHTS WHENEVER I WASH THE CAR OR WHEN RAINING. LIGHT FAILURE DUE TO WATER INSIDE OF THE HEADLIGHTS IS REPORTED BY MANY OTHER RX330 OWNERS ON VARIOUS INTERNET FORUMS. I'M VERY AFRAID THAT LIGHTS MIGHT FAIL WHEN DRIVING AT NIGHT. THIS IS A SAFETY ISSUE. LEXUS REFUSES TO RECOGNIZE THE PROBLEM AND TO ISSUE A RECALL SINCE SO MANY CARS ARE AFFECTED. LOCAL DEALER ADMITTED THAT THERE IS A WIDESPREAD PROBLEM. PLEASE HELP. *TT
- NHTSA ID
- 10427725
- Incident
- Jun 15, 2011
Exterior lighting
Filed Aug 22, 2011
CONDENSATION BUILDUP HAS FORMED FROM THE INTERIOR OF THE DRIVER/PASSENGER HEADLIGHTS. THIS IS DUE TO A MANUFACTURER DESIGN FLAW OF THE HEADLIGHT SEAL WHICH ALLOWS WATER TO PENETRATE THE HEADLIGHT HOUSING. WATER DAMAGE HAS CAUSED THE LOWBEAM LIGHTS TO FAIL. LEXUS HAS QUOTED OVER $1400 FOR REPLACEMENTS, AND FAILS TO ACKNOWLEDGE THEIR DESIGN FLAW. IMPACTED VISIBILITY WHILE DRIVING WILL LEAD TO AN ACCIDENT. *TR
- NHTSA ID
- 10420954
- Incident
- Nov 1, 2009
- Mileage
- 80,000 mi
Exterior lighting
Filed Jun 15, 2011
I OWN A 2005 LEXUS RX 330. I HAVE BEEN HAVING A PROBLEM WITH THE CONDENSATION BUILD UP WITHIN THE HEADLIGHT FOR ABOUT 6 MONTHS. I WENT TO THE LEXUS DEALER TO FIND OUT THE PROBLEM THEY CHARGED A $110.00 SERVICE CHARGE TO TELL ME THAT I NEED TO REPLACE MY HEADLIGHT ASSEMBLY. THE COST TO REPLACE IS ABOUT $2,200. THIS IS A DISGRACE. MY HEADLIGHT DOES NOT WORK AT ALL. I HAVE NOT BEEN ABLE TO DRIVE MY VEHICLE AT NIGHT FOR SOMETIME NOW. I CONTACTED LEXUS CUSTOMER CARE AND EXPLAINED TO THEM THAT THIS SEEMS TO BE A MAJOR PROBLEM AND THEY SHOULD HAVE DONE A RECALL ON THIS VEHICLE. THE RESPONSE FROM LEXUS IS THAT THEY WOULD REVIEW MY CASE AND SOMEONE WOULD CALL ME BACK WITH A DECISION. SOMEONE DID CALL ME BACK OFFERING TO PAY 25% OF THE TOTAL BILL OF 2,200 FROM THE LEXUS DEALERSHIP. I WAS LIVID. LEXUS SELLS DEFECTIVE VEHICLES AND EXPECTS CUSTOMERS TO PAY THE REPAIRS. I DON'T KNOW WHAT THIS WORLD IS COMING TO, BUT THIS IS RIDICULOUS. THE MILEAGE FAILURE WAS 89,000. I WILL NEVER BY LEXUS AGAIN. *TR
- NHTSA ID
- 10407015
- Incident
- Jan 5, 2011
- Mileage
- 89,000 mi
Exterior lighting
Filed May 31, 2011
TL* THE CONTACT OWNS A 2005 LEXUS RX330. THE CONTACT STATED THAT WATER WAS ENTERING INTO THE DRIVER SIDE HEADLIGHT. THE DEALER WAS CONTACTED AND THEY ADVISED HIM THAT THE FAILURE WAS NORMAL AND REFERRED THE CONTACT TO THE OWNERS MANUAL. THE HEADLIGHT EVENTUALLY FAILED COMPLETELY AFTER NOTHING WAS DONE TO REPAIR THE FAILURE. THE VEHICLE WAS INSPECTED A SECOND TIME BY THE DEALER AND THEY ADVISED HIM THAT THE ENTIRE UNIT WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HIM THAT THEY WILL REVIEW THE CASE AND CONTACT HIM AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
- NHTSA ID
- 10403853
- Incident
- Aug 30, 2006
- Mileage
- 6,000 mi
Exterior lighting
Filed Jan 14, 2011
TL* THE CONTACT OWNS A 2005 LEXUS RX330. THE CONTACT STATED THAT THERE WAS AN EXCESSIVE BUILD-UP OF CONDENSATION IN THE PASSENGER HEADLIGHT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWO YEARS AFTER THE CONTACT NOTICED THE FAILURE THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO A LOCAL REPAIR SHOP WHERE THE MECHANIC WAS ABLE TO REMOVE THE MOISTURE FROM THE HEADLIGHT. THE APPROXIMATE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 44,000.
- NHTSA ID
- 10376639
- Incident
- Jan 15, 2009
- Mileage
- 40,000 mi
Exterior lighting
Filed Jan 10, 2011
I AM DESCRIBING AN EVENT THAT OCCURS REPEATEDLY AMONG OLDER DRIVERS. THEY PUT THEIR TURN SIGNAL ON, AND IT DOES NOT SWITCH OFF AND THEY DON'T KNOW IT BECAUSE THEIR HEARING ABILITY HAS DIMINISHED. THEY THEN MAKE A TURN TO THE OPPOSITE DIRECTION OF WHAT THEIR TURN SIGNAL INDICATES AND EITHER CAUSE AN ACCIDENT OR HAVE A CLOSE CALL. *TR
- NHTSA ID
- 10375536
- Incident
- Jan 10, 2011
- Mileage
- 65,500 mi
Exterior lighting
Filed Oct 26, 2010
2005 LEXUS RX330. THE CONTACT STATED THAT THE RIGHT SIDE FRONT HEADLIGHT FAILED TWICE IN PAST 18 MONTHS DUE TO WATER CONDENSATION IN HEADLIGHT ASSEMBLY AND ECU. 1ST TIME WAS REPLACED UNDER WARRANTY. SECOND FAILURE WAS AFTER WARRANTY PERIOD AND LEXUS CORPORATE STATED IT WAS A DIFFERENT ISSUE AND REFUSED TO REPLACE. ESTIMATE TO REPLACE BY DEALER IS $1,600.00. *TR
- NHTSA ID
- 10362421
- Incident
- Sep 1, 2010
- Mileage
- 88,000 mi
BrakesExterior lighting
Filed Sep 28, 2010
CONDENSATION IN THE HEADLIGHTS STARTED EARLY ON AND IS ONLY GETTING WORSE ON MY 2005 RX 330. ALSO, I HAVE ALREADY HAD TO SWITCH THE FRONT BRAKE PADS OUT AND NOW HAVE TO SWITCH THE REAR BRAKE PADS OUT AS WELL AS THEY STARTED TO SQUEAL AND THE ROTORS WERE ALREADY RESURFACED BEFORE. THE CAR DOESN'T FULLY BRAKE UNTIL I PRESS DOWN EXTREMELY HARD ON THE BRAKES AND EVEN THEN IT SLIGHTLY ROLLS FORWARD AND THEN STOPS. ALSO, WHEN I ATTEMPT TO ACCELERATE, THERE IS A DELAYED ACCELERATION. IT TAKES AT LEAST 2 SECONDS BEFORE IT ACTUALLY BEGINS TO ACCELERATE AND EVEN THEN IT IS NOT A INSTANT ACCELERATION BUT A SLOW ONE. *TR
- NHTSA ID
- 10358074
- Incident
- Sep 26, 2010
Exterior lighting
Filed Aug 13, 2010
TL*THE CONTACT OWNS A 2005 LEXUS RX330. THE CONTACT STATED THAT IN THE PAST SIX MONTHS THAT THE FRONT HEADLIGHTS HAVE BURNED OUT BECAUSE THE RUBBER SEAL USED WAS NOT OF GOOD QUALITY. THE DEALER STATED THAT WAS THE TRIM AND IT WAS NOT COVERED UNDER WARRANTY. EACH HEAD LAMP HAD A COMPUTER AND THE LACK OF SEAL ALLOWED WATER INTO THE HEAD LAMPS AND SHORT CIRCUIT THE COMPUTER. THE PASSENGER SIDE HEAD LIGHT WAS REPLACED AND THE DRIVER SIDE HAS CONDENSATION INSIDE OF IT. THE FAILURE MILEAGE WAS 88000 AND CURRENT MILEAGE WAS 96000.
- NHTSA ID
- 10349216
- Incident
- Feb 15, 2010
- Mileage
- 88,000 mi
Exterior lighting
Filed Apr 13, 2010
MOISTURE PROBLEM IN BOTH FRONT HEADLIGHTS OF MY 2005 LEXUS RX330. ONE WAS REPLACED 2 YEARS AGO UNDER WARRANTY THE OTHER MARCH 2010 WHICH WAS COVERED UNDER THE GOODWILL WARRANTY. BRING YOUR CAR TO LEXUS FOR SERVICE ALL THE TIME AND YOU GET THE LITTLE PERKS. *TR
- NHTSA ID
- 10325416
- Incident
- Mar 1, 2010
- Mileage
- 40,000 mi
Exterior lighting
Filed Mar 25, 2010
HEADLIGHTS BOTH DRIVER/PASSENGER MOISTURE
- NHTSA ID
- 10322210
- Incident
- Feb 17, 2007
- Mileage
- 78,000 mi
Exterior lighting
Filed Dec 22, 2009
MOISTURE INVADES SEALED HEADLAMP HOUSING CAUSING LAMP(S) TO FAIL. LEXUS HAS REDESIGNED THE PART. NO VOLUNTARY RECALL EVEN THOUGH LEXUS KNOWS THIS IS A DEFECTIVE PART. OUT OF WARRANTY REPLACEMENT COST IS $1650 FOR ONE HEADLAMP ASSEMBLY PLUS 1HR. LABOR. THAT'S NEARLY $2000 FOR ONE HEADLIGHT!! *TR
- NHTSA ID
- 10296739
- Incident
- Dec 15, 2009
- Mileage
- 40,300 mi
Exterior lighting
Filed Dec 15, 2009
THE PASSENGER SIDE HEADLAMP OF THE RX330 CEASED OPERATION DUE TO A BUILDUP OF MOISTURE. CONDENSATION HAS BEEN PRESENT IN THE HEADLAMP FOR SOME TIME, BUT THERE WERE NO INDICATIONS THAT IT WOULD LEAD TO HEADLAMP FAILURE. THE SUV IS MAINTAINED BY THE DEALERSHIP EXCLUSIVELY, AND AT NO POINT DID THEY MENTION THE POSSIBILITY THAT THE CONDENSATION COULD CAUSE FAILURE. THE FAILURE OCCURRED AT NIGHT IN A DARK SECTION OF HIGHWAY AND COULD HAVE LED TO SERIOUS BODILY HARM OR DEATH. LEXUS HAS BEEN AWARE OF THE PROBLEMS WITH THE RX330 HEADLAMPS SINCE 2005 AND HAS FAILED TO REMEDY THE PROBLEM. THE MOISTURE ISSUES COULD POTENTIALLY RESULT IN SERIOUS HARM TO THE DRIVER AND OCCUPANTS OF THE LEXUS OR OTHER MOTORISTS. *TR
- NHTSA ID
- 10295854
- Incident
- Nov 30, 2009
Exterior lighting
Filed Nov 18, 2009
WE OWN A 2005 LEXUS RX330. MOISTURE ACCUMULATED IN ONE OF OUR HEADLIGHTS CAUSING IT TO FAIL. COST OF REPLACEMENT WAS $1800,00 WHICH AFTER MUCH ADO WAS PAID FOR BY LEXUS. NOW OUR OTHER HEADLIGHT IS DOING THE SAME AND LEXUS WILL ONLY PAY FOR HALF, WHICH WOULD BE VERY GENEROUS EXCEPT THAT THIS A MANUFACTURING DEFECT AND SHOULD NOT BE MY RESPONSIBILITY. PLEASE HELP US GET THIS REPLACED AT NO EXPENSE TO US. THANK YOU. *TR
- NHTSA ID
- 10292748
- Incident
- May 27, 2009
- Mileage
- 46,203 mi
Exterior lighting
Filed Nov 13, 2009
TL* THE CONTACT OWNS A 2005 LEXUS RX330. WATER ENTERS THROUGH THE HEAD-LIGHTS. THE VEHICLE WAS TAKEN TO THE DEALER AND HE WAS ADVISED THAT IT COST $1000 TO REPLACE THE HEADLIGHT ASSEMBLY. NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 63,000.
- NHTSA ID
- 10292107
- Incident
- Aug 7, 2009
- Mileage
- 63,000 mi
Exterior lighting
Filed Sep 15, 2009
TL*THE CONTACT OWNS A 2005 LEXUS RX330. HE STATED THAT THERE WAS A MASSIVE AMOUNT OF CONDENSATION IN THE DRIVER SIDE HEAD LAMP WHICH CAUSED THE LIGHT BULB. THE DEALER WAS NOTIFIED AND THE REPAIR WAS MADE; HOWEVER, HE NOTICED THAT THE PASSENGER SIDE LIGHTS INTENSITY WAS DIFFERENT FROM THE DRIVER'S SIDE. THE DEALER STATED THAT THE LIGHTS WERE ALIGNED CORRECTLY AND SHOULD NOT AFFECT THE INTENSITY. THE CONTACT PROVIDED PHOTOS TO PROVE THE DIFFERENCE IN THE DRIVER AND PASSENGER SIDE LIGHTS. THE DEALER REPAIRED THE BOTH OF THE LIGHTS PER THE WARRANTY. THE FAILURE MILEAGE WAS 16000 AND THE CURRENT MILEAGE WAS 53000. UPDATED 10/13/09. *LJ UPDATED 10/15/09
- NHTSA ID
- 10284077
- Incident
- Jan 25, 2006
- Mileage
- 16,000 mi
Exterior lighting
Filed Sep 3, 2009
CONDENSATION IN HEADLAMP ASSEMBLY CAUSING HEADLIGHT TO BLOW. HEADLAMP ASSEMBLY COSTS $1,900 EA. TO REPLACE. LEXUS RX330. VEHICLE HAS BEEN OFF WARRANTY FOR ALMOST 2 MOS. 62,700 MILES ON VEHICLE. LEXUS CUSTOMER SATISFACTION SAYS THEY ARE NOT RESPONSIBLE FOR REPAIR. LEXUS DEALERSHIP WILL GIVE US A DISCOUNT (FEW HUNDRED DOLLARS). CANNOT DRIVE VEHICLE WITH NO HEADLIGHTS AT NIGHT. RESEARCH SHOWS A NUMBER OF LEXUS RX330 HEADLAMP PROBLEMS. VEHICLE CANNOT BE REPAIRED BY ANYONE OTHER THAN LEXUS AS THIS IS A COMPUTER ASSEMBLY REPLACEMENT. RAIN HEAVY, CONDENSATION BUILDS UP INSIDE ASSEMBLY CAUSING SHORT AND BLOWING OUT HEADLIGHT. *TR
- NHTSA ID
- 10282738
- Incident
- Aug 31, 2009
- Mileage
- 62,700 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.