2017 Mazda CX-3 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2017 Mazda CX-3, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Fuel system1040.0%
- Driver assistance312.0%
- Engine312.0%
- Visibility28.0%
- Electrical28.0%
- Brakes14.0%
- Body & structure14.0%
- Exterior lighting14.0%
- Steering14.0%
- Airbags14.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
The engine on my 2017 CX-3 died while travelling on the interstate at 70mph just before the low fuel light would normally turn on. I pulled to the side of the interstate freaked out at what just happened. I was within a mile of an exit with a gas station and the car started when fuel was added. It's the exact same low pressure fuel pump failure symptom that later CX-3's are being recalled for. I took it to a Mazda dealer and he only recommended that I keep the tank over half full. I've been hoping the recall would be expanded to include my VIN number but there doesn't appear to be enough complaints yet to do this. I've been filling up at 1/4 tank and haven't had an issue again after driving another 40,000+ miles. This model has disappointing range even without this issue.
On November 4, 2022 I was driving in the middle lane of I 87 north of Saratoga Springs. The car stalled and died. I was able to get to the break down lane. After sitting for 5 - 10 minutes, completely frazzled, I tried the ignition and the car started. The gas gauge said I had approximately ¼ tank left. I filled the car up and made it the rest of the way home. This had happened once before on a local road and we had the car towed. The thought was that maybe the car had run out of gas although the gas gauge did not so indicate. When I took the vehicle to the mazda dealer after considerable research, they indicated there were recalls on Denso fuel pump impellers for the model of my car in 2018 and following but not for my 2017 model. The date of that service was 1/17/23. There were no codes still in place that would identify the problem. I am certain that this is the problem. I only drive the car locally now and i keep the gas tank at least ½ full.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
LED speedometer in dash showing incorrect speed or unreadable. Advised of chip malfunction.
The contact owns a 2017 Mazda CX-3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the camera image was distorted while in use. The failure mileage was unknown. VIN tool confirms parts not available.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
On November 4, 2022 I was driving in the middle lane of I 87 north of Saratoga Springs. The car stalled and died. I was able to get to the break down lane. After sitting for 5 - 10 minutes, completely frazzled, I tried the ignition and the car started. The gas gauge said I had approximately ¼ tank left. I filled the car up and made it the rest of the way home. This had happened once before on a local road and we had the car towed. The thought was that maybe the car had run out of gas although the gas gauge did not so indicate. When I took the vehicle to the mazda dealer after considerable research, they indicated there were recalls on Denso fuel pump impellers for the model of my car in 2018 and following but not for my 2017 model. The date of that service was 1/17/23. There were no codes still in place that would identify the problem. I am certain that this is the problem. I only drive the car locally now and i keep the gas tank at least ½ full.
WHILE DRIVING 70 MPH ON THE INTERSTATE, VEHICLE STALLED AND STARTED JERKING, UNABLE TO ACCELERATE, LOSING SPEED QUICKLY. FORTUNATELY I WAS ABLE TO MOVE ONTO THE SHOULDER, AVOIDING A SEMI TRUCK APPROACHING QUICKLY BEHIND, AND ANOTHER SEMI TRUCKED PARKED ALONG THE INTERSTATE BLOCKING ACCESS TO THE SHOULDER.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
Windshield wiper fluid tank leaks when you pour fluid in empty within about an hour
WARM AIR FROM THE CLIMATE CONTROL VENTS- CAR IS UNDER 45,000 MILES AND NEEDS A NEW EVAPORATOR- MOST CARS WILL NEVER NEED A NEW EVAPORATOR, ESPECIALLY ONE THAT IS UNDER FOUR YEARS OLD. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
I have had this happen multiple times. I try to turn off the car and it will not shut off. It makes noises and beeps, but you can do nothing to turn off the car. This makes the battery die. The first time I freaked out and called Mazda headquarters. They got a tow truck sent to me and my car was taken to Brown's Mazda in Fairfax. They told me the battery was dead and that is why that happened. I have had my battery checked by them numerous times and they say it is A-OK and 100% okay, so how can this be. It happened again and I drove straight to the dealer who told me it wasn't the battery but the starting system. They fixed it and I left and 20 minutes later it happened again. It has now happened again. One day my car is fine and the next it does not start. Then, after trying to start it again today. It went crazy and would not shut off. I was at the dealership recently and another woman had this problem. They told her it was the shifting gear and she had to pay a fair amount. This is ridiculous. This is a Mazda problem not an owner problem. No one seems to know what the real issue is or are afraid to tell. This needs to be looked into. The problem is Mazda owners never know when and where this will happen and it could strand us in bad locations with no recourse. There are no warning lights or messages and it happens at random times. It first started two years ago and has been happening repeatedly. The problem has been relayed to Browns Mazda on several occasions and they tell me it is the battery, but every time I get the battery checked it is perfect. Something is wrong and it is probably due to the electrical starting system which also affects the charging terminals. This is a serious issue and someone needs to take a look into this matter. Please help!
2017 MAZDA CX3. CONSUMER WRITES IN REGARDS TO AN ISSUE WITH VEHICLES BLIND SPOT WARNING SYSTEM. *LD THE CONSUMER STATED THE BLIND SPOT SYSTEM DOES NOT APPEAR TO BE OPERATING WELL. THE SYSTEM ONLY SEEMED TO REGISTER WHEN A VEHICLE WAS APPROACHED FROM THE REAR. LEFT AND RIGHT SIDE WARNINGS APPEARED TO BE WORKING AS DESIGNED. WHEN THE CONSUMER'S VEHICLE WAS DOING THE OVERTAKING NO WARNING WAS GIVEN. THIS IS THE SAME FOR THE LEFT AND RIGHT SIDES. UPDATED 09/27/2017*JS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
I put my right signals on and came to a near stop, as I did a right turn into the parking space in front of the dry cleaners. I was slowly creeping into the parking space, and pushing the brakes, as I slowed down to a near stop in the parking spot. All of a sudden, as my right foot was still on the brakes, I felt the car lurch forward, and felt myself pulled back into my seat from the velocity, as the car suddenly accelerated forward out of control! I had NO CONTROL OVER THE CAR! I saw myself speeding towards the drycleaners’ glass window storefront! I came to a stop after I had driven over the sidewalk, over some plants, and crashed into the pillar in front of the dry cleaners, completely pulling it off of its foundation. My car’s engine was still running, and the airbags did NOT deploy. This was a case of Sudden Unintended Acceleration where the airbags did not deploy, resulting is serious property damage, but could have been much worse had the pillar not been there to stop my car from breaching the storefront, and potentially hitting a customer or employee.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
I WAS IN AN ACCIDENT AT A VERY HIGH SPEED. A DRIVER DIDN'T SEE ME IN HIS LEFT SIDE BLIND SPOT AND WAS VEERING INTO MY LANE AT 85-90MPH. I SWERVED TO THE LEFT TO AVOID THE CAR AND MY CAR WOULDN'T STRAIGHTEN/I COULDN'T GET BACK THE CONTROL. I SMASHED THE GUARDRAIL WITH THE WHOLE LEFT SIDE OF MY CAR AND THE CAR WAS DEEMED TO BE TOTALED BY THE INSURANCE COMPANY. THE AIRBAGS NEVER DEPLOYED DESPITE THE HIGH SPEED AND IMPACT OF THE ACCIDENT.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
Both headlamp lights have water on it (Condensation ocurring on both headlamps) Please verify if this situation could be considered a safety hazard.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
Steering system seems to become unhinged. Something in the steering system is not working properly.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
I put my right signals on and came to a near stop, as I did a right turn into the parking space in front of the dry cleaners. I was slowly creeping into the parking space, and pushing the brakes, as I slowed down to a near stop in the parking spot. All of a sudden, as my right foot was still on the brakes, I felt the car lurch forward, and felt myself pulled back into my seat from the velocity, as the car suddenly accelerated forward out of control! I had NO CONTROL OVER THE CAR! I saw myself speeding towards the drycleaners’ glass window storefront! I came to a stop after I had driven over the sidewalk, over some plants, and crashed into the pillar in front of the dry cleaners, completely pulling it off of its foundation. My car’s engine was still running, and the airbags did NOT deploy. This was a case of Sudden Unintended Acceleration where the airbags did not deploy, resulting is serious property damage, but could have been much worse had the pillar not been there to stop my car from breaching the storefront, and potentially hitting a customer or employee.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .