RoadVitals

2013 Mack Pinnacle (cxu) Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Aug 26, 2016
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Mar 2, 2016

What this page shows

Our database holds 2 NHTSA owner-reported complaints for the 2013 Mack Pinnacle (cxu). Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–2 of 2

EngineFuel system
Filed Aug 26, 2016

MACK/VOLVO MP8/D-13 INJECTORS: MACK TRUCKS EQUIPPED WITH THE MP8 ENGINES HAVE A KNOWN INJECTOR ISSUE THAT CAUSES THE TRUCK TO 1) MIS-FIRE AT ROAD SPEED CREATING A LOSS OF POWER. 2) INJECTOR FAILURE CAUSES EXCESSIVE SOOT CAUSING ON-ROAD FAILURES.3) THE TRUCK MAY NOT BE RESTARTED OR ABLE TO BE MOVED DUE TO EXCESSIVE CRANKING DUE TO INJECTOR FAILURE. 4) TRUCKS NEED TO BE TOWED TO A REPAIR FACILITY WHEN BREAKDOWN OCCURS. WE OWN MULTIPLE UNITS. THIS INJECTOR FAILURE ISSUE HAS BEEN DOCUMENTED ON MAJORITY OF TRUCKS. DOCUMENTS ARE AVAILABLE. PLEASE HAVE AN INVESTIGATOR CONTACT ME.

NHTSA ID
10898987
Incident
Aug 1, 2016
Mileage
1,000 mi
Driver assistanceElectricalPowertrain (other)
Filed Mar 2, 2016

WE HAD AN ISSUE WITH THIS TRUCK AND THE M-DRIVE TRANSMISSION WHEN THE DRIVE WAS COMING OF A HIGHWAY ON AN EXIT RAMP HE WAS SLOWING DOWN AND THE VEHICLES CLUTCH STAYED ENGAGED AND THE DRIVER ROLLED INTO THE INTERSECTION ALMOST HITTING A CAR. THE VEHICLES CLUTCH IS AUTOMATICALLY DISENGAGES WHEN YOU PUSH ON THE BRAKE WHILE THE CLUTCH DIDN'T DISENGAGE BECAUSE WHEN OF THE BRAKE LIGHT WIRES HAD DEVELOPED A CORROSION SPOT FROM THE WINTER WEATHER AND SHORTED OUT THE LIGHT AND CAUSED THE FUSE TO BLOW. THE BRAKE LIGHTS ARE WHAT TELLS THE CLUTCH TO DISENGAGE BUT WITH THE FUSE BEING BLOWN THE CLUTCH DID NOT DISENGAGE AND KEPT ROLLING INTO INTERSECTION LUCKILY MY DRIVER WAS SMART ENOUGH TO REACH UP AND PUSH NEUTRAL BUTTON ON DASH TO PUT TRANSMISSION IN NEUTRAL AND STOP THE TRUCK. ALSO IN OUR INVESTIGATION WE FOUND WHEN THE FUSE BLOWS FOR THE BRAKE LIGHTS THE CRUISE CONTROL WILL NOT SHUT OFF BY TAPPING THE BRAKES YOU HAVE TO MANUALLY SHUT IT OFF BY THE SWITCH I HAVE NO PHOTOS AS NOTHING SERIOUSLY HAPPENED MY MECHANIC CHANGED THE FUSE ON THE ROAD AND FOUND THE CORRODED WIRE. MACK SHOULD HAVE A BETTER SOLUTION THAN USING BRAKE LIGHTS TO DISENGAGE THESE CONTROLS

NHTSA ID
10839430
Incident
Jan 8, 2016
Mileage
265,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .