RoadVitals

1998 Mack Dm

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
0
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Sep 13, 2000
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains no NHTSA owner-reported complaints for the 1998 Mack Dm. 2 safety recalls have been issued covering this model year; and 22 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
00V232009

SERVICE BRAKES, AIR:ANTILOCK

Sep 13, 2000
651 units potentially affected
The defect: VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS BUILT WITH BENDIX AIR ABS WITH AN EC-17 1030R ELECTRONIC CONTROL UNIT (ECU), THERE HAVE BEEN REPORTS OF UNWANTED ABS ACTIVATION AT LOW SPEEDS CAUSED BY 1) CHAFED ABS WHEEL SPEED SENSOR WIRES ON ROTATING PARTS OR 2) A DAMAGED COMPONENT AT THE WHEEL END THAT GENERATES A CERTAIN TYPE OF ERRATIC SENSOR SIGNAL.
The risk: THIS CONDITION COULD CAUSE THE ABS ECU TO EXHAUST THE AIR AT THE AIR BRAKE MODULATORS FOR ONE OR MORE OF THE WHEELS. THIS COULD RESULT IN EXTENDED BRAKING DISTANCES AND A POSSIBLE CRASH.
The remedy: DEALERS WILL REPLACE THE ABS ECU.
MACK TRUCKS, INCORPORATEDView on NHTSA.gov
99V014001

SUSPENSION:FRONT:WHEEL BEARING

Jan 22, 1999
8,025 units potentially affected
The defect: VEHICLE DESCRIPTION: CLASS 8 HEAVY DUTY TRUCK CHASSIS EQUIPPED WITH MACK 16,000 LB., 18,000 LB., OR 20,000 LB. HEAVY DUTY STEERING AXLES. THE INNER WHEEL BEARING CONE FOR THE STEERING AXLE WHEEL HUB ASSEMBLY DOES NOT PROPERLY FIT ONTO THE MACK STEERING AXLE SPINDLE ASSEMBLY. IMPROPER FIT OF THE BEARING TO THE SPINDLE INCREASES THE STRESS LEVELS TO THE STEERING AXLE SPINDLE WHICH COULD CAUSE SPINDLE FAILURE.
The risk: IF THE SPINDLE FAILS, A LOSS OF DRIVER CONTROL COULD OCCUR, INCREASING THE RISK OF A VEHICLE CRASH.
The remedy: DEALERS WILL REMOVE THE LEFT AND RIGHT HUB/DRUM ASSEMBLIES FROM THE STEERING AXLES AND REPLACE THE INNER WHEEL BEARING CONES AND CUPS.
MACK TRUCKS, INCORPORATEDManufacturer number SCO257View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

KC-750

ENGINE AND ENGINE COOLING

US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting.

KC-745

POWER TRAIN

Automated Manual Transmission ( AMT ) I-Shift / mDRIVE - Ribbon Harness Replacement - Speed Sensor Bolts, Possible Fault Codes P1058 - 21 Or MID 130 PID 161 FMI 1

KC-2143

VEHICLE SPEED CONTROL

(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP).

KC-2112

ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; POWER TRAIN

Programming Failure - Chassis With Cummins Engine And An Allison Transmission

KC-2165

ENGINE AND ENGINE COOLING

DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions

KC-2171

ENGINE AND ENGINE COOLING

Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mack Dm by model year
YearComplaintsRecallsInvestigationsIssue Index
2006110—
2005010—
2004040—
2003020—
2002010—
2001020—
2000030—
1999020—
1998Viewing020—
1995010—
1994010—
1993030—
1992030—
1991010—
1990010—
1989020—
1988010—
1987010—
1979010—
1978060—
19770110—
1976050—
1975060—
1974070—
1973040—
1972040—
1971060—
1970040—
1969030—
1968020—
1967020—
1966010—
1965010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.