2016 Mahindra Genze 2.0 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2016 Mahindra Genze 2.0, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Driver assistance266.7%
- Electrical133.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
TAKATA RECALL I WAS A COURIER WITH THE POSTMATES PROGRAM FOR ABOUT SIX MONTHS AND I WAS A NEW PARTICIPANT OF THE POSTMATES SCOOTER PROGRAM BACK IN MAY. ON THE AFTERNOON OF SATURDAY, MAY 13TH -DUE TO HEAVY RAIN, STRONG WINDS, AND POOR ROAD CONDITIONS -I ENCOUNTERED A PROBLEM WITH THE SCOOTER WHILE CONDUCTING ROUTINE POSTMATES DELIVERIES, WHICH WOULDN'T ALLOW ME TO ACCELERATE PAST 15 - 17 MPH AFTER SHOWING A YELLOW EXCLAMATION POINT ICON ON THE TOP RIGHT CORNER OF THE TOUCH SCREEN. FURTHERMORE, I NOTICED THE SCOOTER BATTERY DRAINED MUCH FASTER THAN BEFORE AND THE TURNING SIGNALS FROZE IN PLACE. CONCERNED WITH MY SAFETY ON THE ROAD, I DETERMINED THAT THE SCOOTER WAS UNSAFE TO RIDE AND I WAS FORCED TO STOP IN ORDER TO PREVENT A TRAFFIC COLLISION WITH THE ONCOMING VEHICLES. ON SUNDAY, MAY 14TH, I RETURNED TO THE LOCATION OF THE SCOOTER IN MANHATTAN WITH THE TWO BATTERIES, WHICH I MADE SURE THEY WERE OPERATIONAL AND CHARGED IN COMPLIANCE WITH THE SCOOTER OWNER'S MANUAL. AFTER THAT, I PUT ON A FRESHLY CHARGED BATTERY AND OFF I WENT. THE SCOOTER OPERATED FINE UNTIL AROUND 10:30PM THAT NIGHT, WHILE EN ROUTE TO A DELIVERY DESTINATION. UNFORTUNATELY, THE SCOOTER MALFUNCTIONED AGAIN WHEN I WENT OVER A ROUGH PIECE OF ROAD DEBRIS DURING THE HEAVY RAIN IN LOWER MANHATTAN. THIS TIME, THE SCOOTER WOULD NOT ACCELERATE OVER 15 MPH ALONGSIDE VERY FAST MOVING TRAFFIC. SINCE THIS PROBLEM OCCURRED WHILE ON A VERY BUSY STREET, I IMMEDIATELY PULLED OVER TO A NEARBY BIKE LANE ADJACENT TO THE ROAD TO AVOID A POTENTIAL TRAFFIC COLLISION WITH ONCOMING VEHICLES. THIS WAS WHEN I WAS STOPPED BY A NYC PARKS ENFORCEMENT OFFICER WHO GAVE ME A $500 SUMMONS FOR UNLAWFULLY OPERATING A MOTORIZED SCOOTER ON THE BIKE PATH. I MENTIONED TO THE OFFICER THE NATURE OF THE INCIDENT AND THAT I FELT THE SCOOTER WAS UNABLE TO ACCELERATE IN A POTENTIALLY HAZARDOUS 35 MPH STREET ZONE WITH HEAVY TRAFFIC.
THE VEHICLE CHANGES DRIVING MODE BY ITSELF PERIODICALLY, AND THE DRIVING MODE ALSO STICKS PERIODICALLY. THIS HAS HAPPENED IN FAST MOVING TRAFFIC AND UP HILLS. GENZE'S RESPONSE WAS TO REPLACE THE DASHBOARD. THEY DID THAT TWICE BUT THE PROBLEM IS STILL THERE. WE HAVE DISCUSSED IT BEING AN ISSUE WITH MOISTURE GETTING IN, BUT THEY HAVE NOT BE ABLE/INTERESTED IN FIXING THE PROBLEM.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
TAKATA RECALL I WAS A COURIER WITH THE POSTMATES PROGRAM FOR ABOUT SIX MONTHS AND I WAS A NEW PARTICIPANT OF THE POSTMATES SCOOTER PROGRAM BACK IN MAY. ON THE AFTERNOON OF SATURDAY, MAY 13TH -DUE TO HEAVY RAIN, STRONG WINDS, AND POOR ROAD CONDITIONS -I ENCOUNTERED A PROBLEM WITH THE SCOOTER WHILE CONDUCTING ROUTINE POSTMATES DELIVERIES, WHICH WOULDN'T ALLOW ME TO ACCELERATE PAST 15 - 17 MPH AFTER SHOWING A YELLOW EXCLAMATION POINT ICON ON THE TOP RIGHT CORNER OF THE TOUCH SCREEN. FURTHERMORE, I NOTICED THE SCOOTER BATTERY DRAINED MUCH FASTER THAN BEFORE AND THE TURNING SIGNALS FROZE IN PLACE. CONCERNED WITH MY SAFETY ON THE ROAD, I DETERMINED THAT THE SCOOTER WAS UNSAFE TO RIDE AND I WAS FORCED TO STOP IN ORDER TO PREVENT A TRAFFIC COLLISION WITH THE ONCOMING VEHICLES. ON SUNDAY, MAY 14TH, I RETURNED TO THE LOCATION OF THE SCOOTER IN MANHATTAN WITH THE TWO BATTERIES, WHICH I MADE SURE THEY WERE OPERATIONAL AND CHARGED IN COMPLIANCE WITH THE SCOOTER OWNER'S MANUAL. AFTER THAT, I PUT ON A FRESHLY CHARGED BATTERY AND OFF I WENT. THE SCOOTER OPERATED FINE UNTIL AROUND 10:30PM THAT NIGHT, WHILE EN ROUTE TO A DELIVERY DESTINATION. UNFORTUNATELY, THE SCOOTER MALFUNCTIONED AGAIN WHEN I WENT OVER A ROUGH PIECE OF ROAD DEBRIS DURING THE HEAVY RAIN IN LOWER MANHATTAN. THIS TIME, THE SCOOTER WOULD NOT ACCELERATE OVER 15 MPH ALONGSIDE VERY FAST MOVING TRAFFIC. SINCE THIS PROBLEM OCCURRED WHILE ON A VERY BUSY STREET, I IMMEDIATELY PULLED OVER TO A NEARBY BIKE LANE ADJACENT TO THE ROAD TO AVOID A POTENTIAL TRAFFIC COLLISION WITH ONCOMING VEHICLES. THIS WAS WHEN I WAS STOPPED BY A NYC PARKS ENFORCEMENT OFFICER WHO GAVE ME A $500 SUMMONS FOR UNLAWFULLY OPERATING A MOTORIZED SCOOTER ON THE BIKE PATH. I MENTIONED TO THE OFFICER THE NATURE OF THE INCIDENT AND THAT I FELT THE SCOOTER WAS UNABLE TO ACCELERATE IN A POTENTIALLY HAZARDOUS 35 MPH STREET ZONE WITH HEAVY TRAFFIC.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .