Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
22
Latest Nov 11, 2006
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
11%
of 192 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 1998 Lincoln Navigator submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 22 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming steering
Shown in the owner’s own words, exactly as filed
Steering
Filed Nov 11, 2006
I WAS DRIVING ON A STRAIGHT STRETCH OF ROAD THROUGH RIVERSIDE, PA DOING 35 MPH WHEN I EXPERIENCED VIOLENT SHAKING IN THE FRONT END OF THE VEHICLE. I HAD EXTREME DIFFICULTY MAINTAINING CONTROL OF THE VEHICLE AND ALMOST HIT 3 PEOPLE WALKING ALONGSIDE THE ROAD. WHEN I WAS ABLE TO STOP THE VEHICLE I DISCOVERED THAT THE INNER TIE ROD HAD BROKEN AND THAT THE RIGHT FRONT PASSENGER WHEEL WAS COMPLETELY TURNED INWARD. THE INNER TIE ROD AND ASSOCIATED MECHANICAL PARTS WERE REPLACED. (OLD PARTS NOT AVAILABLE). *JB
NHTSA ID
10173179
Incident
Jun 16, 2006
Mileage
52,800 mi
Steering
Filed Mar 30, 2005
I VISITED MY FATHER WHO LIVES 22 MILES AWAY. I MADE IT THERE AND BACK FINE. I JUST GOT BACK INTO MY HOMETOWN WHEN I CROSSED A SET OF TRACKS THAT ARE ON A TURN. I WAS TRAVELING APPROXIMATELY 35 MPH. AFTER CROSSING THEM I STRAIGHTENED MY WHEELS AND MY NAVIGATOR BEGAN TO SHAKE WITH EXTREME VIOLENCE. I IMMEDIATELY BRAKED AND TURNED DOWN A SIDE ALLEY TO GET OFF THE STREET. THAT'S WHEN I SEEN THE BROKEN PASSENGER SIDE TIE ROD.*AK
NHTSA ID
10116129
Incident
Mar 30, 2005
Mileage
92,000 mi
Steering
Filed Nov 30, 2004
TOTAL LOSS OF STEERING DUE TO FAILURE OF LEFT OUTER TIE ROD. REPAIRED UNDER EXTENDED WARRANTY, RECURRED. *BF THE SECOND LOSS OF STEERING OCCURRED WHILE THE CONSUMER BACK OUT OF THE GARAGE. *SC
NHTSA ID
10103393
Incident
Jul 5, 2002
Steering
Filed Sep 8, 2004
FAX FM ARCHIE BICE (PA) RE DEFECTIVE TIE ROD ON HIS WIFE'S 1998 LINCOLN NAVIGATOR.*MR WHILE DRIVING OVER A SPEED BUMP THE FRONT OF THE VEHICLE JUMPED SIDEWAYS IN A VIOLENT MANNER. THE CONSUMER DROVE OVER ANOTHER SPEEDBUMP AND THE SAME THING HAPPENED. THE CONSUMER'S HUSBAND CHECKED THE VEHICLE WHEN SHE GOT HOME AND NOTICED THAT THE TIE ROD BROKE OFF AT THE END (THE BALL SEPARATED FROM THE SOCKET). THE CONSUMER CONTACTED THE MANUFACTURER AND WAS TOLD THAT THIS FAILURE WAS NOT A COMMON PROBLEM THEREFORE NO THEY WOULD NOT PROVIDE ANY ASSISTANCE. *NM
NHTSA ID
10091572
Incident
Jul 23, 2004
Mileage
112,329 mi
Steering
Filed Aug 16, 2004
VEHICLE'S TIE ROD BROKE ON 1998 LINCOLN NAVIGATOR.*MR WHILE DRIVING OVER A SPEED BUMP THE FRONT OF THE VEHICLE JUMPED SIDEWAYS IN A VIOLENT MANNER. THE CONSUMER DROVE OVER ANOTHER SPEEDBUMP AND THE SAME THING HAPPENED. THE CONSUMER'S HUSBAND CHECKED THE VEHICLE WHEN SHE GOT HOME AND NOTICED THAT THE TIE ROD BROKE OFF AT THE END (THE BALL SEPARATED FROM THE SOCKET). THE CONSUMER CONTACTED THE MANUFACTURER AND WAS TOLD THAT THIS FAILURE WAS NOT A COMMON PROBLEM THEREFORE NO THEY WOULD NOT PROVIDE ANY ASSISTANCE. *NM
NHTSA ID
10089115
Incident
Jul 23, 2004
Mileage
112,329 mi
Steering
Filed Aug 10, 2004
WHILE DRIVING 15 MPH THE LEFT FRONT WHEEL TURNED OPPOSITE TO THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT SHOP, AND TECHNICIAN DETERMINED TIE ROD POPPED OFF THE STEERING COLUMN. DEALERSHIP WAS NOT NOTIFIED. *AK
NHTSA ID
10087559
Incident
Aug 10, 2004
Steering
Filed Jun 29, 2004
WITHOUT ANY WARNING WHILE BACKING THE TRUCK UP, THE FRONT RIGHT WHEEL LAID SIDEWAYS. THE TRUCK WAS TOWED TO THE DEALERSHIP FOR EXAMINATION. THE TECHNICIAN REPLACED THE TIE ROD END AND THE PITMAN ARM. *JB BOTH TIE RODS FAILED. *SC *JB
NHTSA ID
10073824
Incident
Jul 4, 2002
Mileage
91,537 mi
Steering
Filed Oct 27, 2003
STEERING LINKAGE. *AK
NHTSA ID
10043648
Incident
Oct 27, 2003
Mileage
66,872 mi
SteeringSuspension
Filed Jun 27, 2003
WHILE DRIVING, THE LEFT TIE ROD SEPARATED, WHICH ALMOST CAUSED AN ACCIDENT. *JB WHILE DRIVING, THE RIGHT TIE ROD SEPARATED. (ALL PARTS WERE REPLACED BY THE DEALER) THE CONSUMER WAS ABLE TO STOP THE VEHICLE WITHOUT CAUSING AN ACCIDENT BECAUSE BOTH FAILURES OCCURRED AT A LOW SPEED. WHEN THE TIE ROD BROKE, ALONG WITH THE INNER BINDING, THE REACTION WAS EXTREMELY VIOLENT AND DIFFICULT TO CONTROL. THE LEFT INNER AND OUTER TIE ROD END WERE REPLACED. THE SWAY BAR LINK HAD BROKEN. (THE RIGHT TIE ROD END AND SWAY BAR LINK WAS REPLACED) *SCC *JB
NHTSA ID
10020173
Incident
Aug 22, 2001
Mileage
38,216 mi
Steering
Filed Apr 10, 2003
THE TIE ROD ASSEMBLY FAILED. *JB THE CONSUMER WAS AT A STOP SIGN AND JUST COMPLETED A RIGHT TURN WHEN IT APPEARED THAT THE LEFT TIE ROD HAD BROKEN. SCC
NHTSA ID
10015582
Incident
Apr 4, 2003
Mileage
76,162 mi
Steering
Filed Sep 4, 2002
LINCOLN DEALER WAS NOT CONCERNED ABOUT THE PROBLEM. NO SAFETY DEFECT LISTED. *AK
NHTSA ID
766719
Incident
Sep 10, 2001
Steering
Filed Sep 4, 2002
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
NHTSA ID
766718
Incident
Sep 10, 2001
BrakesElectricalSteering+1 more
Filed Aug 14, 2002
WHILE TRAVELING ON HIGHWAY CONSUMER NOTICED THAT VEHICLE WILL BOUNCE DOWN TO THE GROUND. DEALERSHIP IS AWARE OF PROBLEM.*AK CONSUMER STATED THE SUSPENISON LIGHT WOULD ILLUMINATE, THE AIR COMPRESSOR RELAY WAS REPLACED FOR THE REAR SUSPENSION, THE FRONT WASHER WAS INOPERATIVE, CIGARETTE LIGHTER WAS INOPERATIVE, DEALER FOUND A FUSE TO BE BLOWN, THE ABS LIGHT ILLUMINATED, RIGHT FRONT SPEED SENSOR WAS REPLACED, ALSO THE RIGHT FRNT PITMAN ARM WAS REPLACED, AND THE THE FRONT PADS AND ROTORS WERE REPLACED SUE TO THEM BEING WORN WHICH WERE CAUSING NOSIE TO BE HEARD BY THE CONSUMER.*JB
NHTSA ID
8016383
Incident
May 1, 2001
SteeringSuspension
Filed Jul 8, 2002
VEHICLE WAS GOING 35-40MPH AND THE FRONT END STARTED VIOLENTLY SHAKING DUE TO TIE ROD BREAKING. VEHICLE WAS VERY HARD TO CONTROL AT A LOW SPEED DUE TO WHEELS LOCKING IN A TURNING POSITION WITH THE STEERING WHEEL STILL SPINNING. VEHICLE WAS JUST IN FOR REPAIR A WEEK BEFORE TO REPLACE THE SWAY BAR. DEALER NOTIFIED. *AK THE CONSUMER STATED THAT THE SERVICE MANAGER AT DEALER STATED THAT THEY HAVE HAD SIMILAR PROBLEMS WITH THE NAVIGATOR. *SCC
NHTSA ID
8013376
Incident
Jul 5, 2002
Steering
Filed Jun 2, 2002
CONSUMER STATES THAT THE TIE RODS BROKE OFF WHILE THE CONSUMER WAS DOING 70 MPH AND THEN WHEN THE CONSUMER WAS DOING 25 MPH. CONTACTED DEALER
NHTSA ID
8010910
Incident
Oct 2, 2001
Steering
Filed Sep 6, 2001
THE CURRENT DESIGN OF THE TIE ROD IS SUCH THAT, WHEN IT WEARS OUT OR FAILS IT COMPLETELY FALLS APART. ON THE PREVIOUS DESIGN OF THE TIE ROD, EVEN AFTER FAILURE, THE BALL WAS CAPTURED AND COULD NOT COME APART UNTIL IT WAS COMPLETELY WORN OUT AFTER THOUSANDS OF MILES ALLOWING FOR PLENTY OF WARNING.*AK
NHTSA ID
751817
Incident
Aug 24, 2001
Steering
Filed Aug 30, 2001
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
NHTSA ID
751400
Incident
Aug 25, 2001
Steering
Filed Jul 7, 2001
MY SUV SURVES TO THE RIGHT SO BAD I HAVE TO HOLD THE STEERING VERY CARFULLY I TOOK IT TO THE DEALER 7 TIMES NO LUCK SOMEONE PLEASE HELP I AM VERY UPSET!!*AK
NHTSA ID
748062
Incident
Dec 1, 2000
EngineSteering
Filed Jun 10, 2000
CONSISTENT INTENSE KNOCKING FOLLOWING "COLD" START. CONSIDERABLE INCREASE IN OIL CONSUMPTION. *AK
NHTSA ID
723852
Incident
May 5, 1999
Steering
Filed Feb 25, 2000
WE WERE SITING IN THE PARKINGLOT WHEN WE HEARD A LOUD BANG AND THE FRONT LEFT SIDE OF THE NAVIGATOR DROPPED I GOT OUT TO SEE WHAT HAD HAPPEND AND LOOK UNDER THE CAR AND SAW THE END OF THE ROD HANGING DOWN. IT FAILD RIGHT WHERE IT WOULD CONECT TO THE FRONT SUSPENSION I HAVE NEVER SEEN A TIE ROD FAIL BEFORE. AND TOO FAIL WHILL WE WERE NOT DRIVING WAS NICE. I HAD JUST PULLED INTO THE PARKING LOT AND HAD BEEN PARKED FOR ABOUT TEN MINUTES WHEN IT JUST FAILLED. *AK
NHTSA ID
719230
Incident
Feb 24, 2000
AirbagsSteering
Filed Feb 18, 1999
Crash reported1 injury reported
DRIVING AT APPROXIMATELY 60 MPH CONSUMER HAD LOST CONTROL OF VEHICLE. VEHICLE THEN ROLLEDOVER ,TUMBLING ALONG SIDE OF THE MEDIAN, FRONT END WAS TOTALLY DAMAGED, AND DUAL AIRBAGS DID NOT DEPLOY, CAUSING INJURIES. *AK
NHTSA ID
834971
Incident
Feb 1, 1999
Steering
Filed Apr 21, 1998
THE STEERING IS NOT RESPONSIVE ENOUGH FOR ROAD TRACKING. CONSTANTLY HAS TO ADJUST THE STEERING WHEN DRIVING THE TRUCK. CONTACTED THE DEALER ABOUT CORRECTING THE PROBLEM. *AK
NHTSA ID
822183
Incident
Jan 18, 1998
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own