RoadVitals

2020 Mac Trailers Dump Trailer

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Oct 25, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jul 1, 2021
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2020 Mac Trailers Dump Trailer, most frequently naming the other / unspecified category. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
21V501000

STEERING; STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM

Jul 1, 2021
53 units potentially affected
The defect: Mac Trailer Mfg., Inc. (Mac Trailer) is recalling certain 2017-2020 Dump trailers equipped with Ingersoll Smart-Steer self steer axles. The steering arm may detach from the steering knuckle during certain low-speed, high-side loading maneuvers.
The risk: A detached steering arm may cause a loss of steering control. In addition, attachment hardware may fall and become a road hazard. Both of these scenarios can increase the risk of a crash.
The remedy: Dealers will inspect the steering arm and apply welds, free of charge. Owner notifications were mailed on September 7, 2021. Owners may contact Mac Trailer customer service at 1-330-823-9900.
Mac Trailer Mfg., Inc.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Oct 25, 2021
Crash reported

The contact owns a 2020 El Lamar Dump Trailer equipped with a Demco Hitch. The contact stated upon dumping a load of graveling on the trailer, he heard a loud banging sound and he noticed that the hitch fractured, causing the trailer to roll down and crash into the escalator it was attached to. The dealer was made aware of the failure and advised the contact to take the hitch to their location so they could ship it to the manufacturer for testing. The contact stated the dealer replaced the hitch with a standard locking hitch. The manufacturer was notified of the failure and advised the dealer that no issues were found upon testing the hitch. The approximate Trailer failure mileage was 1000. The approximate Demco Hitch failure mileage was 1000.

NHTSA ID
11438139
Incident
Sep 24, 2021
Mileage
1,000 mi

Compare model years

Complaint and recall counts across every year of this model

Mac Trailers Dump Trailer by model year
YearComplaintsRecallsInvestigationsIssue Index
2020Viewing110—
2019020—
2018010—
2017010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.