RoadVitals

2010 Chevrolet Express

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
15
Latest Aug 24, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Apr 26, 2018
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
7 injuries, 0 deaths reported

Overview

Our database contains 15 NHTSA owner-reported complaints for the 2010 Chevrolet Express, most frequently naming the engine, driver assistance and airbags categories. 5 safety recalls have been issued covering this model year; and 1,537 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine417.4%
  • Driver assistance417.4%
  • Airbags313.0%
  • Brakes313.0%
  • Electrical28.7%
  • Powertrain (other)28.7%
  • Fuel system14.3%
  • Seat belts14.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

View all 5

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
18V267000

EQUIPMENT

Apr 26, 2018
6,154 units potentially affected
The defect: General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
General Motors LLCManufacturer number 18146View on NHTSA.gov
14V117000

AIR BAGS:FRONTAL

Mar 17, 2014
303,013 units potentially affected
The defect: General Motors LLC (GM) is recalling certain model year 2009-2014 Chevrolet Express and GMC Savana vans manufactured January 27, 2009, through March 7, 2014 with a gross vehicle weight rating of 10,000 pounds and less and equipped with front passenger air bags. In the affected vehicles, during a frontal impact below the air bag deployment threshold, if an unbelted front passenger's head hits the instrument panel above where the passenger air bag is located, the panel may not sufficiently absorb the impact. As such, these vehicles fail to meet the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection in Interior Impact."
The risk: In the event of a crash below the air bag deployment threshold, an unbelted front passenger seat occupant has an increased risk of injury.
The remedy: GM will notify owners, and dealers will modify the passenger instrument panel free of charge. Notices to the owners of the heavy duty vans were mailed on April 28, 2014. The recall began on May 19, 2014. Chevrolet owners may call 1-800-630-2438. GMC owners may call 1-866-996-9463. GM's number for this recall is 14082.
General Motors LLCManufacturer number 14082View on NHTSA.gov
12V169000

EQUIPMENT ADAPTIVE/MOBILITY

Apr 17, 2012
34 units potentially affected
The defect: MAIN MOBILITY IS RECALLING CERTAIN CONVERSION VANS BUILT ON MODEL YEAR 2008-2010 CHEVROLET EXPRESS, 2009 GMC SAVANA, AND 2010 FORD TRANSIT CONNECT CHASSIS, AND FITTED WITH CERTAIN BRAUN WHEELCHAIR LIFTS. OVER TIME AND WITH FREQUENT USE, THE ROLL STOP LATCHES ON THE WHEELCHAIR LIFT’S OUTER BARRIER MAY BECOME BENT OR MISALIGNED.
The risk: A WHEELCHAIR OCCUPANT MAY DEFEAT OR RIDE OVER THE INSUFFICIENTLY LATCHED ROLL STOP. IF THIS OCCURS WHEN THE LIFT PLATFORM IS IN AN ELEVATED POSITION, THE WHEELCHAIR’S OCCUPANT COULD FALL AND SUSTAIN INJURY.
The remedy: MAIN MOBILITY IS WORKING WITH BRAUN TO NOTIFY OWNERS, AND BRAUN DEALERS WILL REPAIR THE VEHICLES, FREE OF CHARGE. MAIN MOBILITY HAS NOT PROVIDED A NOTIFICATION SCHEDULE. OWNERS MAY CONTACT MAIN MOBILITY AT 1-716-759-6811.
MAIN MOBILITY, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 15
Airbags
Filed Aug 24, 2021

My 2010 Chevrolet Express 1500 AWD Passenger Van was recently in the dealer's shop for work on various sensors and other problems. When the codes were downloaded from the computer, one indicated a faulty passenger side air bag module. At no time had any of the dashboard warning lights indicated a problem with the air bag system, so I had driven an unknown amount of miles without any indication it was malfunctioning, even though the vehicle's computer had an indication of a problem. I have also had repeated intermittent indications of problems with the ABS and Stabilitrack systems, but their cause has never been identified.

NHTSA ID
11430286
Incident
Aug 13, 2021
Airbags
Filed Aug 6, 2018
2 injuries reported

THE SIDE AIRBAGS DEPLOYED WHILE DRIVING DOWN THE ROAD AT ABOUT 10 MPH. WE HAD JUST TURNED OUT OF OUR DRIVEWAY AND HEADING TO A STOP SIGN AT THE HIGHWAY. LUCKILY IT HAPPENED BEFORE GETTING ON THE HIGHWAY. NOTHING HIT THE VAN AND NO PRIOR DAMAGE. MY WIFE WAS DRIVING AND SHE HAS BRUISING ON HER ARM AND WE BOTH HAVE RINGING AND SORE EARS. SOUNDED LIKE A BOMB WENT OFF INSIDE THE VAN. WE WERE KIND OF DISORIENTED AND FEEL LIKE WE MAY HAVE BLACKED OUT FOR A BIT AFTER IT HAPPENED. WE HAVE NOT SEEKED MEDICAL YET BUT MIGHT IN THE NEXT COUPLE DAYS IF SOME OF THE ISSUES DON'T GET BETTER.

NHTSA ID
11118180
Incident
Aug 6, 2018
Mileage
307,328 mi
ElectricalExterior lighting
Filed Nov 15, 2017

LAST MONTH THE RIGHT SIDE REAR BRAKE LITE AND BLINKER DID NOT WORK AND THIS MONTH THE DRIVERS SIDE TAIL LITE DOESN"T WORK . THEY REPLACED THE MAIN COMPUTER BCM LAST MONTH ,WAITING TO SEE WHAT THEY DO THIS TIME. BOTH TIMES I WAS ON THE HWY DRIVING

NHTSA ID
11046299
Incident
Sep 15, 2017
Mileage
130,000 mi
Powertrain (other)
Filed Apr 21, 2017

TL* THE CONTACT OWNS A 2010 CHEVROLET EXPRESS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH AND ATTEMPTING THE GO DOWN A HILL OR A LIGHT SLOPE, THE VEHICLE REVVED AND SHOOK VIOLENTLY. THE CONTACT SOFTLY APPLIED THE BRAKE PEDAL AND SLOWED DOWN TO STEADY THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE VEHICLE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE FAILURE WAS AN UNKNOWN ISSUE. THE CONTACT STATED THAT THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE. THE FAILURE RECURRED SEVERAL TIMES AND WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.

NHTSA ID
10979752
Incident
Apr 10, 2010
Mileage
5,000 mi
Body & structure
Filed Sep 29, 2015

THE FRAME OF THIS VEHICLE BEHIND THE RIGHT REAR WHEEL WHERE THE BOLT GOES THROUGH TO SECURE THE AMBULANCE BODY TO THE FRAME HAS CRACKED. THIS HAS HAPPENED TWICE ON THIS SAME VEHICLE. IT WAS REPAIRED ONCE AT A CHEVROLET DEALERSHIP.

NHTSA ID
10778334
Incident
Sep 29, 2015
Mileage
100,506 mi
Powertrain (other)
Filed May 15, 2015

GOING UP STEEP HILLS THE TRUCKS SHUDDERS VERY BADLY. THIS HAPPENS ONLY AT LOW SPEED AND IN 2ND AND OR 3 RD GEAR. THIS IS VERY DANGEROUS AND COULD CAUSE A ACCIDENT. THIS HAPPENED AFTER GM ISSUED A RECALL LETTER TO HAVE THE TRANSMISSION REPROGRAMED. IT WORKED FINE BEFORE. NO GM WILL NOT ALLOW THE DEALER TO PUT THE ORIGINAL PROGRAMING BACK AND TRANSMISSION IS SHUDDERING REALLY BAD GOING UP HILLS. TOLD TO MANUALLY SIFT TRANSMISSION GOING UP HILLS. WHICH IS STUPID BECAUSE IT IS A AUTOMATIC TRANSMISSION. VERY UNHAPPY ABOUT THIS. THERE WAS NOTHING WRONG WITH THIS VEHICLE UNTIL GM ISSUED A SERVICE LETTER. THIS WILL CAUSE A ACCIDENT . BECAUSE THE TRUCK SHAKES SO BADLY. GM TOLD ME THEY WILL NOT FIX IT OR DO ANYTHING FOR IT. SPENT 3 HOURS ON THE PHONE WITH GM AND THEY BASICALLY TOLD YOU ARE UP A CREEK WITHOUT A PADDLE AND GO LUCK. TRUCK STILL UNDER WARRANTY BUT GM WILL NOT FIX IT.

NHTSA ID
10716716
Incident
May 4, 2015
Mileage
14,500 mi
Airbags
Filed Nov 17, 2014

TL* THE CONTACT OWNS A 2010 CHEVROLET EXPRESS. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V117000 (AIR BAGS). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID
10658603
Incident
Nov 17, 2014
Suspension
Filed Nov 7, 2014

TL* THE CONTACT OWNS A 2010 CHEVROLET EXPRESS VAN. THE CONTACT STATED THAT WHILE MAKING A TURN, THE STEERING WHEEL SHOOK UNCONTROLLABLY AND BECAME VERY HARD TO MANEUVER. THE CONTACT WAS A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE LOWER ISOLATION GROMMET ON THE FRONT SHOCK FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

NHTSA ID
10653365
Incident
Apr 1, 2014
Mileage
65,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIT3271Q

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

PIP4902V

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIP6104

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

PIP4902U

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIT5214G

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

PIT6448

This preliminary information states to reuse a fastener during a front sensor replacement due to a supply issue.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Express by model year
YearComplaintsRecallsInvestigationsIssue Index
2026030—
2025040—
2024100—
2023210—
2022410—
2021132055.4
2020161052.5
2019840—
2018116048.4
2017206047.6
2016156052.0
2015831—
2014147048.6
2013228046.1
2012136064.6
2011125054.4
2010Viewing155053.7
2009107049.4
20081410040.9
2007174057.5
20061216067.9
2005239063.5
2004217156.6
20035811264.3
2002550137.1
2001452152.7
2000841144.5
1999682044.7
1998232046.4
1997292049.8
1996153055.0
1995100—
1994000—
1993000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.