RoadVitals

2024 Mack Md

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

NHTSA has issued a “do not drive” advisory affecting this model year.

Campaign 23V746000. Confirm whether your specific vehicle is covered using its VIN before acting on this.

Check your VIN on NHTSA.gov
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Oct 9, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Oct 6, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2024 Mack Md, most frequently naming the brakes category. 5 safety recalls have been issued covering this model year; and 30 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

View all 5

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
25V666000

SEAT BELTS:FRONT:ANCHORAGE

Oct 6, 2025
15,841 units potentially affected
The defect: Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Mack MD, 2019-2025 Anthem, Granite, 2024 MD Electric, and 2025 Pinnacle trucks equipped with a passenger bench seat. The seat belt anchorage bracket may be improperly welded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
The risk: An improperly welded seat belt anchorage bracket can detach during a crash, increasing the risk of injury.
The remedy: Dealers will install a reinforcement plate, free of charge. Owner letters were mailed January 21, 2026. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0485. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 13, 2025.
Mack Trucks, Inc.Manufacturer number SC0485View on NHTSA.gov
24V333000

EQUIPMENT:OTHER:LABELS

May 14, 2024
26 units potentially affected
The defect: Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 MD and Terrapro vehicles. The Gross Axle Weight Rating (GAWR) listed on the vehicle certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
The risk: An overloaded vehicle can increase the risk of a crash.
The remedy: Dealers will remove and replace the label, free of charge. Owner notification letters were mailed May 28, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0463.
Mack Trucks, Inc.Manufacturer number SC0463View on NHTSA.gov
24V167000

PARKING BRAKE:INDICATOR LIGHT

Mar 1, 2024
117 units potentially affected
The defect: Mack Trucks, Inc. (Mack) is recalling certain 2024 MD6 and MD7 vehicles. The park brake light may indicate the incorrect brake status due to an incorrect park brake pressure switch.
The risk: The park brake light may indicate that the park brake is applied when it is not, possibly resulting in a vehicle roll away and increasing the risk of a crash.
The remedy: Dealers will inspect and replace the brake pressure switch as necessary, free of charge. Owner notification letters were mailed March 11, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0460.
Mack Trucks, Inc.Manufacturer number SC0460View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Oct 9, 2026

On October 7, 2026, our commercial truck underwent a vehicle inspection that identified serious concerns involving the air brake system, including air leakage, air pressure loss, and an issue with the air system breather. These defects raise significant safety concerns because improper air pressure in a commercial truck's braking system could compromise braking performance, potentially resulting in loss of braking capability, a serious collision, severe injuries, or fatalities. We have attempted to resolve these issues through Western Truck Center, at West Sacramento an authorized Mack Trucks dealership. Unfortunately, despite our efforts, the problems have not been satisfactorily addressed, and we have been unable to obtain a clear resolution. We are extremely concerned about the potential risk this presents to our drivers and other motorists. A commercial truck operating with a defective air brake system could pose a serious danger on public highways. We are requesting that NHTSA investigate this potential safety defect and determine whether corrective action is necessary to prevent a potentially catastrophic accident.

NHTSA ID
11770197
Incident
Oct 7, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB M-258-015A 202610

ENGINE; FUEL/PROPULSION SYSTEM

All Mack vehicles built with USA17, and forward emissions may experience damage to the diesel exhaust fluid pump harness due to wicking of DEF into the pump connector and harness. To prevent this issue an anti-wicking harness has been developed.

CBR 2573-1 202604

POWER TRAIN

CBR - Mack Chassis - Through Shaft Bearing Retainer Breakage On Mack Carriers.

CBR 2362-3 202604

POWER TRAIN

CBR - Mack Carrier Nut Adhesive Change.

CBR 2712-7 032026

ELECTRICAL SYSTEM

CBR - No Start Condition After Over the Air Programing.

TSB M-432-002A 032026

POWER TRAIN

TSB - Cable, Gear Selector, Replacement

CBR 2107-22 202601

ENGINE

CBR - Mack DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions to US22+OBD2023 (DOES NOT APPLY TO AN(4) and PR(4)).

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mack Md by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026010—
2025120—
2024Viewing150—
2023120—
2022030—
2021020—
2020020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.