RoadVitals

2012 Load Max Hd Goosenecks

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest May 9, 2013
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Apr 9, 2013
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2012 Load Max Hd Goosenecks, most frequently naming the body & structure and suspension categories. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure150.0%
  • Suspension150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
13V129000

SERVICE BRAKES

Apr 9, 2013
51 units potentially affected
The defect: Load Trail LLC (Load Trail) is recalling certain model year 2011-2012 Load Max HD Goosenecks trailers manufactured October 21, 2011, through May 9, 2012. These vehicles are equipped with Carlisle hydraulic brake actuators. One of the rotating components in the hydraulic pump missed a heat treat operation causing the actuator to wear at a higher than normal rate. As a result, the hydraulic pump could fail and result in a loss of braking ability in the trailer.
The risk: Loss of braking ability can lead to loss of control of the trailer, increasing the risk of a crash, serious injuries, or property damage.
The remedy: Load Trail will notify owners, and dealers will replace the hydraulic pumps free of charge. The recall began on April 18, 2013. Owners may contact Load Trail at 1-903-783-3900.
Load Trail LLCView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structureSuspension
Filed May 9, 2013

WHILE PULLING 40 FT LOAD TRAIL GOOSE NECK TRAILER, WITH WEIGHT OF LOAD BEING UNDER THAT OF WHICH GVW FROM LOAD TRAIL STATES TRAILER CAN CARRY, THE MAIN FRAME OF TRAILER CRACKED AND BUCKLED AT STRESS POINT. AT TIME OF INCIDENT, DRIVER PULLED OVER TO REST AREA TO CHECK ON LOAD AND TRAILER AND FOUND A LARGE CRACK IN FRAME, THE CRACK STARTED FROM A HOLE THAT WAS PLACED IN THE MAIN FRAME BY MANUFACTURE SO A WIRING HARNESS COULD GO THRU TO OPPOSITE SIDE OF TRAILER. LOAD TRAIL WAS NOTIFIED AND WE WERE ASKED TO BRING THE TRAILER BACK TO THEM SO THEY COULD MAKE REPAIR. WHILE STILL AT LOAD TRAIL AND AFTER REPAIR WAS MADE NOTICED THAT THE GOOSE NECK OF THE TRAILER HAD BEEN COMPROMISED BY THE STRESS OF THE CRACK IN THE FRAME. LOAD TRAIL REPLACED THE GOOSE NECK AT MY EXPENSE, SINCE THEN THE FRAME HAS CRACKED TWO ADDITIONAL TIMES AND LOAD TRAIL HAS REPAIRED AGAIN BY WELDING A PATCH OVER THE CRACK WHICH KEEPS FAILING. SINCE THIS HAS HAPPENED LOAD TRAIL HAS REDESIGNED THIS TRAILER PER THEIR CEO, BY NOT PUNCHING HOLE INTO MAIN FRAME OF TRAILER AND REINFORCING GOOSE NECK WITH T STYLE WING WELDED TO FRAME OF TRAILER FOR SUPPORT AT DECK. 3RD TIME FRAME HAS BROKEN AND MANUFACTURE KEEPS PATCHING THE FRAME AND CALLS IT AN INDUSTRY STANDARD REPAIR. TRAILER IS A TOTAL LOSS AT THIS POINT AND MANUFACTURE SAYS THEY CAN ONLY GIVE A $4,000.00 DISCOUNT TO THE PURCHASE OF ANOTHER TRAILER FROM THEM. THIS STRUCTURAL DEFECT IS A SAFETY ISSUE AND A MANUFACTURES DEFECT ACCORDING TO THE CEO AND HIS MANAGEMENT TEAM. I AM NOW LEFT WITHOUT A TRAILER (SINCE THEY KEPT THE TRAILER FOR THEIR REVIEW), WITHOUT THE ORIGINAL PURCHASE AMOUNT, STUCK WITH OVER 3 MONTHS LOSS IN REVENUE FROM BEING DOWN AND TRAILER BEING AT LOAD TRAIL FACILITY. I AM ALSO STUCK WITH PAYING LOAD TRAIL FOR WARRANTY WORK THEY SHOULD HAVE COVERED AND LOSS OF TRAVEL COST. LOAD TRAIL UNWILLING TO GIVE ME THEIR INSURANCE TO FILE CLAIM. *TR

NHTSA ID
10511280
Incident
Aug 1, 2012

Compare model years

Complaint and recall counts across every year of this model

Load Max Hd Goosenecks by model year
YearComplaintsRecallsInvestigationsIssue Index
2012Viewing110—
2011010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.