RoadVitals

2014 Lincoln Mkz Hybrid Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
26
Latest Jul 14, 2023
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
11
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
6

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2014 Lincoln Mkz Hybrid, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Brakes1343.3%
  • Other / unspecified310.0%
  • Fuel system310.0%
  • Interior & seats26.7%
  • Seat belts26.7%
  • Driver assistance26.7%
  • Steering13.3%
  • Electrical13.3%
  • Engine13.3%
  • Powertrain (other)13.3%
  • Body & structure13.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

13
reports

From owner reports, verbatim

The contact owns a 2014 Lincoln MKZ Hybrid. The contact stated while driving approximately 60 MPH and making a lane change, the brake pedal was depressed and went to the floorboard. The contact pumped the brake pedal however, the vehicle failed to respond as needed. The contact stated no warning light was illuminated. The contact drove the vehicle to an independent mechanic between neutral(N) and drive(D) because the brakes failed to work as designed. The independent mechanic diagnosed the vehicle and determined that the brake lines needed to be replaced and that the brake fluid reservoir needed to be refilled. The vehicle was not repaired. The manufacturer had not been informed of the failure. The contact stated that she had recently received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) and related the failure to the recall. The failure mileage was unknown.

NHTSA ID 11532359 · filed Jul 14, 2023

The contact owns a 2014 Lincoln MKZ Hybrid. The contact stated that while driving approximately 10 MPH and pressing the brake pedal, the brake pedal extended to the floor causing the stopping distance to be extended, almost causing the vehicle to crash into the rear of another vehicle. Upon inspection, it was discovered that brake fluid had leak from the vehicle. The vehicle was later towed the residence. The cause of the failure was not yet determined. The failure mileage was 70,000.

NHTSA ID 11531541 · filed Jul 11, 2023
All 13 reports naming brakes

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

3
reports

From owner reports, verbatim

The contact owns a 2014 Lincoln MKZ Hybrid. The contact stated while having the vehicle serviced, the lug nuts were unable to be removed from the wheels due to swelling. The vehicle was diagnosed by a local tire dealer with failure of the lug nuts. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 65,000.

NHTSA ID 11460768 · filed Apr 14, 2022

TODAY WAS THE 7TH TIRE THAT NEEDED TO BE REPLACED SINCE LEASING THIS CAR SINCE JANUARY 2014.THESE LOW PROFILE TIRES ARE TERRIBLE. I FEEL THIS IS UNACCEPTABLE. I WAS OFFERED A TIRE WARRANTY WHICH I REGRET I DID NOT PURCHASE. REGARDLESS, THIS IS A SAFETY ISSUE. THE CAR DOES NOT COME WITH A SPARE. I FEEL SOMEONE COULD END UP STRANDED SOMEWHERE. EACH TIME WAS EITHER A SMALL POTHOLE, ROCK, MINOR BUMP IN THE ROAD, OR IT JUST WENT FLAT!

NHTSA ID 10806323 · filed Nov 23, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

3
reports

From owner reports, verbatim

The contact owns a 2014 Lincoln MKZ Hybrid. The contact stated while driving at various speeds, the check engine warning light illuminated, and the vehicle stalled inadvertently. The contact was unable to veer to the side of the road and turned on the hazard lights. The contact was able to restart the vehicle after several minutes; however, the failure recurred every 2 miles. The vehicle was taken to the dealer, where the failure could not be duplicated; however, the failure recurred. The vehicle was taken back to the dealer, where the fuel rail pressure sensor was replaced; however, the failure persisted while the contact was driving back to the residence. The vehicle was taken back to the dealer, who informed the contact that the second fuel rail pressure sensor needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that she noticed a strong fuel odor while starting the vehicle, and there was white smoke coming out of the exhaust pipe. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine needed to be replaced. The vehicle was towed to the dealer, who diagnosed that there was coolant intrusion into cylinder #4, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 94,884.

NHTSA ID 11528908 · filed Jun 26, 2023

The contact owns a 2014 Lincoln MKZ Hybrid. The contact stated while driving approximately 5 MPH and accelerating from a stop at a traffic signal the vehicle stalled in the middle of traffic. The contact placed the vehicle in park(P) and attempted to restart the vehicle. The contact stated that several attempts were needed to restart the vehicle. The contact heard an abnormal sound coming from the engine compartment. The contact stated that the check engine warning light was illuminated. The contact had not taken the vehicle to a local dealer. The vehicle had not been diagnosed or repaired. The contact stated that the failure was intermittent. The contact only owned the vehicle for 30 days. The contact researched online and related the failure to NHTSA Campaign Number: 16V621000 (Fuel System, Gasoline). The manufacturer had not been informed of the failure. The failure mileage was approximately 82,000.

NHTSA ID 11494615 · filed Nov 22, 2022

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

2
reports

From owner reports, verbatim

The contact owns a 2014 Lincoln MKZ Hybrid. The contact stated that while driving at various speeds, the brake pedal was depressed but failed to respond. The brake warning light was illuminated. The vehicle was taken to an independent mechanic on two occasions and was diagnosed that the brake pads and brake fluid needed to be replaced. The vehicle was repaired both times; however, the failure reoccurred. Additionally, the contact stated that the rear passenger’s side door was failing to close as needed; the transmission not in park(P) message was illuminated when the gear shifter was shifted into park(P). The VIN was included in Campaign Number: 20V177000 (Latches/Locks/Linkages), 22V011000 (Service Brakes, Hydraulic) and 23V162000 (Service Brakes, Hydraulic). The vehicle was taken back to the mechanic, where it was diagnosed that the front brake hose needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

NHTSA ID 11522538 · filed May 17, 2023

TL* THE CONTACT OWNS A 2014 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID 10985685 · filed May 15, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

2
reports

From owner reports, verbatim

IT HAS BEEN 4 MONTHS SINCE RECALL WAS ANNOUNCED, AND NO CORRECTIVE ACTION IS YET AVAILABLE.

NHTSA ID 10969373 · filed Mar 29, 2017

PURCHASED 2014 LINCOLN MKZ VEHICLE NEW. FRONT PASSENGER RESTRAINT SYSTEM RECALL NOTICE RECEIVED IN MAIL IN DECEMBER (RECALL # 16S42). SPOKE TO LINCOLN (FORD) 1/24/17 TO ASK ESTIMATED RESOLUTION DATE AND OPEN A CASE. NO REPAIR DATE AVAILABLE. SPOKE TO LINCOLN 3/14/17 - NO REPAIR DATE AVAILABLE. CASE #S CAS-11548706 & CAS-11537859 ASSIGNED. FORD / LINCOLN REFUSED TO PROVIDE ALTERNATIVE TRANSPORTATION. DEALER OFFERED TO BUY CAR BACK FOR 40% OF NEW PRICE (CAR WAS 2 YEARS AT THE TIME). CAR IS "UNSALABLE" ACCORDING TO OTHER DEALERS DUE TO THIS RECALL. ADVISED BY FTC THAT RECALL NOTIFICATION ABSOLVES FORD OF LIABILITY IF MY FAMILY IS SERIOUSLY INJURED OR KILLED IN AN ACCIDENT AS A RESULT OF THIS FAILURE. VEHICLE WAS UNDER ORIGINAL WARRANTY WHEN THIS RECALL WAS PUBLISHED. PURCHASED $2,600 EXTENDED WARRANTY FROM FORD. FROM NHTSA WEBSITE: " NHTSA RECALL # 16V875000 - SUMMARY: DRIVER AND FRONT PASSENGER SEAT BELT ASSEMBLIES MAY NOT ADEQUATELY RESTRAIN THE OCCUPANT IN A CRASH. SAFETY RISK SEAT BELT ASSEMBLIES THAT DO NOT ADEQUATELY RESTRAIN THE OCCUPANT IN A CRASH CAN INCREASE THE RISK OF INJURY." "IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: 1-888-327-4236 OR TTY: 1-800-424-9153 OR FILE AN ONLINE COMPLAINT WITH NHTSA." "RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE" I NEED ALTERNATIVE TRANSPORTATION FROM FORD.

NHTSA ID 10965961 · filed Mar 14, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

2
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2014 LINCOLN MKZ HYBRID. WHILE STATIONARY, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING AFTER THE CONTACT DEPRESSED THE BRAKE PEDAL. THE CONTACT CRASHED INTO A POLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK, BACK, AND PELVIS. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO SANTA MONICA FORD LINCOLN OF SANTA MONICA, CALIFORNIA. THE DEALER REQUESTED THAT THE COMPUTER SOFTWARE IN THE VEHICLE BE EXAMINED. THE BODY OF THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 62,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID 11021628 · filed Sep 5, 2017

ABOVE IS FIRST TIME NOTED. CAR WILL GO INTO GEAR ON ITS OWN (WHEN THE GREEN BLINKING, OR ACCESSORY LIGHT IS ON CAR'S ENGINE IS NOT ON & NO BRAKE PEDAL PUSHED). THIS HAS HAPPENED WITH ME OUT OF CAR, OTHER PASSENGERS IN CAR, VALET MOVING CAR FOR ME),,,,,,THIS IS "DRIVING MISS DAISEY" WITHOUT A MORGAN FREEMAN (CHAUFER). CAR WILL ROLL ON ITS OWN. INTO DEALER 3 TIMES BUT NOT FIXED. DANGEROUS CAR. ONLY HAPPENS WHEN VEHICLE IS IN "PARK" OR ACCESSORY MODE (BLINKING GREEN LIGHT" & NO FOOT ON BRAKE AND NO ATTEMPT TO START CAR....JUST USING ACCESSORY (I.E. TO ROLL DOWN WINDOW). IT HAPPENS WITHOUT THE SOLID GREEN ICON LIGHT ON (OR READY TO DRIVE) AND WIT NO FOOT ON BRAKE PEDAL. *TR

NHTSA ID 10705677 · filed Apr 14, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

1
report

From owner reports, verbatim

The contact owns a 2014 Lincoln MKZ Hybrid. The contact stated while driving approximately 5 MPH, the power steering failed. The contact stated that the ABS and traction control warning lights were illuminated. The contact stated that she stopped the vehicle and turn off and restarted several times and the vehicle regained normal functionality. Additionally, the contact stated that the brake pedal had become firm while driving at various speeds. The contact stated that she depressed the brake pedal to the floorboard and heard an abnormal snapping sound and the brake functionality returned. The contact stated that the ABS and traction control lights were illuminated. Additionally, the contact noted that when she placed the vehicle into park(P) with the engine running, the shift indicator would jump out of park(P) into drive(D) or into reverse(R). The contact stated that the vehicle would move in the direction of the gear that was inadvertently stated. The contact stated that the failures were intermittent but recurred several times. The contact researched online and related the failures to NHTSA Campaign Number: 15V250000 (Steering), 22V011000 (Service Brakes, Hydraulic), and 13V594000 (Power Train). The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 161,280.

NHTSA ID 11515869 · filed Apr 6, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

1
report

From owner reports, verbatim

The contact owns a 2014 Lincoln MKZ. The contact stated that the VIN was included in NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) and the recall repair was performed, and the contact stated that several electrical systems malfunctioned after the repair. The contact stated that several attempts were needed to start the vehicle and the windows would roll up and down independently. The contact had not taken the vehicle to the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 90,000.

NHTSA ID 11528557 · filed Jun 23, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

1
report

From owner reports, verbatim

The contact owns a 2014 Lincoln MKZ Hybrid. The contact stated while driving at various speeds, the check engine warning light illuminated, and the vehicle stalled inadvertently. The contact was unable to veer to the side of the road and turned on the hazard lights. The contact was able to restart the vehicle after several minutes; however, the failure recurred every 2 miles. The vehicle was taken to the dealer, where the failure could not be duplicated; however, the failure recurred. The vehicle was taken back to the dealer, where the fuel rail pressure sensor was replaced; however, the failure persisted while the contact was driving back to the residence. The vehicle was taken back to the dealer, who informed the contact that the second fuel rail pressure sensor needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that she noticed a strong fuel odor while starting the vehicle, and there was white smoke coming out of the exhaust pipe. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine needed to be replaced. The vehicle was towed to the dealer, who diagnosed that there was coolant intrusion into cylinder #4, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 94,884.

NHTSA ID 11528908 · filed Jun 26, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

1
report

From owner reports, verbatim

The contact owns a 2014 Lincoln MKZ Hybrid. The contact stated while driving approximately 5 MPH, the power steering failed. The contact stated that the ABS and traction control warning lights were illuminated. The contact stated that she stopped the vehicle and turn off and restarted several times and the vehicle regained normal functionality. Additionally, the contact stated that the brake pedal had become firm while driving at various speeds. The contact stated that she depressed the brake pedal to the floorboard and heard an abnormal snapping sound and the brake functionality returned. The contact stated that the ABS and traction control lights were illuminated. Additionally, the contact noted that when she placed the vehicle into park(P) with the engine running, the shift indicator would jump out of park(P) into drive(D) or into reverse(R). The contact stated that the vehicle would move in the direction of the gear that was inadvertently stated. The contact stated that the failures were intermittent but recurred several times. The contact researched online and related the failures to NHTSA Campaign Number: 15V250000 (Steering), 22V011000 (Service Brakes, Hydraulic), and 13V594000 (Power Train). The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 161,280.

NHTSA ID 11515869 · filed Apr 6, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

1
report

From owner reports, verbatim

PANORAMIC ROOF ASSEMBLY USES PLASTICS TRIM PIECES ON EXTERIOR THAT DELAMINATE OVERTIME. THEY ARE ONLY USED IN THE PANORAMIC ASSEMBLY ( FRONT AND TWO SIDE ASSEMBLY FOR TRACK SYSTEM IN REAR OF VEHICLE). THIS CAR IS WASHED NORMALLY AND SHOULD NOT SHOW THAT MUCH WEAR. IF THIS WAS POWDER COATED LIKE THE REST OF THE VEHICLE. THERE WOULD BE NO COLOR ISSUE OR DELAMINATE.

NHTSA ID 11192355 · filed Mar 29, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .