2014 Lincoln Mkz Hybrid Brakes Problems

The contact owns a 2014 Lincoln MKZ Hybrid. The contact stated while driving approximately 60 MPH and making a lane change, the brake pedal was depressed and went to the floorboard. The contact pumped the brake pedal however, the vehicle failed to respond as needed. The contact stated no warning light was illuminated. The contact drove the vehicle to an independent mechanic between neutral(N) and drive(D) because the brakes failed to work as designed. The independent mechanic diagnosed the vehicle and determined that the brake lines needed to be replaced and that the brake fluid reservoir needed to be refilled. The vehicle was not repaired. The manufacturer had not been informed of the failure. The contact stated that she had recently received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) and related the failure to the recall. The failure mileage was unknown.

NHTSA ID

11532359

Incident

Jan 7, 2023

The contact owns a 2014 Lincoln MKZ Hybrid. The contact stated that while driving approximately 10 MPH and pressing the brake pedal, the brake pedal extended to the floor causing the stopping distance to be extended, almost causing the vehicle to crash into the rear of another vehicle. Upon inspection, it was discovered that brake fluid had leak from the vehicle. The vehicle was later towed the residence. The cause of the failure was not yet determined. The failure mileage was 70,000.

NHTSA ID

11531541

Incident

Jul 10, 2023

Mileage

70,000 mi

The contact owns a 2014 Lincoln MKZ Hybrid. The contact stated that while driving downhill at 10 MPH, the brake pedal was depressed to the floorboard, and the vehicle failed to slow or come to a complete stop. The contact stated she was able to pull over onto a grassy area, avoiding a collision, and the vehicle stalled and failed to restart. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the dealer, who determined that the brake failure was caused by a leak in the brake hose related to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). In addition, the dealer advised the contact that the tie rod, sway bar, control arm, and wheel bearing needed to be repaired before the brakes could be repaired. The vehicle was not repaired, pending an inspection by the manufacturer. A case was opened. The failure mileage was 123,000.

NHTSA ID

11524723

Incident

Apr 22, 2023

Mileage

123,000 mi

The contact owns a 2014 Lincoln MKZ Hybrid. The contact stated while driving at approximately 70 MPH, the brake warning light illuminated. The brake pedal was depressed and went to the floorboard. The contact stated that he was able to drive the vehicle to an independent mechanic. The independent mechanic diagnosed the failure as a ruptured front driver’s side brake hose. The vehicle was repaired. The contact stated that 2-months later while driving 70 MPH, the brake warning light illuminated again, and the brake pedal was depressed and went to the floorboard again. The vehicle was driven to a Firestone repair center and diagnosed with a ruptured front passenger’s side brake hose. The brake hose was replaced. The contact stated that he received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) in April of 2023. Neither the dealer nor the manufacturer was notified due to the recall notification stating that the remedy parts were not available. The contact stated that the letter stated parts would be available in the third quarter of 2023. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair since the vehicle had already experienced the failure. The approximate failure mileage was 128,000. VIN tool confirms parts not available.

NHTSA ID

11523788

Incident

Mar 15, 2023

Mileage

128,000 mi

The contact owns a 2014 Lincoln MKZ Hybrid. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11523710

Incident

May 2, 2023

The contact owns a 2014 Lincoln MKZ Hybrid. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the brake pedal was depressed, the braking distance was extended. The manufacturer was notified of the failure and informed the contact that the part to do the recall repair was expected September 2023. The approximate failure mileage was 96,000. VIN tool confirms parts not available.

NHTSA ID

11523179

Incident

Mar 13, 2023

Mileage

96,000 mi

The contact owns a 2014 Lincoln MKZ Hybrid. The contact stated that while driving at various speeds, the brake pedal was depressed but failed to respond. The brake warning light was illuminated. The vehicle was taken to an independent mechanic on two occasions and was diagnosed that the brake pads and brake fluid needed to be replaced. The vehicle was repaired both times; however, the failure reoccurred. Additionally, the contact stated that the rear passenger’s side door was failing to close as needed; the transmission not in park(P) message was illuminated when the gear shifter was shifted into park(P). The VIN was included in Campaign Number: 20V177000 (Latches/Locks/Linkages), 22V011000 (Service Brakes, Hydraulic) and 23V162000 (Service Brakes, Hydraulic). The vehicle was taken back to the mechanic, where it was diagnosed that the front brake hose needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

NHTSA ID

11522538

Incident

Jan 1, 2023

The contact owns a 2014 Lincoln MKZ Hybrid. The contact stated that while driving approximately 10 MPH, the braking system malfunctioned, and the brake pedal was depressed and extended to the floorboard, causing the vehicle to drive out into the intersection. Upon inspection, it was discovered that brake fluid had leaked from the vehicle and the brake fluid warning light was illuminated. The cause of the failure was not yet determined. The local dealer was notified of the failure. The contact was informed that parts for NHTSA Campaign Number: 23V162000(Service Brakes, Hydraulic) were not yet available. The contact stated that the vehicle had experienced the failure listed in the recall. The manufacturer was not yet notified of the failure. The failure mileage was 114,000.

NHTSA ID

11521981

Incident

May 14, 2023

Mileage

114,000 mi

The contact owns a 2014 Lincoln MKZ Hybrid. The contact stated that while her husband was driving 20 -30 MPH and approaching a traffic light, the brake pedal was depressed, but failed to respond and went down to the floorboard. There was no warning light illuminated. The contact's husband pumped the brake pedal until the brakes responded. The contact's husband was able to continue driving. The contact's husband purchased brake fluid and added to the reservoir however, the fluid started leaking onto the ground. The vehicle was taken to an independent mechanic. The vehicle was not diagnosed nor repaired. The contact later received recall notice of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000. VIN tool confirms parts not available.

NHTSA ID

11521177

Incident

May 6, 2023

Mileage

160,000 mi

The contact owns a 2014 Lincoln MKZ Hybrid. The contact stated while driving approximately 5 MPH, the power steering failed. The contact stated that the ABS and traction control warning lights were illuminated. The contact stated that she stopped the vehicle and turn off and restarted several times and the vehicle regained normal functionality. Additionally, the contact stated that the brake pedal had become firm while driving at various speeds. The contact stated that she depressed the brake pedal to the floorboard and heard an abnormal snapping sound and the brake functionality returned. The contact stated that the ABS and traction control lights were illuminated. Additionally, the contact noted that when she placed the vehicle into park(P) with the engine running, the shift indicator would jump out of park(P) into drive(D) or into reverse(R). The contact stated that the vehicle would move in the direction of the gear that was inadvertently stated. The contact stated that the failures were intermittent but recurred several times. The contact researched online and related the failures to NHTSA Campaign Number: 15V250000 (Steering), 22V011000 (Service Brakes, Hydraulic), and 13V594000 (Power Train). The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 161,280.

NHTSA ID

11515869

Incident

Mar 13, 2023

Mileage

161,280 mi

TRIED TO STOP AT INTERSECTION AND BRAKES DID NOT WORK. KEPT PUSHING DOWN ON BRAKE WITH BOTH FEET STILL COULD NOT STOP. I SLAMMED INTO BACK OF A TRUCK AT INTERSECTIONCAUSING BAD DAMAGE TO MY CAR. I WANT FORD LINCOLN MOTOR CO. TO PAYFOR DAMAGES AND REPAIR MY CAR. IT WAS NOT MY FAULT AND I SHOULD NOT HAVE TO PAY FOR CAR TO BE FIXED WHAT ABOUT LIABILITY INSURANCE? IT WILL ALSO RAISE MY INSURANCE NOW BECAUSE EVERYONE THINKS IT WAS MY FAULT. I WAS TOOK TO HOSPITAL AND DID NOT GET TO TELL MY SIDE OF WHAT HAPPENED. I WAS ON INTERSTATE COMING UP TO RED LIGHT. STARTED TRYING TO STOP BECAUSE LIGHT WAS RED I COULD NOT STOP NO MATTER WHAT I DID AND ENDED UP SLAMMING INTO BACK OF TRUCK PRACTICALLY DESTROYING MY CAR IN THE PROCESS. I WANT MY CAR FIXED.

NHTSA ID

11183344

Incident

Feb 15, 2019

Mileage

52,000 mi

TL* THE CONTACT OWNS A 2014 LINCOLN MKZ HYBRID. WHILE APPROACHING A RED LIGHT, THE CONTACT DEPRESSED THE BRAKE PEDAL WITH FULL FORCE, BUT WAS UNABLE TO STOP THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE AND WAS ALSO REAR ENDED BY ANOTHER VEHICLE. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. CAVENAUGH FORD LINCOLN, LLC (2000 E HIGHLAND DR, JONESBORO, AR 72401) WAS CONTACTED AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 52,000.

NHTSA ID

11183243

Incident

Feb 15, 2019

Mileage

52,000 mi

BRAKES WOULD NOT WORK KEPT TRYING USING BOTH FEET AND WOULD NOT STOP CAR. ENDED UP HITTING TRUCK IN REAR CAUSING SEVERE DAMAGE TO MY CAR. I DO NOT WANT MONEY I WANT MY DAMAGES TO BE PAID SO MYCAR WILL BE BACK LIKE IT WAS BEFORE. WHAT CAN I DO WHEN MY BRAKES DID NOT RESPOND TO ME FRANTICALLY TRYING TO STOP?I WAS GOING DOWN AN INTERSTATE COMING UP TO INTERSECTION TRUCK WAS IN FRONT AND I SLAMMED INTO THE REAR WITH THE FRONT OF MY MKZ.

NHTSA ID

11183055

Incident

Feb 15, 2019

Mileage

50,000 mi