2010 Lincoln Mkx Airbags Problems

I am satisfied with the help that the customer service assisted me with and that was getting my service moved up to September 26th from the original date of October 30th. But I am not satisfied with the remedy. I have received several written letters from Lincoln that go into detail of the recall on my car and as well they say and in BIG RED LETTERS ..DO NOT DRIVE YOUR CAR UNTIL REPAIRS ARE DONE. WELL, I should say that you see my 2010 Lincoln Mkx is my and only vehicle I own I can not just park it up and forget I have a life and a job because of no fault of my own that my one and only car urgently is needing repair to the factory installed air bags. Therefore I ask Lincoln to assist me with a rental until my car had been repaired. I do not feel safe DRIVING MY CAR.Letter's I have on hand from Lincoln plainly stating DO NOT DRIVE. I am upset Lincoln ortrays they care so much to bombard me with all the recall letters and such but pretty much told me NO WE DONT DO RENTAL CARS So what I am to do??? I don't have rental coverage on my insurance. I couldn't afford it. So what choice do I have??? If I do die from their faulty air bags imploding on me atleast make sure my children and grandchildren knew I begged for a rental but Lincoln couldn't back me with that. I guess making luxury car's for so many years has not left them with much profit Seeing as how in a life or death situation brought on by their mistake they leave their customers to chance it because it cost to much for rentals to ensure their customers are kept safe until their car is serviced and safe to drive. They have no compassion for people is how I am feeling about this whole situation. Only covering themselves legally in the cheapest fix possible to avoid legal issues. Guess Lincoln owners are just numbers and dollar signs and not mothers, fathers, daughters, sons, aunt or uncles or grandparents that are loved and would be missed severely in the event of their death by a recalled air bag.

NHTSA ID

11613278

Incident

May 12, 2024

My car was t-boned and pushed into oncoming traffic. I was knocked unconscious by air bag deployment and it caused brain injury, damage to my breast.

NHTSA ID

11560275

Incident

May 4, 2021

O.C. Welch Ford-Lincoln of Hardeeville, SC 29927 has not completed the safety recall on the airbags for the 2010 Ford Lincoln MKX. After trying to get them to repair the airbags for over a year, they finally fixed the passenger side airbag. They originally stated they had the parts to fix driver's side, but told us they were on back-order. They said they would get in touch with us once the parts came in. It has been over 5 months and we have not heard anything from them in regards to fixing the driver's side airbag.

NHTSA ID

11513812

Incident

Oct 22, 2022

Takata recall. The contact owns a 2010 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11468704

Incident

Jun 10, 2022

The contact owned a 2010 Lincoln MKX. The contact stated while driving at 30 MPH and crossing an intersection, another vehicle crashed into the passenger’s side of the vehicle and pushed the vehicle into oncoming traffic. As a result, another vehicle crashed into the driver’s side of the vehicle. The contact was knocked out unconscious. The contact was later informed that the driver’s side air bag had exploded and projected sharp fragments that caused injuries to her body. The contact was transported to the hospital with the assistance of emergency units. The contact was diagnosed with a subdural hematoma on both sides of the brain, six broken ribs, bruised sternum, subdural hematoma on the right breast, knee injuries, neck stenosis, bruises on the ankle, and on the entire right side of the body. Additionally, the contact sustain brain hemorrhage that required brain surgery. A police report was filed. The vehicle was towed to a tow lot where it was totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 133,000. The contact stated that the passenger side airbags were replaced. While waiting for the parts to replace the driver side airbags, the accident occurred and caused harm to the contact.

NHTSA ID

11466366

Incident

Aug 9, 2021

Mileage

133,000 mi

Takata Recall. The contact owns a 2010 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11456583

Incident

Mar 25, 2021

The contact owns a 2010 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11454806

Incident

Mar 2, 2022

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RIVERTOWN FORD (1680 WHITTLESEY RD, COLUMBUS, GA 31904, (706) 653-7420) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11186088

Incident

Dec 1, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WEIKERT FORD (21399 US-27, LAKE WALES, FL 33859, (800) 472-6973) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11163680

Incident

Oct 1, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CANNON FORD LINCOLN (904 N DAVIS AVE, CLEVELAND, MS 38732, (662)-843-2785) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11162197

Incident

Jun 1, 2016

TAKATA INFLATORS: WE HAVEN'T HAD A PROBLEM YET BUT THE LAST FEW YEARS THE FRONT DRIVER'S AND PASSENGER'S AIRBAGS HAVE RATTLING NOISES WHEN ON BUMPY ROADS. HEARING THE RATTLING NOISES MAKES ME BELIEVE THERE ARE PARTS LOOSE IN BOTH WHICH COULD PUT THE DRIVER AND PASSENGER IN DANGER. I HAVE BEEN PATIENTLY WAITING FOR A RECALL. IF I CHOOSE TO HAVE THEM REPLACED ON MY OWN, WILL I BE REIMBURSED? IT IS VERY SCARY HEARING WHAT HAPPENS TO THESE AIRBAGS AND I THINK HEARING THE RATTLING MAKES OUR CAR ONE OF THE ONES A DANGER AND SHOULD BE ON RECALL PLEASE. I DID REPORT IT TO FORD DEALER BUT THEY DID NOT RECORD MY CONCERN, WE WERE ALL THINKING WE'D BE ON RECALL LIST. PLEASE, PLEASE CONSIDER MY VEHICLE FOR RECALL.

NHTSA ID

11144623

Incident

Dec 10, 2014

Mileage

50,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PARKS LINCOLN OF TAMPA DEALER ((888) 312-3999, 10505 N FLORIDA AVE, TAMPA, FL 33612) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11144469

Incident

Dec 12, 2017

HELLO, I HAVE CONTACTED MY FORD DEALER THEY DO NOT HAVE CARS AVAILABLE TO RENT. I HAD TO BORROW A CAR FOR VACATION BECAUSE OF THE PASSENGER SIDE AIRBAG. I HAVE A CLAIM NUMBER CASE-14975694-V6N7G6 . WHEN WILL THIS BE RESOLVED ? MY COMPLAINT IS THAT I NEED A RENTAL CAR AND THE DEALERSHIPS DO NOT WANT TO RENT. AND THIS IS VERY DANGEROUS!!! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).? *PM

NHTSA ID

11143870

Incident

May 1, 2018

I HAVE RECEIVED INFORMATION ABOUT THE AIRBAGS FOR MY VEHICLE,I HAVE BEEN WAITING TO GET A REPLY FOR THE REPAIRS FOR THE AIRBAGS. AS OF TODAY NO INCIDENT HAS OCCURRED.

NHTSA ID

11143314

Incident

Dec 21, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (BILL ALEXANDER FORD LINCOLN MERCURY, 801 E 32ND ST, YUMA, AZ 85365, 928-344-2200) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11131084

Incident

Sep 24, 2018

TAKATA RECALL - THIS VEHICLE HAS BEEN PARKED IN OUR GARAGE FOR 8 MONTHS. THIS VEHICLE HAS 73,000 MILES & IS IN EXCELLENT CONDITION. I HAVE MY DOUBTS THAT THIS VEHICLE WILL EVER BE REPAIRED TO DRIVE AGAIN. I HAVE RECEIVED 2 LETTERS FROM LINCOLN ADVISING OF THE PROBLEM; HOWEVER, NO NOTICE OF IF & WHEN THIS VEHICLE WILL BE REPAIRED. I BELIEVE THIS DELAY BELONGS TO LINCOLN & THIS VEHICLE SHOULD BE REPLACED WITH A 2018 VEHICLE THAT IS DRIVABLE.

NHTSA ID

11128182

Incident

Feb 15, 2018

Mileage

73,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (PURVIS FORD LINCOLN, INC., 3600 JEFFERSON DAVIS HWY, FREDERICKSBURG, VA 22408, 1-540-898-3000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11112732

Incident

Jul 20, 2018

MY BREAKS SOUND LIKE AIR IS FLOWING OUT WHEN I PUSH ON THEM & THE LOCK UP , THIS SEEMS TO BE A PROBLEM WITH TONS OF MKX !! SO WHY IS THERE NO RECALL!!!! MY DAUGHTER WAS DRIVING THE OTHER DAY AND THE BREAKS COMPLETELY LOCK UP IN HER , SHE ALMOST WREAKED!!! I KNOW THERE ARE RECALLS ON OTHER MKX 2010!! THERE NEEDS TO BE ONE IN ALL OF THEM BECAUSE SOMEONE IS GOING TO GET HURT DUE TO THEM!!

NHTSA ID

11110456

Incident

Jul 6, 2018

Mileage

118,094 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. CAUSEWAY LINCOLN OF MANAHAWKIN (375 NJ-72, STAFFORD, TOWNSHIP, NJ 08050, (609) 597-8083) CONFIRMED PART UNAVAILABILITY AND WAS UNABLE TO VERIFY WHEN THE PART WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED TO DETERMINE IF THEY COULD VERIFY WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11100149

Incident

Feb 1, 2018

TAKATA RECALL WAS IN JUNE OF 2016 AND ALL I HAVE FROM THE LINCOLN MOTOR COMPANY SAYING PARTS MAY BECOME AVAILABLE IN THE SPRING OF 2018, WITH NO INDICATION WHEN MY CAR WILL BE FIXED. THEY SAY DO NOT USE THE FRONT PASSENGER SEAT WHICH MAKES THE CAR VIRTUALLY USELESS FOR A FAMILY OF 5. IS THIS ACCEPTABLE?

NHTSA ID

11093562

Incident

Jun 1, 2016

Mileage

110,000 mi

THIS IS IN REGARDS TO THE TAKATA RECALL. I RECEIVED MY FIRST LETTER FROM THE LINCOLN MOTOR COMPANY REGARDING THE RECALL JULY 2016. THE ISSUE HAS YET YO BE TAKEN CARE OF AND ALMOST TWO YEARS HAS PASSED. THIS IS SOMETHING I BELIEVE TO BE EXTREMELY IMPORTANT ESPECIALLY FOR THE PASSENGER IN MY CAR, WHICH MOST OF THE TIME IS FAMILY. EVERY SINCE I'VE RECEIVED THIS LETTER I TRY NOT TO HAVE ANYONE SIT IN THE PASSENGER SEAT FOR THEIR SAFETY, BUT HAS DEFINITELY BECOME INCONVENIENT.

NHTSA ID

11093249

Incident

May 10, 2018

TAKATA RECALL. I HAVE BEEN CALLING LINCOLN ON A REGULAR BASIS FOR 2 YEARS HOPING TO GET MY AIRBAG REPLACED. I KEEP GETTING THE SAME OLD STORY OF "IT WILL BE READY IN 4-6 MONTHS". THE DATE KEEPS GETTING PUSHED OUT. THEY NEED TO EXPEDITE THESE REPAIRS.

NHTSA ID

11092630

Incident

Jan 1, 2016

"TAKATA RECALL". THE FIRST RECALL NOTICE FROM LINCOLN MOTOR WAS IN JULY 2016.A SECOND NOTICE WAS SENT IN DECEMBER 2017 STATING REPAIR WOULD BE DONE IN THE SPRING OF 2018. GAVE A WARNING "DO NOT USE FRONT PASSENGER SEAT" AFTER ALMOST 2 YEARS THE REPAIR STILL HAS NOT BEEN DONE. THE VEHICLE HAS ONLY 42000 MILES AND IS NOT USED EXCEPT FOR INFREQUENT SHORT LOCAL TRIPS WITH ONLY THE DRIVER IN THE VEHICLE

NHTSA ID

11091378

Incident

Jul 1, 2016

Mileage

40,000 mi

WE RECEIVED A LETTER FROM LINCOLN MOTOR CO. IN DECEMBER 2017 NOTIFYING US OF A POTENTIAL OF AN AIR BAG EXPLOSION IN OUR 2010 MKX. WE WERE TOLD NOT TO ALLOW ANYONE TO SIT IN THE PASSENGER SIDE FRONT SEAT UNTIL THE PROBLEM COULD BE REMEDIED. IT'S NOW MARCH 28, 2018 AND I CALLED FORD CUSTOMER SERVICE. I WAS TOLD I NEED TO BE PATIENT AND CONTINUE TO LEAVE THE VEHICLE PARKED AND USE A DIFFERENT VEHICLE OR HAVE ANY PASSENGERS RIDE IN THE BACK SEAT BECAUSE THEY STILL DON'T HAVE THE PARTS TO FIX IT. MY QUESTION IS: IF THIS SO CALLED SAFETY DEVICE IS THE SAFETY HAZARD WHICH COULD RESULT IN INJURY OR DEATH, WHY CAN'T IT BE DISCONNECTED OR DISABLED. EXPECTING PEOPLE TO TRAVEL WITHOUT BEING ABLE TO USE THE PASSENGER FRONT SEAT OR USE AN ALTERNATE VEHICLE BECAUSE A SAFETY DEVICE THAT VEHICLES DID WITHOUT FOR OVER 100 YEARS IS THE REAL SAFETY ISSUE IS CERTAINLY A FOOLS SOLUTION TO THE PROBLEM. IF THERE ARE SO MANY VEHICLES IN NEED OF THESE PARTS THAT THEY CAN'T BE REPAIRED IN A TIMELY MANNER, THEN MAYBE THERE NEEDS TO BE AN ALTERNATIVE SOLUTION.

NHTSA ID

11081874

Incident

Mar 28, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER (DEAN ARBOR FORD, 55 W. M55, TAWAS CITY, MI) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

NHTSA ID

11074339

Incident

Jun 1, 2016