Exterior lightingSteeringSuspension
Filed May 16, 2016
UPDATE TO LAST COMPLAINT: THE PASSENGER SIDE HID HEADLIGHT HAS FAILED, NO REPLACEMENT EXCEPT $1000 CONVERSION KIT. HAVE TO DRIVE WITH ONLY "BRIGHTS" ON FROM NOW ON. DANGER TO MYSELF AND THOSE I'M PASSING, PLUS IF THE "BRIGHTS" AREN'T ON, THEN I HAVE NO HEADLIGHTS AND COULD GET PULLED OVER. PASSENGER SIDE BALL JOINT/CONTROL ARM BROKE WHILE DRIVING AND TIRE FELL OFF WHILE DRIVING IN PARKING LOT AT WORK. AFTER REPAIR, HEARING A BAD CREAKING NOISE. AIR SUSPENSION HAS TO FILL UP ALL THE WAY WHEN I START THE VEHICLE EVEN AFTER 5 MINUTES OF IT BEING SHUT OFF. HAVE PAID $1,200 FOR REPAIRS OF SUSPENSION AND STEERING IN 6 MONTHS. (THAT'S WITH MY DEALERSHIP EMPLOYEE DISCOUNT). SERIOUSLY, I'VE HEARD TOO MUCH ABOUT DEFECTIVE BALL JOINTS, HEADLIGHTS, NO HEAT, DOOR HANDLES SNAPPING OFF, AND THE AIR SUSPENSION GOING BAD. WHY IS FORD NOT DOING ANYTHING ABOUT THESE OBVIOUSLY DEFECTIVE PARTS??? BECAUSE THE CAR IS RARE AND THEY DON'T MAKE THEM ANYMORE???
- NHTSA ID
- 10865064
- Incident
- May 13, 2016
- Mileage
- 104,527 mi
Other / unspecifiedSuspensionVisibility
Filed Feb 4, 2016
I'VE HAD THIS GEM SINCE 2010, BOUGHT WITH 30,000 MILES...NOW HAS 104,000 MILES. IT WAS GREAT UNTIL 2014. WHERE DO I START? (1) NO HEAT- BROKEN BLENDER DOOR ACTUATOR...MANUALLY SET IT TO THE WARM SETTING FOR THE WINTER BEHIND GLOVE BOX. (2) DRIVER'S DOOR HANDLE SNAPPED LAST YEAR(REPLACED FOR $100)...AND NOW THIS YEAR THE PASSENGER SIDE SNAPPED. (3) DOORS ARE CONSTANTLY "AJAR", ALTERNATING FROM ONE SIDE TO THE OTHER. (4) BALL JOINT IS STARTING TO WEAR BADLY, (5) DRIVER'S SEAT WON'T RECLINE, (6) STEERING WHEEL WON'T MOVE FORWARD/BACKWARD ANYMORE, (7) SUSPENSION IS STARTING TO GO...FRONT END LOWERS TO GROUND AFTER SHUTTING DOWN ENGINE. I'M SURE THERE'S MORE THAT I CAN'T THINK OF.
- NHTSA ID
- 10824162
- Incident
- Feb 1, 2010
Suspension
Filed Feb 24, 2011
TL* THE CONTACT OWNS A 1998 LINCOLN MARK VIII. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 15 MPH, THE FRONT DRIVER'S SIDE TIRE SEPARATED FROM THE VEHICLE, CAUSING THE VEHICLE TO SUDDENLY DROP TO THE GROUND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO STATED THE BALL JOINT WAS BROKEN. THE MECHANIC REPLACED THE BALL JOINT WITH A MASTER PRO CP426. THE CONTACT EXPERIENCED THE FAILURE A SECOND TIME, BUT WAS ABLE TO PULL OVER TO THE SHOULDER OF THE ROAD. THE MECHANIC INSPECTED THE VEHICLE AND STATED THE BALL JOINT WAS BROKEN AND REPLACED IT A SECOND TIME. THE APPROXIMATE FAILURE MILEAGE WAS 127,000. UPDATED 03/24/11*LJ UPDATED 03/30/11
- NHTSA ID
- 10384353
- Incident
- Sep 17, 2010
- Mileage
- 127,000 mi
Suspension
Filed Feb 24, 2011
TL*THE CONTACT OWNS A 1998 LINCOLN MARK VIII. THE CONTACT STATED THAT WHILE DRIVING 20 MPH OVER TRAIN TRACKS, THE FRONT PASSENGER SIDE TIRE CAME OFF AND THE VEHICLE FELL TO THE GROUND. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED THREE TIMES BEFORE. THE VEHICLE WAS TOWED TO A LOCAL SHOP WHO DIAGNOSED THAT THE BALL JOINT AND CONTROL ARM NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 131,000. UPDATED 3/25/11 *CN UPDATED 03/30/11
- NHTSA ID
- 10384340
- Incident
- Dec 3, 2010
- Mileage
- 131,000 mi
Suspension
Filed Oct 30, 2007
TL*THE CONTACT OWNS A 1998 LINCOLN MARK VIII. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE LOWERED WHEN HE SHUT OFF THE ENGINE. AS OF OCTOBER 30, 2007, THE DEALER HAD NOT DIAGNOSED THE FAILURE. THE CONTACT FELT THAT THE FRONT SUSPENSION WAS DEFECTIVE. HE STATED THAT THE FAILURE WOULD MAKE IT IMPOSSIBLE TO STEER THE VEHICLE. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 70,000. THE CONSUMER STATED THE DEFECT HAS BEEN DIAGNOSED AS A FAILURE OF THE AIR SUSPENSION SYSTEM WHEREIN ONE AIRBAG HAD DETERIORATED FAILED WITH A LEAK OR HOLE. THE CONSUMER STATED THE DEFECT INVOLVING AIR SUSPENSION HAS BEEN REPAIRED WITH ALL 4 AIR SUSPENSION SYSTEM AIRBAGS. UPDATED 11/26/07 *TR
- NHTSA ID
- 10207434
- Incident
- Jun 1, 2007
- Mileage
- 60,000 mi
Suspension
Filed Mar 8, 2005
THE FRONT SUSPENSION SINKS DOWN ON THE VEHICLE, CAUSING THE FRONT TO SCRAPE ON THE GROUND. THIS IS MAKING THE ABILITY TO DRIVE DIFFICULT. MANUFACTURER WAS CONTACTED BY OWNER.*AK THE CONSUMER STATED THAT THE MAIN COMPUTER IS FAILING. *TC
- NHTSA ID
- 10109284
- Incident
- Jan 3, 2005
- Mileage
- 30,000 mi
Suspension
Filed Jul 15, 2002
WHILE DRIVING AIR SUSPENSION SYSTEM FAILED. VEHICLE LOST SHOCK ABSORBERS AND DROPPED TO FRAME.*AK
- NHTSA ID
- 8013958
- Incident
- Jul 1, 2002
Suspension
Filed Feb 1, 1999
VEHICLE EXPERIENCING FRONT SUSPENSION OUT OF ALIGNMENT, CAUSING PULLING, JERKING AND VIBRATIONS. *YC
- NHTSA ID
- 607466
- Incident
- Feb 7, 1998
Suspension
Filed Feb 1, 1999
NOISE IN HUB AND BEARING ASSEMBLY. YH
- NHTSA ID
- 606559
- Incident
- May 21, 1998
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.