RoadVitals

2025 Lexus Ux Hybrid

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Aug 28, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest May 27, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2025 Lexus Ux Hybrid, most frequently naming the driver assistance, brakes and fuel system categories. 2 safety recalls have been issued covering this model year; and 33 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance240.0%
  • Brakes120.0%
  • Fuel system120.0%
  • Powertrain (other)120.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V341000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

May 27, 2026
81,893 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025 Lexus UX Hybrid, 2024 Lexus GX, Toyota Mirai, and 2024-2025 Toyota Land Cruiser Hybrid vehicles. The instrument panel cluster combination meter may fail to display certain warnings or indicators. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays" and in addition, for the subject Mirai vehicles, FMVSS 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection."
The risk: An instrument panel display that fails to show critical safety information, such as engine coolant temperature or electrical charge increases the risk of a crash or injury.
The remedy: Dealers will update the combination meter software through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 23, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB06, 26LA06, 26TB10, and 26TA10.
Toyota Motor Engineering & ManufacturingManufacturer number See attached Part573View on NHTSA.gov
24V587000

ELECTRICAL SYSTEM:WIRING

Aug 8, 2024
141 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025 Lexus UX300h vehicles. Certain wires in the engine room wire harness that supply power to the motor generator electronic control unit (MG ECU) may become fractured and separate, which can result in a loss of power.
The risk: A loss of drive power can increase the risk of a crash.
The remedy: Dealers will replace the engine room main wire harness, free of charge. Owner letters were mailed December 6, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB07 and 24LA07.
Toyota Motor Engineering & ManufacturingManufacturer number 24LB07, 24LA07View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistanceFuel systemPowertrain (other)
Filed Aug 28, 2025

This is a new vehicle. It had been serviced according to the manufacturer’s recommendations at 5000 miles, around 3 weeks prior to the date of this incident. While driving on the freeway, I got an alert that the check engine light came on and there was a “malfunction in the electronic control of the engine, throttle, or automatic transmission has been detected”. Shortly after several more alerts popped up: “a malfunction in the hybrid system” and “a malfunction in the Drive Start Control System” were detected. While attempting to get to a safe location to pull over, the throttle no longer functioned. I was able to coast down an off ramp. Once stopped at the light at the off ramp, the accelerator pedal no longer worked and the vehicle was stopped blocking a lane of the off ramp. After waiting and restarting the car, I was eventually able to pull to a safe location away from the off ramp before the engine failed again.

NHTSA ID
11683702
Incident
Aug 28, 2025
BrakesDriver assistance
Filed Aug 20, 2024
Crash reported

Driving a Lexus UX300h 2025. Making a right turn from an alley onto a driveway of a house in low speed. Then the car was malfunctioning and suddenly unintended accelerated, and the front end on the driver side hit the brick structure of garage. The car is equipped with Lexus Safety System + 3.0 with Pre-Collision System (PCS). However, the system did not give any warnings to the driver of an impending collision and the Crash Imminent Braking did not apply the brakes automatically to slow or stop the car avoiding the crash.

NHTSA ID
11609709
Incident
Jul 27, 2024

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

L-SB-0021-25

ENGINE

OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.

L-SB-0021-25

ENGINE

OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.

L-SB-0030-24 Rev2

STRUCTURE:BODY

Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.

L-TT-0326-23 Rev2

ELECTRICAL SYSTEM

Some customers may experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with other vehicle systems and external applications encountered while operating telematics features.

L-TT-0347-25

ENGINE

Some ECUs can set a DTC that is common with other ECUs. This can lead to accidental use of the wrong repair manual when diagnosing these type of DTCs.

L-TT-0346-25

SUSPENSION

The new TPMS sensors in 2024 and newer GX550 and 2025 UX300H vehicles are equipped with a noise reduction mode that reduces battery consumption when exposed to specific frequency radio waves.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Lexus Ux Hybrid by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000—
2025Viewing220—
2024100—
2023100—
2022101—
2021201—
2020201—
2019311—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.