2009 Lincoln Mkz Owner Complaints

Indicator light came on for passenger side airbag says it has recall and it looks as though the airbag is trying to come out of its compartment

NHTSA ID

11680810

Incident

Aug 14, 2025

The contact owns a 2009 Lincoln MKZ. The contact stated that while parked in a semi-truck parking lot, another driver was reversing where she was blocking, and the contact then attempted to avoid the collision and drive forward. The accelerator pedal was depressed however, the vehicle accelerated excessively, and the brake pedal was then depressed but failed to respond. Upon a second attempt, the brake pedal went to the floorboard, accompanied by an abnormal vibration. Consequently, the vehicle crashed into a tree. No warning lights were illuminated prior to the incident. The driver mentioned a previous incident where the vehicle reversed into a gate. The contact referenced NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The brakes had been checked previously and were reportedly functioning properly. During the crash, the air bags deployed, and the driver sustained a head injury but did not seek medical attention. No fire or police report was filed as the incident occurred on private property. The local dealer was contacted and mentioned an extended warranty. The dealer suggested towing the vehicle, but it was not diagnosed or repaired. The manufacturer was contacted multiple times, including their legal department, but no response was received. The failure mileage was approximately 110,000.

NHTSA ID

11678711

Incident

Jun 10, 2025

Mileage

110,000 mi

2 years ago air bags were replaced on a recall notice. Last week dash board is showing a warning notice with the air bag(s) again. Is there another recall for the air bags? Do I have to pay for replacement?

NHTSA ID

11667676

Incident

Jun 18, 2025

My MKZ suddenly cut off without warning lamps or messages at highway speed. There was a very quick shudder and all power lost. After pulling onto the road shoulder and waiting a few minutes, it restarted and drove normally. I stopped about 15 minutes later and switched it off. When returning to the vehicle, it would not start. I had it towed to a garage where it has been for 6 weeks. They have been unable to identify the problem and get it restarted. Online reports by others indicate this occurred with other Lincoln products over a span of a few years with no assistance from Lincoln/Ford to identify the problem. This is a HUGE safety issue, as well an immediate personal inconvenience.

NHTSA ID

11522508

Incident

Apr 6, 2023

Complaint Lincoln 2009 MKZ air vent grid on dash board broke in various places and collapse also, it appears the dash board in front of air vent grid is raised. Causing the defroster to not work properly and the window shield does not clear properly. I was told to fix the problem the whole dash board needs to be replaced. I see this as a design and manufacturer defect and that Lincoln should repair at no cost to Lincoln owners. Lincoln is a Luxury line this should not be happening.

NHTSA ID

11456017

Incident

Jul 10, 2020

The contact owns a 2009 Lincoln MKZ. The contact received notifications of NHTSA Campaign Numbers: 19V904000 (Service Brakes, Hydraulic) and 21V158000 (Air Bags) however, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11455543

Incident

Mar 7, 2022

BRAKE PEDAL FAILURE 7 MONTHS AFTER BRAKE FLUID RECALL WAS DONE.

NHTSA ID

11448753

Incident

Jan 3, 2022

The Lincoln Mercury factory chrome plated rims leak air all the time making the tires low on air or flat very often! This is a very dangerous safety hazard that can cause loss of control and having an accident resulting in serious bodily injury or death! There are many numerous other Lincoln car owners that report the same symptoms and problems. The manufacturer never plated the rims properly with nickle prior to chrome plating, thus the chrome coating constantly peels off and corrodes; thus air leaks past the tire bead and the rim surface. This sounds like a giant class action lawsuit!! I am are both very upset and scared to drive under these horrific conditions, but I have no choice as news factory rims are very expensive and I cannot afford them since I am disabled and on a fixed income.

NHTSA ID

11437067

Incident

Aug 1, 2019

Leaking brakes had to be fixed twice before recalled parts were available. When the last repair was done, dealership said they would reimburse us (since we paid full price) recalled parts labor that we had to pay for since they were on the recall. This has never happened even though we have tried multiple times to remedy. Dealership says they sent in paperwork to Ford twice for the reimbursement as they don't do that. Ford Motor Company says they dont do it that it is up to the dealer. In summary, recalled brakes were finally repaired but we had to pay full price for them though it says parts and labor would be free.

NHTSA ID

11423455

Incident

Jan 1, 2020

The contact owns a 2009 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact took the vehicle to the dealer for the recall repair and the Hydraulic Control Unit (HCU) was tested but failed. The dealer informed the contact that the HCU part for the recall repair was not available. The manufacturer was made aware of the issue and informed the contact that they had difficulties obtaining the part for the recall repair. The failure mileage was 22,000. VIN tool confirms parts not available.

NHTSA ID

11418660

Incident

May 5, 2021

Mileage

22,000 mi

TOOK MY CAR IN FOR RECALL #19V904 SAID COULD NOT FIX BECAUSE THE ECU WAS ALSO BAD, IT HAD JUST WENT OUT MY PROBLEM IS THAT FORD WILL NOT FIX THE RECALL IF I DON'T PAY THEM 777.00 TO FIX THE ECU FIRST, AND I THIK THEY SHOULD BECAUSE IT'S ALL TIED TOGETHER I.E. THE VERY SAME SYSTEM

NHTSA ID

11414694

Incident

Apr 30, 2021

Mileage

113,000 mi

BRAKE PEDAL WENT ALL THE WAY AND TOUCH BODY. IT HAPPENED TWICE IN TWO MONTHS AND 2ND TIME RESULTED IN TO CAR WRECK ON 5 MILES PER HOUR SPEED. IT IS VERY DISAPPOINTING LINCOLN SEEMS TO KNOW ABOUT THE ISSUE BUT TOOK A LONG TIME TO COVER WITH REMEDY. * (RECALL RELATED INCIDENT) TS

NHTSA ID

11408578

Incident

Apr 6, 2021

Mileage

80,000 mi

TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED DAVE SINCLAIR LINCOLN (7500 S. LINDBERGH BLVD, ST. LOUIS, MO 63125, (314) 729-2700) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11404694

Incident

Jan 1, 2020

DOT 3 BRAKE FLUID AND ANTI-LOCK BRAKE SYSTEM FUNCTION IS DEFECTIVE AND THE ISSUE IS NOT BEING ADDRESSED AFTER A NUMBER OF YEARS

NHTSA ID

11400153

Incident

Mar 10, 2021

TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS INTERMITTENTLY DEPRESSED TO THE FLOORBOARD WITHOUT WARNING. TODD JUDY FORD OF HUNTINGTON (2480 5TH AVE, HUNTINGTON, WV 25703) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED THE SAME INFORMATION AS THE DEALER. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11389780

Incident

Jan 1, 2020

TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED JACK DEMMER LINCOLN, INC. (21531 MICHIGAN AVE, DEARBORN, MI 48124, (313) 274-8800) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOOR TO STOP THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11389441

Incident

Jan 1, 2020

TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT STATED THAT WHILE APPROACHING A RED LIGHT, THE BRAKE PEDAL WAS DEPRESSED TO FLOORBOARD WHILE ATTEMPTING TO BRING THE VEHICLE TO A STOP HOWEVER, THE VEHICLE FAILED TO STOP AND THE DRIVER HAD TO PROCEED THROUGH THE RED LIGHT WITH SPEED TO AVOID A CRASH. THE BRAKE PEDAL RETURNED TO NORMAL FUNCTION AND THE CONTACT DROVE THE VEHICLE TO THE RESIDENCE. THE CONTACT ALSO STATED THAT ON ANOTHER OCCASION, THE VEHICLE FAILED TO STOP AT A STOP SIGN. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) AND CONTACTED PACIFICO MARPLE FORD LINCOLN (3015 W CHESTER PIKE, BROOMALL, PA 19008, (888) 320-6221) AND WAS INFORMED THAT PARTS WERE NOT YET AVAILABLE AT THE DEALER FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11384076

Incident

Dec 2, 2019

WE WERE SENT A RECALL NOTICE ON THE AUTO BRAKE SYSTEM JANUARY 2020. LOCAL LINCOLN DEALER DOESN'T HAVE PARTS TO REPAIR AS OF OCTOBER 2020. THE ABS LIGHT HAS CAME ON RIGHT ABOUT THE TIME OF NOTIFICATION. KEEP GETTING TOLD THAT PARTS ARE NOT AVAILABLE TO REPAIR ON THE RECALL. IF I WANTED TO PAY FOR IT THEN THEY COULD REPAIR THE PROBLEM. THIS IS NOT SATISFACTORY. DO I NEED TO NOTIFY A BETTER BUSINESS BUREAU OR WHAT DO I NEED TO DO TO GET THE REPAIR ON BREAKS WHICH COULD BE A SAFETY HAZZARD?

NHTSA ID

11366508

Incident

Jan 2, 2020

TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FORT MILL FORD (801 GOLD HILL RD, FORT MILL, SC 29708) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD. THERE WAS NO WARNING LIGHT ILLUMINATED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 144,895.

NHTSA ID

11363369

Incident

Jan 8, 2020

Mileage

144,895 mi

NHTSA RECALL 19V-904

NHTSA ID

11362160

Incident

Jan 7, 2020

Mileage

61,000 mi

TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. DORAL LINCOLN (9000 NW 12TH ST, DORAL, FL 33172; (786) 522-5351) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE TOOK AN EXCESSIVE AMOUNT OF TIME BEFORE COMING TO STOP. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED TO THE FLOOR FOR THE VEHICLE TO COME TO A STOP. THE CONTACT WAS INFORMED BY THE DEALER THAT THE ABS CONTROL MODULE NEEDED TO BE REPLACED HOWEVER, THE PART OF THE CONTROL MODULE THAT NEEDED TO BE REPLACED WAS NOT INCLUDED IN THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 94,000. THE VEHICLE WAS NOT REPAIRED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11360710

Incident

Sep 21, 2020

Mileage

94,000 mi

THERE WAS A RECALL ISSUED BY FORD FOR MY VEHICLES BRAKES IN DECEMBER 2019.(MANUFACTURER RECALL NUMBER19S54;NHTSA RECALL NUMBER19V904). THIS ISSUE HAS STILL NOT BEEN REMEDIED. MY LAST CALL TO THEIR SERVICE CENTER I WAS TOLD THAT THEY DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE TO MAKE THE REPAIRS BUT ALSO SAID THEY COULD REPLACE THE BRAKES AND CHARGE ME OVER A THOUSAND DOLLARS AND FORD WOULD REIMBURSE ME EVENTUALLY.

NHTSA ID

11355074

Incident

Sep 15, 2020

5/18/20 TOOK CAR FOR INSPECTION-FAILED BECAUSE OF BRAKES.GARAGE COULD NOT FIX TOWED TO DEALERSHIP.THEY COULD NOT FIX.TELL US NOT DRIVABLE.BEEN SITTING THERE EVER SINCE.CAR HAS 30016 MILES.AS OF THIS DATE HAVE NOT BEEN NOTIFIED OF RECALL AND CANNOT BE TOLD WHY OR WHEN PARTS WILL BE AVAILABLE. WHAT RECOURSE DO I HAVE

NHTSA ID

11341265

Incident

May 19, 2020

Mileage

30,016 mi

RE: SAFETY RECALL NOTICE 19S54/NHTSA RECALL 19V-904 2009 LINCOLN MKZ VIN#[XXX] DEAR LINCOLN CONCIERGE: I WOULD LIKE TO FILE A CLAIM PERTAINING TO THE SAFETY RECALL LISTED ABOVE. I SPENT 4 MONTHS HAVING BRAKING ISSUES AND HAD MY LINCOLN TOWED 3 TIMES BECAUSE OF BRAKE PROBLEMS. FOLLOWING HAVING THESE PROBLEMS, I RECEIVED A RECALL NOTICE FOR BRAKES. HERE IS THE TIMELINE OF MY BRAKE PROBLEMS. 10/14/2019$422.96FIRESTONE REPLACED BRAKE PADS ON FRONT AND BACK 11/2/2019 AAA TOWED LINCOLN BACK TO FIRESTONE FOR BRAKE FAILURE 11/2/2019 FIRESTONE REPLACE CALIPERS AND PADS ON REAR LEFT 11/3/2019 FIRESTONE BRAKE PEDAL TOO SOFT 3/5/2020 AAA TOWED LINCOLN BACK TO FIRESTONE FOR BRAKE FAILURE 3/5/2020 FIRESTONE STATES AIR GETTING INTO BRAKE LINE 4/22/2020$77.50AAA TOWS LINCOLN TO JONES SERVICE CENTER (CAR DEALERSHIP) TOTAL BRAKE FAILURE, [XXX] MEMBERSHIP FEE 4/22/2019$1,623.95JONES SERVICE CENTER REPLACE ABS HYDRALIC UNIT 4/22/2019$30.00RENTAL CAR FROM JONES $2,154.41TOTAL EXPENSES I HAVE ATTACHED THE DOCUMENTATION AS LISTED ABOVE. CONSEQUENTLY, LOSING YOUR BRAKES ON I-95 IS A VERY FRIGHTENING EXPERIENCE, ESPECIALLY WHEN GOING AT A HIGH RATE OF SPEED. I HAD TWO NEAR MISSES ON HAVING A SERIOUS ACCIDENT DURING BRAKE FAILURE WITH MY LINCOLN. I HAD TO HAVE THE CAR TOWED 3 TIMES WHICH COST ME A DAY OF WORK EACH TIME BECAUSE THE CAR WAS NOT DRIVABLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

11331878

Incident

Oct 13, 2018

Mileage

119,927 mi

THIS RECALL CAME OUT ON DECEMBER 18,2019! IT IS A SAFETY RECALL AND STILL HASN'T BEEN RESOLVED?! THIS IS UNACCEPTABLE!!!!! HERE IS A COPY OF SOME OF THE REPORT: NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION> 19V904 RECALL DATE: DECEMBER 18, 2019 MANUFACTURER RECALL NUMBER: 19S54 SUMMARY: ON YOUR VEHICLE, A VALVE IN THE HYDRAULIC CONTROL UNIT OF THE ANTI-LOCK BRAKING SYSTEM MAY BE STUCK OPEN. SAFETY RISK: THIS MAY RESULT IN EXTENDED BRAKE PEDAL TRAVEL REQUIRED TO STOP THE VEHICLE, INCREASING THE RISK OF A CRASH. THE CONDITION DOES NOT RESULT IN A LOSS OF BRAKING FUNCTION AND THE VEHICLE CAN BE BROUGHT TO A CONTROLLED STOP. *TR

NHTSA ID

11327055

Incident

Dec 12, 2019