2018 Lexus NX Hybrid

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

I HAVE A 2018 LEXUS NX 300H, THAT WE BOUGHT 2 YEARS AGO AND HAD BEEN BRINGING TO THE DEALERSHIP FOR MAINTENANCE. RECENTLY ON AUGUST 31ST, 2020 MY RIGHT PASSENGER MIRROR EXPLODED WITH WIRES HANGING OUT AND MIRROR POPPED OUT- LUCKILY I WAS A BLOCK AWAY FROM MY HOUSE RUNNING ABOUT 5MPH, OR MY MIRROR WOULD HAVE FLOWN IN THE FREEWAY AND MAY HAVE CAUSE AN ACCIDENT. BROUGHT TO THE DEALERSHIP BUT THEY SAID THAT I MIGHT HAVE HIT SOMETHING SINCE THERE WAS THIS THREAD LIKE DENT- (WHICH THEY SAID COULD HAVE HAPPEN DUE TO THE MIRROR POPPING OUT OF ITS CASE.) STILL DOES NOT MAKE SENSE TO HAVE A SIDE MIRROR EXPLODING. ITS LIKE IF YOUR CAR GETS EVEN THE TINIEST DENT YOUR MIRROR MIGHT EXPLODE. THE DEALERSHIP CLAIMS THIS IS NOT COVERED BY MY WARRANTY DUE TO WHAT THEY CLAIM SOMETHING FLEW OR HIT THE SIDE MIRROR. I KEEP ON TELLING THEM - I WAS THE DRIVER NOTHING HIT THE VEHICLE. HOPEFULLY THIS MANUFACTURER TAKE THIS SERIOUSLY BEFORE ANY ACCIDENT HAPPENS.

NHTSA ID

11355393

Incident

Aug 31, 2020

Mileage

7,085 mi

WHEN I STARTED THE CAR, WHICH HAS ONLY 17,000 MILES ON IT, THE WARNING LIGHTS CAME ON ALERTING ME OF BRAKE FAILURE. I WAS IN MY DRIVEWAY & HAD NOT YET DEPARTED.

NHTSA ID

11297263

Incident

Jan 5, 2020

Mileage

17,000 mi

TL* THE CONTACT OWNS A 2018 LEXUS NX300H. WITHIN WEEKS OF THE CONTACT OWNING THE VEHICLE, IT STALLED SEVERAL TIMES WITHOUT WARNING. THE DEALER (LEXUS OF SERRAMONTE, 700 SERRAMONTE BLVD, COLMA, CA 94014, (650) 403-1086) WAS UNABLE TO DUPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT WAS AWAITING A RESPONSE FROM THE MANUFACTURER TO DETERMINE A REPAIR REMEDY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 0.

NHTSA ID

11110307

Incident

May 1, 2018

I WAS PARK AT STOP SIGN ON A CITY STREET WITH MY FOOT ON THE BRAKES NEXT THING I KNEW I WAS HITTING ANOTHER VEHICLE MY BRAKES UNINTENDED ACCELERATED AND MY BRAKES FAILED. I COULD NOT STOP THIS CAR FOR 2 BLOCKS, I TRIED TO PLACE IT IN PARK, AND ALSO TURN THE CAR OFF, THE CAR WOULD NOT STOP. I KEPT MY FOOT ON THE BRAKES BUT IT JUST ACCELERATED. I REPORTED IT TO LEXUS AND ACCORDING TO LEXUS AN INDEPENDENT ANALYSIS WOULD COME OUT AND INSPECT MY VEHICLE. THE VEHICLE SET ON LEXUS CAR LOT FOR A MONTH AND THE WAS INSPECTED AND A MONTH LATER LEXUS NOTIFIED ME INFORMING ME THAT MY BRAKES SHOWED NO EVIDENCE OF FAILING, WELL EITHER I AM LYING OR LEXUS IS LYING, OR THERE IS A UNDERLYING PROBLEM WITH THE BRAKES THAT LEXUS WAS UNABLE TO DETECT ARE CHOOSE NOT TO ADMIT BECAUSE THE MILLIONS OF DOLLARS A RECALL CAN COST, ITS IN LEXUS BEST INTEREST TO DENY MY CLAIM AND WAIT FOR MULTIPLE OF THEIR CUSTOMERS TO LOOSE THEIR LIVES BEFORE THE COMPANY ADMIT THAT THERE IS A PROBLEM. I HAD NO INJURIES AND CAR I HIT REC'D NO INJURIES, I WAS JUST SO EMOTIONAL DISTRAUGHT THAT I HAVEN DRIVEN IN 3 MONTHS

NHTSA ID

11098011

Incident

Mar 21, 2018

Mileage

780 mi

OBSOLETE NOTICE February 2, 2026: This bulletin is now obsolete. Please see L-SB-0004-26.

Some 2018 – 2025 model year Lexus vehicles equipped with the Enform™ 2.0 Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.

Some customers may experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with other vehicle systems and external applications encountered while operating telematics features.

The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.

To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.

To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.