RoadVitals

2023 Mack Md

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jun 17, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Oct 6, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2023 Mack Md, most frequently naming the engine, fuel system and powertrain (other) categories. 2 safety recalls have been issued covering this model year; and 69 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine133.3%
  • Fuel system133.3%
  • Powertrain (other)133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
25V666000

SEAT BELTS:FRONT:ANCHORAGE

Oct 6, 2025
15,841 units potentially affected
The defect: Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Mack MD, 2019-2025 Anthem, Granite, 2024 MD Electric, and 2025 Pinnacle trucks equipped with a passenger bench seat. The seat belt anchorage bracket may be improperly welded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
The risk: An improperly welded seat belt anchorage bracket can detach during a crash, increasing the risk of injury.
The remedy: Dealers will install a reinforcement plate, free of charge. Owner letters were mailed January 21, 2026. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0485. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 13, 2025.
Mack Trucks, Inc.Manufacturer number SC0485View on NHTSA.gov
22V606000

ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

Aug 9, 2022
150 units potentially affected
The defect: Mack Trucks, Inc. (Mack) is recalling certain 2023 MD6/7 trucks. The engine control module (ECM) may experience an internal short-circuit, which can result in an unexpected engine shut down.
The risk: An unexpected engine shut down can increase the risk of a crash.
The remedy: Cummins will replace the ECM, free of charge. Owner notification letters were mailed on September 27, 2022. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0438.
Mack Trucks, Inc.Manufacturer number SC0438View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

EngineFuel systemPowertrain (other)
Filed Jun 17, 2026

COMPONENTS THAT FAILED: Multiple systems failed in a connected chain. (1) The DPF aftertreatment differential pressure sensor — a CONFIRMED manufacturing defect per Cummins recall T7186/T7187 (Jan 2026). (2) The Allison automatic transmission — catastrophic internal failure: torque converter destroyed, flexplate warped and cracked, metal fragments throughout. (3) The transmission control unit wiring (circuits 143/123) reversed at the factory. The DEF sensor in the same aftertreatment system also failed back in Dec 2023, 14 months before the DPF symptoms — proving a system-wide defect. All failed components and repair invoices are available for inspection upon request. SAFETY RISK: After the dealer declared repairs complete, the truck was driven under 10 miles when the engine entered SEVERE DERATE (limp) mode WITHOUT WARNING, with four alerts firing at once including aftertreatment and transmission failures. Sudden, drastic power loss on a heavy commercial truck in live traffic is extremely dangerous — it can leave the vehicle unable to maintain highway speed, risking a collision with surrounding vehicles. The dealer released the truck in this hazardous state with no warning. CONFIRMED BY MULTIPLE SHOPS: Yes. The problem was reproduced and confirmed repeatedly — by the authorized dealer, by an independent transmission shop, and at final repair. The fault returned within 30 minutes on one visit and within 10 miles on another. INSPECTED BY: The authorized dealer and an independent service center inspected the vehicle and failed components. Documentation is available. WARNING SIGNS: Yes. Warning lamps appeared from the very first visit in Feb 2025 — transmission code P071A and high soot codes 1981/1922. They persisted for NINE MONTHS without proper repair, until the transmission catastrophically failed in Nov 2025. The vehicle was out of service over 45 days.

NHTSA ID
11744905
Incident
Feb 26, 2025

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

CBR 2573-1 202604

POWER TRAIN

CBR - Mack Chassis - Through Shaft Bearing Retainer Breakage On Mack Carriers.

CBR 2362-3 202604

POWER TRAIN

CBR - Mack Carrier Nut Adhesive Change.

CBR 2712-7 032026

ELECTRICAL SYSTEM

CBR - No Start Condition After Over the Air Programing.

TSB M-432-002A 032026

POWER TRAIN

TSB - Cable, Gear Selector, Replacement

CBR 2107-22 202601

ENGINE

CBR - Mack DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions to US22+OBD2023 (DOES NOT APPLY TO AN(4) and PR(4)).

CBR 2172-5 082025

ELECTRICAL SYSTEM

CBR - When an OTA (Over-The-Air) job starts to program the VECU blocks the starter relay out, if the job ends in a Critical failure, the vehicle will remain in Safe State.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mack Md by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026010—
2025120—
2024050—
2023Viewing120—
2022030—
2021020—
2020020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.