RoadVitals

1998 Lincoln Mark Viii Visibility Problems

Owner-reported complaints naming the visibility system, filed with NHTSA

Data refreshed

Visibility reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
24
Latest Feb 4, 2016
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
29%
of 83 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 1998 Lincoln Mark Viii submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 24 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming visibility

Shown in the owner’s own words, exactly as filed

Other / unspecifiedSuspensionVisibility
Filed Feb 4, 2016

I'VE HAD THIS GEM SINCE 2010, BOUGHT WITH 30,000 MILES...NOW HAS 104,000 MILES. IT WAS GREAT UNTIL 2014. WHERE DO I START? (1) NO HEAT- BROKEN BLENDER DOOR ACTUATOR...MANUALLY SET IT TO THE WARM SETTING FOR THE WINTER BEHIND GLOVE BOX. (2) DRIVER'S DOOR HANDLE SNAPPED LAST YEAR(REPLACED FOR $100)...AND NOW THIS YEAR THE PASSENGER SIDE SNAPPED. (3) DOORS ARE CONSTANTLY "AJAR", ALTERNATING FROM ONE SIDE TO THE OTHER. (4) BALL JOINT IS STARTING TO WEAR BADLY, (5) DRIVER'S SEAT WON'T RECLINE, (6) STEERING WHEEL WON'T MOVE FORWARD/BACKWARD ANYMORE, (7) SUSPENSION IS STARTING TO GO...FRONT END LOWERS TO GROUND AFTER SHUTTING DOWN ENGINE. I'M SURE THERE'S MORE THAT I CAN'T THINK OF.

NHTSA ID
10824162
Incident
Feb 1, 2010
Visibility
Filed Sep 14, 2011

THE HEATER WILL NOT BLOW HOT AIR, NO DEFROSTER, CAN'T SEE OUT OF WINDSHIELD. *KB

NHTSA ID
10425496
Incident
Sep 14, 2011
Mileage
49,789 mi
Visibility
Filed Feb 23, 2009

WEATHER CHANGE. HEATER BLEND DOOR WILL NOT OPEN. NO DEFROSTER OR HEATER IN WINTER WEATHER CAUSING PROBLEMS WITH SEEING OUT WINDSHIELD AND HYPOTHERMIA. I'VE HAD FIXED TWICE AT A COST OF $900 EACH TIME. ON ANY FORUM DEALING WITH THE MARK VIII IT IS A CONTINUING PROBLEM CAUSED BY A DEFECTIVE PART. IT SHOULD BE A MANUFACTURER'S RESPONSIBILITY TO REPLACE DEFECTIVE PARTS WHICH CAUSE TRAFFIC HAZARDS, I.E., FAILURE TO DEFROST DUE TO BLEND DOOR NOT OPENING. PART IS LESS THAN $10, REPAIR IS LABOR INTENSIVE. *TR

NHTSA ID
10259728
Incident
Oct 1, 2007
Mileage
23,000 mi
Visibility
Filed Jul 2, 2008

TL*THE CONTACT OWNS A 1998 LINCOLN MARK VIII. WHILE BACKING OUT OF THE GARAGE, THE CONTACT COULD NOT SEE THROUGH A SMALL PORTION OF THE DRIVER SIDE DOOR MIRROR. APPROXIMATELY TWO WEEKS LATER, THE CONTACT COULD NOT SEE OUT OF THE ENTIRE MIRROR. THERE WERE NO RECALLS FOR THIS FAILURE. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 24,875 AND FAILURE MILEAGE WAS 24,775.

NHTSA ID
10233023
Incident
Jun 13, 2008
Mileage
24,775 mi
Visibility
Filed Dec 13, 2007

THE BLEND DOOR THAT CONTROLS THE HEAT AND AIR CONDITIONING HAS STOPPED WORKING AND HAS RENDERED MY HEATING / COOLING SYSTEM DYSFUNCTIONAL. THIS SEEMS TO BE A WIDELY KNOWN ISSUE FOR THIS CAR (1998 LINCOLN MARK VIII LSC) - IT POSES A DANGEROUS AND TANGIBLE THREAT TO SAFETY CONSIDERING HEAT WILL NOT WORK TO DEFROST THE WINDOWS AND FRONT WINDSHIELD. *TR

NHTSA ID
10211874
Incident
Dec 13, 2007
Mileage
85,500 mi
Visibility
Filed Nov 16, 2005

CONTINUOUS PROBLEM WITH HEATER-A/C BLEND DOOR FAILURE RESULTING IN LACK OF DEFOGGING OF WINDSHIELD AND POOR VISIBILITY. ESPECIALLY DANGEROUS AT NIGHT IN CHANGING OUTSIDE TEMPERATURE CONDITIONS. THIS FAILURE HAS BEEN REPORTED TO YOUR OFFICES MANY TIMES IN THE PAST 5 YEARS WITH LINCOLN AND FORD VEHICLES . THE COST OF REPAIR IS BETWEEN $500-$2000 DOLLARS. FORD HAS APPARENTLY MADE CHANGES TO STRENGTHEN THE BLEND DOOR LEVER BUT REFUSES TO ADMIT DESIGN FAILURE NOR WILL WARRANT THE ITEM. NHTSA HAS YET TO TAKE ANY ACTION ON THE CONSUMER'S PART. WE ARE THE PUBLIC AND YOUR CHARTER IS TO PROVIDE SUPPORT TO US, NOT THE AUTO MAKER. *JB

NHTSA ID
10142943
Incident
Nov 16, 2005
Visibility
Filed Jan 25, 2005

HEATER/AC BLENDER DOOR-DOORS,FAIL TO OPERATE AND OR HAVE "NO" TEMPETURE CONTROL,RESULTING IN POOR VISIBLITY.FOGGING ETC,LACK OF DEFROSTING AND OR A COLD DRIVER..SEE PREVIOUS 768368,768427,768529,768796,768173.7689173,769183,769959,10003517,10005626,10023956,10075009,AND NOW MINE ! THE ONLY THING THAT CHANGED IS THE COST OF REPAIRS BY THE DEALER HAS GONE UP. I HAVE A WRITTEN ESTIMATE FOR( THE DASH HAS TO BE REMOVED) $680.00 LABOR.. PARTS AS FOUND/ TO BE $38.00,,$68.00,,$5.00,,$35.00 AND THAN MAYBE $350.00 MORE FOR A PLEMUM.. ($1,176.00) I UNDERSTAND THAT FORD HAS REPLACED THE PARTS WITH BETTER VERSIONS AS TO MATERIALS THAT WITH STAND THE DIFFERENT TEMPERATURES IT IS SUBJECT TOO.THIS APPARENT LACK OF ACTION BY NHTSA IS CAUSE FOR CONCERN AS TO YOUR UNINTEREST IN THE PUBLIC SAFETY NOT KNOWING HOW MANY OTHER VEHICLES ARE OUT THEIR WITH THIS HAZARDOUS DEFECT. HELP US,PROTECT US ,,THANK YOU. *AK

NHTSA ID
10103960
Incident
Oct 6, 2004
Mileage
56,200 mi
Visibility
Filed Jun 8, 2004

ELECTRONIC TEMPERATURE CONTROL FAILURES PREVENTS WINDSHIELD CLEARING WHEN INTERNAL TO EXTERNAL TEMPERTAURE DIFFERENTIAL FOGS THE GLASS. BLEND DOOR FAILS ON A SIGNIFICANT NUMBER OF LINCOLN MARK VIII MODELS. MINE HAPPENS TO BE A 1998. *AK IT'S BOUND TO LEAD TO ACCIDENTS

NHTSA ID
10075009
Incident
Apr 6, 2004
Mileage
65,639 mi
Interior & seatsVisibility
Filed Jan 5, 2004

AT DIFFERENT TIMES THE DOOR AJAR INDICATOR WILL COME ON. THIS CAUSES THE INTERIOR LIGHTS IN THE VEHICHLE TO LIGHT UP AND IS EXTREMELY HAZARDOUS AT NIGHT. OFTEN TIMES IT WILL SWITCH FROM THE DRIVERS DOOR TO THE RIGHT PASSENGER DOOR AND ON OCCASION WILL INDICATE BOTH.(ONE GOES OUT AND THE OTHER STARTS) THIS ALSO CAUSES THE ALARM SYSTEM TO ENGAGE. WHEN I EXIT THE VEHICLE, IF SENSORS INDICATE THAT ONE OF THE DOORS IS STILL AJAR, THE ALARM ACTIVATES INTERMITTENTLY. *AK

NHTSA ID
10052376
Incident
Dec 1, 2003
Mileage
74,000 mi
Visibility
Filed Feb 10, 2003

I HAVE BEEN REVIEWING THE FILE ON LINCOLN MARK 8'S '97 & 98 AND NOTICED THAT THERE WERE AT LEAST 10 COMPLAINTS ABOUT THE VENTILATION/HEATING/A/C BLEND DOOR PROBLEM WITH THIS CAR. HOW MANY COMPLAINTS DOES IT TAKE UNTIL YOU DO SOMETHING ABOUT IT???? THIS IS NOT ONLY A VERY EXPENSIVE REPAIR TO MAKE, BUT FAILURE, WHICH CAN HAPPEN WITHOUT WARNING, RESULTS IN WINDSHIELD FOGGING AND INABILITY OF THE SYSTEM TO CLEAR THE WINDSHIELD . THE LINCOLNS OF DISTINCTION CLUB, WHICH SUPPORTS MARK 8'S HAVE HAD OVER 30-40 FAILURES TO DATE, SOME REPEATEDLY. WE NOW FOUND THAT THIS FAILURE HAPPENS IN LINCOLN TOWN CAR/ TARAUS, ETC, AND THAT FORD HAS RECENTLY CHANGED THE REPLACEMENT PART DESIGNATION. THIS STRIKES US AS AN ACKNOWLEDGEMENT THAT THEY ARE AWARE OF THE PROBLEM, BUT DON'T WANT TO BELLY UP TO THE BAR AND ADMIT IT . CAN'T YOUR OFFICES DO ANYTHING OR IS THIS JUST A WASTE OF OUR TIME TRYING TO GET A GOVERNMENT AGENCY TO MOVE ON SOMETHING THAT THEY CLAIM THEY WANT TO ASSIST BUT ENDS IN FRUSTATION OF THE CITIZENS WHO TAKE YOUR CHARTER SERIOUSLY?.

NHTSA ID
10005626
Incident
Feb 10, 2003
Visibility
Filed Jan 28, 2003

BLEND DOOR ACTUATOR IS BROKEN. THIS CAUSES A SERIOUS VISIBILITY HAZARD DO TO FOG ON THE WINDOWS THAT COULD LEAD TO PERSONAL INJURY.

NHTSA ID
10003517
Incident
Nov 5, 1998
Mileage
64,049 mi
Visibility
Filed Nov 20, 2002

BLEND DOOR NO HEAT OR DEFROST ONLY COLD AIR. DT

NHTSA ID
769959
Incident
Sep 1, 2002
Visibility
Filed Nov 1, 2002

WHILE DRIVING DOWN THE ROAD, BECAUSE OF THE WEATHER CONDITIONS, I NOTICED THAT THE WINDSHIELD WAS GETTING CLOUDED OVER. TURNED ON MY HA/C TO DEFOG THE WINDSHIELD BUT ONLY COLD AIR CAME OUT ADDING GREATLY TO THE WINDSHIELD FOGGING. I WAS ABLE TO STOP THE CAR BEFORE RUNNING INTO OPPOSITE LANES OF TRAFFIC SINCE I COULDN'T SEE OUT THE WINDSHIELD. I GOT A CLOTH AND WIPED IT CLEAR TO PROCEDE. TOOK TO LOCAL DEALER AND WAS TOLD THAT IT WAS A COMMON PROBLEM TO THESE CARS ASWELL AS TOWN CARS IN THAT THE BLEND DOOR ACTUATOR CAUSES THE DOOR'S ARM TO BREAK IN A SET POSITION. THUS IF BROKE ON HOT SETTING YOU GET ONLY HEATED AIR- VICE VERSA ON A COLD SETTING. IT WAS AN APPARENTLY POORLY DESIGNED PLASTIC ITEM; HOWEVER THE CHARGE TO FIX IT WITH ANOTHER SIMILAR ARM WOULD BE OVER $500 BECAUSE THEY HAVE TO TAKE THE DASH OFF THE CAR MAKE THE REPAIR, THOUGH THE PART IS LSS THAN $35.00. I COULD NOT AFFORD THE REPAIR AT THAT TIME, SO A TECHNICIAN SHOWED ME HOW TO LAY UNDER THE DASH AND MANUALLY PULL THE DOOR TO EITHER HOT OR COLD. DT

NHTSA ID
769183
Incident
Oct 12, 2002
Visibility
Filed Nov 1, 2002

THE BLEND DOOR ACTUATOR ARM IS A COMMON FAILURE ON THESE CARS. DUE TO THEIR POOR CRAFTSMANSHIP, THEY ARE ALMOST GUARANTEED TO FAIL EVENTUALLY. HAVING NO HEAT IN THE WINTER CAN BE A SERIOUS SAFETY ISSUE. NOT BEING ABLE TO DEFROST WINDOWS IS THE MOST OBVIOUS SAFETY CONCERN. THIS DEFECT SHOULD BE ON A NATIONAL RECALL. DT

NHTSA ID
769173
Incident
Sep 25, 2002
Visibility
Filed Oct 23, 2002

AIR BLEND DOOR MALFUNCTIONS CAUSING NO HEAT TO BLOW ON WINDSHIELD IN COLD WEATHER WILL CAUSE FOGGED UP WINDSHIELD ALSO. BOTH CONDITIONS CAUSE POOR VISIBILITY. DT

NHTSA ID
768796
Incident
Oct 11, 2002
Visibility
Filed Oct 16, 2002

RAINY DAY/MOIST CONDITIONS/HEAT TEMP. UNCONTROLLABLE CAUSING IMMEDIATE STRONG "FOG-UP" OF WINDSHIELD AT HIGHWAY SPEED. MR

NHTSA ID
768529
Incident
Oct 16, 2002
Visibility
Filed Oct 14, 2002

ACTUATOR FAILS, THUS NEVER ALLOWING TEMPERATURE TO CHANGE IN CAR. WINDSHIELD FOGS UP CAUSING A SAFETY HAZARD. MR

NHTSA ID
768427
Incident
Oct 4, 2002
Visibility
Filed Oct 12, 2002

THE PART FAILURE IS A CRACKED PLASTIC ARM ACTUATOR ATTACHED TO THE MOTOR THAT CONTROLS THE FLOW OF AIR TO THE WINDSHIELD DEFROSTER. WHEN THE PART CRACKED, THE BLEND DOOR MOTOR IS NOT ABLE TO DIRECT AIR TO THE WINDSHIELD DEFROSTER. I HAD THE PART REPLACED BY A LOCAL LINCOLN DEALER (THEY HAD TO REMOVE THE ENTIRE DASH BOARD TO REPLACE THE BLEND DOOR MOTOR AND ARM - NOT SOLD SEPARATLY) THIS YEAR. IT IS A VERY DANGEROUS DEFECT, AND IT OCCURS WITHOUT WARNING. MR

NHTSA ID
768368
Visibility
Filed Jul 11, 2001

WINDSHIELD REARVIEW MIRROR (ELECTROCHROMIC) VIBRATES ON ROUGH ROAD SURFACES -AND- AT FREEWAY SPEEDS. THIS IMPARTS AN EXTREMELY BLURRED IMAGE. THE ORIGINAL MIRROR WAS REPLACED BY THE DEALERSHIP, BUT THE REPLACEMENT EXHIBITS THIS PROBLEM ALSO.*AK

NHTSA ID
748297
Incident
Jun 1, 1999
Visibility
Filed Jun 5, 2001

DRIVER'S DOOR OUTSIDE MIRROR FAILED. DOES NOT REFECT ANYMORE AND YOU SEE DOUBLE WHEN LOOKING AT IT. ELECTROCHROMATIC FEATURE OF THIS MIRROR FAILED. HAVE SEEN MANY REPORTS OF THIS FAILURE BUT MOST MUST HAVE BEEN REPLACED UNDER WARRANTY. THIS SAFETY DEFECT IN THESE MIRRORS COULD CAUSE AN ACCIDENT OR SERIOUS INJURY SINCE YOU CANNOT SEE ONCE THEY FAIL. *AK

NHTSA ID
746456
Incident
Dec 5, 2000
Exterior lightingVisibility
Filed Jan 25, 2001

THE ON-BOARD COMPUTER INDICATES THAT THE "DRIVERS DOOR IS AJAR". THE SIGN DOES NOT GO OUT WHEN THE DOOR IS OPENED AND CLOSED AGAIN. WHEN DOOR LOCKS ARE DEPRESSED, THEY POP UP AGAIN AND THE DOORS WILL NOT LOCK AT ALL. THE ONLY OPERABLE SETTING OF THE HEATER BLOWER MOTOR IS HIGH FAN/ THE HEADLIGHT ASSEMBLY BALLAST IS DEFECTIVE AND THE LOWBEAM SETTING IS DIM. IT CANNOT BE REPAIRED BY REPLACING THE LAMP.

NHTSA ID
739944
Visibility
Filed Feb 1, 1999

FRONT MIRROR OXIDIZED DUE TO LEAKS IN SEALING. YH

NHTSA ID
608866
Incident
Dec 1, 1998
Visibility
Filed Feb 1, 1999

EXTERIOR DRIVER'S SIDE REARVIEW MIRROR ASSEMBLY FAILED. MJS

NHTSA ID
606919
Incident
Sep 24, 1998
Visibility
Filed Aug 28, 1998

REAR VIEW MIRROR VIBRATES AND CAUSES BLURRED VISION DEPENDING ON ROAD SURFACES.

NHTSA ID
540358
Incident
Jun 21, 1998

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data sources

Data on this page last refreshed .