2020 Lincoln Aviator Visibility Problems

See attached document for complaint.

NHTSA ID

11685955

Incident

Jul 23, 2025

The contact owns a 2020 Lincoln Aviator. The contact stated while driving at an undisclosed speed, there was a humming sound coming from the sunroof. Additionally, the contact noticed a fluttering sound coming from underneath the vehicle and the vehicle was shaking abnormally. The vehicle was taken to the dealer and the contact was informed that the sunroof assembly needed to be adjusted. In addition, the contact was informed that the undershields on the front under-carriage of the vehicle were warped due to fractured bolts. The contact was informed that the bolts needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 59,928.

NHTSA ID

11617331

Incident

Sep 15, 2023

Mileage

59,928 mi

The contact owns a 2020 Lincoln Aviator. The contact stated while driving 80 MPH, the vehicle shifted from drive to neutral. The contact pulled over and restarted the vehicle. The vehicle failed to shift to park. The battery was drained, and the vehicle had to be jumpstarted. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the wiring harness needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, but no additional assistance was provided. The contact stated the failure was related to NHTSA Campaign Number: 21V534000 (Visibility, Electrical System). The failure mileage was approximately 144,000.

NHTSA ID

11584885

Incident

Mar 24, 2023

Mileage

144,000 mi

The sunroof exploded outward. We were on expressway @70 MPH and did not notice any road debris nor under any bridges at time. Dealer could not find any other damage to windshield or car body. Had 6 people in car at time. Collected all glass that fell in, but only about 1/3 of total glass area, so feel most went up and out. Dealer admits to 3 other cars in their shop with sunroof issues. Was like an explosion and we were already in right hand lane so safe to pull over and see what had happened. Other passengers felt calmness of driver prevented accident.

NHTSA ID

11519557

Incident

Mar 15, 2023

My Aviator doesn't start the first time I push the start engine button anytime after I fill up the tank. It takes it about 5 times of me hitting the start engine button before it finally turns over. Before then, it just sounds like wants to start, but doesn't. I am once again taking it back to the dealership to have the back up camera looked at. Before it would work sporadically, now when I put the car in reverse, it just shows a solid blue screen. And I always get an error message about rear assist not working. I've tried troubleshooting it, but still nothing works. Additionally, the presets for XM radio do not stay when set. This infotainment center does not function efficiently and has delays and no memory.

NHTSA ID

11510578

Incident

Dec 17, 2022

IN REVERSE (BOTH STATIC AND IN MOTION), REARVIEW CAMERA FLICKERS CONSTANTLY BETWEEN IMAGE AND BLACK SCREEN MAKING IT UNSAFE TO USE CAR IN REVERSE AND DEPEND ON CAMERA FOR VISIBILITY OF OBSTACLES. 4+ ATTEMPTS TO FIX BY LINCOLN, INCLUDING REPLACEMENT OF THE REAR BACKUP CAMERA UNDER WARRANTY, HAVE NOT RESOLVED THIS SAFETY ISSUE.

NHTSA ID

11394665

Incident

Dec 12, 2019

Mileage

15 mi

MY VEHICLE HAS 4960 MILES AND THE TRANSMISSION STARTED TO SLOW DOWN AS IF I WAS DRIVING A STICK SHIFT CAR, THEN 2 OR 3 DAYS LATER BEGAN TO KICK AND LOSE POWER WHEN INCREASING SPEED AFTER A STOP SIGN. DEALER DIAGNOSED AN INTERNAL FAILURE ON THE TRANSMISSION AND IT NEEDS TO BE REPLACED. A COUPLE OF TIMES IN THE MORNING AFTER STARTING THE VEHICLE, WHEN PUTTING THE REVERSE GEAR I HAD MY FOOT ON THE BRAKE BUT THE CAR STILL MOVED AND THE BRAKES WERE VERY STIFF, I HAD TO RELEASE THE BRAKE AND APPLY IT AGAIN IN ORDER TO STOP THE CAR FROM MOVING. THE SENSORS ON THE REAR BRAKE SUPPORT ARE EXTREMELY SENSITIVE. THE CAR DETECTS A SMALL CRACK ON MY DRIVEWAY AND STOPS ABRUPTLY CAUSING MY HEAD TO BUMP TWICE ON THE HEADREST, THE DEALER SAID IT WAS NORMAL, NO DEFECT FOUND. THE WINDSHIELD FLUID I THOUGHT IT WAS NORMAL IN THIS CAR TO THROW A VERY SMALL AMOUNT OF LIQUID COMPARED TO MY OTHER LINCOLN MKZ, BUT READING THE COMPLAINTS FROM OTHER CUSTOMERS I REALIZED THAT IT'S NOT NORMAL.

NHTSA ID

11331333

Incident

Jun 24, 2020

Mileage

4,800 mi

TL* THE CONTACT OWNS A 2020 LINCOLN AVIATOR. THE CONTACT STATED THAT THE WIPER FLUID FAILED TO PRODUCE ENOUGH SOLUTION TO CLEAR THE WINDSHIELD. THE VEHICLE WAS TAKEN SEVERAL TIMES TO ROBBERSON FORD (2100 NE 3RD ST, BEND, OR 97701, (541) 382-4521) WHERE IT WAS DIAGNOSED THAT THE PUMP, LINE, WINDSHIELD WIPER BLADES, AND A STRONGER RESERVOIR PUMP WERE NEEDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 3,000.

NHTSA ID

11286706

Incident

Nov 1, 2019

Mileage

3,000 mi