Owner-reported complaints naming the visibility system, filed with NHTSA
Data refreshed
Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 1999 Lincoln Town Car submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 20 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. WHILE DRIVING AT AN UNKNOWN SPEED, SMOKE EMITTED FROM THE AIR VENTS AND CAUSED THE VEHICLE TO OVERHEAT. THE COOLANT ALSO DRAINED ONTO THE FLOOR OF THE VEHICLE. THE DEALER STATED THAT THE HEATER CORE FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED FIVE TIMES. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 105,824.
WHEN IT RAINS THE WATER RUNS OFF THE WINDSHIELD ON THE DRIVERS SIDE, THE WATER GOES DOWN TO THE GROUND BETWEEN THE KICK BOARD AND THE FENDERS AND PROPERLY DRAINS TO THE GROUND. THE PROBLEM IS: ON THE PASSENGER SIDE THE WATER FROM THE WINDSHIELD COMES IN THROUGH THE KICKBOARD AREA FLOODING THE FLOORBOARD. THIS HAS BEEN A CONSTANT PROBLEM. WATER COMES IN AND DAMAGES THE CARPET. LEAVES A PUDDLE OF WATER ON THE FLOOR. *TR
INTERSTATE, 4 LANE RUSH HOUR, NO WHERE TO GO AND I CAN'T SEE. LUCKY TO BE ALIVE THIS IS THE 4 TH TIME THIS MOTOR HAS GONE OUT. 4 TIMES IN 18 MONTHS. THIS IS TOO DANGEROUS AND FORD NEEDS TO BE HELD ACCOUNTABLE BEFORE SOMEBODY DIES. THIS IS A DUPLICATE COMPLAINT BECAUSE I LEFT OUT SOME INFORMATION ON PREVIOUS SUBMITION. *TR
INTERSTATE AT RUSH HOUR, 60 MPH NO WHERE TO GO ?????????? VERY DANGEROUS. *TR
CRASH - WINDSHIELD WIPER FAILED DURING HEAVY RAIN STORM. *TR
I HAVE A 1999 LINCOLN TOWN CAR. THE WINDSHIELD ADHESIVE HAS FAILED APPARENTLY FROM HAVING BEEN PARKED OUTDOORS FOR 25 DAYS. THE WINDSHIELD HAS SLIPPED DOWN ABOUT ONE HALF INCH AND IT IS LEAKING. IT IS LOOSE ENOUGH THAT IT VIBRATES WHEN THE DOOR IS CLOSED. I SEARCHED FOR A RECALL AND ALTHOUGH THERE WAS NONE FOR THE LINCOLN WINDSHIELD, I DID SEE THAT THE FORD WINDSTAR MINI VAN HAD A RECALL FOR USING THE INCORRECT URETHANE ADHESIVE(CAMPAIGN ID NUMBER 00V020000). MY LINCOLN TOWNCAR WAS BUILT AT FORD'S WIXOM PLANT WHERE THE WINDSTAR VANS WERE BUILT AND NEAR THE SAME TIME. *JB
HEATER CORE FAILURE. THIS CAUSES VAPOR AND ODOR FROM THE ENGINE COOLANT TO LEAK THROUGH THE VENTS AND TO COAT THE WINDSHIELD WITH AN OIL-LIKE SUBSTANCE MAKING IT IMPOSSIBLE TO SEE THROUGH THE WINDSHIELD. HEATER CORE WAS REPLACED 10/04/04. WENT OUT AGAIN 11/24/04. FORD MOTOR COMPANY ACKNOWLEDGES THAT THIS IS A RECURRING PROBLEM IN THIS MODEL VEHICLE. $737.54 TO HAVE HEATER CORE REPLACED. THEY 'THINK' THEY CAN PREVENT THIS FROM OCCURING AGAIN IF THEY DO SOMETHING ELSE THAT WILL COST ME AN ADDITIONAL $547.00, BUT 'NO GUARANTEE' THAT IT WON'T HAPPEN AGAIN AND NO ADDITIONAL WARRANTY ON THE HEATER CORE.*AK
WINDSHIELD BECAME INOPERABLE IN HEAVY RAIN STORMS. IT HAD BEEN FOUR TIMES. *AK
CAR HAS A PROBLEN IN THE STEERING BOX. TOOK IT TO A SPECIALIST AND FORD DISCOUNTED IT. THEY SENT A LINCOLN REP DOWN AND HE JUST LIED TO ME ABOUT THE PROBLEM SAID IT WAS A FACTORY FLAW AND COULD NOT FIX , THEN I TOOK THE CAR INTO THE DEALER FOR A PINGING AND THEY SAID THEY COULDN'T HEAR IT (NOTHING WAS DONE)THEN LATER ON A TRIP IT WENT HAYWIRE SOUNDED LIKE A BIG DIESEL TRUCK ON THE HIGHWAY AND RAN LIKE CRAP , SUCKING GAS ALSO, THEN CHANGED DEALERS AND THEY SAID THEY COULDEN'T FIND A PING . I GRABED ME A MECHANIC AND WE TOOK A LITTLE RIDE AND BEFORE I COULD GET IT BACK IT WAS PINGING (TOOK THEM 3 WEEKS TO FIX WITH ME COMING UP ALMOST DAILY TO TEST IT, AND NOBODY CAN ADJUST THE HEAD LIGHTS ON THE CAR THAT IS BAD ITS IDIOT PROOF
CONSUMER STATES WHILE DRIVING THE REAR VIEW DRIVER SIDE MIRROR KEEPS POPPING OUT, AS A RESULT OF A FAULTY MOUNT BRACKET. HAD PART REPLACED SEVERAL TIMES, PROBLEM REOCCURED.*JB
WHILE DRIVING, DRIVER'S REAR VIEW MIRROR POPPED OUT OF THE MOUNT.*AK
WIND ROAR AT SUNROOF WHEN OPEN OR CLOSED. DEALER HAS KNOWLEDGE OF PROBLEM BUT STATES THEY HAVE NOT ISSUED A RECALL AND SO CANNOT REPAIR . THIS NOISE IS VERY DISTRACTING AT HIGHWAY SPEEDS ,AND HAS CONTRIBUTED TO SEVERAL NEAR ACCIDENTS. NLM
WINDSHIELD IS LOOSE. DEALERSHIP IS AWARE OF PROBLEM. HE SAID THAT CONSUMER PUT FINGER AGAINST WINDOW AND PUSH IT THROUGH.*AK
AT HIGHWAY SPEEDS LEFT REAR VIEW MIRROR SHAKES SO BADLY THAT YOU CAN SEE THERE IS SOMETHING OUT THERE BUT YOU HAVE TO GO TO THE CENTER MIRROR TO SEE WHAT IT IS. LINCOLN CHANGED IT ONCE WITH NO IMPROVEMENT BUT I CONSIDER IT DANGEROUS. WAS TOLD BY OLATHE LINCOLN TO GET USED TO IT. AFTER 24,000 MILES I STILL AM NOT USED TO IT.*AK
WHILE DRIVING VEHICLE WILL LOSE ALL ELECTRICAL FUNCTIONS DUE TO A SHORT. DEALER HAD VEHICLE 3-4 MONTHS, BUT COULD NOT DETERMINE CAUSE .*AK VEHICLE HAS HAD MULTIPLE PROBLEMS. OUT SIDE DOOR PANEL CAME OFF. BRAKES ARE SPONGY. WINDSHIELD FAILED. SEAT MALFUNCTIONS. DASH LITHTS AND STEREO FAILED AT DIFFEERENT TIMES. *YH
EXTREME AND EXCESSIVE HOT AIR IS DISPENSED FROM THE SIDE WINDOW DEMISTERS WHICH INCREASES THE TEMPERATURE INSIDE THE VEHICLE, THE WINDSHIELD AND DASHBOARD BECOME EXTREMELY HOT, HIGH INTERNAL NOISE DUE TO THE PROBLEM. *MJS
DEFROSTER SYSTEM DOES NOT FUNCTION IN ADVERSE WEATHER PROPERLY. THE POSITIONING OF THE VENTS ARE NOT DIRECTED CORRECTLY. SO THE WINDOWS DO NOT GET CLEARED. DEALER IS AWARE OF PROBLEM, AND SAYS ITS A FACTORY DEFECT. *AK
WINDSHIELD ANGLE PERMITS REFLECTIONS OF THE DASHBOARD COMPONENTS AND STREET LIGHTS, ALMOST RESULTING IN ACCIDENTS DUE TO POOR VISIBILITY.
WINDSHIELD DESIGN CAUSING REFLECTIONS WHICH CREATE POOR VISIBILITY.
SUN ROOF HAS A GAP IN THE SEAL. CONSUMER ALSO STATES THE SHE IS DIZZY AND NAUSEOUS WHEN INSIDE OF THE VEHICLE, DEALER STATES IT IS THE CHARACTERISTIC OF THE CAR, CANNOT REMEDY THE PROBLEM. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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