RoadVitals

2002 Mazda B-Series Truck Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
28
Latest Feb 18, 2019
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
10
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
5

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Mazda B-Series Truck, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Engine619.4%
  • Airbags619.4%
  • Driver assistance412.9%
  • Transmission39.7%
  • Powertrain (other)39.7%
  • Brakes26.5%
  • Seat belts26.5%
  • Tires & wheels26.5%
  • Interior & seats26.5%
  • Exterior lighting13.2%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

6
reports

From owner reports, verbatim

TRANSMISSION 1ST/2ND GEAR SYNCHROMESH WENT OUT 5 TIMES, FINALLY MAZDA ADMITTED SOMETHING WAS WRONG WITH ENGINE,3X WAS UNDER WARRANTY, LAST 2X I PAID ALL COSTS. JUDGE RULED AGAINST MAZDA IN SMALL CLAIMS COURT.

NHTSA ID 11180839 · filed Feb 18, 2019

I WAS DRIVING IN THE HIGH WAY AND BRAKED FOR THERE WAS TRAFFIC AHEAD AND AS SOON AS MY RPM WENT LOW MY TRUCK SUDDENLY HESITATED DEEPLY AND TURNED OFF. *TR

NHTSA ID 10281449 · filed Aug 23, 2009

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

6
reports

From owner reports, verbatim

THE VEHICLE IS A 2002 MAZDA B4000 TRUCK. PROBLEM: INTERMITTENT AIR BAG INDICATOR LIGHT ON DASH. TOOK TO LOCAL DEALER ON 6-29-06 AND DIAGNOSTIC ANALYSIS SHOWED A FAULTY AIR BAG HARNESS. WARRANTY PURCHASE DATE WAS 03-31-03 WITH 3 YEAR EXPIRATION 03-31-06. CURRENT ODOMETER IS 49,849. COST OF REPAIR IS STATED BY DEALER TO BE $1500 PARTS AND LABOR FOR REPLACEMENT OR THEY SAY MANUFACTURER HAS "APPROVED" A LESS EXPENSIVE REPAIR OF REPLACING ONLY THE CONNECTORS AT A COST OF $422.96 PARTS AND LABOR. CONCERN ABOUT LONGEVITY OF ORIGINAL PRODUCT PARTS, SAFETY OF OCCUPANT(S) WITH INDICATOR LIGHT ON AND OR OFF, HIGH COST OF REPAIR, AND SHORT TERM REPAIR GUARANTEE. DO NOT FEEL SECURE IN THE VEHICLE WITH MY FAMILY. *NM

NHTSA ID 10162833 · filed Jul 19, 2006

WE HAVE HAD THE VEHICLE INTO THE AUTHORIZED MAZDA DEALER SERVICE CENTER FOR THE AIR BAG LIGHT CONTINUING TO COME ON. THE DEALERSHIP KEEPS FIXING THIS PROBLEM; HOWEVER, IT COMES BACK ON OVER AND OVER AGAIN. *LA

NHTSA ID 10074463 · filed May 29, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

4
reports

From owner reports, verbatim

DEALER CONFIRMS THIS RECALL WAS COMPLETED NOV 1, 2007 I CALLED TODAY TO CONFIRM, AND GAVE MY NEW ADDRESS: 4133 224TH LANE SE, UNIT #101, ISSAQUAH, WA 98029-5203. HOW DO I GET THIS RECALL REMOVED - IMPORTANT FOR POTENTIAL FUTURE SALE... DEALER IS LEE JOHNSON CHEV /MAZDA OF KIRKLAND WA. UPDATED 02/08/17*LJ *CN

NHTSA ID 10948432 · filed Jan 30, 2017

CAN NOT GET THE LOCAL MAZDA DEALER (SKYLAND AUTOMOTIVE)(888-231-1092) TO MAKE AN APPOINTMENT TO HAVE THE SAFETY RECALL 4707H REPAIRED. CAN YOU HELP.

NHTSA ID 10322960 · filed Mar 31, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

3
reports

From owner reports, verbatim

DT*: THE CONTACT OWNS A 2002 MAZDA B-2300 TRUCK. WHILE AT A STOP AND ATTEMPTING TO ACCELERATE THE VEHICLE STALLED. THE DEALER DETERMINED THE TRANSMISSION NEEDS TO BE REPLACED HOWEVER, NO REPAIRS HAVE BEEN MADE. *AK UPDATED 03/09/06

NHTSA ID 10149873 · filed Feb 9, 2006

WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING VEHICLE WILL STALL WHILE ENGAGING THE CLUTCH PEDAL.*AK

NHTSA ID 10030015 · filed Jul 23, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

3
reports

From owner reports, verbatim

TRANSMISSION 1ST/2ND GEAR SYNCHROMESH WENT OUT 5 TIMES, FINALLY MAZDA ADMITTED SOMETHING WAS WRONG WITH ENGINE,3X WAS UNDER WARRANTY, LAST 2X I PAID ALL COSTS. JUDGE RULED AGAINST MAZDA IN SMALL CLAIMS COURT.

NHTSA ID 11180839 · filed Feb 18, 2019

SINCE I PURCHASED THE VEHICLE THERE HAS BEEN NOTICEABLE PLAY IN THE REAR DIFFERENTIAL. I IGNORED IT FOR A LONG TIME AND THEN AFTER THE WARRANTY HAD EXPIRED I TOOK IT TO A REPAIR SHOP IN THE AREA THAT HAS A VERY GOOD REPUTATION FOR REPAIRING AND SETTING UP DIFFERENTIALS. AFTER EXAMINING THE GEARS IN THE REAR END HE TOLD ME THE PLAY WAS CAUSED BY A PART THAT WAS MACHINED INCORRECTLY AT THE FACTORY. HE SAID IT WAS A HOLE THAT WAS DRILLED TOO LARGE FOR THE PIN THAT IS INSTALLED IN IT TO HOLD THE AXLE GEARS IN PLACE. HE ASSURED ME THAT IT WAS NOT CAUSED BY WEAR BECAUSE THIS PIN IS NOT A MOVING PART. I HAVE CONTINUED TO DRIVE THE TRUCK WITHOUT ANY REPAIR BEING MADE, IT DOES NOT SEEM TO BE GETTING ANY WORSE, BUT WHO KNOWS HOW LONG UNTIL IT FAILS? *TR

NHTSA ID 10221310 · filed Mar 15, 2008

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

2
reports

From owner reports, verbatim

TL*THE CONTACT OWNS A 2002 MAZDA B3000. THE CONTACT RECEIVED A SAFETY RECALL NOTICE AND TOOK HER VEHICLE TO THE MAZDA DEALER ON SEPTEMBER 26, 2007. THE DEALER DEACTIVATED THE CRUISE CONTROL SWITCH, HOWEVER, THE ABS LIGHT ILLUMINATED THE SAME DAY. THE VEHICLE WAS RETURNED TO THE DEALER ON SEPTEMBER 27, 2007. MAZDA RECONNECTED THE CRUISE CONTROL SWITCH AND INFORMED HER THAT THE SAFETY RECALL DID NOT APPLY TO HER VIN. SHE STATED THAT THE ABS LIGHT WAS NOT ILLUMINATED WHEN SHE BROUGHT THE VEHICLE IN FOR THE RECALL REPAIR. THE PURCHASE DATE AND RECALL NUMBER WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 28,000.

NHTSA ID 10204351 · filed Sep 28, 2007

ON SEVERAL OCCASIONS, MY MAZDA TRUCK B300 V6 MODEL HAS LOCKED UP ON ITS BRAKES. THE VEHICLE COMES EQUIPPED WITH AN ABS (FOUR-WHEEN ANTI-LOCK SYSTEM) WHICH PREVENTS IT FROM LOCKING UP DURING DRIVING CONDITIONS. HOWEVER, ON FOUR VARIED SITUATIONS IN LOCATION, WEATHER CONDITIONS AND MILEAGE APART 20,000, 30,000-35,000, 40,000 (CONSIDERING THREE OF THEM WAS BEFORE I HIT 50K AND THEN AFTER GETTING MY 60K SERVICE MATIENANCE)61K, MY FRONT END TIRES LOCKED UP WHILE MERGING ONTO A HIGHWAY; TURNING LEFTU NDERNEATH AN UNDERPASS; PROCEEDIN FORWARD ON A MAJOR ROAD IN HOUSTON, TX; AND WHILE JUST MAKING A NORMAL TURN, NOT A SHARP TURN, BUT TURNING INTO A NEIGHBORHOOD, AUSTIN, TX. I IN ALL OCCASSIONS HAVE HAD MY FOOT FIRMLY APPLIED TO THE BRAKES AND STILLI LOST CONTROL OF THE STEERING, WITH BOTH MY HANDS ON THE WHEEL, AND HAD TO TURN THE TRUCK OFF AFTER MANAGING NOT TO HIT THE CAR DIRECTLY TO MY LEFT ON AT LEAST THREE REOCCURRENCES. ALL UNDER RAINY OR WET CONDITIONS WHERE THE ROAD WAS LEVEL, NORMAL, CONGESTED, OR GOING DOWNWARD ON A SMOOTH SLOPE IN ELEVATION. I MENTIONED IT TO THE DEALERSHIP TWICE AND WAS TOLD THAT, THAT LOST OF TRACTION WAS DUE TO ELEVATION OF THE TRUCK AND PRESSING THE GAS WHILE I TURNED LEFT. ON THE PAST THREE OCCASSIONS I DID NOT HAVE MY FOOT ON THE GAS TURNING, EVER WHILE TURNING. I LIKE MY TRUCK, BUT I COULD'VE HAD CAUSED SOME MAJOR CAR WRECKS DUE TO SOME MALFUNCTIONING. *AK

NHTSA ID 10105859 · filed Jan 6, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

2
reports

From owner reports, verbatim

DT*: THE CONTACT STATED ON TWO SEPARATE OCCASIONS THE DRIVER SIDE SEAT BELT WOULD NOT LOCK. THE VEHICLE WAS TAKEN THE DEALERSHIP BOTH TIMES AND THE BUCKLE ASSEMBLY WAS REPLACED BOTH TIMES. THE FINAL TIME, THE BUCKLE ASSEMBLY WOULD NOT RELEASE. THE BUCKLE ASSEMBLY WAS REPLACED A THIRD TIME.

NHTSA ID 10149974 · filed Feb 10, 2006

DRIVER'S SEAT BELT BUCKLE BROKE LOSE, AND AIR BAGS FAILED TO DEPLOY WHEN TRUCK WAS INVOLVED IN A ROLLOVER. TRUCK BECAME AIR-BORN WITH SEVERE IMPACT. PLEASE DESCRIBE DETAILS. *AK

NHTSA ID 8015026 · filed Jul 29, 2002

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

2
reports

From owner reports, verbatim

I HAVE ORIGINAL GOODYEAR TIRES ON MY TRUCK WHICH ARE HAVING BULGES ON THE SIDES OF TWO OF THE TIRES. I HAVE GONE TO TWO DEALERS-THE FIRST SAID THAT THEY WERE SAFE AND WON'T REPLACE THEM FOR MY SAFETY;THE SECOND DEALER SAID THEY HAD NO WARRANTY ON THAT PARTICULAR MODEL EVEN THOUGH THEY OFFERED SIMILAR TIRES HAVING WARRANTIES TO 60,000 MILES. MY CONCERN IS FOR FIRST THE SAFETY OTHER FELLOW DRIVERS WHO MAY NOT NOTICE THIS DEFECT. SECOND, THE COMPANIES INABILITY TO REPORT AND REPLACE MY TIRES,OR REPORT THIS TO CORPORATE. I WILL WATCH THIS DEFECT ON MY TRUCK, BUT MY CONCERN IS FOR THOSE ON LONG AND FAST TRIPS. I REMEMBER THE OTHER DEFECTS ON TIRES AND THOSE POOR PEOPLES PROBLEM. *JB

NHTSA ID 10160449 · filed Jun 22, 2006

FIRESTONE, WILDERNESS HT ORIGINAL TIRES P22570R15 OT8XUU1PO3501. WHILE TRAVELING AT 45MPH, TRUCK SUDDENLY PULLED HARD TO THE RIGHT, FORCING CONSUMER OFF THE ROAD. CONSUMER HAD NO CONTROL OF VEHICLE. PASSENGER'S RIGHT FRONT TIRE HAD BLOWN. DRIVER NOTICED A BUBBLE IN THE SIDEWALL JUST ABOVE THE BEAD OF THE RIM THAT RUPTURED. *AK CONSUMER IS ASKING REIMBURSEMENT FOR THE DAMAGE CAUSED BY A DEFECTIVE TIRES. *YD

NHTSA ID 8004817 · filed Mar 1, 2002

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

2
reports

From owner reports, verbatim

TL*THE CONTACT OWNS A 2002 MAZDA B3000. WHILE THE CONTACT WAS SEATED IN THE PARKED VEHICLE, THE DRIVER'S SEAT BACK REST FAILED. HE CURRENTLY HAS A BOX BEHIND THE BACK REST TO KEEP IT ERECT. THE DEALER WANTS TO KEEP THE VEHICLE OVERNIGHT AND CHARGE FOR A DIAGNOSTIC. THE CONTACT DOES NOT WANT TO LEAVE HIS VEHICLE OVERNIGHT OR PAY FOR THE DIAGNOSTIC. HE FEELS THAT IT IS MAZDA'S RESPONSIBILITY TO CORRECT THE FAILURE FOR FREE. THE CONTACT PLANS TO TAKE THE VEHICLE TO AN INDEPENDENT BODY SHOP. THE CURRENT MILEAGE WAS 72,000 AND FAILURE MILEAGE WAS 55,000.

NHTSA ID 10223143 · filed Apr 2, 2008

I LEANED BACK TO GET CHANGE OUT OF MY POCKET AND DRIVERS SEAT BROKE AND RECLINED COMPLETELY, I WAS NOT ON THE STREET. I TOOK THE TRUCK, (2002 MAZDA B3000, 41300 MILES) TO THE DEALER "HOLIDAY MAZDA, FOND DU LAC,WI" AND HAD THE PART REPLACED (PART # ZZ99-57-002 DESCRIPTION "SEAT RECLINER BOLT") I AM VERY CONCERNED ABOUT THIS FAILURE, IT IS OBVIOUSLY A DEFECTIVE PART, IF I HAD BEEN ON THE HIGHWAY AT THE TIME OF THE FAILURE, I CAN JUST IMAGINE THE RESULTS. *NM

NHTSA ID 10145077 · filed Dec 13, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

1
report

From owner reports, verbatim

PASSENGER LOW BEAM HEADLIGHT DOES NOT WORK FUSE IS OK FUSE SLOT HAS POWER LAMP WAS REPLACED STILL DOES NOT WORK. *TR

NHTSA ID 10219193 · filed Feb 26, 2008

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .