Owner-reported complaints naming the suspension system, filed with NHTSA
Data refreshed
Suspension reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
25
Latest Jul 18, 2016
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
13%
of 192 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
4
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
23
What this page shows
Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 1998 Lincoln Navigator submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 25 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming suspension
Shown in the owner’s own words, exactly as filed
BrakesOther / unspecifiedSuspension
Filed Jul 18, 2016
TL* THE CONTACT OWNS A 1998 LINCOLN NAVIGATOR. WHILE DRIVING APPROXIMATELY 65 MPH, THE REAR OF THE VEHICLE INDEPENDENTLY SWAYED FROM SIDE TO SIDE WITHOUT WARNING. IN ADDITION, THE CONTACT MENTIONED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND AND THE REAR OF THE VEHICLE BEGAN TO SCRAPE ACROSS THE GROUND. THE CONTACT MENTIONED THAT THE VEHICLE STOPPED INDEPENDENTLY. AFTER INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE LUG NUTS ON THE REAR PASSENGER SIDE WHEEL FRACTURED AND CAUSED THE WHEEL TO DISENGAGE FROM THE VEHICLE. THE ENTIRE REAR OF THE VEHICLE WAS FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRAME, THE DRIVE SHAFT, THE TRANS AXLE, THE TRANSFER CASE, THE REAR AXLE, THE BEARING, AND THE REAR LUG NUTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.
NHTSA ID
10885556
Incident
Mar 18, 2016
Mileage
69,000 mi
AirbagsOther / unspecifiedSuspension
Filed Apr 20, 2016
Crash reported1 injury reported
I WAS DRIVING ABOUT 40 MPH ON A RODE A DROVE EVERYDAY SOMETHING BROKE ON MY 98 LINCOLN NAVIGATOR . THE GUYS WHO FLIPPED IT BACK OVER SAID THE SUSPENSION BROKE I SCRAPED A GUARDRAIL THEN STRAIGHT ACROSS THE ROAD HEAD ON WITH A TREE I FLIPPED UP ON MY HEADLIGHTS SPUN LIKE THAT THEN ROLLED 50 MORE FEET DOWN THE ROAD IT KNOCKED ME OUT ON IMPACT BUT A FRIEND WAS IN FRONT OF ME AND SEEN THE WHOLE THING I HAD A SEVERE CONCUSSION AND BROKE MY BACK N FOUR PLACES NONE OF THE AIRBAGS DEPLOYED I WOULD NOT RECOMMEND THIS TYPE OF VEHICLE FOR ANYONE THERE ARE SO MANY COMPLAINTS ABOUT THE SUSPENSION AND AIR SHOCKS NOT WORKING MY SONS ALMOST LOST THEIR MOM BC THE SUSPENSION BROKE IT WAS A VERY WELL MAINTAINED VEHICLE ONE OWNER BE FORE ME WHO TOOK VERY GOOD CARE OF IT I ONLY DROVE IT FOR 5 MONTHS ABOUT 20 MILES ADAY TO WORK IN BACK IT WAS NOT LACK OF MAINTENANCE OR ANYTHING LIKE THAT
NHTSA ID
10860549
Incident
Dec 17, 2015
Mileage
200,000 mi
Other / unspecifiedPowertrain (other)Suspension
Filed Apr 8, 2016
Crash reported2 injuries reported
WHEELS ARE NOT SAFE AND VERY DANGEROUS AND RANDOMLY BREAKING OFF ALL SCREWS WHILE DRIVING AND RUINED THE FRAME AND DRIVE SHAFT TRANSMISSION SUSPENSION ETC... HIGHWAY 10 WEST AND VEHICLE BECAME UNSTOPPABLE AS BRAKES ALSO NEW BUT FAILED WITHOUT 4TH WHEEL THIS OCCURRED 1ST ON MORNING AFTER ST PATRICKS DAY 2016 AND THE TIRES WERE GOOD AND WHEELS WERE BOLTED WITH LUGNUT IMPACT DRILL AND MECHANIC SAID THERS A RECALL AND THE ORIGINAL OWNER WAS UNAWARE BUT LINCOLN CLAIMS THEY TRIED TO FIX BEFORE IN 1999 BUT ANAHEIM WAS FRAUDULENTLY CLAIMING REPAIRS THAT WERE NEVER COMPLETED BECAUSE THE OWNER ALWAYS ONLY WENT TO THE DEALER WHERE PURCHASED NEW AND THE WARRANTY WAS IN EFFECT 69,863 MILES .
NHTSA ID
10854253
Incident
Mar 17, 2016
Mileage
69,291 mi
Body & structureSuspension
Filed Oct 7, 2009
THE AIR COMPRESSOR CONTINUES TO FAIL, THIS CAUSES THE BACK OF THE VEHICLE TO DROP WAY DOWN. IF THIS HAPPENS WHILE THE VEHICLE IS TRAVELING ON THE FREEWAY I AM AFRAID THAT THE VEHICLE CAN FLIP OVER WITH MYSELF AND MY BABY. *TR
NHTSA ID
10286680
Incident
Oct 4, 2009
Mileage
124,233 mi
Suspension
Filed Sep 24, 2009
TL* THE CONTACT OWNS A 1998 LINCOLN NAVIGATOR. THE CONTACT STATED THAT UPON ENTERING THE VEHICLE SHE NOTICED THAT IT WAS LOW TO THE GROUND. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY, AND A TECHNICIAN CONCLUDED THAT THE SUSPENSION SENSORS FAILED. NO REPAIRS WERE MADE. THE FAILURE AND CURRENT MILEAGES WERE 170,000. UPDATED 12/7/09 *CN UPDATED 12/08/09.*JB
NHTSA ID
10285162
Incident
Sep 21, 2008
Mileage
170,000 mi
Suspension
Filed May 18, 2004
REAR AIR SUSPENSION TOTAL FAILURE WITHOUT WARNING. *AK
NHTSA ID
10072810
Incident
May 15, 2004
Mileage
50,000 mi
Suspension
Filed Oct 27, 2003
SUSPENSION LEVELING SYSTEM FAILURE. *AK
NHTSA ID
10043647
Incident
Oct 27, 2003
Mileage
66,872 mi
SteeringSuspension
Filed Jun 27, 2003
WHILE DRIVING, THE LEFT TIE ROD SEPARATED, WHICH ALMOST CAUSED AN ACCIDENT. *JB WHILE DRIVING, THE RIGHT TIE ROD SEPARATED. (ALL PARTS WERE REPLACED BY THE DEALER) THE CONSUMER WAS ABLE TO STOP THE VEHICLE WITHOUT CAUSING AN ACCIDENT BECAUSE BOTH FAILURES OCCURRED AT A LOW SPEED. WHEN THE TIE ROD BROKE, ALONG WITH THE INNER BINDING, THE REACTION WAS EXTREMELY VIOLENT AND DIFFICULT TO CONTROL. THE LEFT INNER AND OUTER TIE ROD END WERE REPLACED. THE SWAY BAR LINK HAD BROKEN. (THE RIGHT TIE ROD END AND SWAY BAR LINK WAS REPLACED) *SCC *JB
NHTSA ID
10020173
Incident
Aug 22, 2001
Mileage
38,216 mi
Suspension
Filed Nov 1, 2002
I PURCHASED MY LINCOLN NAVIGATOR IN 1998. THE PROBLEM I HAVE IS THAT THE AIRBAGS FILLED UP WHILE DRIVING AND CAUSE THE VEHICLE TO TO SWERVE. THE SUSPENSION STAYS IN THE UP POSITION. I HAVE HAD THIS PROBLEM CORRECTED ONCE AND IT COST ME $500.00 DOLLARS. WHEN THE AIRBAGS FILL WITH AIR THE TRUCK IS RAISED IN THE REAR TO A VERY UNSAFE DRIVING HEIGHT THAT SHIFTS MOST OF THE WEIGHT OF THE TRUCK ONTO THE FRONT WHEELS. THE FIRST TIME I ENCOUNTERED THIS PROBLEM WAS AT 55000 MILES AND NOW AT 96500 THE PROBLEM HAS OCCURED AGAIN. I'M SURE THE DEALER WILL NOT REPAIR MY $50,000.00 VEHICLE WITHOUT CHARGE, BUT I'M STILL HEADED FOR THE DEALERSHIP NEXT WEEK TO GET THE PROBLEM CORRECTED BECAUSE IT IS TO UNSAFE TO DRIVE IN THE CONDITION IT IS IN NOW. DT
NHTSA ID
769197
Incident
Oct 20, 2002
Suspension
Filed Oct 25, 2002
CONSUMER STATES, THE REAR AIR SUSPENTION COMPRESSOR IS LEAKING. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS
NHTSA ID
8021615
Incident
Oct 21, 2002
Suspension
Filed Aug 26, 2002
15 deaths reported
HI MY NAME IS [XXX] I HAVE THIS VIEHICLE SINSE 4-11-01 SINSE THIS DAY I HAVE TAKE THIS VEHICLE LIKE 15 TIMES TO THE MECHANIC AND IS BEEN THE SAME PROBLEM THE HOLD TIME REAR SUSPENSION PROBLEM'S WHEN I BOUHT THIS VIEHICLE LIKE A MONTH LATER I TOOKED BACK TO THE DEALER FOR REAR SUSPENSION PROBLEM'S THEY FIXED BUT LIKE IN MONTH LATER THE TRUCK WAS DOWN AGAIN FOR THE SAME PROBLEM AND THEY FIXED AGAIN AND KEPT GOING WITH THE SAME PROBLEM IN TILL NOW MY PROBLEM IS I DON'T HAVE ANY WARRANTY THIS TRUCK ANY MORE AND I ALREADY PAYED $250.00 ONE TIME TO FIXS THE SAME PROBLEM NOW THE TRUCK IS DOWN AGAIN OF THE SAME PROBLEM AND NOW THE DEALER WONT'S ME TO PAY$350.00 TO FIX THE SAME PROBLEM REAR SUSPENSION PROBLEM'S THANK YOU. *AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ID
766243
Incident
Aug 26, 2002
BrakesElectricalSteering+1 more
Filed Aug 14, 2002
WHILE TRAVELING ON HIGHWAY CONSUMER NOTICED THAT VEHICLE WILL BOUNCE DOWN TO THE GROUND. DEALERSHIP IS AWARE OF PROBLEM.*AK CONSUMER STATED THE SUSPENISON LIGHT WOULD ILLUMINATE, THE AIR COMPRESSOR RELAY WAS REPLACED FOR THE REAR SUSPENSION, THE FRONT WASHER WAS INOPERATIVE, CIGARETTE LIGHTER WAS INOPERATIVE, DEALER FOUND A FUSE TO BE BLOWN, THE ABS LIGHT ILLUMINATED, RIGHT FRONT SPEED SENSOR WAS REPLACED, ALSO THE RIGHT FRNT PITMAN ARM WAS REPLACED, AND THE THE FRONT PADS AND ROTORS WERE REPLACED SUE TO THEM BEING WORN WHICH WERE CAUSING NOSIE TO BE HEARD BY THE CONSUMER.*JB
NHTSA ID
8016383
Incident
May 1, 2001
Suspension
Filed Aug 13, 2002
HI MY NAME IS [XXX] I HAVE THIS VIHECLE FOR FIFTEEN MONTHS SINSE I HAVE THIS CAR IS BEEN IN THE SHOP FOR LIKE FIFTEEN TIMES AND THE PROBLEM IS BEEN THE SAME ALL THE TIME AIR SUSPENSION PROBLEMS KNOW MY WARRANTY IS EXPIRES AND KNOW I HAVE TO PAY WHEN EVER THE TRUCK IS DOWN IHAE PAY ALREADY $250.00 TO HAVE THEM FIX AND THE TRUCK IS DOWN AGAIN KNOW I HAVE TO PAY ANOTHER $350.00 TO FIX THE SAME PROBLEM THE TRUCK IS BEEN HAVING SINCE I BOUGHT IT. *AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ID
765608
Incident
May 15, 2001
Suspension
Filed Jul 30, 2002
REAR END IS SCRAPING THE GROUND WHILE DRIVING. DEALER NOTIFIED.*AK
NHTSA ID
8015158
Incident
Jun 26, 2002
SteeringSuspension
Filed Jul 8, 2002
VEHICLE WAS GOING 35-40MPH AND THE FRONT END STARTED VIOLENTLY SHAKING DUE TO TIE ROD BREAKING. VEHICLE WAS VERY HARD TO CONTROL AT A LOW SPEED DUE TO WHEELS LOCKING IN A TURNING POSITION WITH THE STEERING WHEEL STILL SPINNING. VEHICLE WAS JUST IN FOR REPAIR A WEEK BEFORE TO REPLACE THE SWAY BAR. DEALER NOTIFIED. *AK THE CONSUMER STATED THAT THE SERVICE MANAGER AT DEALER STATED THAT THEY HAVE HAD SIMILAR PROBLEMS WITH THE NAVIGATOR. *SCC
NHTSA ID
8013376
Incident
Jul 5, 2002
Body & structureHeating & air conditioningElectrical+5 more
Filed Nov 26, 2001
WE HAVE HAD OUR NAVIGATOR INTO THE DEALERSHIP A TOTAL OF 8 TIMES IN THE LAST 3 YEARS. THE FOLLOWING HAD TO BE REPLACED: SUNROOF, GROANING NOISE FROM BENEATH THE HOOD (IN 4 TIMES FOR THIS STILL NOT CORRECTED), CD PLAYER REPLACED, STERIO REPLACED, HEATING ELEMENTS BOTH FRONT SEAT REPLACED 2 TIMES EACH, INCORRECT LUG NUTS, INCORRECT TIRE WRENCH, SHAKING IN STERING @ HIGHWAY SPEEDS-STILL NOT CORRECTED, LIFT SYSTEM BROKEN-NOT FIXED, HOOD LATCH WOULD NOT RELEASE, FUSE BLOWEN 3 TIMES FOR AC OUTLETS, CHECK SUSPENSION LIGHT ON, CHECK ENGINE LIGHT ON, REAR TURN SIGAL OUT, PASSENGER WINDOW CATCHES, INCORRECT SPAIR TIRE. (TIRESIZE: P265/70R17)
NHTSA ID
754925
Incident
Nov 17, 2001
Suspension
Filed Jul 11, 2001
RIGHT FRONT STRUTS/ BEARINGS AND WHEEL SEPARATED FROM VEHICLE AT HIGHWAY SPEEDS, CAUSING DAMAGE TO BRAKE LINE. DEALER HAS REPAIRED VEHICLE, AND THMANUFACTURER HAS BEEN NOTIFIED. *AK
NHTSA ID
892441
Incident
May 17, 2001
Suspension
Filed Sep 10, 2000
FRONT END CAMBER CANNOT BE ADJUSTED LEADING TO EARLY TIRE FAILURE
NHTSA ID
730938
Suspension
Filed Jan 14, 2000
Crash reported3 injuries reported
WE FIVE WERE DRIVING TO PENDLETON, OREGON FOR A NEW YEARS CELEBRATION WE WERE ALL STRAIGHT AND SOBER. THE CAR SUDDENLY SWUNG TO THE LEFT DRIVER CORRECTED TO THE RIGHT. HAPPENED AGAIN, HARDER. RAINY AND COLD AND DARK OUT. DRIVER CORRECTED BUT THE CAR SWUNG TO THE LEFT AS THOUGH POSSESSED, HURLING US INTO A NIGHTMARE 4 FULL ROLLS. DRIVER SUSTAINED HOLE IN HER CROWN(HEAD)PLUS HAND AND ARM PAIN. PASSENGER SUSTAINED SHOULDER PAIN. PASSENGER BEHIND PERSON SUSTAINED BACK INJURIES. PASSENGER BEHIND DRIVER IN SEATBELT O.K. EXCEPT FOR BRUISING FROM SEAT BELT. 5TH PERSON IN BACK HAD COMPRESSION IN CHEST, KNEE WRENCHED, AND HORRIBLE LEG CRAMPING FOR 2 WEEKS. THANK GOD WE LIVED TO TELL THE STORY. I CAN BE REACHED AT 425-462-1396 I AM CONNIE(OWNER) STAYING AT MY DAUGHTERS UNTIL SHE HEALS UP. MY HUSBAND IS 70 YEARS OLD AND WAS BEHIND DRIVER-BRUISED ONLY. *AK
NHTSA ID
717328
Incident
Dec 31, 1999
Suspension
Filed Jun 28, 1999
AFTER THE SECOND TIRE ROTATION AT 15,000 MILES, THE FRONT TIRES BEGAN SHOWING VERY ABNORMAL WEAR PATTERNS. I CONTACTED THE TIRE MANUFACTURER AND THEY NOTIFIED ME THEY ARE HAVING A VERY HIGH INCIDENCE OF SIMILAR COMPLAINTS FROM VIRTUALLY ALL NAVIGATOR 4X4 VEHICLES. THE DEALER IS TELLING ME IT IS THE ALIGNMENT AND THAT I SHOULD ROTATE THE TIRES EVERY 5,000 MILES - OR ABOUT HALF THE INTERVAL THE MANUAL CALLS FOR. I HAVE CHECKED THE ALIGNMENT AND THAT WAS NOT THE PROBLEM. I FEEL THERE IS A DEFECT WITH THE FRONT SUSPENSION OF THIS VEHICLE. *AK( DOT NUMBER: )
NHTSA ID
707986
Incident
May 5, 1999
Suspension
Filed May 19, 1999
WHEN TRAVELING AN DUPON CARRYING A HEAVY LOAD, VEHICLE GOT OUT OF BALANCE MORE THEN A INCH. CONSUMER HAS CONTACTED DEALER. DEALER HAS YET TO CORRECT THE PROBLEM. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
NHTSA ID
838182
Suspension
Filed Feb 1, 1999
FRONT END ALIGNMENT PROBLEMS SINCE PURCHASE CAUSING PULLING. MJS
NHTSA ID
606227
Suspension
Filed Jan 25, 1999
THIS SAME ISSUE HAPPENED TO ANOTHER PERSON'S FORD EXPEDITION AND THE SHOP REPORTED THAT THEY HAD 5 OTHER FAILURES OF THE SAME PART. THE BAR IS MADE IN MEXICO AND APPEARS TO BE OF POOR QUALITY!!! *AK
NHTSA ID
702595
Incident
Jan 20, 1999
Suspension
Filed Jan 4, 1999
Crash reported2 injuries reported
TIRES SLIPPING ON RIMS, HIGHWAY VIBRATION VEHICLE SINCE FIRST PURCHASED. DEALER VERFIED SLIPPING TIRES AND RELACED TIRES AND WHEELS WHICH DID NOT SOLVE THE PROBLEM. WHILE DRIVING ON DAMP PAVEMENT AT 60MPH FRONT END LOST CONTROL CAPABILITY, RESULTING IN CAR HITTING GUARDRAIL ON A STAIGHT WAY . *AK( DOT NUMBER: )
NHTSA ID
701875
Incident
Nov 23, 1998
Suspension
Filed Jul 17, 1998
VEHICLE DIFFICULT TO CONTROL WHEN DRIVING IN A CROSS WIND. QCAW
NHTSA ID
537982
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own