RoadVitals

1997 Lexus SC400

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Oct 13, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jan 27, 1998
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 1997 Lexus SC400, most frequently naming the airbags category. 1 safety recall has been issued covering this model year; and 33 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ELECTRICAL SYSTEM:STARTER ASSEMBLY

Jan 27, 1998
47,525 units potentially affected
The defect: VEHICLE DESCRIPTION: PASSENGER VEHICLES. DUE TO IMPROPER ASSEMBLY OF THE TERMINAL FOR THE STARTER MOTOR MAGNETIC SWITCH, AN ELECTRICAL SHORT CIRCUIT CAN OCCUR IF ELECTRICALLY-CONDUCTIVE LIQUID, SUCH AS ROAD SPLASH WITH DEICING SALT, ENTERS THIS AREA.
The risk: A STARTER MOTOR NO-START CONDITION OR AN UNDERHOOD FIRE CAN RESULT.
The remedy: DEALERS WILL REPAIR THE MAGNETIC SWITCH.
TOYOTA MOTOR CO., LTD.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Airbags
Filed Oct 13, 2017

TWO WEEKS AGO A RED WARNING LIGHT APPEARED ON THE DASH SHOWING AN AIR BAG DEFICIENCY. THE CAR WAS TAKEN TO LEXUS OF WAYZATA FOR DIAGNOSTICS AND REMOVAL OF THE WARNING LIGHT. I LATER RECALLED THE BATTERY HAD DRAINED DUE TO A POOR CONNECTION ABOUT THE TIME THE LIGHT CAME ON. THAT WAS FIXED BUT THE LIGHT STAYED ON. LEXUS WANTED OVER $1600 TO OBTAIN A NEW AIR BAG SENSOR MODULE INCLUDING LABOR COSTS, BROKEN DOWN INTO PARTS COST $1150 AND LABOR $470. I FURNISHED THE USED SENSOR ON THE INTERNET FOR $95 AND THE LIGHT DISAPPEARED. SAVED OVER $1000 BY TAKING CHARGE OF REPAIRS. THERE WAS NO ACCIDENT INVOLVING THIS CAR. MY UNDERSTANDING IS FOLLOWING RESEARCH INTO THE PROBLEM THAT CERTAIN SOFTWARE REMOVAL TOOLS COULD HAVE CLEARED THE BATTERY DRAINAGE EVENT. I DO NOT KNOW IF LEXUS ATTEMPTED THIS REPAIR. I HAVE THE ORIGINAL SENSOR IN MY POSSESSION AND WITH THE SOFTWARE TOOL APPLICATION CAN PROBABLY ASCERTAIN IF THIS WAS THE PRECISE PROBLEM.. SHOULDN'T THE DEALERS BE REQUIRED TO INVESTIGATE POTENTIAL REPAIRS BEFORE REPLACEMENT OF SENSORS?

NHTSA ID
11033180
Incident
Oct 1, 2017
Mileage
105,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

Safety Recall 22

EQUIPMENT

Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022

Lexus PRO19-02 -

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; TIRES; WHEELS

POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.

Lexus Safety Re

EQUIPMENT

Safety Recall and Service Campaign - Technician Certification Requirements

L-SB-0179-17 Obs

EQUIPMENT

TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates

L-SB-0008-20

EQUIPMENT

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 93, and PG002-90. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1990 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin.

L-SB-0048-08 Obs

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

TSB: Replacement Certification Labels. OBSOLETE NOTICE November 28, 2017: This bulletin is now obsolete. Please see L-SB-0179-17.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Lexus SC400 by model year
YearComplaintsRecallsInvestigationsIssue Index
2001100
2000100
1999200
1998200
1997Viewing110
1996410
1995900
1994200
1993900
1992301046.2
1990100

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.