2020 Lexus NX Hybrid

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

SUNROOF SPONTANEOUSLY EXPLODED WHILE DRIVING ON HIGHWAY ROUTE 101 IN NEW HAMPSHIRE NEAR EPPING. THE SUNROOF AND CAR WINDOWS WERE CLOSED AT THE TIME. THERE WAS VERY LITTLE TRAFFIC ON THE ROAD AND THE CAR WAS NOT NEAR AN UNDERPASS. THE GLASS FROM THE SUNROOF SHATTERED ALL OVER THE INTERIOR OF THE CAR WITH THE MAJORITY ENDING UP IN THE BACK SEAT. FORTUNATELY, NO PASSENGERS WERE IN THE BACK SEAT AND THERE WERE NO INJURIES TO REPORT. THE DRIVER PULLED THE CAR OFF THE HIGHWAY AT THE NEXT EXIT AND DROVE THE CAR TO A LOCAL LEXUS DEALER FOR REPAIR.

NHTSA ID

11374123

Incident

Nov 10, 2020

Mileage

12,000 mi

OBSOLETE NOTICE February 2, 2026: This bulletin is now obsolete. Please see L-SB-0004-26.

Some 2018 – 2025 model year Lexus vehicles equipped with the Enform™ 2.0 Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.

Some customers may experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with other vehicle systems and external applications encountered while operating telematics features.

The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.

To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.

To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.