BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
2017 Mazda CX-3
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 21 NHTSA owner-reported complaints for the 2017 Mazda CX-3, most frequently naming the fuel system, driver assistance and engine categories. 1 safety recall has been issued covering this model year; and 517 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Mar 2017 | 1 | 1 |
| Sep 2017 | 1 | 2 |
| May 2020 | 1 | 3 |
| Aug 2020 | 1 | 4 |
| Sep 2020 | 1 | 5 |
| Nov 2021 | 1 | 6 |
| May 2022 | 1 | 7 |
| Jun 2022 | 2 | 9 |
| Aug 2022 | 2 | 11 |
| Dec 2022 | 1 | 12 |
| Jan 2023 | 1 | 13 |
| May 2023 | 2 | 15 |
| Aug 2023 | 1 | 16 |
| Dec 2023 | 1 | 17 |
| Apr 2024 | 1 | 18 |
| Jun 2024 | 1 | 19 |
| Jul 2024 | 1 | 20 |
| Mar 2025 | 1 | 21 |
What owners report
Complaints grouped by the component NHTSA recorded
- Fuel system1040.0%
- Driver assistance312.0%
- Engine312.0%
- Visibility28.0%
- Electrical28.0%
- Brakes14.0%
- Body & structure14.0%
- Exterior lighting14.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
1 campaign cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govRecent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
Windshield wiper fluid tank leaks when you pour fluid in empty within about an hour
- NHTSA ID
- 11649311
- Incident
- Mar 15, 2025
LED speedometer in dash showing incorrect speed or unreadable. Advised of chip malfunction.
- NHTSA ID
- 11604636
- Incident
- Jun 1, 2024
Steering system seems to become unhinged. Something in the steering system is not working properly.
- NHTSA ID
- 11593642
- Incident
- May 7, 2024
The contact owns a 2017 Mazda CX-3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the camera image was distorted while in use. The failure mileage was unknown. VIN tool confirms parts not available.
- NHTSA ID
- 11582377
- Incident
- Apr 11, 2024
When starting the car in cold weather, the driver assistance system, to include rear camera display, navigation, hands-free voice commands and calling, continuously restarts for close to 15 minutes rendering safe navigation unavailable. Without a backup navigation system, drivers cannot get turn prompts and safely plan for the next exit or turn. This has happened repeatedly and could be related to the current open recall for the CX-3.
- NHTSA ID
- 11560157
- Incident
- Dec 14, 2023
The engine on my 2017 CX-3 died while travelling on the interstate at 70mph just before the low fuel light would normally turn on. I pulled to the side of the interstate freaked out at what just happened. I was within a mile of an exit with a gas station and the car started when fuel was added. It's the exact same low pressure fuel pump failure symptom that later CX-3's are being recalled for. I took it to a Mazda dealer and he only recommended that I keep the tank over half full. I've been hoping the recall would be expanded to include my VIN number but there doesn't appear to be enough complaints yet to do this. I've been filling up at 1/4 tank and haven't had an issue again after driving another 40,000+ miles. This model has disappointing range even without this issue.
- NHTSA ID
- 11540736
- Incident
- Aug 5, 2021
Both headlamp lights have water on it (Condensation ocurring on both headlamps) Please verify if this situation could be considered a safety hazard.
- NHTSA ID
- 11524290
- Incident
- May 29, 2023
On November 4, 2022 I was driving in the middle lane of I 87 north of Saratoga Springs. The car stalled and died. I was able to get to the break down lane. After sitting for 5 - 10 minutes, completely frazzled, I tried the ignition and the car started. The gas gauge said I had approximately ¼ tank left. I filled the car up and made it the rest of the way home. This had happened once before on a local road and we had the car towed. The thought was that maybe the car had run out of gas although the gas gauge did not so indicate. When I took the vehicle to the mazda dealer after considerable research, they indicated there were recalls on Denso fuel pump impellers for the model of my car in 2018 and following but not for my 2017 model. The date of that service was 1/17/23. There were no codes still in place that would identify the problem. I am certain that this is the problem. I only drive the car locally now and i keep the gas tank at least ½ full.
- NHTSA ID
- 11522026
- Incident
- Nov 4, 2022
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM; ENGINE
This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices. Examples: 1. Devices connected to the DLC-2 (battery discharge/DTC stored) 2. Devices plugged into the 12V outlet 3. GPS tracking device (engine no start/battery discharge) 4. Dash cam (DTC stored) 5. Non-certified USB cable (Apple Carplay™/ Android Auto™ will not connect) 6. Over-sized wheels/tires (incorrect GPS location) 7. DTC C0023:14 8. Decorative trim and/or cover on the START/STOP ENGINE button Example 1: Some electrical devices connected to the DLC-2 connector by insurance or mobile phone companies may cause: Battery discharge. The device may disrupt the CAN system battery saver mode. • IDS/MMDS will not communicate with the vehicle due to poor DLC-2 connection. The aftermarket device may cause DLC-2 female terminals to spread open.
POWER TRAIN
This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 01-008/23 06/05/23 Some vehicles may exhibit rattling noises from the engine compartment and oil leakage from the drive belt auto tensioner. This may be caused by insufficient sealing at the drive belt auto tensioner damper when the auto tensioner fully operates under both high ambient temperature and high load conditions. To eliminate this concern, the shape of the drive belt auto tensioner damper has been changed. REPAIR PROCEDURE If the tensioner is found to be "No Good" after completing the Drive Belt Auto Tensioner Inspection, replace it with a modified part according to the instructions on MGSS online:
STRUCTURE:BODY
DESCRIPTION Some vehicles may require the replacement of a damaged VIN plate or vehicle certification label. To obtain a replacement VIN plate (bulkhead-mounted and visible through the lower-left area of the windshield), contact DAG (Dealer Assistance Group) using VIN Plate Request Form available on One Mazda. To obtain a replacement vehicle certification label (located on the Bpillar or front door), contact your assigned DSM (District Service Manager) to place the order. If DSM contact information is not available, refer to the Dealer & Field Contact Directory.
ENGINE; POWER TRAIN; SERVICE BRAKES
This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers. SCHEDULED MAINTENANCE Refer to the applicable Workshop Manual or Owner's Manual for vehicle -specific manufacturer scheduled maintenance. Workshop Manual - Refer to section 00-00 SCHEDULED MAINTENANCE. Owner's Manual - Refer to section 8 Maintenance and Care. b. Note: Please refer to the information below outlining the services not included in Mazda's Factory Scheduled Maintenance: IMPORTANT: Recommending fluid flushes when not necessary can lead to customer confusion and dissatisfaction. Fluid flushing for preventive maintenance purposes is strongly discouraged, unless otherwise specified in a published procedure (Owner’s Manual, Workshop Manual, Technical Service Bulletin, etc.).
ENGINE
This Service Alert supersedes the previously issued M-Tip(s) listed below. The changes are noted in Red text. MT-002/19 09/30/19 and 12/19/19 DESCRIPTION If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine may fail prematurely. Metallic debris from the old engine (with catastrophic internal mechanical failure) may rest inside the intake manifold. When the new engine assembly is installed, debris in the intake manifold will be ingested into the new engine and cause internal damage. Clean the intake manifold internally to remove any debris from old engine before installing the new replacement engine assembly. If the intake manifold cannot be properly cleaned internally, replace it.
FUEL/PROPULSION SYSTEM
This Service Alert supersedes the previously issued M-Tip(s) listed below. The changes are noted in Red text. MT-003/22 03/02/22 DESCRIPTION Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. The concern will likely occur if the fuel tank is overfilled (more fuel is added after the fuel pump nozzle shuts off automatically) or filled up normally in high ambient temperatures and the fuel expands. No repair is needed. Explain to the customer not to continue filling after nozzle shut off.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.