RoadVitals

2017 Look Cargo Trailer

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Aug 22, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2017 Look Cargo Trailer. 2 safety recalls have been issued covering this model year; and 3 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
19V619000

SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:HANGER,BRACKET

Aug 22, 2019
170 units potentially affected
The defect: LGS Industries Inc. (LGS) is recalling certain 2017-2020 Look, Pace, And Cargo Express trailers. The axle hanger bracket may fail, possibly resulting in the axle shifting.
The risk: A bracket failures could affect the vehicle's stability, increasing the risk of a crash.
The remedy: LGS will notify owners, and dealers will weld gussets on both ends of the hanger bracket to provide reinforcement, if necessary, free of charge. The recall began October 3, 2019. Owners may contact LGS customer service at 1-877-475-5665.
LGS Industries IncView on NHTSA.gov
16V863000

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

Nov 30, 2016
34 units potentially affected
The defect: LGS Industries Inc (LGS) is recalling certain model year 2017 Look, Pace, and Cargo Express cargo trailers manufactured October 24, 2016, to November 8, 2016. Due to insufficient welds, the bracket that attaches the torsion spring cable to the ramp door could detach from the ramp door.
The risk: If the bracket detaches, the door can fall open, creating a crushing hazard or, if the door is completely open, the cable and bracket could act as a projectile, possibly causing personal injury.
The remedy: LGS will notify owners, and dealers will inspect the cable brackets, repairing them as necessary, free of charge. The recall began on January 17, 2017. Owners may contact LGS customer service at 1-877-475-5665.
LGS Industries IncView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

08072019 TIN

TIRES

A hard copy of a memo sent to all dealers by email was sent to dealers via US post. This letter stressed the importance that our dealers comply with government regulations to record all tires sold either loose or on a trailer.

20190702 TIN

TIRES; WHEELS

This was a memo generated to all of our dealers as a reminder to complete the TIN cards, that are included in our warranty packets, and return them to our tire manufacturers. This applies to all makes and models.

20180820 nhtsa r

STRUCTURE:BODY:ROOF AND PILLARS

Informational report to Ryan Rahimpour, Safety Defects Engineer, Office of Deffects Investigation, NHTSA, regarding a roof separation on a trailer. Details of apparent cause, remedy and best practices applications.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Look Cargo Trailer by model year
YearComplaintsRecallsInvestigationsIssue Index
2021010—
2020010—
2019010—
2018220—
2017Viewing020—
2016110—
2015010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.