2010 Chevrolet Express Owner Complaints

My 2010 Chevrolet Express 1500 AWD Passenger Van was recently in the dealer's shop for work on various sensors and other problems. When the codes were downloaded from the computer, one indicated a faulty passenger side air bag module. At no time had any of the dashboard warning lights indicated a problem with the air bag system, so I had driven an unknown amount of miles without any indication it was malfunctioning, even though the vehicle's computer had an indication of a problem. I have also had repeated intermittent indications of problems with the ABS and Stabilitrack systems, but their cause has never been identified.

NHTSA ID

11430286

Incident

Aug 13, 2021

THE SIDE AIRBAGS DEPLOYED WHILE DRIVING DOWN THE ROAD AT ABOUT 10 MPH. WE HAD JUST TURNED OUT OF OUR DRIVEWAY AND HEADING TO A STOP SIGN AT THE HIGHWAY. LUCKILY IT HAPPENED BEFORE GETTING ON THE HIGHWAY. NOTHING HIT THE VAN AND NO PRIOR DAMAGE. MY WIFE WAS DRIVING AND SHE HAS BRUISING ON HER ARM AND WE BOTH HAVE RINGING AND SORE EARS. SOUNDED LIKE A BOMB WENT OFF INSIDE THE VAN. WE WERE KIND OF DISORIENTED AND FEEL LIKE WE MAY HAVE BLACKED OUT FOR A BIT AFTER IT HAPPENED. WE HAVE NOT SEEKED MEDICAL YET BUT MIGHT IN THE NEXT COUPLE DAYS IF SOME OF THE ISSUES DON'T GET BETTER.

NHTSA ID

11118180

Incident

Aug 6, 2018

Mileage

307,328 mi

LAST MONTH THE RIGHT SIDE REAR BRAKE LITE AND BLINKER DID NOT WORK AND THIS MONTH THE DRIVERS SIDE TAIL LITE DOESN"T WORK . THEY REPLACED THE MAIN COMPUTER BCM LAST MONTH ,WAITING TO SEE WHAT THEY DO THIS TIME. BOTH TIMES I WAS ON THE HWY DRIVING

NHTSA ID

11046299

Incident

Sep 15, 2017

Mileage

130,000 mi

TL* THE CONTACT OWNS A 2010 CHEVROLET EXPRESS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH AND ATTEMPTING THE GO DOWN A HILL OR A LIGHT SLOPE, THE VEHICLE REVVED AND SHOOK VIOLENTLY. THE CONTACT SOFTLY APPLIED THE BRAKE PEDAL AND SLOWED DOWN TO STEADY THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE VEHICLE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE FAILURE WAS AN UNKNOWN ISSUE. THE CONTACT STATED THAT THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE. THE FAILURE RECURRED SEVERAL TIMES AND WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.

NHTSA ID

10979752

Incident

Apr 10, 2010

Mileage

5,000 mi

THE FRAME OF THIS VEHICLE BEHIND THE RIGHT REAR WHEEL WHERE THE BOLT GOES THROUGH TO SECURE THE AMBULANCE BODY TO THE FRAME HAS CRACKED. THIS HAS HAPPENED TWICE ON THIS SAME VEHICLE. IT WAS REPAIRED ONCE AT A CHEVROLET DEALERSHIP.

NHTSA ID

10778334

Incident

Sep 29, 2015

Mileage

100,506 mi

GOING UP STEEP HILLS THE TRUCKS SHUDDERS VERY BADLY. THIS HAPPENS ONLY AT LOW SPEED AND IN 2ND AND OR 3 RD GEAR. THIS IS VERY DANGEROUS AND COULD CAUSE A ACCIDENT. THIS HAPPENED AFTER GM ISSUED A RECALL LETTER TO HAVE THE TRANSMISSION REPROGRAMED. IT WORKED FINE BEFORE. NO GM WILL NOT ALLOW THE DEALER TO PUT THE ORIGINAL PROGRAMING BACK AND TRANSMISSION IS SHUDDERING REALLY BAD GOING UP HILLS. TOLD TO MANUALLY SIFT TRANSMISSION GOING UP HILLS. WHICH IS STUPID BECAUSE IT IS A AUTOMATIC TRANSMISSION. VERY UNHAPPY ABOUT THIS. THERE WAS NOTHING WRONG WITH THIS VEHICLE UNTIL GM ISSUED A SERVICE LETTER. THIS WILL CAUSE A ACCIDENT . BECAUSE THE TRUCK SHAKES SO BADLY. GM TOLD ME THEY WILL NOT FIX IT OR DO ANYTHING FOR IT. SPENT 3 HOURS ON THE PHONE WITH GM AND THEY BASICALLY TOLD YOU ARE UP A CREEK WITHOUT A PADDLE AND GO LUCK. TRUCK STILL UNDER WARRANTY BUT GM WILL NOT FIX IT.

NHTSA ID

10716716

Incident

May 4, 2015

Mileage

14,500 mi

TL* THE CONTACT OWNS A 2010 CHEVROLET EXPRESS. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V117000 (AIR BAGS). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10658603

Incident

Nov 17, 2014

TL* THE CONTACT OWNS A 2010 CHEVROLET EXPRESS VAN. THE CONTACT STATED THAT WHILE MAKING A TURN, THE STEERING WHEEL SHOOK UNCONTROLLABLY AND BECAME VERY HARD TO MANEUVER. THE CONTACT WAS A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE LOWER ISOLATION GROMMET ON THE FRONT SHOCK FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

NHTSA ID

10653365

Incident

Apr 1, 2014

Mileage

65,000 mi

TL* THE CONTACT OWNS A 2010 CHEVROLET EXPRESS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE WHICH CAUSED THE VEHICLE TO FLIP OVER AND THEN LANDED ON ALL FOUR WHEELS. THERE WERE FIVE OCCUPANTS IN THE VEHICLE THAT SUFFERED FROM INJURIES TO THE BACK, INCLUDING LACERATIONS AND CONTUSIONS TO THE BODY. ONE OF THE PASSENGER WAS EJECTED FROM THE VEHICLE AND FRACTURED THEIR PELVIS AND FEMUR. THE FRONT DRIVER'S SIDE SEAT BELT BUCKLE UNLATCHED INDEPENDENTLY HOWEVER, THE DRIVER DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE FACILITY. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS UNAVAILABLE.

NHTSA ID

10597854

Incident

Jun 1, 2014

TL* THE CONTACT OWNS A 2010 CHEVROLET EXPRESS CARGO VAN. THE CONTACT STATED THAT THE CONNECTORS AND CABLES NEAR THE FUEL TANK WERE FOUND TO BE BURNED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THE MECHANIC STATED THAT THEY COULD NOT DETERMINE THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

NHTSA ID

10542927

Incident

Aug 29, 2013

Mileage

65,000 mi

ON OCTOBER 23, 2012 AT 3:00 PM THE VAN PULLED TO THE RIGHT WHILE IN A LEFT TURN, STEERING FIRST TO THE RIGHT AND THEN TO THE LEFT WHEN BRAKES WERE APPLIED. VAN SPEED WAS ABOUT 25-30 MPH, DRIVER WAS ABLE TO CONTROL STEERING BUT ONLY WITH FORCE. LIGHT FOR STABILITY CONTROL CAME ON AS STEERING CONTROL WAS LOST AND WAS OFF WHEN VAN STOPPED. ENGINE RPM FOLLOWED GAS PEDAL LIFT, AND BRAKE APPLY. THE VAN WENT ONTO THE GRAVELLECD SHOULDER OF THE ROAD DURING THIS INCIDENT. *TR

NHTSA ID

10485210

Incident

Oct 23, 2012

Mileage

44,500 mi

AN OPERATOR REPORTED IN AUGUST OF 2012 THAT "THE ENGINE DIES AFTER DRIVING ABOUT 1 MILE, THEN RESTARTS." IN SEPTEMBER 2012 WE HAD ONE OPERATOR DOCUMENT HIS FINDING OVER A TWO WEEK PERIOD, HIS REPORTS INCLUDE: "9/14/12 LEFT BRAKE PULL, GOING STRAIGHT AT 50 MPH AFTER ABOUT 1 TO 2 MILES OF OPERATION." "9/10/12 FRONT BRAKES SEEMED TO COME ON, SPEED DROPPED ABOUT 15 MPH FROM 55 MPH, THIS WAS WITHIN THE FIRST 4-5 MILES TRAVELED." "9/12/12 VAN PULLED TO RIGHT, RIGHT BRAKE CAME ON WHILE GOING AROUND A LEFT HAND CORNER , SPEED DROPPED 10 - 15 MPH." 9/17/12 BRALES SEEMED TO COME ON AFTER 2 - 3 MILES." "9/20/2012 RIGHT BRAKE PULL WHILE LEAVING DRIVEWAY OF SERVICE CENTER, MAKING A RIGHT HAND TURN." ALL INCIDENTS OCCURRED IN THE MORNING WITHIN THE FIRST 5 MILES OF OPERATION, THE OPERATOR WAS THE ONLY PERSON IN THE VEHICLE AND NO DASH OR WARNING LIGHTS CAME ON. *TR

NHTSA ID

10485188

Incident

Aug 15, 2012

Mileage

47,850 mi

THIS VEHICLE HAS HAD MULTIPLE INCIDENTS OF CUTTING OUT AND STALLING CAUSING LOSS OF STEERING AND BRAKES, AND JUST BEFORE IT COMPLETELY SHUTS DOWN IT WILL POWER BACK UP. IN APRIL 2011 AN OPERATOR STATED "INTERMITTENTLY WHEN MAKING A LEFT HAND TURN AT APPROX. 10 - 15 MPH WITH ACCELERATION THE TRACTION LIGHT COMES ON AND VAN CUTS OUT FOR A FEW SECONDS LIKE SOMEONE SHUT OFF THE KEY, IT POWERS MOST OF THE WAY DOWN AND THEN WILL COME BACK ON ITS OWN." DURING THIS TIME THE STEERING AND BRAKES ARE COMPROMISED. IN NOVEMBER 2011 AN OPERATOR STATED "POWERS DOWN WHILE OPERATING, BRAKES LOCK UP AND POWER STEERING LOCKS UP, VAN PULLS TO THE RIGHT IN CORNERS, SEEMS TO BE ABS WITH NO BRAKES APPLIED IN CORNERS/" IN NOVEMBER 2012 IT WAS REPORTED FROM 3 DIFFERENT OPERATORS THAT THE VAN CUT OUT AND EACH OF THEM ALMOST LOST CONTROL OF THE VEHICLE. REPORTS INCLUDED GOING 40-45 MPH INTO A LEFT HAND CURVE, THE ENGINE SUDDENLY STARTED TO LOSE POWER AND THERE WAS A LOSS OF STEERING AND BRAKES, AND THE RIGHT HAND TIRE WENT INTO THE DITCH ON THE RIGHT. ANOTHER OPERATOR SAID THE ENGINE DIED AND THE VEHICLE ALMOST WENT INTO THE DITCH, THE VEHICLE WAS COLD AND THEY HAD JUST BEGUN THEIR TRIP. THE 3RD OPERATOR SAID THE WHEEL LOCKED UP AT 40 MPH WITHIN THE FIRST 1/2 MILE. MOST OF THESE INCIDENTS SEEM TO HAPPEN WITHIN THE FIRST 3 MILES OF OPERATION. *TR

NHTSA ID

10485175

Incident

Dec 16, 2010

Mileage

11,000 mi

I HAVE BEEN DEALING WITH GM HEAD OFFICE AND THEIR CALL CTR FOR OVER 1 + YEARS. I HAVE BEEN TELLING THEM THAT THERE IS HESITATION AT THE PEDAL AT ACCELERATION, CONSTANT NOISE FROM THE ENGINE - SOUNDS LIKE A MACHINE GUN. THEY ARE ALWAYS TELLING ME THAT THESE ARE "VEHICLE CHARACTERISTICS"!!!! I DON'T BELIEVE THEM! THEN THEY PUT ME ON A OIL CONSUMPTION AS I WAS ALMOST OUT OF OIL FOR A 3 YEAR OLD VEHICLE WITH ONLY 40,000KMS. THEY WERE MONITORING THIS EVERY 1,000 APPROX. I CAN SMELL GAS IN MY OIL, SO THEY SENT A SAMPLE OFF TO CAT, WHICH THEY TELL ME EVERYTHING WAS GOOD, BUT I HAVE NEVER SEEN A REPORT. THEN ALL OF A SUDDEN I RECEIVE A I RECEIVED A CALL REGARDING A "RECALIBRATING", SO I TAKE THE EQUINOX BACK INTO THE SHOP....THEY CALL ME BACK AND STATE THAT I HAD A LEAKING "HIGH PRESSURE FUEL PUMP", WHICH HAS MIXED GAS & OIL. I AM NOT STUPID AS GM THINKS - THIS IS NOT GOOD! WITH GAS MIXING WITH YOUR OIL IT CHANGES THE CONSISTENCY AND DOESN'T LUBRICATE THINGS LIKE IT SHOULD. CAN THIS TYPE OF THING CAUSE A "RUNAWAY"? I THINK ALL OF THESE SHOULD BE RECALLED - I HAVE BEEN READING ALOT OF PEOPLES WORDS ON-LINE AND MANY ARE HAVING THE SAME ISSUE - I REALLY DON'T THINK PEOPLE KNOW WHERE TO TURN. IN CLOSING, CAN YOU PLEASE ADVISE IF ANYONE ELSE HAS FILLED REPORTS ON THIS VEHICLE, IS THERE SOMETHING MORE THAT SHOULD BE DONE FOR ME AS I DON'T WANT TO HAVE A CATASTROPHIC FAILURE WITH MY FAMILY IN THE VEHICLE. SOMEONE HAS TO BE RESPONSIBLE HERE AND I THINK GM SHOULD BE MORE CONCERNED WITH THEIR CUSTOMERS & LIVES. THANK YOU. *TR

NHTSA ID

10470603

Incident

Jul 1, 2010

TL* THE CONTACT OWNS A 2010 CHEVROLET EXPRESS. THE CONTACT STATED WHILE DRIVING 15 MPH THE ABS AND STABILITRAC WARNING LAMPS ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED TWICE AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE RIGHT REAR WIRING HARNESS WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE VEHICLE WAS TAKEN BACK TO THE LOCAL MECHANIC WHO DIAGNOSED THAT THE THROTTLE SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 39,000 AND THE CURRENT MILEAGE WAS 48,000.

NHTSA ID

10447919

Incident

Aug 25, 2011

Mileage

39,000 mi