RoadVitals

2022 Mack Pinnacle (chu)

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
0
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Jun 2, 2021
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains no NHTSA owner-reported complaints for the 2022 Mack Pinnacle (chu). 2 safety recalls have been issued covering this model year; and 119 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
21V416000

WHEELS; WHEELS:HUB

Jun 2, 2021
307 units potentially affected
The defect: Mack Trucks, Inc. (Mack) is recalling certain 2021-2022 Anthem, Granite, and Pinnacle vehicles. The hubcap compression spring can cause the hubcap to separate.
The risk: A separated hubcap can create a road hazard, increasing the risk of a crash.
The remedy: Dealers will remove the hubcap, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0425.
Mack Trucks, Inc.Manufacturer number SC 0425View on NHTSA.gov
21V233000

ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE

Apr 1, 2021
557 units potentially affected
The defect: Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 136, "Electronic Stability Control Systems on Heavy Vehicles."
The risk: A vehicle that drifts out of its lane increases the risk of a crash.
The remedy: Mack will notify owners, and dealers will reprogram the vehicle control units, free of charge. The recall began on April 21, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0423.
Mack Trucks, Inc.Manufacturer number SC0423View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

CBR-1008 202404

POWER TRAIN

CBR: Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F, mDrive) Missing X1 Value In VDA And Default Settings Guidelines, ParameterP1AOB; Fault Code P1052-54, Error 40,Or Error 18 Encountered During Clutch Or Tran.

CBR-2013 202404

ENGINE AND ENGINE COOLING

CBR: Turbo Compound (TC) Hot Side Noise, Diagnostic Information.

CBR-2356 202403

ELECTRICAL SYSTEM

CBR: After cluster replacement and programming, the Driver Information Display (DID) may not function as designed.

CBR-2258 202402

POWER TRAIN

CBR - Diagnostic Trouble Code (DTC) P107471 - AMT-F

CBR-2350 202402

ELECTRICAL SYSTEM

CBR -Telematics Gateway (TGW) Connect Ability Issues

CBR-2014 202402

SUSPENSION

CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mack Pinnacle (chu) by model year
YearComplaintsRecallsInvestigationsIssue Index
2022Viewing020—
2021020—
2020140—
2019030—
2018020—
2017030—
2016031—
2015041—
2014041—
2013031—
2012080—
2011070—
2010000—
2009000—
2008000—
2007000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.