RoadVitals

2012 Load Max Hd Goosenecks Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest May 9, 2013
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
2
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2012 Load Max Hd Goosenecks, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Body & structure150.0%
  • Suspension150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

1
report

From owner reports, verbatim

WHILE PULLING 40 FT LOAD TRAIL GOOSE NECK TRAILER, WITH WEIGHT OF LOAD BEING UNDER THAT OF WHICH GVW FROM LOAD TRAIL STATES TRAILER CAN CARRY, THE MAIN FRAME OF TRAILER CRACKED AND BUCKLED AT STRESS POINT. AT TIME OF INCIDENT, DRIVER PULLED OVER TO REST AREA TO CHECK ON LOAD AND TRAILER AND FOUND A LARGE CRACK IN FRAME, THE CRACK STARTED FROM A HOLE THAT WAS PLACED IN THE MAIN FRAME BY MANUFACTURE SO A WIRING HARNESS COULD GO THRU TO OPPOSITE SIDE OF TRAILER. LOAD TRAIL WAS NOTIFIED AND WE WERE ASKED TO BRING THE TRAILER BACK TO THEM SO THEY COULD MAKE REPAIR. WHILE STILL AT LOAD TRAIL AND AFTER REPAIR WAS MADE NOTICED THAT THE GOOSE NECK OF THE TRAILER HAD BEEN COMPROMISED BY THE STRESS OF THE CRACK IN THE FRAME. LOAD TRAIL REPLACED THE GOOSE NECK AT MY EXPENSE, SINCE THEN THE FRAME HAS CRACKED TWO ADDITIONAL TIMES AND LOAD TRAIL HAS REPAIRED AGAIN BY WELDING A PATCH OVER THE CRACK WHICH KEEPS FAILING. SINCE THIS HAS HAPPENED LOAD TRAIL HAS REDESIGNED THIS TRAILER PER THEIR CEO, BY NOT PUNCHING HOLE INTO MAIN FRAME OF TRAILER AND REINFORCING GOOSE NECK WITH T STYLE WING WELDED TO FRAME OF TRAILER FOR SUPPORT AT DECK. 3RD TIME FRAME HAS BROKEN AND MANUFACTURE KEEPS PATCHING THE FRAME AND CALLS IT AN INDUSTRY STANDARD REPAIR. TRAILER IS A TOTAL LOSS AT THIS POINT AND MANUFACTURE SAYS THEY CAN ONLY GIVE A $4,000.00 DISCOUNT TO THE PURCHASE OF ANOTHER TRAILER FROM THEM. THIS STRUCTURAL DEFECT IS A SAFETY ISSUE AND A MANUFACTURES DEFECT ACCORDING TO THE CEO AND HIS MANAGEMENT TEAM. I AM NOW LEFT WITHOUT A TRAILER (SINCE THEY KEPT THE TRAILER FOR THEIR REVIEW), WITHOUT THE ORIGINAL PURCHASE AMOUNT, STUCK WITH OVER 3 MONTHS LOSS IN REVENUE FROM BEING DOWN AND TRAILER BEING AT LOAD TRAIL FACILITY. I AM ALSO STUCK WITH PAYING LOAD TRAIL FOR WARRANTY WORK THEY SHOULD HAVE COVERED AND LOSS OF TRAVEL COST. LOAD TRAIL UNWILLING TO GIVE ME THEIR INSURANCE TO FILE CLAIM. *TR

NHTSA ID 10511280 · filed May 9, 2013

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

1
report

From owner reports, verbatim

WHILE PULLING 40 FT LOAD TRAIL GOOSE NECK TRAILER, WITH WEIGHT OF LOAD BEING UNDER THAT OF WHICH GVW FROM LOAD TRAIL STATES TRAILER CAN CARRY, THE MAIN FRAME OF TRAILER CRACKED AND BUCKLED AT STRESS POINT. AT TIME OF INCIDENT, DRIVER PULLED OVER TO REST AREA TO CHECK ON LOAD AND TRAILER AND FOUND A LARGE CRACK IN FRAME, THE CRACK STARTED FROM A HOLE THAT WAS PLACED IN THE MAIN FRAME BY MANUFACTURE SO A WIRING HARNESS COULD GO THRU TO OPPOSITE SIDE OF TRAILER. LOAD TRAIL WAS NOTIFIED AND WE WERE ASKED TO BRING THE TRAILER BACK TO THEM SO THEY COULD MAKE REPAIR. WHILE STILL AT LOAD TRAIL AND AFTER REPAIR WAS MADE NOTICED THAT THE GOOSE NECK OF THE TRAILER HAD BEEN COMPROMISED BY THE STRESS OF THE CRACK IN THE FRAME. LOAD TRAIL REPLACED THE GOOSE NECK AT MY EXPENSE, SINCE THEN THE FRAME HAS CRACKED TWO ADDITIONAL TIMES AND LOAD TRAIL HAS REPAIRED AGAIN BY WELDING A PATCH OVER THE CRACK WHICH KEEPS FAILING. SINCE THIS HAS HAPPENED LOAD TRAIL HAS REDESIGNED THIS TRAILER PER THEIR CEO, BY NOT PUNCHING HOLE INTO MAIN FRAME OF TRAILER AND REINFORCING GOOSE NECK WITH T STYLE WING WELDED TO FRAME OF TRAILER FOR SUPPORT AT DECK. 3RD TIME FRAME HAS BROKEN AND MANUFACTURE KEEPS PATCHING THE FRAME AND CALLS IT AN INDUSTRY STANDARD REPAIR. TRAILER IS A TOTAL LOSS AT THIS POINT AND MANUFACTURE SAYS THEY CAN ONLY GIVE A $4,000.00 DISCOUNT TO THE PURCHASE OF ANOTHER TRAILER FROM THEM. THIS STRUCTURAL DEFECT IS A SAFETY ISSUE AND A MANUFACTURES DEFECT ACCORDING TO THE CEO AND HIS MANAGEMENT TEAM. I AM NOW LEFT WITHOUT A TRAILER (SINCE THEY KEPT THE TRAILER FOR THEIR REVIEW), WITHOUT THE ORIGINAL PURCHASE AMOUNT, STUCK WITH OVER 3 MONTHS LOSS IN REVENUE FROM BEING DOWN AND TRAILER BEING AT LOAD TRAIL FACILITY. I AM ALSO STUCK WITH PAYING LOAD TRAIL FOR WARRANTY WORK THEY SHOULD HAVE COVERED AND LOSS OF TRAVEL COST. LOAD TRAIL UNWILLING TO GIVE ME THEIR INSURANCE TO FILE CLAIM. *TR

NHTSA ID 10511280 · filed May 9, 2013

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .