Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
96
Latest Aug 29, 2022
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
57%
of 169 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
6
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
6
What this page shows
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2010 Lincoln Mkz submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 96 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming airbag
The 25 most recent of 96, in the owner's own words
Takata recall. The contact owns a 2010 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ID
11481725
Incident
Mar 25, 2021
AirbagsDriver assistance
Filed Jun 23, 2022
Crash reported1 injury reported
The contact owns a 2010 Lincoln MKZ. The contact stated that while in the car wash the transmission was shifted back to the Driver position when suddenly the vehicle experienced unintended acceleration causing the driver to lose control of the vehicle and crash into a pair of the iron post. During the crash, the front of the vehicle was severely damaged but the airbags did not deploy. The driver sustained a concussion, head laceration, neck, left leg, and right shoulder injuries which required medical treatment. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 100,000.
NHTSA ID
11470680
Incident
Jun 20, 2022
Mileage
100,000 mi
AirbagsElectricalEngine
Filed Aug 5, 2021
I traded in this 2010 Lincoln MKZ on November 24, 2018 at Classic Acura in Beaumont, Texas. Since that time I have contacted both Lincoln Motor Company by phone and email plus Kinsel Ford-Lincoln of Beaumont, Texas in person and by phone. These contacts were done multiple times and today I received another recall notice (19S54-ABS HCU Valve Concern (17X29) on the 2010 Lincoln that I no longer own. has not been keeping whoever is the new owner of the 2010 Lincoln MKZ advised of recalls.
NHTSA ID
11427902
Incident
Aug 5, 2021
Airbags
Filed Apr 27, 2021
RECEVED A SAFETY RECALL NOTICE LETTER. I NEED A RENTAL CAR OR LOANER CAR FROM DEARERSHIP FOR MY OWN SAFETY WHILE I AWAIT THE REPAIR OF MY DEFECTED DRIVER SIDE AIR BAG. MY VEHICLE IS NOT SAFE TO DRIVE AT THIS POINT.
NHTSA ID
11414102
Incident
Apr 26, 2021
Airbags
Filed Dec 10, 2018
TAKATA RECALL: THERE IS ONLY ONE LINCOLN DEALER REMAINING IN CENTRAL MASSACHUSETTS AND THEY KEEP TELLING ME THAT THERE ARE NO REPLACEMENT AIRBAGS FOR A 2010 MODEL LINCOLN MKZ SEDAN.WE HAVE BEEN TRYING TO SCHEDULE AN APPOINTMENT SINCE JULY 2017 AND I CALL MONTHLY AND KEEP GETTING THE SAME ANSWER. TIME TO ESCALATE THIS TO NHTSA
NHTSA ID
11157282
Incident
Dec 10, 2018
Airbags
Filed Dec 10, 2018
2010 LINCOLN MKZ. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS
NHTSA ID
11156330
Incident
Jul 25, 2016
Airbags
Filed Dec 6, 2018
Crash reported
TL* THE CONTACT OWNED A 2010 LINCOLN MKZ. WHILE THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED AND TURNING LEFT, THE FRONT DRIVER'S SIDE WAS STRUCK BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED. THE INSURANCE COMPANY DEEMED THE VEHICLE A TOTAL LOSS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000. *TT CONSUMER STATED VEHICLE WAS A TOTAL LOSS. *JB
NHTSA ID
11156654
Incident
Nov 21, 2018
Mileage
110,000 mi
Airbags
Filed Nov 29, 2018
HAVE HAD CAR FOR EIGHT YEARS AND STILL HAS NOT BEEN FIXED.
NHTSA ID
11154736
Incident
Apr 12, 2010
Airbags
Filed Nov 23, 2018
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HEMPSTEAD FORD LINCOLN (301 NORTH FRANKLIN STREET, HEMPSTEAD, NY 11550, (888) 457-6042) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ID
11153316
Incident
Nov 23, 2016
Airbags
Filed Nov 17, 2018
TAKATA RECALL THE MANUFACTURER HAS FAILED TO FIX THIS ISSUE WITH MY CAR.
NHTSA ID
11152190
Incident
Nov 17, 2018
Airbags
Filed Nov 13, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GEM CITY FORD LINCOLN (5101 BROADWAY STREET, QUINCY, ILLINOIS 62305, (888) 254-9078) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ID
11151337
Incident
Feb 1, 2018
Airbags
Filed Nov 9, 2018
TAKATA RECALL I HAVE BEEN CALLING THE FORD DEALERSHIP AT BILL ALEXANDER YUMA AZ AND THEY SAY DON'T HAVE NOT RECEIVED THE PART. THIS GOING ON MORE THAN 3 MONTHS IT SEEM LIKE THERE IS NO URGE OFF URGENCY PUTTING MY FAMILY IN HARMS WAY THIS VEHICLE IS THE MAIN SOURCE OF TRANSPORTATION NEED TO TAKE MY HUSBAND TO HIS DR APPT AT PHOENIX AZ AND WE DRIVE OVER 200 MILES TO PHOENIX AZ AND RETURNED TO YUMA AZ. I HAVE MORE CHANCES OF BEING IN SOME KIND OF CAR ACCIDENT.
NHTSA ID
11150267
Incident
Nov 9, 2018
Airbags
Filed Nov 7, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (KNOX FORD, 461 S DIXIE BLVD, RADCLIFF, KY 40160, (270)-351-9800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ID
11149962
Incident
Jan 11, 2018
Airbags
Filed Nov 6, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER (COURTESY FORD LINCOLN, 3533 N VERMILLION ST, DANVILLE, IL 61832, 217-442-1840) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ID
11149657
Incident
Nov 6, 2018
Airbags
Filed Nov 5, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CHUCK ANDERSON FORD (1910 W JESSE JAMES RD, EXCELSIOR SPRINGS, MO 64024, (816) 630-1700) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ID
11145313
Incident
Jul 1, 2016
Airbags
Filed Nov 2, 2018
NHTSA RECALL NUMBER 18V046; LINCOLN RECALL NUMBER 18S01 PASSENGER AIRBAG INFLATOR REPLACEMENT: I WAS FIRST NOTIFIED IN DEC 2017. STILL WAITING FOR THE NECESSARY PART TO DO THE REPAIR. PART ORDERED FOR THE SECOND TIME SEPT 12, 2018 CANNOT ALLOW A PASSENGER IN THE FRONT PASSENGER SEAT.
NHTSA ID
11145016
Incident
Dec 8, 2017
Airbags
Filed Oct 30, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SOUTH HILLS LINCOLN DEALER ((724) 941-1600, 2760 WASHINGTON RD, PITTSBURGH, PA 15241) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE PART WOULD BECOME AVAILABLE THE SECOND OR THIRD QUARTER OF 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ID
11144044
Incident
May 8, 2018
Airbags
Filed Oct 27, 2018
TAKATA AIRBAGS NOT REPLACED AS OF TODAY (10/27/2018)
NHTSA ID
11143396
Incident
Oct 27, 2018
Mileage
120,000 mi
Airbags
Filed Oct 25, 2018
TAKATA RECALL : IT HAS BEEN WELL OVER A YEAR SINCE THE INITIAL NOTIFICATION AND STILL NO END IN SIGHT FOR THE REPLACEMENT. MY CAR HAS NO VALUE, CONTINUES TO AGE AND I CANNOT SELL/TRADE IT IN FOR SOMETHING ELSE DUE TO THE AIRBAG RECALL. WHAT AM I TO DO?
NHTSA ID
11142701
Incident
May 5, 2010
Airbags
Filed Oct 25, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) AND STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIME FRAME. THE DEALER (MALOUF FORD OF NORTH BRUNSWICK, 732-951-0400, LOCATED AT 2210 US HWY 1 N BRUNSWICK, NJ 08920) STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ID
11142660
Incident
May 20, 2016
AirbagsDriver assistance
Filed Oct 18, 2018
Crash reported3 injuries reported
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. WHILE DRIVING ON A ROCKY DRIVEWAY, THE VEHICLE SKIDDED TO THE LEFT AND ACCELERATED AT A HIGH RATE OF SPEED. THE VEHICLE CRASHED INTO A DITCH. THE DRIVER SUSTAINED A HEAD INJURY. THE FRONT PASSENGER SUSTAINED BACK AND SPINAL PAIN. A FOUR YEAR OLD CHILD OCCUPANT, WHO WAS WEARING A SEAT BELT, EXPERIENCED WHIPLASH. ALL OCCUPANTS RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW YARD. NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS), BUT THE CONTACT WAS NOT NOTIFIED OF THE RECALL CAMPAIGN. THE MANUFACTURER WAS NOTIFIED OF THE CRASH. THE APPROXIMATE FAILURE MILEAGE WAS 198,000. *TT UPDATED 12/12/18*JB
NHTSA ID
11141224
Incident
Apr 4, 2018
Mileage
198,000 mi
Airbags
Filed Oct 11, 2018
I WAS NOTIFIED OF THIS RECALL FOR AIRBAGS AND TOLD TO GET A RENTAL CAR AS MY CAR IS NOT SAFE. MY CAR HAS BEEN SITTING SINCE 6/04/18 (130 DAYS) I AM STUCK DRIVING A FORD FUSION WITH LITTLE TO NO OPTION WHILE I MAKE A PAYMENT ON A CAR THAT I DO NOT GET TO ENJOY. MY CAR IS IN MY DRIVEWAY AND IN THE WAY IT IS SITTING AND NOW WON'T START. I HAVE ASKED THE DEALERSHIP FOR ANY UPDATES AND THEY DO NOT RESPOND, I SENT EMAILS AND THEY ARE IGNORED. WINTER IS COMING AND I WANT MY HEATED SEATS AND AWD. ENOUGH IS ENOUGH,.
NHTSA ID
11139592
Incident
Jun 4, 2018
Mileage
70,000 mi
Airbags
Filed Oct 3, 2018
TAKATA RECALL - RECEIVED INITIAL RECALL NOTICE JUNE 2016. (SAFETY RECALL NOTICE 16S26/NHTSA RECALL 16V-384) CALLED DEALER AND WAS TOLD WHEN PART IS AVAILABLE WE WOULD BE NOTIFIED. RECEIVED SECOND NOTICE DECEMBER 2017. CALLED DEALER AND WAS AGAIN TOLD WHEN PART IS AVAILABLE WE WOULD BE NOTIFIED. MAY 2018 RECEIVED THIRD NOTICE WHICH INCLUDED INFORMATION ABOUT CAR RENTAL OPPORTUNITY. WE RESEARCHED OFFER AND DECIDED TO BEGIN PROCESS. FOURTH NOTICE RECEIVED JULY 2018. DEALER MADE APPOINTMENT FOR A RENTAL CAR AND WE BEGAN RENTAL ON AUGUST 7, 2018. OUR LINCOLN IS STORED IN OUR GARAGE SINCE AUGUST 7. MILEAGE AT TIME OF STORAGE 104,480. WE ARE NOW DRIVING OUR FOURTH RENTAL CAR (FIRST THREE WERE NOT ACCEPTABLE) AND HEADING TO OUR SECOND INSPECTION BY THE RENTAL COMPANY OCTOBER 6, 2018. WE CALL THE DEALER ONCE EACH WEEK TO ASCERTAIN WHEN THE PART IS EXPECTED AND ARE TOLD THAT THE PART IS UNIQUE TO OUR CAR AND WE MUST WAIT UNTIL THE MANUFACTURER GETS TO OUR MAKE AND MODEL. FIFTH RECALL NOTICE RECEIVED SEPTEMBER 2018. DEALER: HANSEL FORD LINCOLN, 3075 CORBY AVENUE, SANTA ROSA CA 95407 707.543.7460 CAR RENTAL: ENTERPRISE, 2979 CORBY AVENUE, SANTA ROSA CA 95407 707.579.5664
NHTSA ID
11133105
Incident
Jun 15, 2016
Airbags
Filed Sep 5, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT CALLED JIM BASS FORD AT (325) 949-4621 (LOCATED AT 4032 W HOUSTON HARTE EXPY, SAN ANGELO, TX 76901) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ID
11124490
Incident
Jan 11, 2018
Airbags
Filed Aug 29, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (ALLAN VIGIL FORD/LINCOLN, 6700 MOUNT ZION, MORROW, GA 30260) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ID
11123183
Incident
Jan 29, 2018
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own