RoadVitals

2012 Mack Lr

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Oct 26, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2012 Mack Lr. 1 safety recall has been issued covering this model year; and 99 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
15V702000

ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER

Oct 26, 2015
2,571 units potentially affected
The defect: Mack Trucks, Inc. (Mack) is recalling certain model year 2010-2016 Granite (GU), LR, and TerraPro (LEU, MRU) trucks manufactured November 17, 2009 to October17, 2015. The affected trucks have engines with a turbocharger oil supply line that may contact or interfere with the turbocharger inlet elbow, clean air intake clamp, or the air fuel control tube, and result in an oil leak.
The risk: If the turbocharger oil supply line oil leaks in the proximity of the engine exhaust manifold there would be an increased risk of a fire.
The remedy: Cummins will notify owners on behalf of Mack, and dealers will inspect for oil supply line interference or damage, eliminating the interference and replacing the oil supply line, as necessary, free of charge. The recall is expected to begin November 30, 2015. Owners may contact Cummins at 1-800-343-7357 or Mack customer service at 1-800-866-1177. Cummins' number for this recall is SC0396.
Mack Trucks, Inc.Manufacturer number SC0396View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

CBR-2350 202402

ELECTRICAL SYSTEM

CBR -Telematics Gateway (TGW) Connect Ability Issues

CBR-2347 202402

ELECTRICAL SYSTEM

CBR - Active "Set Park Brake" Message On Drivers Information Display (DID).

CBR-202 202402

POWER TRAIN

CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.

CBR-2320 202312

ENGINE AND ENGINE COOLING

CBR: For vehicles equipped with an 11L engine, the plastic saddle bracket holding the a/c line on the left side of the engine may move excessively and rub the area where it secures the line.

M-465-001 202311

POWER TRAIN

TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the current standard shaft and can now be used as a replacement part instead of the standard shaft. The new HD shaft has a new design to increase strength, longevity and life over the standard shaft.

M728-005A 202308

SUSPENSION

TSB: Barksdale Leveling Valve, Leak Test

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mack Lr by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026000—
2025020—
2024060—
2023020—
2022010—
2021030—
2020010—
2019120—
2018010—
2017010—
2016031—
2015030—
2014010—
2013010—
2012Viewing010—
2011010—
2010010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.