Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Our database contains 2 NHTSA owner-reported complaints for the 1998 Lexus SC400, most frequently naming the driver assistance and engine categories. 42 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
When owners filed reports about this model year
Not enough dated records to plot a meaningful trend — 2 months of data.
Complaints grouped by the component NHTSA recorded
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Reports submitted to NHTSA, shown in the owner's own words
TL*THE CONTACT OWNS A 1998 LEXUS SC400. THE CONTACT STARTED THE VEHICLE, SHIFTED IT INTO REVERSE AND CRASHED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE THEY HAVE NOT DIAGNOSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 100,000.
THE DAY I DROVE OFF THE LEXUS LOT ONLY A COUPLE HOURS LATER, IT WAS POURING THE RAIN. I CAME ACROSS STANDING WATER ON THE ROAD. SEVERAL CARS ZOOMED RIGHT THROUGH, INCLUDING THE FORD ESCORT IN FRONT OF ME. SO I PROCEEDED ONLY TO FIND THAT MY ENGINE WOULD CEASE AND FOR THE NEXT THREE MONTHS I WOULD PAY A HEFTY PAYMENT WITH NOTHING TO DRIVE. LEXUS SAID THEY COULDN'T DO A THING FOR US THAT IT WAS AN ACT OF GOD. I WANT TO KNOW WHY EVERY OTHER CAR DID NOT GET AFFECTED BY THE "ACT OF GOD". YOU'D EXPECT A $58,0000 TO BE ABLE TO DO WHAT A FORD ESCORT CAN DO AT LEAST. LUCKILY OUR INSURANCE COVERED THE $17,124 BILL. THE ENGINE ONLY HAD 4,329 MILES ON IT,I BOUGHT A PREOWNED. THE ENGINE HAD TO BE REPLACED,INTAKE/GASKETES, ALL HEADLIGHT LAMP ASSEMLIES,SENSOR ETC.. REPLACED. THE NIGHT OF THE INCIDENT I CALLED LEXUS CUSTOMER HOTLINE THEY GAVE ME A CONFIRMATION # TO GET REIMBURSED FOR ANY HOTEL , RESTAURANT RECEIPTS, OR RENTAL CAR FEES BUT WHEN I TRIED TO GET REIMBURSED THEY SAID THEIR CUSTOMER REP. HAD MADE A MISTAKE THAT THEY WERE NOT PAYING FOR ANYTHING. SEE WE BOUGHT THE CAR FROM OUT OF TOWN. I NO LONGER OWN THIS VEHICLE BUT I JUST RAN ACROSS THIS WEBSITE AND I THINK THE CONSUMER SHOULD KNOW ABOUT THIS. THE INSURANCE WAS STATE FARM THE CLAIM # 22-V169-45401.*AK
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
EQUIPMENT
Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; TIRES; WHEELS
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
EQUIPMENT
Safety Recall and Service Campaign - Technician Certification Requirements
EQUIPMENT
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 93, and PG002-90. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1990 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin.
EQUIPMENT
TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: Replacement Certification Labels. OBSOLETE NOTICE November 28, 2017: This bulletin is now obsolete. Please see L-SB-0179-17.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.