RoadVitals

2017 Chevrolet Express

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
20
Latest Sep 9, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest Jun 11, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 20 NHTSA owner-reported complaints for the 2017 Chevrolet Express, most frequently naming the brakes, driver assistance and electrical categories. 6 safety recalls have been issued covering this model year; and 1,179 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes1344.8%
  • Driver assistance827.6%
  • Electrical26.9%
  • Airbags26.9%
  • Visibility13.4%
  • Engine13.4%
  • Exterior lighting13.4%
  • Steering13.4%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

6 campaigns cover this model year

View all 6

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
19V428000

EQUIPMENT

Jun 11, 2019
325 units potentially affected
The defect: Unicell Body Company Inc. (Unicell) is recalling certain 2017-2019 Chevrolet Express and GMC Savanna, 2018-2019 Hino 155, Ford Econoline and Transit and Isuzu NPR, and 2018 Ram ProMaster-based vehicles equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.
The risk: The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
The remedy: Unicell will work with ASA Electronics to notify owners and offer a remedy, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service 1-800-384-4400 or Unicell at 1-716-853-8628.
Unicell Body Company Inc.View on NHTSA.gov
19V387000

VISIBILITY:GLASS, SIDE/REAR

May 23, 2019
1,159 units potentially affected
The defect: General Motors LLC (GM) is recalling certain 2016-2019 Chevrolet Express and GMC Savana vehicles. One or both of the rear-quarter windows may be tempered glass instead of laminated glass. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
The risk: Tempered glass increases the risk of injury in the event of a side impact or rollover crash.
The remedy: GM will notify owners, and dealers will replace the tempered glass windows with laminated glass windows, as necessary, free of charge. The recall began July 5, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N192218960.
General Motors LLCManufacturer number N192218960View on NHTSA.gov
18V655000

ELECTRICAL SYSTEM

Sep 21, 2018
30,448 units potentially affected
The defect: General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Express and GMC Sierra vehicles equipped with a single, manual, rear climate control module (CCM). If the temperature is set to maximum heat or the mode knob is set to maximum floor vent and an electrical short occurs, components within the CCM may overheat.
The risk: If the CCM overheats, there is an increased risk of a fire in the vehicle's headliner.
The remedy: GM will notify owners, and dealers will remove the electrical insulation from a wiring connector within the CCM to remove the fire risk, free of charge. The recall began November 6, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 18299.
General Motors LLCManufacturer number 18299View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 20
Brakes
Filed Sep 9, 2024

The ABS/Traction control system has malfunctioned 3 separate times since purchase of the vehicle in 2017. The indicated fault is code C0110-04, Pump Motor Circuit Open. This fault has required the replacement of the Brake Control Computer (GM part# 19435407) and the Hydraulic Control Module (GM part# 25879231). The first malfunction occurred in October 2020 at 48,594 miles, the second was November 2022 at 91,621 miles with the most recent fault in August 2024 at 147,411 miles. The fault has not affected the ability to stop the vehicle, but it does render the ABS/Traction Control System inoperative. The vehicle is a travel van with the majority miles being highway miles (very little city driving)

NHTSA ID
11613517
Incident
Aug 20, 2024
Brakes
Filed Apr 5, 2024

The contact owns a 2017 Chevrolet Express. The contact stated that while driving at approximately 35 MPH, the ABS inadvertently engaged, and the vehicle pulled to the left side. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the electronic brake control module assembly needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 136,000.

NHTSA ID
11581307
Incident
Apr 3, 2024
Mileage
136,000 mi
BrakesDriver assistance
Filed Apr 1, 2024

Vehicle nearly went off road from ABS prematurely activating. ABS module needed. part number 84055065 unavailable through GM. Parked Van as it is too dangerous to drive.

NHTSA ID
11580464
Incident
Mar 29, 2024
BrakesDriver assistance
Filed Apr 1, 2024

Vehicles ABS went off while slowing to stop sign. Repair needed ABS Module part number 84055065. No part available through GM. Pulled vehicle from road as its super unsafe.

NHTSA ID
11580462
Incident
Mar 6, 2024
BrakesDriver assistance
Filed Apr 1, 2024

ABS Module Blown. Van's ABS goes off when not needed. Pulls to the right. Part Number 84055065 needed. no replacement available.

NHTSA ID
11580457
Incident
Mar 8, 2024
BrakesDriver assistance
Filed Apr 1, 2024

Part Number 84055065 The ABS Module is defective and can not replace.

NHTSA ID
11580456
Incident
Mar 20, 2024
BrakesDriver assistance
Filed Feb 23, 2024

The ABS lights began coming on and off in April of 2023. My certified mechanic checked codes and found no specific trouble from the available code information. The Abs lights eventually stayed on by November of 2023. Through more investigation, my mechanic determined that the ABS Module- C 84055066 and ABS Pump Assembly- C 25879231 had ceased to function. He ordered the ABS parts ,(manufactured in Texas), and was informed that there were so many shops around the country waiting on those parts that we would have to wait months before the parts could be manufactured and delivered. My vehicle only had 40,000 miles on it when the ABS lights were illuminated on the dash. The parts did finally arrive and were installed. We also had to hire a separate ABS module programmer to reset the computer. The ABS module and ABS pump failure seams to be a completely defective system. I would hope these parts will be included in a nationwide recall. Thank you

NHTSA ID
11573671
Incident
Apr 2, 2023
Brakes
Filed Jan 11, 2024

This module has now failed three times and Chevrolet has had this vehicle in one of their dealership lots since 10/5/2023 with no resolution and they've stopped communication with us.

NHTSA ID
11564860
Incident
Oct 5, 2023

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIT5099J

PI to help diagnose A/C concern

PIT6247B

This Preliminary information communicates direction to find information at www.gmupfitter.com for Police and Special Service Vehicles.

PIT3271Q

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

PIP4902V

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIP6104

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

PIT6400A

This PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from current supplier listed in the bulletin.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Express by model year
YearComplaintsRecallsInvestigationsIssue Index
2026030—
2025040—
2024100—
2023210—
2022410—
2021132055.4
2020161052.5
2019840—
2018116048.4
2017Viewing206047.6
2016156052.0
2015831—
2014147048.6
2013228046.1
2012136064.6
2011125054.4
2010155053.7
2009107049.4
20081410040.9
2007174057.5
20061216067.9
2005239063.5
2004217156.6
20035811264.3
2002550137.1
2001452152.7
2000841144.5
1999682044.7
1998232046.4
1997292049.8
1996153055.0
1995100—
1994000—
1993000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.