Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
298
Latest Oct 11, 2024
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
22
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jul 13, 2007
What this page shows
Our database holds 298 NHTSA owner-reported complaints for the 2007 Lincoln Mkx. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 298 · page 1 of 12
BrakesElectricalPowertrain (other)
Filed Oct 11, 2024
Crash reported1 injury reported
My 2007 Lincoln MKX had an SUA and within 10 feet totaled the front end when it was thrust into a cement building. This happened On [XXX] and the vehicle is available for inspection here in Ft. Wayne, Indiana. In 2010 Lincoln implemented an override device to the brake system knowing of the problem and there was no recall for vehicles prior to 2010. My safety was put at risk and that of others. If someone had been exiting the store or walking down the sidewalk they could have been killed. I am suffering with physical and mental problems as a result of this. Police report also states this was definitely a vehicle malfunction. There were no warning signs prior to the incident. Claim has been filed with the Office of General Council at Lincoln, but remains unresolved to date. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ID
11619268
Incident
Aug 11, 2024
AirbagsDriver assistance
Filed Sep 3, 2024
Crash reported1 injury reported
My 2007 Lincoln MKX was in Drive with the brake depressed waiting to back up into a traffic lane from an angled parking space in front of a small shop in our historic downtown area. Suddenly, the vehicle accelerated forward at a high rate of speed jumping the shallow curb and slamming into the cement foundation of the store. Continuing to depress the brakes made no difference in stopping the jarring unintended forward motion. The speed moving forward was so high that in the 10-12 feet from the curb to the store entrance the impact demolished the entire front of the vehicle even bending the front axels. The airbags did not deploy at all. The witness interviewed, reported loud screeching tires as her back was to the scene during the collision. Local PD, EMS and Fire all responded, with a full police report filed. It was extremely fortunate no person was either on the sidewalk or in the entrance to the storefront. My injuries included severe bruising to the right side of my neck, as well as a hematoma on my right tibia and an oblique fracture to bones in my right foot. There were no passengers in the car with me. The accident, and extreme concern over the malfunction of the vehicle allowing it to take control away from myself as the driver, has been reported to Ford Lincoln and a claim number established. My insurance company took possession of the vehicle from the tow lot after three days after determining it was a total loss. To reiterate, there was no warning at all before the incident. I was simply waiting for traffic to clear, so I could put the vehicle from Drive into Reverse and pull out of the parking space.
NHTSA ID
11612409
Incident
Aug 11, 2024
Airbags
Filed Sep 21, 2022
Crash reported1 injury reported
The contact owned a 2007 Lincoln MKX. The contact stated that while driving at 50 MPH, he dosed off and hit a tree. The air bags did not deploy upon impact. A police report was not filed. The vehicle was able to be driven back to his home after the accident. The contact sought medical treatment for an injury to his pelvis due to the accident. The vehicle was placed under NHTSA Campaign Number: 21V158000(Air Bags) but was never serviced. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle was totaled. The failure mileage was approximately 240,000.
NHTSA ID
11485732
Incident
Sep 9, 2022
Mileage
240,000 mi
Fuel system
Filed Sep 16, 2022
The contact owns a 2007 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 14V682000 (Fuel System, Gasoline). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was taken to the dealer for the recall repair; however, the dealer was waiting for approval from the manufacturer to perform other unknown repairs due to corrosion near the fuel tank. The vehicle remained unrepaired at the dealer for 28-days. The manufacturer was made aware of the failure. The failure mileage was approximately 195,000.
NHTSA ID
11484856
Incident
Aug 20, 2022
Mileage
195,000 mi
Airbags
Filed May 29, 2022
I purchased the vehicle a few months ago from a small used dealership in Anderson, SC. The seller/owner raved about the condition of the car and all seemed well until after the purchase when I discovered there was an Open Recall for the driver's airbag. However, when I contacted the local Ford dealership and the NHTSA website I found there is "No Remedy" available from Ford. According to various websites, I find that the risk factor is listed as RED due to the extreme temp variation and perpetual humidity in South Carolina, but some state is getting these replacement bags, though not here. We do not have a garage or carport so the car is outside and subject to all the variations constantly. I can find no means of notifying Ford that I am the new owner of this VIN so will never receive the mandated mail notification. I am elderly and do not believe I should have to wait until there is an explosion in order to get some action. Takata cannot be the only manufacturer of airbags. My vehicle needs to be made safe NOW and not THEN. Somehow I would bet that a bag is available if I were able to afford it on my own.
NHTSA ID
11466588
Incident
May 1, 2022
Airbags
Filed Apr 12, 2022
The contact owns a 2007 Lincoln MKX. The contact received a notification for NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The dealer had been notified of the issue and confirmed that parts were not yet available. The contact stated that the driver’s and passenger’s side airbag warning lights were illuminated. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 230,000. VIN tool confirms parts not available.
NHTSA ID
11460533
Incident
Feb 13, 2022
Mileage
230,000 mi
Airbags
Filed Jan 5, 2022
Manufacturer has not supplied the front air bag replacement part.
NHTSA ID
11446290
Incident
Mar 26, 2021
Filed Dec 28, 2021
Dual climate control only heating on passenger side driver’s side is not heating it has 115000 it’s a 2007 mkx it is also leaking fluid from the ptu the car is only 10 months old this is ridiculous ford should be issuing recalls for these as there are many people that have the same complaints for the faulty parts someone is going to get hurt if ford doesnt recall these parts
NHTSA ID
11445230
Incident
Dec 24, 2021
Powertrain (other)
Filed Dec 28, 2021
While driving between 35 to 60 the car is very noisy in Gear. checked all fluids and under carriage and it’s leaking oil from the ptu
NHTSA ID
11445223
Incident
Dec 24, 2021
Filed Dec 6, 2021
Transmission shudders at various shift points but mostly during slight increase in acceleration between 40 to 55 MPH.
NHTSA ID
11442851
Incident
Jan 2, 2019
Airbags
Filed Sep 14, 2021
Takata recall. The contact owns a 2007 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The contact called the local dealer who confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts are not available.
NHTSA ID
11432944
Incident
Apr 1, 2021
Airbags
Filed Jul 22, 2021
Crash reported4 injuries reported
The contact owns a 2007 LINCOLN MKX. The contacts husband stated while driving approximately 35mph when the driver side airbag inflated without warning which resulted in the contact's husband to lose control and crash the vehicle into a vehicle in front. 4 persons were injured (the contacts husband and 3 other individuals that were in the other vehicle) the occupants in the other vehicle went and sought medical treatment (contact does not know the type of injuries) while the contact's husband did not seek medical treatment for bruising. A police report was filed. The vehicle was towed to a police lot. The contact stated no warning lights were illuminated. The vehicle was towed to an unknown dealer and diagnosed but not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 205,000.
NHTSA ID
11426022
Incident
May 20, 2021
Mileage
205,000 mi
Fuel system
Filed Jul 20, 2021
The contact owns a 2007 Lincoln MKX. The contact stated that there was a strong gasoline odor inside of the vehicle. The contact stated that there was no warning light illuminated. The vehicle was diagnosed with needing the fuel tank replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V682000 (Fuel System, Gasoline) however, the Vin was not included. The manufacturer was informed of the failure and confirmed that the Vin was not included. The failure mileage was approximately 260,000.
NHTSA ID
11425708
Incident
Jul 20, 2021
Mileage
260,000 mi
Airbags
Filed May 18, 2021
THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN A MANUFACTURER AIR BAG RECALL FOR WHICH THE LOCAL DEALER REMOVED THE PASSENGER’S SIDE FRONT AIR BAG. NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT MOST RECENTLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V158000 (AIR BAGS). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS CONFIRMED THAT THERE WAS NO FRONT PASSENGER’S SIDE AIR BAG, AND THAT THE PART FOR NHTSA CAMPAIGN NUMBER: 21V158000 (AIR BAGS) WAS NOT YET AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ID
11417638
Incident
May 6, 2021
Mileage
95,000 mi
Powertrain (other)
Filed May 13, 2021
I WAS DRIVING DOWN THE ROAD TO THE STORE IN TOWN AT 25 MPH, AND A LIGHT CLANGING STARTED COMING FROM UNDER THE CAR. UPON HEADING BACK TOWARD MY HOUSE THE CAR BEGAN MAKING A LOUDER CLANGING AND THE CAR SUDDENLY LOCKED UP. I THOUGH MY CAR WAS SEIZING UP IN THE MIDDLE OF THE ROAD. IT DID NOT WANT TO MOVE FORWARD!! IT LOOSENED UP TO MAKE IT THE 2 BLOCKS HOME.WHEN BACKING INTO MY DRIVEWAY I WAS TOLD ONE OF MY TIRES WAS NOT MOVING AND THE OTHER ONE JUMPED. UPON HAVING THE CAR CHECKED OUT I AM TD THAT OT OS THE PTU CAUSING THE ISSUE. IT IS JUST LUCKY THAT I WAS NOT DRIVING HOME FROM WORK WHEN THIS STARTED. HEAVEN FORBID IF MY CAR WOULD HAVE LOCKED UP LIKE THAT IN THE MIDDLE OF THE HIGHWAY. THAT COULD HAVE BEEN DEADLY AT 65 MPH! THIS ISSUE NEEDS TO BE FIXED AS THERE SEEMS TO BE A LOT OF COMPLAINTS FOR THIS ISSUE. LETS NOT WAIT UNTIL SOMEONE GETS REAR ENDED INTO OBLIVION BECAUSE OF THE FORD COMPANY FAILING TO BUILD.THESE VEHICLES SAFELY!
NHTSA ID
11416512
Incident
Apr 16, 2021
Mileage
171,000 mi
Powertrain (other)
Filed Apr 12, 2021
MY 2007 MKX ONLY HAS 135,000 MILES SINCE PURCHASE WE'VE HAD TO CHANGE FRONT AXLES, CALIPERS, 2 SETS OF LIFETIME BRAKES BUT MOST CONCERNING IS THE PTU HAS TO BE CHANGED. AS I WAS LOOKING INTO PTU INFORMATION I HAVE CAME ACROSS DETAILED INFORMATION THAT THE PTU IS A KNOWN ISSUE THROUGH THE MANUFACTURER SO I'M NOT UNDERSTANDING WHY THERE'S NO RECALL ON THIS ONGOING ISSUE. I WAS DRIVING AND STARTED HEARING A LOUD METAL THUMPING AND FELT LIKE WHEELS WERE TRYING TO LOCK UP AND WHEN BACKING INTO DRIVEWAY IT STARTED JUMPING.
NHTSA ID
11407552
Incident
Mar 3, 2021
Mileage
135,000 mi
Powertrain (other)
Filed Mar 1, 2021
ONLY 118,000 MILES ALL MY 2007 LINCOLN MKX AND THE TRANSMISSION IS OUT OH, I BOUGHT A LINCOLN BECAUSE I THOUGHT THEY WOULD BE A GOOD VEHICLE TO BUY JUST BECAUSE THE NAME I GUESS BUT I GUESS I WAS WRONG BECAUSE YOU SHOULD NOT HAVE A TRANSMISSION OUT AT 118000 MILES.
NHTSA ID
11398411
Incident
Jan 29, 2021
Mileage
118,000 mi
Brakes
Filed Dec 7, 2020
Crash reported
NO PRESSURE AT ALL ON THE BRAKE PEDAL, RESULTING IN TOTAL LOSS OF BRAKE POWER KNOWN AS VAPOUR LOCK; IN WITCH CALL MY VEHICLE TO CRASH
NHTSA ID
11378319
Incident
Dec 5, 2020
Mileage
119,000 mi
Brakes
Filed Oct 14, 2020
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED WHILE DRIVING AT LOW SPEEDS, THE BRAKE PEDAL WAS APPLIED BUT WAS HARD TO DEPRESS AND SLOW TO RESPOND. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE BRAKE BOOSTER AND BRAKE LIGHT SWITCH NEEDED TO BE REPLACED. THE CONTACT CALLED KEY SCALES FORD (1719 CITRUS BLVD, LEESBURG, FL 34748, (352) 787-3511) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 113,832.
NHTSA ID
11364278
Incident
Oct 8, 2020
Mileage
113,832 mi
AirbagsFuel system
Filed Jun 29, 2020
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE) AND 19V001000 (AIR BAGS) HOWEVER, THE PARTS NEEDED FOR THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE DRIVING 35 MPH AND PULLING UP TO A STOP SIGN, THE CONTACT BECAME AWARE OF FLUID LEAKING FROM THE VEHICLE. THE VEHICLE WAS DRIVEN TO A FAMILY MEMBER'S RESIDENCE TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE FUEL TANK WAS LEAKING. THE VEHICLE WAS TOWED TO CLASSIC FORD LINCOLN OF COLUMBIA (177 GREYSTONE BLVD, COLUMBIA, SC 29210, (888) 416-4559) BUT WAS NOT REPAIRED. THE DEALER CONFIRMED THAT THE REMEDY PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. THE PARTS DISTRIBUTION DISCONNECT.
NHTSA ID
11331424
Incident
Oct 28, 2014
Mileage
130,000 mi
ElectricalEngineFuel system
Filed Jun 25, 2020
I WENT TO THE FORD DEALERSHIP ON GREYSTONE IN COLUMBIA SC TO GET MY RECALL DONE. I WAS TOLD THAT THE PART I NEEDED FOR THE RECALL WAS NOT IN STOCK AND THAT THEY WOULD HAVE TO ORDER IT. AFTER TWO WEEKS PASTED I CALLED TO SEE IF THE PART CAME IN AND I WAS TOLD, IT WAS ON BACK ORDER AND THEY DIDN'T KNOW HOW LONG IT WOULD TAKE TO COME IN AND THAT THEY WOULD CALL ME ONCE IT ARRIVED. I NEVER RECEIVED A CALL. *TR
NHTSA ID
11330741
Incident
Apr 29, 2017
Airbags
Filed Apr 14, 2020
Crash reported
TL* THE CONTACT OWNED A 2007 LINCOLN MKZ. THE CONTACT STATED THAT WHILE GOING AROUND A CURVE AT 15 MPH, THE VEHICLE SLED ON SOME BLACK ICE AND LANDED IN A DITCH. THE FRONTAL DRIVER'S AND PASSENGER AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE HOOD, BUMPER, FENDER, MIRROR AND THE UNDERCARRIAGE WERE DAMAGED. THE VEHICLE WAS TOTALED BY THE INSURANCE COMPANY AND TOWED AWAY FROM THE SCENE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED YET. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 170,000.
NHTSA ID
11321063
Incident
Feb 6, 2020
Mileage
170,000 mi
Body & structureFuel system
Filed Apr 7, 2020
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR PRESENT OUTSIDE OF THE VEHICLE. THE CONTACT STATED THAT THERE WAS EVIDENCE OF A FUEL LEAK COMING FROM THE FUEL TANK. THE VEHICLE WAS PREVIOUSLY TAKEN TO BEAMAN FORD INC (1717 TENNESSEE 46, DICKSON, TN 37055), WHERE IT WAS DETERMINED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
NHTSA ID
11320444
Incident
Jun 24, 2019
Mileage
140,000 mi
Brakes
Filed Dec 26, 2019
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE DRIVING APPROXIMATELY 75 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE ABS INDICATOR ILLUMINATED RANDOMLY. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
NHTSA ID
11291254
Incident
Jun 12, 2019
Mileage
140,000 mi
Brakes
Filed Dec 21, 2019
THE BRAKES SHUTTER WHEN MAKING STOPS AND THE PEDAL BECOMES HARD THEN GOES ALL THE WAY DOWN. THIS HAS HAPPENED MANY TIMES WHETHER AT SLOW SPEEDS IN THE CITY AND HIGHWAY SPEED, WHICH ALMOST LED TO AN ACCIDENT BECAUSE THE VEHICLE ALMOST DID NOT STOP. ALSO THE ABS LIGHT COMES ON WHEN DRIVING ON HIGHWAY. I'VE HAD MANY PARTS REPLACED SUCH AS SUSPENSION FRONT AND REAR, STABILIZER ARMS IN FRONT, CALIPERS, BRAKE PADS ETC. BUT THE VEHICLE CONTINUES TO HAVE THIS ISSUE.
NHTSA ID
11290465
Incident
Mar 1, 2019
Mileage
115,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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