RoadVitals

2015 Chevrolet Express

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Dec 14, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest May 3, 2018
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
1 currently open
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 8 NHTSA owner-reported complaints for the 2015 Chevrolet Express, most frequently naming the electrical, interior & seats and suspension categories. 3 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 1,561 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical216.7%
  • Interior & seats216.7%
  • Suspension216.7%
  • Brakes216.7%
  • Tires & wheels18.3%
  • Engine18.3%
  • Fuel system18.3%
  • Body & structure18.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
18V295000

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

May 3, 2018
207,483 units potentially affected
The defect: General Motors LLC (GM) is recalling certain 2014-2017 Chevrolet Express and GMC Savana vehicles equipped with power windows. Liquid may leak into the driver's power window switch and cause corrosion, resulting in high electrical resistance.
The risk: High electrical resistance can increase the risk of a fire.
The remedy: GM will notify owners, and dealers will replace the driver side window switch, free of charge. The recall began August 10, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 18155.
General Motors LLCManufacturer number 18155View on NHTSA.gov
18V267000

EQUIPMENT

Apr 26, 2018
6,154 units potentially affected
The defect: General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
General Motors LLCManufacturer number 18146View on NHTSA.gov
16V184000

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

Apr 1, 2016
321 units potentially affected
The defect: General Motors LLC (GM) is recalling certain model year 2014-2016 Chevrolet Express and GMC Savana incomplete vehicles equipped with a 159 inch wheel base manufactured August 2, 2013, to January 30, 2016. The affected vehicles were shipped to final stage manufacturers without a tire pressure monitoring system (TPMS). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."
The risk: Without a TPMS, the driver would not be alerted if one or more tires became under inflated. Driving with under inflated tires increases the risk of a crash.
The remedy: GM will notify owners, and dealers will install the hardware and software necessary to equip the vehicles with a TPMS, free of charge. The recall began on May 25, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 15819.
General Motors LLCManufacturer number 15819View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

AQ18006OpenAudit Query

Sale of noncompliant school bus

Opened Dec 1, 2018

NHTSA's Office of Chief Counsel received a report from a private attorney representing the estate of a child passenger in a 15 passenger van who died in a crash allegedly occurring when the van was being employed by a school district for student transportation. The attorney provided the agency with a bill of sale and accompanying documentation indicating that the van was sold in August of 2015 by Wiesner Chevrolet of Huntsville, Texas to the Trinity County Texas Independent School District. Sale of a vehicle that does not comply with the Federal Motor Vehicles Safety Standards (FMVSS) applicable to school buses when that vehicle is likely to be used significantly to transport preprimary, primary, and secondary school students to or from school or an event related to school constitutes a violation of Section 30112 of the Motor Vehicle Safety Act. The purpose of this AQ is to investigate the potential violation of the Act's prohibition of sales of a school bus that is not compliant to FMVSS.

SEATS

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Fuel system
Filed Dec 14, 2021

The contact owns a 2015 Chevrolet Express. The contact stated that she could not place compressed natural gas into the tank of her vehicle. The contact was able to find the required gas in another state; however, the vehicle ran out of gas on the return home. The contact had initially towed the vehicle to a local dealer and was informed that they did not have an available service technician to repair her vehicle. The contact then called Weston Buick GMC (22555 SE Stark St, Gresham, OR 97030) where she towed the vehicle after she was assured that the vehicle could be serviced by the dealer. After two weeks of remaining in the dealer's possession, the contact was also informed that the dealer did not have a service technician that could service her vehicle. The contact then called the manufacturer who contacted six dealers within her area and no dealer could help. The vehicle had yet to be repaired. The failure mileage was approximately 20,000.

NHTSA ID
11443768
Incident
Oct 1, 2021
Mileage
20,000 mi
Engine
Filed May 22, 2019

TL* THE CONTACT OWNS A 2015 CHEVROLET EXPRESS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED, RESTARTED, AND THE CHARGING SYSTEM INDICATOR ILLUMINATED. THE CONTACT CALLED WALKER CHEVROLET (3940 CAROTHERS PKWY, FRANKLIN, TN 37067, 615-538-5184) AND WAS INFORMED TO SCHEDULE A SERVICE APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 24,000.

NHTSA ID
11209193
Incident
Nov 1, 2018
Mileage
24,000 mi
Body & structureInterior & seats
Filed Mar 30, 2018

TL* THE CONTACT OWNS A 2015 CHEVROLET EXPRESS. WHILE THE VEHICLE WAS STATIONARY, ALL OF THE LOCKS ON THE VEHICLE MALFUNCTIONED. THE CONTACT COULD NOT USE THE IGNITION KEY TO OPEN ANY OF THE DOORS. CHAMPION CHEVROLET IN RENO, NEVADA WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,730.

NHTSA ID
11082182
Incident
Mar 29, 2018
Mileage
25,730 mi
ElectricalInterior & seats
Filed Mar 30, 2018

TL* THE CONTACT OWNS A 2015 CHEVROLET EXPRESS. WHILE THE VEHICLE WAS STATIONARY, ALL OF THE LOCKS ON THE VEHICLE MALFUNCTIONED. THE CONTACT COULD NOT USE THE IGNITION KEY TO OPEN ANY OF THE DOORS. CHAMPION CHEVROLET IN RENO, NEVADA WAS MADE AWARE OF THE FAILURE AND REPLACED ALL OF THE DOOR LOCKS AND THE IGNITION CYLINDER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,961.

NHTSA ID
11082181
Incident
Mar 29, 2018
Mileage
36,961 mi
Brakes
Filed Jan 16, 2018

WHILE DRIVING OUT OF A MOUNTAINOUS AREA, THE BRAKES APPEARED TO WARP, WHICH RESULTED IN THE VAN SHAKING VIOLENTLY WHEN THE BRAKES WERE APPLIED. ONCE WE WERE BACK ON LEVEL GROUND THE BRAKES APPEARED TO COOL DOWN AND THE SHAKING STOPPED WHEN THE BRAKES WERE APPLIED. THE FRONT END ALIGNMENT WAS DONE 11/16/17 BY A DEALERSHIP AT 46,000 MILES

NHTSA ID
11063127
Incident
Jan 14, 2018
Mileage
48,500 mi
ElectricalSuspension
Filed May 11, 2016

TL-

NHTSA ID
10864330
Incident
May 6, 2016
Mileage
45 mi
Brakes
Filed Apr 6, 2016

BRAKES FAILED WHILE DRIVING DOWN A HILL IN 2ND GEAR.

NHTSA ID
10853911
Incident
Mar 11, 2016
Mileage
16,494 mi
SuspensionTires & wheels
Filed Nov 16, 2015

2015 CHEVROLET CITY EXPRESS. CONSUMER WRITES IN REGARDS TO VEHICLE TIRES ISSUE. CONSUMER HAS PREVIOUS COMPLAINTS WITH DIFFERENT VEHICLES LISTED IN ARTEMIS. *SMD THE CONSUMER STATED THE TIRES WERE WEARING OUT ON THE INSIDE AND OUTSIDE EDGES PREMATURELY. THE ALIGNMENT WAS CHECKED AND IT WAS WITHIN THE RECOMMENDED SPECIFICATIONS. *JB

NHTSA ID
10806998
Incident
Nov 2, 2015

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIT5099J

PI to help diagnose A/C concern

PIT6247B

This Preliminary information communicates direction to find information at www.gmupfitter.com for Police and Special Service Vehicles.

PIT3271Q

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

PIP6104

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

PIP4902V

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIT6400A

This PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from current supplier listed in the bulletin.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Express by model year
YearComplaintsRecallsInvestigationsIssue Index
2026030—
2025040—
2024100—
2023210—
2022410—
2021132055.4
2020161052.5
2019840—
2018116048.4
2017206047.6
2016156052.0
2015Viewing831—
2014147048.6
2013228046.1
2012136064.6
2011125054.4
2010155053.7
2009107049.4
20081410040.9
2007174057.5
20061216067.9
2005239063.5
2004217156.6
20035811264.3
2002550137.1
2001452152.7
2000841144.5
1999682044.7
1998232046.4
1997292049.8
1996153055.0
1995100—
1994000—
1993000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.