RoadVitals

2025 Lexus Ux Hybrid Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Aug 28, 2025
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
1
Reports on file since Aug 20, 2024

What this page shows

Our database holds 2 NHTSA owner-reported complaints for the 2025 Lexus Ux Hybrid. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–2 of 2

Driver assistanceFuel systemPowertrain (other)
Filed Aug 28, 2025

This is a new vehicle. It had been serviced according to the manufacturer’s recommendations at 5000 miles, around 3 weeks prior to the date of this incident. While driving on the freeway, I got an alert that the check engine light came on and there was a “malfunction in the electronic control of the engine, throttle, or automatic transmission has been detected”. Shortly after several more alerts popped up: “a malfunction in the hybrid system” and “a malfunction in the Drive Start Control System” were detected. While attempting to get to a safe location to pull over, the throttle no longer functioned. I was able to coast down an off ramp. Once stopped at the light at the off ramp, the accelerator pedal no longer worked and the vehicle was stopped blocking a lane of the off ramp. After waiting and restarting the car, I was eventually able to pull to a safe location away from the off ramp before the engine failed again.

NHTSA ID
11683702
Incident
Aug 28, 2025
BrakesDriver assistance
Filed Aug 20, 2024
Crash reported

Driving a Lexus UX300h 2025. Making a right turn from an alley onto a driveway of a house in low speed. Then the car was malfunctioning and suddenly unintended accelerated, and the front end on the driver side hit the brick structure of garage. The car is equipped with Lexus Safety System + 3.0 with Pre-Collision System (PCS). However, the system did not give any warnings to the driver of an impending collision and the Crash Imminent Braking did not apply the brakes automatically to slow or stop the car avoiding the crash.

NHTSA ID
11609709
Incident
Jul 27, 2024

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .