RoadVitals

2002 Mack CX Recalls

Safety recall campaigns filed with NHTSA that cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
Recall campaignsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Newest Dec 23, 2008
Carrying an NHTSA advisoryCampaigns where NHTSA told owners not to drive the vehicle, or to park it outside, until the repair is done.
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Open investigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Recall campaigns

7 campaigns cover this model year — what the defect is, what it could cause, and what the remedy is

08V688000

EXTERIOR LIGHTING:HEADLIGHTS:SWITCH

Dec 23, 2008
34,269 units potentially affected
The defect: MACK IS RECALLING 34,269 MY 1999-2005 CX AND MY 2004-2008 CXN TRUCKS. THE HEADLIGHT SWITCH MAY PREMATURELY FAIL RESULTING IN INOPERATIVE OR INTERMITTENT HEADLIGHTS.
The risk: THE HEAD LIGHTS MAY NOT OPERATE PROPERLY WHICH COULD RESULT IN INTERMITTENT OR NO HEADLIGHT FUNCTION. THIS COULD IMPAIR A DRIVER'S VISIBILITY, INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL REPLACE THE HEADLIGHT SWITCH. THE RECALL BEGAN ON FEBRUARY 27, 2009. OWNERS MAY CONTACT MACK AT 1-800-528-6586.
MACK TRUCKS, INCManufacturer number SC0342View on NHTSA.gov
07V401000

FUEL SYSTEM, DIESEL

Sep 5, 2007
35,649 units potentially affected
The defect: ON CERTAIN TRUCKS EQUIPPED WITH ASET AC MODEL ENGINES, THE ENGINE AS CONFIGURED WITH AN EXTERNAL EXHAUST GAS RECIRCULATION SYSTEM MAKES SERVICING THE FUEL INJECTION LINES DIFFICULT WHEN USING TRADITIONAL TOOLS. THEREFORE, IT IS POSSIBLE FOR FUEL LEAKS TO DEVELOP WHEN REMOVING AND INSTALLING THE FUEL INJECTION LINES.
The risk: A LEAK IN THE FUEL INJECTION LINE MAY SPRAY FUEL ON THE HOT SURFACES OF THE EXHAUST GAS RECIRCULATION SYSTEM, WHICH COULD RESULT IN AN ENGINE FIRE.
The remedy: DEALERS WILL REPLACE THE FUEL INJECTION LINES FREE OF CHARGE. NOTE: THIS RECALL SUPERSEDES A PREVIOUS CAMPAIGN CONDUCTED IN 2006 (PLEASE SEE 06V392). THE RECALL BEGAN ON SEPTEMBER 11, 2007, WITH SUBSEQUENT MAILINGS EVERY SIX WEEKS UNTIL APRIL 2008. OWNERS MAY CONTACT MACK AT 800-528-6586.
MACK TRUCKS, INCManufacturer number SC0324View on NHTSA.gov
05V015000

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Jan 14, 2005
13,173 units potentially affected
The defect: ON CERTAIN HEAVY DUTY CLASS 8 DIESEL TRUCKS EQUIPPED WITH ASET AC ENGINES, THE LOCATION OF THE FUEL INLET HOSE MAY RESULT IN OVERHEATING OR ABRASION OF THE HOSE, WHICH MAY LEAD TO A PREMATURE FAILURE.
The risk: IF THE HOSE FAILS, FUEL CAN BE SPRAYED ON THE EXHAUST MANIFOLD, WHICH COULD POTENTIALLY LEAD TO AN ENGINE COMPARTMENT FIRE.
The remedy: DEALERS WILL REPAIR AND REPLACE THE FUEL INLET HOSE FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 14, 2005. DUE TO SOME QUALITY AND SUPPLY ISSUES WITH PARTS TO SUPPORT THIS SAFETY RECALL, OWNERS MAY HAVE BEEN INFORMED DURING APRIL 2005,THAT THE SAFETY RECALL WAS ON HOLD. THESE ISSUES HAVE NOW BEEN RESOLVED. FOR OWNERS WHO HAVE NOT HAD THEIR VEHICLE(S) REPAIRED, CONTACT A MACK PARTS AND SERVICE CENTER IMMEDIATELY TO SCHEDULE AN APPOINTMENT TO HAVE YOUR VEHICLE(S) REPAIRED. OWNERS MAY CONTACT MACK TRUCKS AT 610-709-2131.
MACK TRUCKS, INCManufacturer number SC0292View on NHTSA.gov
03V219000

TRAILER HITCHES:FIFTH WHEEL ASSEMBLY

Jun 16, 2003
65 units potentially affected
The defect: ON CERTAIN HEAVY DUTY TRUCKS EQUIPPED WITH JOST INTERNATIONAL JSK 37U SERIES FIFTH WHEELS, A FATIGUE CRACK CAN DEVELOP IN THE BRACKET PIN WELD UNDER CERTAIN LOADING CONDITIONS.
The risk: IF LEFT UNDETECTED OR CORRECTED IT COULD LEAD TO THE SEPARATION OF THE FIFTH WHEEL TOP PLATE FROM ITS MOUNTING STRUCTURE, POSSIBLY RESULTING IN A CRASH.
The remedy: DEALERS WILL REPLACE THE BRACKET PINS AND REPAIR INSTRUCTIONS FREE OF CHARGE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT JOST INTERNATIONAL AT 616-846-7700 OR BY EMAIL TO [email protected] OR MACK AT 610-709-3337.
MACK TRUCKS, INCORPORATEDView on NHTSA.gov
03V147000

EXTERIOR LIGHTING

Apr 14, 2003
39 units potentially affected
The defect: CERTAIN HEAVY DUTY TRUCKS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE VIEW OF ONE OF THE FOUR BACK OF CAB REFLECTORS IS BLOCKED BY THE EXHAUST SYSTEM.
The risk: WITH THE RIGHT REFLECTOR NOT BEING VISIBLE, THE WIDTH OF THE VEHICLE IS NOT READILY APPARENT, INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL INSTALL TWO ADDITIONAL REFLECTORS. OWNER NOTIFICATION BEGAN JUNE 4, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 1-610-709-
MACK TRUCKS, INCORPORATEDManufacturer number SCO279View on NHTSA.gov
02V321002

SERVICE BRAKES, AIR

Nov 26, 2002
64 units potentially affected
The defect: ON CERTAIN TRUCKS EQUIPPED WITH MANIFOLD DASH VALVES WITH PUSH TO CONNECT FITTINGS USED TO CONTROL THE PARK BRAKE FUNCTION ON TRUCKS AND TRAILERS WITH AIR BRAKES, THE PARK KNOB CAN POP OUT UNEXPECTEDLY WHILE THE VEHICLE IS IN MOTION. THIS WILL EXHAUST THE AIR FROM THE PARK BRAKE SYSTEM ON THE TRAILER AND APPLY THE PARKING BRAKES.
The risk: IF THIS CONDITION IS NOT NOTICED, THE DRIVER COULD LOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A VEHICLE CRASH.
The remedy: HALDEX HAS NOTIFIED ITS CUSTOMERS TO MAKE ARRANGEMENTS TO HAVE THE VALVE INSPECTED AND, IF NECESSARY, REPLACED FREE OF CHARGE. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING JANUARY 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT HALDEX BRAKE SYSTEMS AT 816-801-2641 OR MACK AT 1-610-709-3337.
MACK TRUCKS, INCORPORATEDView on NHTSA.gov
02V218000

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

Aug 5, 2002
690 units potentially affected
The defect: ON CERTAIN CLASS 8 CHASSIS EQUIPPED WITH R. H. SHEPPARD "M100" STEERING GEARS AND TRW "TAS65" STEERING GEARS, A POWER STEERING HOSE WITH AN INCORRECT PRESSURE RATING WAS INSTALLED BY THE FACTORY.
The risk: THE HOSE, WHICH CONNECTS THE POWER STEERING PUMP TO THE STEERING GEAR, COULD BURST OR LEAK, WHICH COULD RESULT IN THE LOSS OF POWER STEERING ASSIST.
The remedy: DEALERS WILL REPLACE THE POWER STEERING HOSE. OWER NOTIFICATION BEGAN JUNE 20, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 1-610-709-3337.
MACK TRUCKS, INCORPORATEDManufacturer number SCO278View on NHTSA.gov

What a recall is

Safety recall
A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
Safety investigation
NHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
Manufacturer communication
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Elsewhere on this vehicle

Data sources