Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest Jun 23, 2022
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
7%
of 169 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
9
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
6
What this page shows
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2010 Lincoln Mkz submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming driver-assistance
Shown in the owner’s own words, exactly as filed
AirbagsDriver assistance
Filed Jun 23, 2022
Crash reported1 injury reported
The contact owns a 2010 Lincoln MKZ. The contact stated that while in the car wash the transmission was shifted back to the Driver position when suddenly the vehicle experienced unintended acceleration causing the driver to lose control of the vehicle and crash into a pair of the iron post. During the crash, the front of the vehicle was severely damaged but the airbags did not deploy. The driver sustained a concussion, head laceration, neck, left leg, and right shoulder injuries which required medical treatment. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 100,000.
NHTSA ID
11470680
Incident
Jun 20, 2022
Mileage
100,000 mi
Driver assistanceElectricalSuspension
Filed Jul 1, 2019
THE RADIO BLEW OUT, AFTER LINCOLN INSTALLED THE AN AIRBAG THAT WAS RECALLED. IT'S SOUNDED LIKE A BODY DROP ON THE VEHICLE ALSO THE AIRBAG LIGHT CAME BACK ON.
NHTSA ID
11228821
Incident
Jun 14, 2019
Mileage
10,500 mi
AirbagsDriver assistance
Filed Oct 18, 2018
Crash reported3 injuries reported
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. WHILE DRIVING ON A ROCKY DRIVEWAY, THE VEHICLE SKIDDED TO THE LEFT AND ACCELERATED AT A HIGH RATE OF SPEED. THE VEHICLE CRASHED INTO A DITCH. THE DRIVER SUSTAINED A HEAD INJURY. THE FRONT PASSENGER SUSTAINED BACK AND SPINAL PAIN. A FOUR YEAR OLD CHILD OCCUPANT, WHO WAS WEARING A SEAT BELT, EXPERIENCED WHIPLASH. ALL OCCUPANTS RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW YARD. NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS), BUT THE CONTACT WAS NOT NOTIFIED OF THE RECALL CAMPAIGN. THE MANUFACTURER WAS NOTIFIED OF THE CRASH. THE APPROXIMATE FAILURE MILEAGE WAS 198,000. *TT UPDATED 12/12/18*JB
NHTSA ID
11141224
Incident
Apr 4, 2018
Mileage
198,000 mi
AirbagsBrakesDriver assistance
Filed Mar 24, 2016
Crash reported1 injury reported
TL* THE CONTACT OWNED A 2010 LINCOLN MKZ. WHILE PULLING OFF FROM A STOP SIGN AND MAKING A RIGHT TURN, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A POLE. THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED AN INJURY TO THE RIGHT HAND THAT NEEDED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A JUNKYARD. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.
NHTSA ID
10851355
Incident
Feb 25, 2016
Mileage
43,000 mi
BrakesDriver assistance
Filed Jan 28, 2016
Crash reported
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING OUT OF A PARKING LOT, THE CONTACT PROCEEDED TO MAKE A RIGHT TURN AND THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY. THE BRAKES WHERE DEPRESSED BUT FAILED TO RESPOND. AS A RESULT, THE VEHICLE CRASHED INTO A SNOW BANK. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED INTERMITTENTLY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 27,000. UPDATED 03/16/16*LJ *JS
NHTSA ID
10822904
Incident
Jan 28, 2016
Mileage
27,000 mi
Driver assistance
Filed Aug 6, 2014
Crash reported
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. WHILE DRIVING IN REVERSE, THE VEHICLE ACCELERATED INADVERTENTLY. THE CONTACT CRASHED THE VEHICLE INTO A TOW TRUCK. THERE WERE NO INJURIES. AN INDEPENDENT MECHANIC REPAIRED THE ACCELERATOR PEDAL. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14E028000 (EQUIPMENT). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
NHTSA ID
10619251
Incident
May 22, 2014
Mileage
50,000 mi
Driver assistance
Filed Oct 22, 2013
Crash reported
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT WHILE REVERSING, THE ENGINE RPMS INCREASED EXCESSIVELY AS THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE VEHICLE CRASHED INTO TWO OTHER VEHICLES. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC BUT A DIAGNOSTIC WAS NOT PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 22,464.
NHTSA ID
10548890
Incident
Oct 16, 2013
Mileage
22,464 mi
Body & structureDriver assistance
Filed Sep 13, 2013
Crash reported
I WAS PARKED ALMOST PERPENDICULAR TO THE CURB (THAT WAS THE WAY THE PARKING SPOTS WERE SET.) I PUT THE CAR INTO REVERSE AND WAS ABOUT TO BACK OUT WHEN I SAW A CAR IN MY REAR VIEW. I QUICKLY SHIFTED INTO DRIVE AND PUT MY FOOT ON THE BRAKE. THE CAR SUDDENLY ACCELERATED FORWARD ABOUT A FOOT OR MORE BEFORE STRIKING A LAMP POST. THERE WAS EXTENSIVE DAMAGE TO THE RIGHT FRONT HEADLIGHT AS WELL AS THE BUMPER, GRILL AND HOOD. THE AIRBAGS DID NOT DEPLOY AND THERE WAS NO INJURY TO THE OTHER 2-PASSENGERS. THIS WAS NOT THE FIRST TIME THIS PHENOMENON HAS HAPPENED. THE SUDDEN SURGE HAS OCCURRED AT LEAST TWICE BEFORE. BOTH TIMES WHEN I WAS ON A HILL AND PUT MY FOOT ON THE BRAKE TO KEEP THE CAR FROM ROLLING BACK. *TR
NHTSA ID
10543457
Incident
Aug 29, 2013
Mileage
45,000 mi
Driver assistanceElectricalPowertrain (other)
Filed Jun 1, 2012
Crash reported
BACKED CROOKEDLY INTO PARKING SLOT IN PUBLIC PARKING LOT. TRIED TO STRAIGHTEN CAR IN SLOT BY SLOWLY MOVING FORWARD. CAR ON ITS OWN LURCHED AHEAD AT HIGH RATE OF SPEED; BRAKES HAD LITTLE EFFECT AND I STRUCK A PARKED CAR. SOMEHOW SHIFTED INTO REVERSE AND CAR ON ITS OWN GAINED FEROCIOUS SPEED TRAVELING BACKWARDS. THIS FORWARD, THEN BACKWARD PATTERN CONTINUED ON ITS OWN WHILE I STRUGGLED TO CONTROL THE STEERING WHEEL. IN REVERSE, CAR CONTINUED GAINING SPEED BEYOND MY CONTROL, WHEELING ABOUT THE PARKING LOT AND STRIKING 3 OR 4 ADDITIONAL AUTOS. DURING ALL THIS TIME THE CAR SHOT MOSTLY BACKWARD AT INCREASINGLY FASTER SPEEDS IN WIDE ARCS, IN PINBALL FASHION. EVENTUALLY THE REPEATED HAMMERING BY MY CAR AGAINST OTHER PARKED VEHICLES SLOWED MY CAR ENOUGH THAT I COULD BRAKE FINALLY, AND TURNED OFF THE ENGINE. ALTOGETHER MY AUTO HAD STRUCK AND SERIOUSLY DAMAGED 6 OTHER VEHICLES. ACCELERATOR SEEMED STUCK DURING THE EVENT, AND BRAKES HAD NO EFFECT UNTIL CAR'S SPEED WAS SUFFICIENTLY SLOWED--BEFORE OPERATING. DAMAGE TO MY AUTO, PARTICULARLY THE ENTIRE FRONT END--GRILL AND FRONT FENDERS--WAS EXTENSIVE. *TR
NHTSA ID
10460314
Incident
May 12, 2012
Mileage
5,100 mi
Driver assistanceElectricalFuel system
Filed Feb 23, 2012
DRIVING AT 35 MPH, TRIED TO SLOW DOWN FOR A STOP LIGHT. CAR WOULD NOT SLOW, BRAKES WERE INEFFECTIVE AGAINST THE MOTOR THAT WAS STUCK ACCELERATING. I PUT CAR IN NUETRAL ( AS CAR ENGINE RACED) AND COASTED INTO A BUSINESS PARKING LOT. I SHUT OFF CAR AND RESTARTED. ENGINE REVS WERE NORMAL. I PUT CAR BACK INTO DRIVE AND DROVE BACK TO WORK, THE RPM'S WERE SURGING, BUT NOT OUT OF CONTROL THIS TIME. *TR
NHTSA ID
10449090
Incident
Feb 23, 2012
Mileage
58,136 mi
Driver assistance
Filed Sep 15, 2011
Crash reported1 injury reported
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. WHILE ATTEMPTING TO PARK AT APPROXIMATELY 5 MPH, THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT APPLIED THE BRAKES BUT THE VEHICLE DID NOT RESPOND. THE VEHICLE CRASHED INTO A BRICK WALL CAUSING DAMAGE TO THE FRONT END OF THE VEHICLE. THE PASSENGER SUSTAINED BRUISING AND THE VEHICLE WAS TOWED TO A LOCAL AUTO BODY SHOP. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. UPDATED 10/18/11*LJ UPDATED 3/30/12 *CN
NHTSA ID
10425627
Incident
Sep 11, 2011
Mileage
20,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own