2010 Lincoln Mkx Owner Complaints

The contact owns a 2010 Lincoln MKX. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. Additionally, while the brake pedal was depressed; the contact heard a hissing sound coming from the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed with brake booster failure. The contact was informed that the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

NHTSA ID

11614380

Incident

Sep 6, 2024

I am satisfied with the help that the customer service assisted me with and that was getting my service moved up to September 26th from the original date of October 30th. But I am not satisfied with the remedy. I have received several written letters from Lincoln that go into detail of the recall on my car and as well they say and in BIG RED LETTERS ..DO NOT DRIVE YOUR CAR UNTIL REPAIRS ARE DONE. WELL, I should say that you see my 2010 Lincoln Mkx is my and only vehicle I own I can not just park it up and forget I have a life and a job because of no fault of my own that my one and only car urgently is needing repair to the factory installed air bags. Therefore I ask Lincoln to assist me with a rental until my car had been repaired. I do not feel safe DRIVING MY CAR.Letter's I have on hand from Lincoln plainly stating DO NOT DRIVE. I am upset Lincoln ortrays they care so much to bombard me with all the recall letters and such but pretty much told me NO WE DONT DO RENTAL CARS So what I am to do??? I don't have rental coverage on my insurance. I couldn't afford it. So what choice do I have??? If I do die from their faulty air bags imploding on me atleast make sure my children and grandchildren knew I begged for a rental but Lincoln couldn't back me with that. I guess making luxury car's for so many years has not left them with much profit Seeing as how in a life or death situation brought on by their mistake they leave their customers to chance it because it cost to much for rentals to ensure their customers are kept safe until their car is serviced and safe to drive. They have no compassion for people is how I am feeling about this whole situation. Only covering themselves legally in the cheapest fix possible to avoid legal issues. Guess Lincoln owners are just numbers and dollar signs and not mothers, fathers, daughters, sons, aunt or uncles or grandparents that are loved and would be missed severely in the event of their death by a recalled air bag.

NHTSA ID

11613278

Incident

May 12, 2024

The contact owns a 2010 Lincoln MKX. The contact stated while operating the vehicle, the odor of fuel was present inside the cabin of the vehicle. Later, while refueling, gasoline was spilling from the vehicle onto the ground. The vehicle was taken to the local dealer who diagnosed that the fuel tank seam weld had corroded, and the fuel tank needed to be replaced. The contact was informed that the vehicle was previously repaired under the NHTSA Campaign Number: 15V712000 (Fuel System, Gasoline) however, the corrosion preventative solution was applied to the fuel tank, but the failure occurred. The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 65,000.

NHTSA ID

11572126

Incident

Feb 1, 2024

Mileage

65,000 mi

Brakes are extremely hard to use, takes both feet to stop vehicle, once stopped the engine will stall while brake is touched, must put vehicle in park when stopped.

NHTSA ID

11562805

Incident

Dec 30, 2023

My car was t-boned and pushed into oncoming traffic. I was knocked unconscious by air bag deployment and it caused brain injury, damage to my breast.

NHTSA ID

11560275

Incident

May 4, 2021

The brake pedal is very difficult to depress. You have to push very hard for the car to come to a stop. The brakes do not work correctly causing not stopping when pressed. Safety issue for myself and others on the road. My car now has 122,890 miles on it. There was a recall that expired 2015. Never repaired under the recall, before I took ownership.

NHTSA ID

11538112

Incident

Aug 12, 2023

The contact owns a 2010 Lincoln MKX. The contact stated driving 30 MPH the contact heard an abnormal sound coming from the vehicle, as if a tire had flattened. The contact pulled over on the side of the road and examined the tires and notice that the tires were fine. The contact drove the vehicle home and examined under the vehicle and notice that the fuel tank was felling due to corrosion under the vehicle. The dealer was contacted and stated that the VIN was not under NHTSA Campaign Number: 15V712000 (Fuel System, Gasoline) and did not provide any assistance. The vehicle was not repaired. The manufacturer was contacted and also stated that the VIN was not under NHTSA Campaign Number: 15V712000 (Fuel System, Gasoline) and advised to contact NHTSA. The failure mileage was 166,000.

NHTSA ID

11520053

Incident

Apr 30, 2023

Mileage

166,000 mi

O.C. Welch Ford-Lincoln of Hardeeville, SC 29927 has not completed the safety recall on the airbags for the 2010 Ford Lincoln MKX. After trying to get them to repair the airbags for over a year, they finally fixed the passenger side airbag. They originally stated they had the parts to fix driver's side, but told us they were on back-order. They said they would get in touch with us once the parts came in. It has been over 5 months and we have not heard anything from them in regards to fixing the driver's side airbag.

NHTSA ID

11513812

Incident

Oct 22, 2022

I was Driving in my 2010 Lincoln MKX January 16,2023 and the front sunroof exploded i hear a loud sound but when I looked up the front sunroof shattered, it all most caused me to have a car accident but I maintain and pull over to the side road. I really think that the manufacture done properly on the sunroof I was not using the sunroof because it’s cold outside !

NHTSA ID

11502161

Incident

Jan 16, 2023

No sensor on this year of Lincoln However front blind spot between windshield and rear view outside mirror is horrible which resulted in my accident 2 days ago...I have 2 witnesses that can confirm such difficulty seeing while turning

NHTSA ID

11478858

Incident

Aug 9, 2022

Takata recall. The contact owns a 2010 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11468704

Incident

Jun 10, 2022

The contact owned a 2010 Lincoln MKX. The contact stated while driving at 30 MPH and crossing an intersection, another vehicle crashed into the passenger’s side of the vehicle and pushed the vehicle into oncoming traffic. As a result, another vehicle crashed into the driver’s side of the vehicle. The contact was knocked out unconscious. The contact was later informed that the driver’s side air bag had exploded and projected sharp fragments that caused injuries to her body. The contact was transported to the hospital with the assistance of emergency units. The contact was diagnosed with a subdural hematoma on both sides of the brain, six broken ribs, bruised sternum, subdural hematoma on the right breast, knee injuries, neck stenosis, bruises on the ankle, and on the entire right side of the body. Additionally, the contact sustain brain hemorrhage that required brain surgery. A police report was filed. The vehicle was towed to a tow lot where it was totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 133,000. The contact stated that the passenger side airbags were replaced. While waiting for the parts to replace the driver side airbags, the accident occurred and caused harm to the contact.

NHTSA ID

11466366

Incident

Aug 9, 2021

Mileage

133,000 mi

Takata Recall. The contact owns a 2010 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11456583

Incident

Mar 25, 2021

The contact owns a 2010 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11454806

Incident

Mar 2, 2022

The front seat when we had to come to a stop the seat bounced forward and then back. Very dangerous. This should be a recall. I have many read letters of this happening for many others. It is an accident waiting to happen.

NHTSA ID

11451864

Incident

Feb 14, 2022

The contact owns a 2010 Lincoln MKX. The contact stated that the headlights failed to illuminate as needed. The dealer was made aware of the failure. The vehicle was taken to an independent mechanic who replaced the headlight bulbs and wires; however, the failure recurred. The vehicle was taken back to the mechanic, who diagnosed that the headlight wiring harness kept disconnecting. The vehicle was not repaired. The manufacturer was contacted however, the contact was not able to speak to a live representative. The failure mileage was approximately 159,000.

NHTSA ID

11447390

Incident

Jan 13, 2022

Mileage

159,000 mi

I was driving my 2010 Lincoln MKX in heavy traffic when the signal light turned red. When I pushed the brake to stop it was very stiff and I almost hit another vehicle. I could have been seriously injured if I had it another car because there is another safety recall on this vehicle relating to the driver airbag spewing shrapnel in a front end collision. I have had the recall notice regarding the air bag for almost a year already. Ford motor company deemed my vehicle safe to drive with this airbag issue. As it turns out, the brake booster bladder has a tear in it. I purchased the vehicle in 2020 and never was never sent a recall notice on the brake booster even though Ford Motor Company knew about it. According to what I have read online, Ford Motor decided that the recall was only good for a specific amount of time. How can that possibly be the case. This is a safety issue that should be covered for the life of the vehicle. Someone needs to do something about this before someone is seriously injured or killed.

NHTSA ID

11433262

Incident

Sep 13, 2021

The contact owns a 2010 Lincoln MKX. The contact stated while driving at an undisclosed speed, the brakes would fail intermittently, and the brake pedal was difficult to be depressed. The vehicle was taken to an independent mechanic and diagnosed as a brake booster failure. The contact was informed that the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.

NHTSA ID

11431002

Incident

Aug 15, 2021

Mileage

120,000 mi

First it was the alarm system it would lock me out the car. Then it was the air conditioning it would only turn on when it wanted too. Then I would press the seat cooler and it malfunctioned and I had a second degree burn on my lower back. Then the check engine light came on and it started to overheat. I pulled over turned off the ignition and the car was still running. That happened twice my mechanic would come turn the car off even by disconnecting the battery the car was still on somehow he had to disconnect another part for car to turn off. He told me not move it anymore. 15 to 20 minutes later the car was on fire and the fire department came and turned it off. I bought the car on 4/24/2021 and it was on fire on 05/27/2021.

NHTSA ID

11422924

Incident

May 27, 2021

VEHICLE WAS DRIVING DOWN HIGHWAY ON TWO LANE ROAD AROUND MOUNTAIN HIGHER ELEVATION AREA AND JUST RANDOMLY WHEEL JERKED AND TURNED ON ITS OWN AND MY BRAKES DID NOT WANT TO WORK WHEN THEY WERE WORKING JUST FINE A FEW SECONDS PRIOR AND I WOULD NOT CONTROL STEERING WHEEL AND I HEARD CAR ACCELERATION GOES MORE POWER WHICH I DID NOT DO AND IT DID ON MY OWN CAUSING ME TO HIT GUARDRAIL AND BREAK THROUGH IT AND DOWN A CLIFF SMASHING INTO A TREE ON DRIVER SIDE DOOR MAKING ME TRAPPED IN CAR WHEN AIRBAG DID NOT DEPLOY FROM STEERING WHEEL AND EXPLOSION OF CHARDS OF MENTAL AND GLASS GETTING IN MY FACE AND HAND.*DT

NHTSA ID

11415618

Incident

May 3, 2021

Mileage

120,000 mi

I OPENED MY CAR DOOR FROM THE INSIDE DRIVERS SEAT AND HEARD A LOUD POP. MY DOOR HANDLE DOESN'T SEEM BROKEN, BUT WILL NOT OPEN FROM THE INSIDE NOW. THE CAR WAS IN PARK WHEN IT HAPPENED.

NHTSA ID

11407056

Incident

Apr 7, 2021

Mileage

101,000 mi

FOR THE PAST 5 YEARS, MY DRIVER'S SEAT HAS MADE A METAL ON METAL LOUD SLIPPING NOISE WHEN MAKING TURNS AND BRAKING. THE DEALER ADVISED ME (OUT OF WARRANTY) THAT IT WAS A BROKEN SEAT TRACK AND IS COMMON OCCURRENCE. I LIVED WITH THE ANNOYANCE, BUT IT HAS RECENTLY TURNED MUCH WORSE ALLOWING THE SEAT TO MOVE A GREATER DISTANCE AND MORE FREQUENT. I AM AFRAID THE SEAT WILL COME APART OR NOT WITHHOLD IN AN ACCIDENT. MANY FORUMS IDENTIFY THIS ISSUE AMONGST MANY FORD AND LINCOLNS.

NHTSA ID

11405646

Incident

Jan 1, 2021

Mileage

101,000 mi

THE SUV WILL MAKE A NOISE WHEN BRAKING. ALSO SOMETIMES IT WILL NOT STOP THE SUV AND I'VE HAD TO HIT A DITCH TO AVOID A CAR CRASH

NHTSA ID

11383924

Incident

Sep 8, 2020

Mileage

160,000 mi

THE BRAKES ARE SPONGY WHEN PRESSURE IS APPLIED. A RECALL IS IN PLACE FOR VEHICLES PRODUCED IN THE SAME PLANT AS OUR VEHICLE. THE RECALL BEGINS WITH MAY PRODUCTION IN 2010, OUR CAR CAME FROM THAT PLANT IN APRIL 2010. PLEASE EXTENT RECALL TO COVER OUR VEHICLE FOR THE IDENTICAL PROBLEM, FROM THE IDENTICAL PLANT. AN AUTO REPAIR SHOP FOUND THE PROBLEM. WE HAVE OWNED VEHICLE LESS THAN 2 YEARS AND IT IS DRIVEN LESS THAN 2000 MILES PER YEAR. *TR

NHTSA ID

11330301

Incident

Jun 15, 2020

Mileage

89,000 mi

STARTING IN EARLY FALL 2019, MULTIPLE PROBLEMS WITH BREAKS, REPLACED ALL PADS & ROTORS NOW X 2. BREAK PEDDLE HAS INTERMITTENT SPONGY FEEL- ISN'T CONSISTENT PRESSURE, SOMETIMES IS SUPER HARD TO PRESS DOWN, OTHER TIMES PRESS IT FOR A LONG TIME AND THE VEHICLE ISN'T STOPPING. PEDDLE MAKES A HISS NOISE AND SOMETIMES STRANGE CLICKS WITH VERY INCONSISTENT PRESSURE. RE- REPLACED ALL BREAK PADS AGAIN 2/24/20, OUR MECHANIC NOTIFIED US ITS THE BREAK BOOSTER PART FAILURE. THIS IS KNOWN YEAR AND PART FAILURE FOR OUR MKX. I'VE CALLED LINCOLN. THEY REFUSE TO OFFER US THE EXTENDED WARRANTY REPAIR UPFRONT, EVEN THOUGH WE'VE PAID FOR BREAKS X2 IN LESS THAN 6 MONTHS. THIS IRREGULAR BRAKE PEDDLE PROBLEM OCCURS ON ALL ROADS FREEWAY/ SIDE STREETS. OUR VEHICLE HAS 100K MILES ON IT, WELL UNDER THEIR 150K MILE WARRANTY FOR THIS PART AND IS 10 YEARS. LINCOLN WE'D HAVE TO SUBMIT THE RECEIPT AND MAYBE THEN OUR VIN WILL BE INCLUDED IN THE RECALL WARRANTY AFTERWARD. I FEEL THE SAFETY OF MYSELF AND OUR FAMILY IS EXTREMELY JEOPARDIZED AND LINCOLN IS TRYING TO AVOID RESPONSIBILITY TO FIX THIS KNOWN PART FAILURE AT ANY LENGTH. (CALLED MICHEAL AT LINCOLN CARE ON 2/27/20 CASE #CAS25802085-V3K5D6) WE ALSO HAD PURCHASED AN EXTENDED WARRANTY ON THIS CAR FOR 36 MONTHS (BUT HAVE JUST 4K MILES OVER THE MILES LIMIT), ONLY MONTH 28. WE FEEL LINCOLN IS INTENTIONALLY BEING DISHONEST TOWARDS THEIR QUALITY AND SAFETY OF THEIR PRODUCT MKX. I'M WORRIED THAT THERE WILL BE AN ACCIDENT. I'M NOT EVEN ASKING TO COMPENSATED FOR 2 SETS OF BRAKES IN A FEW MONTHS, I AM ASKING FOR THE KNOWN FAILED BRAKE BOOSTER PART TO BE REPLACED THROUGH THE LINCOLN WARRANTY (SB-10054925) FOR LINCOLN TO STAND BEHIND THEIR CAR FOR THE SAFETY OF MY FAMILY AND OTHERS ON THE ROADWAY.

NHTSA ID

11311837

Incident

Feb 24, 2020

Mileage

100,000 mi