SEATS:MID/REAR ASSEMBLY
2020 Lincoln Aviator
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 111 NHTSA owner-reported complaints for the 2020 Lincoln Aviator, most frequently naming the electrical, driver assistance and powertrain (other) categories. 30 safety recalls have been issued covering this model year; and 320 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Jan 2020 | 1 | 4 |
| Apr 2020 | 1 | 5 |
| Jun 2020 | 3 | 8 |
| Jul 2020 | 2 | 10 |
| Sep 2020 | 2 | 12 |
| Oct 2020 | 1 | 13 |
| Dec 2020 | 1 | 14 |
| Jan 2021 | 1 | 15 |
| Feb 2021 | 1 | 16 |
| Apr 2021 | 1 | 17 |
| Jul 2021 | 2 | 19 |
| Aug 2021 | 1 | 20 |
| Sep 2021 | 2 | 22 |
| Oct 2021 | 1 | 23 |
| Nov 2021 | 1 | 24 |
| Dec 2021 | 1 | 25 |
| Jan 2022 | 2 | 27 |
| Feb 2022 | 1 | 28 |
| Mar 2022 | 1 | 29 |
| Apr 2022 | 1 | 30 |
| May 2022 | 1 | 31 |
| Aug 2022 | 1 | 32 |
| Mar 2023 | 3 | 35 |
| Apr 2023 | 4 | 39 |
| May 2023 | 2 | 41 |
| Jun 2023 | 1 | 42 |
| Jul 2023 | 1 | 43 |
| Aug 2023 | 3 | 46 |
| Sep 2023 | 3 | 49 |
| Oct 2023 | 1 | 50 |
| Dec 2023 | 1 | 51 |
| Jan 2024 | 1 | 52 |
| Apr 2024 | 2 | 54 |
| May 2024 | 1 | 55 |
| Jun 2024 | 3 | 58 |
| Aug 2024 | 2 | 60 |
| Sep 2024 | 3 | 63 |
| Oct 2024 | 1 | 64 |
| Nov 2024 | 2 | 66 |
| Dec 2024 | 1 | 67 |
| Jan 2025 | 2 | 69 |
| Feb 2025 | 1 | 70 |
| Apr 2025 | 2 | 72 |
| May 2025 | 2 | 74 |
| Jul 2025 | 3 | 77 |
| Aug 2025 | 2 | 79 |
| Sep 2025 | 4 | 83 |
| Oct 2025 | 1 | 84 |
| Nov 2025 | 1 | 85 |
| Jan 2026 | 3 | 88 |
| Feb 2026 | 1 | 89 |
| Mar 2026 | 3 | 92 |
| Apr 2026 | 1 | 93 |
| May 2026 | 2 | 95 |
| Jun 2026 | 1 | 96 |
| Jul 2026 | 4 | 100 |
| Aug 2026 | 7 | 107 |
| Sep 2026 | 1 | 108 |
| Oct 2026 | 2 | 110 |
| Nov 2026 | 1 | 111 |
What owners report
Complaints grouped by the component NHTSA recorded
- Electrical3926.7%
- Driver assistance2617.8%
- Powertrain (other)2315.8%
- Brakes106.8%
- Body & structure85.5%
- Engine85.5%
- Visibility85.5%
- Steering64.1%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
30 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govPOWER TRAIN:AUTOMATIC TRANSMISSION
SEAT BELTS
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
The contact owns a 2020 Lincoln Aviator. The contact stated that while driving or while reversing, the steering wheel intermittently seized while turning left or right. The messages "Service Advance Track," "Drive Control Malfunction, Service Required," "Pre-Collision Assistance not Available," "Check Headlamp System, See Manual," and "Adaptive Steering not Available" were displayed. The vehicle was taken to a dealer, where it was diagnosed with a failed steering gear assembly and rack and pinion system, and the parts needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was returned to the dealer, where the rack and pinion was cleaned, and the steering wiring harness was cleaned of corrosion and repaired; however, the failure persisted. The vehicle received no additional repairs. The manufacturer was notified of the failure. The failure mileage was 116,000.
- NHTSA ID
- 11775737
- Incident
- Oct 5, 2026
- Mileage
- 116,000 mi
2020 Lincoln Black Label Aviator with 70,000 miles. Around April 13, 2026, while driving, we received an error message indicating a steering wheel issue. We took it to the shop immediately to have the code checked. At that time, we were told the steering wheel had failed, and the car was inoperable. A week or so later, we were told Lincoln didn't have any parts to repair it and would need to build a new steering wheel. At the time, we were told it would take up to 6 weeks. We followed up after six weeks, only to be told Lincoln wouldn't build the steering wheel and could provide one in a completely different trim. The service consultant did not feel comfortable with the solution. As of today, it's been sitting at the dealership without a solution, and the car remains undriveable.
- NHTSA ID
- 11771059
- Incident
- Apr 13, 2026
Transmission died at 92000 miles. The car shifted to park while my wife was driving it. Shortly after the transmission started jerking in gears 1,2 and 7. Took it to the dealership and had to have the whole transmission replaced at about $7200. A transmission should last more than 92000 miles and should never shift to park while driving.
- NHTSA ID
- 11768783
- Incident
- Sep 12, 2026
Transmission started shifting hard when going from 1-2, up and down shifting. Sometimes there is a grinding sound and then a very hard shift into 2nd gear. 1 time it would not shift at all after coming to a stop. Diagnosed by Ford as bad A clutch and needing to be replaced.
- NHTSA ID
- 11762115
- Incident
- Aug 31, 2026
My car slammed into park while I was driving on the highway and now is in limp mode only going into neutral and I am stranded without a vehicle. The Lincoln dealership wants to charge me 1500 to diagnose it but that’s the problem.
- NHTSA ID
- 11761094
- Incident
- Aug 12, 2026
I am filing this complaint regarding the recurring infotainment screen failure on my 2020 Lincoln Aviator. The center display repeatedly goes completely black while driving or when using Apple CarPlay. When this occurs, I lose the backup camera, navigation, audio, climate controls, and other vehicle functions. The loss of the backup camera creates a serious safety hazard when reversing. The vehicle has been taken to an authorized Lincoln dealership numerous times for this same issue. The dealership has performed software updates, module programming, module replacement, diagnostics, and recall-related repairs. Despite these repeated repair attempts, the defect remains unresolved. I was informed there is currently no permanent repair for this recurring problem. I have spent significant time and money returning the vehicle for repairs and have opened multiple cases with Lincoln/Ford requesting a permanent solution and vehicle repurchase. Despite repeated unsuccessful repairs, Ford denied my request. This is an intermittent safety defect that occurs without warning and continues after multiple repair attempts. I respectfully request that NHTSA investigate this defect and determine whether the current recalls and repair procedures adequately correct this safety issue, as I believe other 2020 Lincoln Aviator owners may be experiencing the same unresolved problem.
- NHTSA ID
- 11760001
- Incident
- Aug 20, 2024
The contact owns a 2020 Lincoln Aviator. The contact stated that on several occasions while shifted to reverse(R), and occasionally while in drive(D), the vehicle jerked violently and did not stop jerking until the brake pedal was depressed. The vehicle was taken to a dealer where it was diagnosed and determined that the rear differential needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
- NHTSA ID
- 11757029
- Incident
- Jul 28, 2026
The contact owns a 2020 Lincoln Aviator. The contact received notification of NHTSA Campaign Number: 26V402000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that while driving 70 MPH, the vehicle shutoff while coming to a complete stop, with an abnormally rough grinding sound coming from the vehicle. The vehicle was restarted after several attempts but was undrivable. The vehicle was towed to a local dealer where it was diagnosed with transmission failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 84,464.
- NHTSA ID
- 11756591
- Incident
- Jul 30, 2026
- Mileage
- 84,464 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
POWER TRAIN
Special Field Action 26L03 Certain 2013-2024 Model Year California Emissions-Certified Vehicles Transmission Fluid Auxiliary Pump Reimbursement
ENGINE
Some 2020-2026 Aviator/Explorer/F-150/Bronco/Ranger vehicles equipped with a 2.7L or 3.0L (non-diesel) engine may need the front engine cover removed and reinstalled for various reasons. The Workshop Manual (WSM), Section 303-01 Engine > Removal and Installation > Engine Front Cover service procedure has been updated to include a new essential special service tool (ESST) guide pin alignment tool (303-1790) that is used to align the engine front cover to the engine block, preventing the O-ring seal on the engine oil galley feed tube from getting damaged during installation.
SEATS
For 2020-2026 Aviator/Corsair and 2018-2026 Navigator vehicles, if diagnostics in Workshop Manual (WSM) Section 501-10A > Front Seats > Diagnosis and Testing lead to the replacement of the front seat cushion extension adjuster, a lower-level part is now available (14C720). It is not necessary to replace the front seat cushion extension adjuster if only the front seat cushion extension motor assembly is damaged. For Corsair, use service part LJ7Z-14C720-A. For Aviator, use service part R2TZ-14C720-A. For 2025-2026 Navigator (both sides) and 2018-2024 Navigator driver side, use service part NL7Z-14C720-A. For 2018-2024 Navigator passenger side, use service part NL7Z-14C720-B.
ENGINE
Some 2020-2024 Explorer/Aviator vehicles equipped with 3.0L EcoBoost/hybrid engine may exhibit blue or black exhaust smoke on startup for the first 5 minutes after an overnight cold soak with no illuminated malfunction indicator lamp (MIL) or powertrain diagnostic trouble codes (DTCs) present. This may be due to engine oil breaching the dynamic oil seals separating the bearing core from the turbine housing in the left side turbocharger assembly. There is a new, updated left side turbocharger oil supply tube equipped with an internal check valve to prevent the engine oil from entering turbine housing after the engine is off. Replace the existing left side turbocharger oil supply tube with the updated service part that includes the check valve (service part# L1MZ-9T516-B) or latest level part. Refer to the Workshop Manual (WSM), Section 303-04 Fuel Charging and Controls - Turbocharger > Removal and Installation > Turbocharger Oil Supply Tube LH. For claiming, use causal part 9T516 and labor operation code 9440AL.
ELECTRICAL SYSTEM
Customer Satisfaction Program 22M03 – Supplement #2 Certain 2017-2020 Model Year Continental and Super Duty, 2018-2020 Navigator, 2020 Aviator, and 2020 Explorer Vehicles Replace Front and/or Side Cameras if Foggy
ELECTRICAL SYSTEM; EXTERIOR LIGHTING
Some of the vehicles listed in the Model statement above may exhibit a front courtesy lamp that is inoperative. This may be due to a concern with the front courtesy lamp light module.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.