Owner-reported complaints naming the driver-assistance system, filed with NHTSA
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Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2006 Lexus RX330 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 14 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
THIS SUV DASH BOARD LIGHTS COME ON WHEN YOU DRIVING. CHECK ENGINE,VSC,ABS,TRACK OFF AND ANOTHER ON AB SYMBOL LIKE A U DOWN WHERR THE HOT AND COLD. IVE SAW WATER COMING FROM THE MUFFLER.
INSURED WAS DRIVING WHEN ACCELERATOR STUCK CAUSING EXCESSIVE SPEED AND ENDED UP IN A COLLISION.
TL* THE CONTACT OWNS A 2006 LEXUS RX330. WHILE DRIVING AT AN UNDETERMINED SPEED, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A DRAIN PIPE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 246,357.
TL* THE CONTACT OWNS A 2006 LEXUS RX330. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V112000 (VEHICLE SPEED CONTROL); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
BACKING CAR OUT OF GARAGE AND ACCELERATOR AUTOMATICALLY INCREASED HIGH SPEED. I WAS UNABLE TO STOP. CAR HIT GARAGE DOOR AND DAMAGED THE GARAGE DOOR, WALL, FRONT DRIVER SIDE QUARTER PANEL, FRONT BUMPER. APPROX $3600 CAR DAMAGE AND $1500 GARAGE DAMAGE. FORTUNATE THAT NO OTHER DAMAGE OR INJURIES OCCURRED. THIS NEVER HAPPENED BEFORE AND WAS VERY UNEXPECTED. I AM NOW AFRAID THAT THIS MAY HAPPEN AGAIN UNDER UNEXPECTED CIRCUMSTANCES WITH MORE SEVERE CONSEQUENCES. *TR
AT APPROXIMATELY 4 IN AFTERNOON, I HAD COME TO A COMPLETE STOP IN FRONT OF MY TOWNHOUSE. MY FOOT WAS STILL ON THE BRAKE FROM STOPPING (I WAS JUST ABOUT TO PUT IT IN PARK AND TAKE OUT KEY AND UNFASTENED SEAT BELT) WHEN IT LURCHED FORWARD AND STARTED TO ACCELERATE. I TRIED TO STEER AND PUMP THE BRAKES BUT NOTHING WORKED. IT WAS TOTALLY OUT OF MY CONTROL. THE CAR LUNGED FORWARD GOING OVER THE SIDE WALK AND INTO MY FRONT PORCH, DIRECTLY HITTING MY WROUGHT IRON BANNISTER. THE DISTANCE FROM THE PARKING PLACE TO THE BANNISTER IS ABOUT 10 FEET. THE CAR ACCELERATION STOPPED ON IMPACT. I IMMEDIATELY CALLED MY INSURANCE CO AND I CALLED THE POLICE AND FILLED OUT A POLICE REPORT. I LIVE ACROSS FROM OUR COMMUNITY SWIMMING POOL. CHILDREN ARE CONSTANTLY WALKING ON SIDEWALK IN FRONT OF MY HOUSE ON WAY TO POOL. NEIGHBORS WALK BY MY HOUSE TO WALK THEIR DOGS AS WELL. SOMEONE COULD HAVE EASILY BEEN INJURED OR KILLED. I HAVE NOT DRIVEN THE CAR SINCE THE EVENT. LEXUS USA AND THE DEALERSHIP WILL NOT ADDRESS THE PROBLEM WITH ME. I BOUGHT THE CAR..USED..ONLY 6 MONTHS AGO. MY CAR WAS DAMAGED IN THE FRONT, AND MY WROUGHT IRON BANNISTER WAS DESTROYED. MY MAIN CONCERN IS THE FACT THAT THE CAR DISPLAYED UNINTENDED ACCELERATION AND IS NOT SAFE FOR ANYONE TO DRIVE. *TR
ON NOVEMBER 9, 2010 I EXPERIENCED SUDDEN UNINTENDED ACCELERATION IN MY 2006 LEXUS RX330. I MADE A U-TURN FROM A PARKING LOT INTO A PARKING PLACE IN FRONT OF A PRESCHOOL ADJACENT TO THE PARKING LOT. MY FOOT WAS COVERING THE BRAKE AS I COASTED INTO THE DRIVEWAY AT APPROX. 5 MPH. AS SOON MY FRONT TIRES CROSSED THE THRESHOLD OF THE DRIVEWAY, THE CAR SURGED FORWARD AS IF THE ACCELERATOR HAD BEEN PUSHED TO THE FLOOR. BECAUSE MY FOOT WAS COVERING THE BRAKE AT THE TIME, I WAS ABLE TO STOP BEFORE HITTING A POST AND THE PRESCHOOL PLAYGROUND FENCE. I CONTACTED LEXUS AND HAD THE CAR TOWED TO THE DEALERSHIP BECAUSE I FELT IT WAS NOT SAFE TO DRIVE. AT THE DEALERSHIP, THEY INTERVIEWED ME AND SAID THEY WOULD INSPECT THE CAR. I WAS CALLED THE FOLLOWING DAY AND TOLD THEY HAD "GOOD NEWS", THERE WAS NOTHING WRONG WITH MY CAR. I REFUSED TO PICK UP MY CAR BECAUSE I FELT IT WAS NOT SAFE TO DRIVE. I ASKED WHAT MY RECOURSE WAS, AND I WAS GIVEN THE NUMBER FOR CUSTOMER RELATIONS. I CONTACTED CUSTOMER RELATIONS, AND I WAS TOLD THEY CHECKED WITH THE DEALER AND MY CAR IS SAFE AND NOTHING IS WRONG WITH IT. I ASKED IF THEY WOULD REPLACE THE ACCELERATION SYSTEM AND WAS TOLD "NO". I ASKED IF THEY WOULD BUY BACK THE CAR, AND THEY RESPONDED "THAT IS POSSIBLE, BUT IT WOULD TAKE 6-8 WEEKS BEFORE THEY COULD LET ME KNOW". I FELT THAT WAS UNACCEPTABLE BECAUSE I AM COMPLAINING OF A SAFETY ISSUE. I WAS GIVEN NO OTHER OPTION. I WENT ONLINE AND WAS ABLE TO CONTACT A PLANT MANAGER IN THE MID-WEST. HE PUT ME IN TOUCH WITH SOMEONE WHO WORKS FOR THE CHIEF QUALITY OFFICER OF TOYOTA. SHE THEN PUT ME IN TOUCH WITH SOMEONE FROM CORPORATE CUSTOMER RELATIONS. TO DATE,THERE HAS BEEN NO RESOLUTION, AND MY CAR REMAINS AT THE DEALERSHIP. I AM ADDITIONALLY CONCERNED BECAUSE I BOUGHT A CERTIFIED PRE-OWNED CAR. UNDER THEIR CURRENT SYSTEM, I CANNOT BE ASSURED THAT THE PREVIOUS OWNER OF MY CAR DID NOT ALSO EXPERIENCE SUA AND WAS TOLD, "THERE IS NOTHING WRONG", SO THE CAR GOT TRADED IN AND RESOLD TO ME. *TR
TL*THE CONTACT OWNS A 2006 LEXUS RX 330. THE CONTACT STATED THAT THE VEHICLE LUNGED FORWARD WHEN THE CRUISE CONTROL WAS ACTIVATED AT APPROXIMATELY 75 MPH. THE FAILURE OCCURRED MORE FREQUENT WHILE DRIVING ON AN INCLINE. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 44,800. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000. UDATED 01/10/11*JB
I HAVE A 2006 LEXUS RX330 THAT I'M AFRAID TO USE THE CRUISE CONTROL ON ANY SURFACE THAT IS NOT FLAT AND DRY. WHEN I COME UP TO A SMALL INCLINE AND THE SPEED GOES BELOW MY CRUISE SPEED IT ALL OF THE SUDDEN PICKS UP SPEED REAL QUICK. IT'S LIKE IF I HAD JUST STOMPED ON THE GAS PEDDLE ALL THE WAY TO THE FLOOR. ONCE SPEED CRUISE SPEED IS ATTAINED IT GOES BACK TO NORMAL. I HAVE NEVER HAD A CAR DO THIS. AT TIMES IT'S SCARY, THAT IS WHY I STOPPED USING THIS FEATURE. THIS HAS HAPPENED MANY, MANY TIMES. THE DATE I PUT IN IS THE LAST TIME I USED THE CRUISE CONTROL ON THAT VEHICLE. *DT
I WAS ON INTERSTATE 5 ON MAY 25, 2009 (MEMORIAL DAY) AT THE SPEED OF 75-80 MPH WITH MY WHOLE FAMILY IN THE CAR. THE CAR'S MODEL IS LEXUS RX330,2006 MODEL. WHILE I WAS DRIVING ON THE LEFTMOST LANE, MY LEFT WHEEL WENT A LITTLE BIT ON THE RUMBLE STRIP. I TRIED TO PULL MY CAR BACK ON THE LANE. IT IS HERE THAT THE PROBLEM STARTED. MY STEERING STARTED TO SHAKE AND VIBRATE AND THE CAR STOPPED TO ACCELERATE. WHEN ALL THE CARS WERE GOING AT SUCH A HIGH SPEED THERE WAS NOTHING I COULD DO. I WAS UNABLE TO STEER THE CAR AS WELL AS ACCELERATE OR EVEN BRAKE FOR QUITE A WHILE. THEN I TRIED BRAKING MANY TIMES AND COULD FINALLY PARK THE CAR IN THE EMERGENCY IN THE LEFT LANE SHOULDER. AFTER THAT WE TRIED CALLING ALL THE NUMBERS GIVEN IN THE LEXUS HANDBOOK BUT NO ONE PICKED UP THE PHONE TO HELP US. AFTER WAITING FOR HALF AN HOUR OR SO, MY HUSBAND COLLECTED ALL HIS GUTS AND DROVE THE CAR TO NEAREST GAS STATION. WE CHECK THE TIRES AND ALL THE PRESSURES ETC. BUT EVERYTHING LOOKED FINE. *TR
PROBLEM WITH SUDDEN ACCELERATION WITH 2006 LEXUS RX330. I HAD CRUISE CONTROL SET AT 65MPH WITH MY FOOT OFF PEDAL AND THEN THE VEHICLE SUDDENLY ACCELERATED TO 90 AND GOING FASTER IN A SPLIT SECOND. I HIT THE BRAKES AND LUCKILY THE VEHICLE SLOWED DOWN. MY WHOLE FAMILY WAS IN THE CAR AND WERE ALL TERRIFIED. I CALLED THE DEALER, LEXUS OF WESTMINSTER, NEXT DAY TO REPORT THE PROBLEM. THE SERVICE TECHNICIAN SIMPLY IGNORED MY CLAIM AND INDIFFERENTLY TOLD ME THAT HE NEVER HEARD OF SUCH PROBLEM AND BRING MY CAR IF IT HAPPENS AGAIN IN THE FUTURE. HE DID NOT OFFER TO CHECK IT OUT AND I STOPPED USING CRUISE CONTROL OF THAT VEHICLE. IT WAS A LEASE AND CAR WAS RETURNED LAST YEAR. WHEN I HEARD THIS NEWS ABOUT ACCELERATION PROBLEM WITH TOYOTA VEHICLE RECENTLY, I GOT CONCERNED ABOUT SAFETY OF CURRENT OWNER OF THE VEHICLE WHOEVER IT MAY BE. *TR
UNEXPECTED ACCELERATION WHILE IN CRUISE & CLIMBING A HILL OR OVERPASS. SPEED GOES FROM 65 TO OVER 80 . CAR JUMPS & TAKES OFF & HAVE TO HIT BRAKES TO CANCEL CRUISE. OCCURS 50% OF TIMES USED .IN SERVICE DEPT . 4X NOTHING FOUND. . TALKED TO CALIF. SERVICE HEADQUARTERS NO. OF TIMES & NO RESULTS . 2006 TO PRESENT .SERVICE REP NEVER SHOWS UP. *TR
TL*THE CONTACT OWNS A 2006 LEXUS RX330. THE CONTACT HAD STARTED THE VEHICLE AND NOTICED THAT THE ENGINES RPM'S SUDDENLY INCREASED WITHOUT THE CONTACT ENGAGING THE ACCELERATOR PEDAL; HOWEVER, AFTER RESTARTING THE VEHICLE THE PROBLEM DID NOT OCCUR. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 56300. UPDATED 03/01/10 *BF UPDATED 06/28/10*JB
DT*: THE CONTACT STATED WHILE DRIVING THE VEHICLE HESITATED INTERMITTENTLY. THE DEALER DETERMINED IT WAS THE WAY THE VEHICLE WAS DRIVEN AND COULD FIND NO PROBLEM.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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